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Reddit CEO apologizes for altering Trump supporters’ posts – what now?

(BUSINESS NEWS) Reddit CEO and co-founder, Huffman, apologizes for secretly editing user comments about him in the popular, pro-Trump subreddit.

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Abuse of power?

Reddit CEO Steve Huffman apologized earlier this week for altering comments in a pro-Donald Trump subreddit, saying in a statement that he had “abused” his power.

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Huffman, also a Reddit co-founder, admitted that he secretly had been editing user comments about him in the popular, pro-Trump subreddit r/The_Donald, swapping out his own name in negative comments with those of the pro-Trump group’s leaders. While some users took the swapped names as a joke and commended Huffman for the humor, others saw it as a betrayal of Reddit’s community standards, and an abuse of his power as CEO.

The official statement

In a statement shared on Wednesday, Huffman explained his rationale and formally apologized for the actions:

“As much as we try to maintain a good relationship with you all, it does get old getting called a pedophile constantly,” Huffman wrote. “I am sorry for compromising the trust you all have in Reddit, and I am sorry to those that I created work and stress for, particularly over the holidays.”

Huffman also says all the altered comments have been returned to their original states.

Reddit’s tough year

Huffman took the role of CEO in July of this year, replacing Ellen Pao, whose time in the role was chock-full of controversy. A petition calling for her removal reached over 200,000 signatures after Reddit users felt she was mistreating the site’s administrators. Huffman was initially welcomed with optimism by the site’s users, but this incident raised alarm.

Huffman’s apology came as Reddit was just wrapping up another Trump-related controversy, following the decision to shut down a subreddit devoted to “pizzagate” — the claim that there is secret child sex-trafficking ring run by prominent Democrats, which led to the recent gun shots fired by a North Carolina man in the very pizzeria the subreddit named. Despite the theory having been debunked by The New York Times and others, fans of the subreddit felt the company overstepped it’s boundary’s by removing the popular feed.

Changes to Reddit?

Reddit will certainly face several tough decisions in the coming months, both in response to Huffman’s actions directly, but also as they continue to work to monitor fake news on the site while maintaining their core values. Reddit reworked their front-page algorithm earlier this year to “promote more diversity in the feed,” another step that some users felt was a direct response to the rise in pro-Trump discourse on the site.

In an interview with the Washington Post, Huffman acknowledged that his trolling of r/The_Donald may have set a bad precedent that “could hurt user’s trust in the site.” Huffman said Reddit is planning to take a “proactive approach” to preventing bad behavior on the site, including taking direct action to curb its most toxic users. This will include warnings as well as permanent bans, and potentially banning a full community if the situation does not improve.

For now, no timeline or fully laid-out plan has been introduced, but as calls for Huffman to step-down following this controversy continue, it will certainly be a long road ahead.

#Reddit

Brian is a staff writer at The American Genius who lives in Brooklyn, New York. He is a graduate of Washington University in St. Louis, and majored in American Culture Studies and Writing. Originally from California, Brian has a podcast, "Revolves Around Me," and enjoys public transportation, bicycles, the beach.

Business News

Wal-mart can’t keep up even with fresh online technology

(BUSINESS NEWS) Wal-mart had hoped to keep online retailers from encroaching on their turf with AI assisted shopping start up Jetblack, but unfortunately that didn’t work.

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Wal-Mart’s exclusive delivery service, JetBlack, is no more. What’s the deal?

Wal-Mart’s acquired start-up, JetBlack, had an interesting challenge: getting affluent New Yorkers to purchase goods from Wal-Mart, instead of other places. Now, about two years after its initial launch, JetBlack has been shut down. So, what’s the deal?

JetBlack was a delivery service with an interesting twist: it utilized AI to respond to text message requests. For instance, users could send a text like “I need more toilet paper” and drawing from initial information input into the system, past experiences, and the occasional “professional shopper,”, JetBlack would hook the user up with a delivery.

The AI could also give suggestions if users asked questions. Don’t want to shop for your niece’s birthday present? No problem, JetBlack would give you ideas of what to purchase and then deliver the gift to your door, gift-wrapped and everything.

By increasing the convenience of the shopping experience, Wal-Mart hoped to use JetBlack to lure wealthy households back to buying from Wal-Mart. Membership fees were $50 a month, which seems steep, but Wal-Mart asserts it was actually losing about $15,000 per member on a yearly basis. Awkward.

So, what went wrong?

Part of the problem might be just how much work went into a small percentage of customers. For instance, it took effort to get new users onboarded. Best case scenario, this was a phone call to tackle basic needs and interests, but users could also opt to have employees visit their home and assess their preferences in person. (It’s also incredibly creepy, but hey, at least there’s additional convenience?) Point is, these personal touches aren’t exactly sustainable for a growing market.

It also might just be that Wal-Mart wasn’t really skilled at putting this newly acquired start-up to work. An interview with Business Insider reveals that the ordeal, while expensive, also served as a massive learning process.

While JetBlack has ended its current run (and lost a number of employees in the process), the technology developed by the company will live on. In fact, Wal-Mart is going to try to strengthen their infrastructure and hopefully integrate JetBlack’s texting and AI capabilities in a wider release. Who knows, maybe in the future, more of us will be able to send off a text to have someone else take on the challenge of purchasing our niece’s birthday present.

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Business News

How remote work has changed over the last decade

(BUSINESS NEWS) let’s reflect on how remote working and telecommuting has changed in recent years and look to how it will continue to change in the 2020s.

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As someone who often works remote, it’s interesting to see how much that means for work has evolved. The increase in commonality has been steady, and shows no signs of slowing down. Go Remotely has developed an insightful graphic showing the changes in trends regarding remote work over the years.

“For decades, the established economy dictated that you should pick one job, visit the same office for the next 40 years, and then retire,” reads the graphic’s intro. “However, recent remote working stats suggest the working world might be in for some revolutionary changes.”

From there, the graphic is broken down into five facets: Flexible Workspace Policy, Entrepreneurial Minds, Telecommuting is a Growing Trend, The Role of Companies in the Remote Working World, and The Future of Telecommuting.

With Flexible Workspace Policy, its suggested that telecommuting could be a solution for costly issues including lack of productivity caused by employee distractions, health problems, etc. It is said that employers lose $1.8 trillion annually due to these issues.

The end of 2018 found 35 percent of the US workforce working remotely. This is only expected to climb. Ten percent of employees don’t know if their company offers flexible work policies (this is something to check into!)

Bills and laws for virtual jobs passed by governments reflect the need for accessibility, economic stability, and emigration concerns. Companies with flexible work policies have reported seeing increases in productivity and profits. (Funny those both start with pro, no?)

With Entrepreneurial Minds, a few interesting things found include: remote workers are less likely to take off if they are sick, the majority reports better productivity when working alone, the majority reported lower stress levels. However, there is a problem with not being able to unplug after work which is an issue for some.

Telecommuting is a Growing Trend finds that there has been a seven percent increase between 2012 and 2016, with the majority (80-100 percent) reporting they work remotely. Industries seen embracing remote work include: transportation, computer/information systems/mathematical, arts/design/entertainment/sports/media, finance/insurance/real estate, law or public policy, community/social services, science/engineering/architecture, manufacturing or construction, healthcare, education/training/library, and retail.

The Role of Companies in the Remote Working World finds that the pros to hiring remote workers includes: finding talent outside of your geographic area, improves retention on work/life balance, increases productivity by decreasing commute time, and saves money by requiring less office space. The cons include lack of timeliness when it comes to receiving information from employers.

Finally, the Future of Telecommuting suggests that in 2020 the US mobile worker population will surpass 105 million (and will account for 72 percent of the US workforce). Hiring managers predict that telecommuting will increase tremendously, most skills will become even more niche over the next decade, and many think that 38 percent of their full-time workers will be working remotely in the next decade.

How do you feel about the increase in remote working and telecommuting?

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Business News

ClickUp team productivity app is gorgeous and wildly efficient

(BUSINESS NEWS) Seeking to improve your productivity and speed up your team, ClickUp is an inexpensive option for those obsessed with efficiency.

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Back again to obsess over productivity apps – ClickUp, is a project management tool seeking to knock the frustration out of PM. It’s getting some good reviews, so I gave it a try for a week by setting up my current job search as a project and getting a feel for the app. And as you’ve read in my other reviews, we will address features and design.

On the feature front, ClickUp offers a pretty standard set up of tools for a productivity app. What stands out first and foremost are the status options. In general, most productivity statuses are simple: not started, started, in progress, done, etc.

But ClickUp lets you set up custom statuses that match your workflow.

For example, if you’re doing instructional design projects, you may assign projects based on where they are flowing in an ADDIE model, or if you are a Realtor, you may have things cataloged by sold, in negotiation, etc.

Customization is king and custom status is the closest you get to building your own app. And if you like it simple, you don’t have to customize it. The assigned comments feature lets you follow up on specific comments that originate action items – which is useful in team collaborations.

You can also assign changes to multiple tasks at once, including changing statuses (I would bulk assign completion tasks when I finished applications that I did in batches). There a lot of features here, but the best feature is how the app allows you to toggle on and off features that you will or won’t use – once again, customization is front and center for this platform.

In terms of design and intuive use, ClickUp nailed it.

It’s super easy to use, and the concept of space is pretty standard in design thinking. If your organization uses Agile methodology, this app is ready for you.

In terms of view, you can declutter the features, but the three viewing modes (list, box, and board) can help you filter the information and make decisions quickly depending on what role you have on a board or project. There is also a “Me” board that removes all the clutter and focuses on your tasks – a great way to do focused productivity bursts. ClickUp describes itself as beautifully intuitive, and I can’t disagree – both the web app and mobile app are insanely easy to use.

No complaints here.

And the horizon looks good for ClickUp – with new features like image markup, Gannt charts (!!!!!! #nerdalert), and threaded comments for starts.

This application is great, and it’s got a lot of growth coming up to an already rich feature base. It’s free with 100MB of storage, but the $5 fee for team member per month that includes team onboarding and set up (say you’re switching from another platform) and Dropbox/Google Docs integration? That’s a bargain, Charlie.

ClickUp is on the way up and it’s got it all – features, a beautifully accessible UI, relentless customization, and lot of new and upcoming features. If you’re into the productivity platform and you’re looking for a new solution for your team, go check it out.

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