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The top secret ways to contact Google directly

It isn’t always easy to find the answers you need when it comes to Google products, but if you want to pick up the phone or increase your chances of getting answers from a Google employee, here’s a complete list of how to accomplish your goals.

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How to contact Google directly

If you have a computer/device and the internet, you’re most likely using a Google product right this very second, and there is a chance you’ve had a challenge at some point that you wished you could talk to someone at Google about. Whether you’re a phone person or an email person, there are ways to actually get in touch with the perfect person to get your questions answered, and while most of these are not a secret at all, it isn’t overly evident on most of Google’s pages and takes digging. No longer.
Google is infamous for ignoring contact forms and for messages going into a giant black hole, but you can get around that.

Step one: general contact

The first place to start is Google.com/contact where you can search by Google product. You might just find exactly what you need right off the bat, but if you don’t, you can always try Support.Google.com which can help you direct to general answers about Google products.

Also in your first round of trying to contact Google, try the Product Forums which Google employees are known to monitor and respond. Many people have great success in finding answers just by searching, but when you can’t find what you’re looking for, you can always ask questions about any of these Google products: AdSense, Blogger, Chrome, Gmail, Google Affiliate Network, Google Analytics, Google Books, Google Apps, Google Calendar, Google Chat, Google Checkout Merchant, Google Commerce, Google Custom Search, Google Docs, Google Drive, Google Earth, Google Fusion Tables, Google Maps, Google News, Google Voice, Google Wallet, Google+ Hangouts, Orkut, Picasa, YouTube, and more.

Step two: get on the phone

The general contact page and the forums didn’t yield results. So you want to get on the phone. Calling 1-650-253-0000 for general inquiries from technical support to customer service. But this is general and you have to go through an automated system to system (hint: press 5 for customer service). If you already know who you want to talk to, dial that person’s extension by pressing 8 to dial by name.

Google has offices around the world, each having a different function, and if you know which local office you need to reach, there is a full list available of phone numbers and addresses for the local Google offices.

Step three: get real, you want specifics

There is a huge chance that step one and step two will leave some people still in the dark or maybe you need an answer sooner than later, so here are the other ways you can contact Google at the exact level you’re looking for.

Get help with Gmail:

How to contact Google when you need Chrome help:

Google+ can be tricky, here’s how to get help:

How to contact Google about Google Analytics:

  • You can get technical support for Google Analytics to address problems or questions.
  • The fastest way to get help, however, is probably the Google Analytics Community Forums where other users (and possibly Google employees) are discussing not only technical issues but how to better use the product or answer simple questions for beginners as well as experts.

Google+ Local: getting support for your business listing:

Contact Google about AdWords:

  • Since money is involved, you can actually get someone on the phone – call 1-866-2GOOGLE.
  • Check out the various contact options ranging from email to live chat.
  • As with other issues, you can get your questions answered in the Google AdWords Community.

Get help with Google Webmaster Tools:

  • Contact Google to report a copyright violation or spam, to find out why your site was removed for search, to notify Google that you want a URL removed from the Google index, or anything detailed pertaining to your site.
  • If the +1 button is broken on your site, you can >get support from Google.
  • If you can’t get your Rich Snippets to appear, you can contact Google.
  • Of course, you can connect with other users and possibly Google employees in the Webmaster Central Community Forums.
  • Contact Google for YouTube problems:

    Google is a huge company and is not well known for responding to issues or questions, especially for site owners, so these direct routes might get you one step closer to connecting with the conglomerate to get the answers you’re seeking. They don’t hide this information, but it isn’t always obvious how to get in touch, so bookmark this list and visit it whenever you’re in need of contacting Google.

    The American Genius is news, insights, tools, and inspiration for business owners and professionals. AG condenses information on technology, business, social media, startups, economics and more, so you don’t have to.

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    6 Comments

    6 Comments

    1. Donald Bryce

      October 24, 2015 at 11:15 am

      Absolute rubbish. Google does not want to contacted by anyone using less than a few million £ on their contracts.

      • Joseph Galloway

        April 29, 2021 at 12:48 pm

        Day after my birthday 10/23 and right on brother more people should call Google out on their attitude towards their customers FUGOOGLE!!!

    2. michael cihlar

      March 31, 2016 at 6:14 pm

      I wanted to know how google somehow got involved in my private online business dealings with a private vendor and no one seems to know. It is impossible to contact google to make them aware of a potential problem. Or perhaps google considers this too minor since I don’t spend any money with them.

      • Lani Rosales

        April 1, 2016 at 11:16 am

        Strange, indeed. Might be worth trying some of the above methods to at least get a human on the phone to direct you appropriately?

    3. Pingback: The top secret ways to contact google directly - the american genius webmaster tools wiki

    4. Pingback: Cauti How Can I Contact Google Support?

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    Business News

    Proven, clear-cut strategies to keep your company’s operations lean

    (BUSINESS) Keeping your operations lean means more than saving money, it means accomplishing more in less time.

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    The past two years have been challenging, not just economically, but also politically and socially as well. While it would be nice to think that things are looking up, in reality, the problems never end. Taking a minimalist approach to your business, AKA keeping it lean, can help you weather the future to be more successful.

    Here are some tips to help you trim the fat without putting profits above people.

    Automate processes

    Artificial intelligence frees up human resources. AI can manage many routine elements of your business, giving your team time to focus on important tasks that can’t be delegated to machines. This challenges your top performers to function at higher levels, which can only benefit your business.

    Consider remote working

    Whether you rent or own your property, it’s expensive to keep an office open. As we learned in the pandemic, many jobs can be done just as effectively from home as the workplace. Going remote can save you money, even if you help your team outfit their home office for safety and efficiency.

    In today’s world, many are opting to completely shutter office doors, but you may be able to save money by using less space or renting out some of your office space.

    Review your systems to find the fat

    As your business grows (or downsizes), your systems need to change to fit how you work. Are there places where you can save money? If you’re ordering more, you may be able to ask vendors for discounts. Look for ways to bring down costs.

    Talk to your team about where their workflow suffers and find solutions. An annual review through your budget with an eye on saving money can help you find those wasted dollars.

    Find the balance

    Operating lean doesn’t mean just saving money. It can also mean that you look at your time when deciding to pay for services. The point is to be as efficient as possible with your resources and systems, while maintaining customer service and safety. When you operate in a lean way, it sets your business up for success.

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    A well-crafted rejection email will save both your brand and your time

    (BUSINESS) Job hunting is exhausting on both sides, and rejection sucks, but crafting a genuine, helpful rejection email can help ease the process for everyone.

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    Woman sitting at computer with fingers steepled, awaiting a rejection email or any response from HR at all.

    Nobody likes to hear “no” for an answer when applying for jobs. But even fewer people like to be left in the dark, wondering what happened.

    On the employer side, taking on a new hire is a time-consuming process. And like a box of chocolates, you never know what you’re going to get when you put out ads for a position. So once you find the right person for the role, it’s tempting to move along without further ado.

    Benn Rosales, the CEO and co-founder of American Genius, offers an example of why that is a very bad call.

    Imagine a hypothetical candidate for a job opening at Coca Cola – someone who’s particularly interested in the job, because they grew up as a big Coke fan. If they get no response to their application at all, despite being qualified and sending follow-up emails, their personal opinion of the brand is sure to sour.

    “Do you know how much effort and dollars advertising and marketing spent to make [them] a fan over all of those years, and this is how it ends?” Rosales explains. This person has come away from their experience thinking “Bleep you, I’ll have tea.”

    To avoid this issue, crafting a warm and helpful rejection email is the perfect place to start. If you need inspiration, the hiring consultants at Dover recently compiled a list of 36 top-quality rejection emails, taken from companies that know how to say “no” gracefully: Apple, Facebook, Google, NPR, and more.

    Here’s a few takeaways from that list to keep in mind when constructing a rejection email of your own…

    Include details about their resume to show they were duly considered. This shows candidates that their time, interests, and experience are all valued, particularly with candidates who came close to making the cut or have a lot of future promise.

    Keep their information on file, and let them know this rejection only means “not right now.” That way, next time you need to make a hire, you will have a handy list of people to call who you know have an interest in working for you and relevant skills.

    Provide some feedback, such as common reasons why applicants may not succeed in your particular application process.

    And be nice! A lack of courtesy can ruin a person’s impression of your brand, whether they are a customer or not. Keep in mind, that impression can be blasted on social media as well. If your rejections are alienating, you’re sabotaging your business.

    Any good business owner knows how much the details matter.

    Incorporating an empathetic rejection process is an often-overlooked opportunity to humanize your business and build a positive relationship with your community, particularly when impersonal online applications have become the norm.

    And if nothing else, this simple courtesy will prevent your inbox from filling up with circle-backs and follow-up emails once you’ve made your decision.

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    Business News

    Ageism: How to properly combat this discrimination in the workplace

    (BUSINESS) Ageism is still being fought by many companies, how can this new issue be resolved before it becomes more of a problem?

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    Ageism void

    Workers over the age of 55 represent the fasting growing sector in labor. The U.S. Department of Labor estimates that 25% of the labor force will be over age 55 by 2024. A 2018 AARP survey found that over 60% of the respondents reported age discrimination in their workplace. The figure is even higher among older women, minorities, and unemployed seniors. Age discrimination is a problem for many.

    Unfortunately, age discrimination lawsuits aren’t uncommon. We have covered cases for Jewel Food Stores, Inc., Novo Nordisk, Inc., AT&T, and iTutorGroup, all alleging age or disability discrimination in some form or fashion. This could be from using vocabulary such as “tenured,” hiring a younger employee instead of promoting a well-season veteran, or pressuring older employees with extra responsibilities in order to get them to resign or retire early.

    How can your organization create an age-inclusive workforce?

    It is difficult to prove age discrimination but fighting a lawsuit against it could be expensive. Rather than worrying about getting sued for age discrimination, consider your own business and whether your culture creates a workplace that welcomes older workers.

    1. Check your job descriptions and hiring practices to eliminate graduation dates and birthdates. Focus on worker’s skills, not youthful attributes, such as “fresh graduate” or “digital native.” Feature workers of all ages in your branding and marketing.
    2. Include age diversity training for your managers and employees, especially those that hire or work in recruiting.
    3. Support legislative reforms that protect older workers. Use your experience to create content for your website.

    Changing the culture of your workplace to include older workers will benefit you in many ways. Older workers bring experience and ideas to the table that younger employees don’t have. Having mixed-age teams encourages creativity. There are many ways to support older workers and to be inclusive in your workplace.

    What steps are you taking in your organization to reduce ageism in your workplace?

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