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CoreLogic to improve transparency for mortgage servicers

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Much needed transparency

Debuting at MBA’s National Mortgage Servicing Conference & Expo, CoreLogic announced today a new default servicing platform that the company says will “streamline the way mortgage servicers manage loans through all stages of the default lifecycle.” In light of the continued robosigning debacle and the damaged chain of title across the nation, the new platform “Default View” is well timed in that it helps “provide a more efficient and transparent default servicing operation.”

Default View offers nine modules that connects “previously disconnected servicing functions, allowing a dynamic exchange of information across multiple departments.” The platform enables users to see a complete transaction history “including workflow steps, resulting data, outcomes and all related documents and messages” which the company says enables top-down transparency across all default departments so reporting and oversight is improved.

According to Chris Howard, vice president of technology solutions for CoreLogic, the product will be useful for decision-makers at all levels within a mortgage servicer thanks to its flexibility and the breadth of its reach. “The beauty of DefaultView is that servicers can define their workflow and business rules,” he said. “The platform can be adapted to integrate a servicer’s existing technology, so there’s no need for expensive programmers to rewrite code or manage configurability. This product will be key to remaining nimble in a very dynamic default market.”

Howard added that seamless integration coupled with the comprehensive scope of the platform will allow servicing businesses to address a wide spectrum of concerns. “DefaultView will not only shrink bottom-line costs by boosting accuracy and efficiency, but also improve short- and long-term operations for servicers of all sizes and with all loan volume levels, which will ultimately support the health of the servicing industry as a whole.”

Developed with industry participation

The company notes that the product was developed with servicing industry participation, their cloud-based technology seeks to bring people, processes, and information together on a single platform with a common user interface.

It will feature a unified communication and collaboration platform with work-accelerating tools and resources. Integrated into the platform, are functional modules that take servicers from loss mitigation through claims, delivering specific, easily configurable applications for each group along the way:

  • Loss Mitigation
  • Preforeclosure
  • Collateral Valuations
  • Foreclosure
  • Bankruptcy
  • Litigation
  • REO
  • Property Preservation
  • Claims

“DefaultView is one of the most transparent and cohesive solutions for managing default,” said Kevin Wall, senior vice president of Default Services for CoreLogic. “This platform is unique in that it uses a unified approach to give servicers an unprecedented level of visibility into the path of a loan in default from beginning to end. All modules can be used together as an end-to-end solution, or in configurable combinations suited to specific needs.”

Tara Steele is the News Director at The American Genius, covering entrepreneur, real estate, technology news and everything in between. If you'd like to reach Tara with a question, comment, press release or hot news tip, simply click the link below.

Business News

School supply retailers are also feeling the effects of COVID-19

(BUSINESS NEWS) As families gear up for more virtual learning, back-to-school retailers anticipate major losses.

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For many, the return to school this fall will mean exchanging pencil boxes and notebooks for an internet connection and virtual learning. This is an incredibly demoralizing process for those involved–including back-to-school retailers, who anticipate substantial uncertainty in the coming weeks.

CNBC’s Melissa Repko details some of the trains of thought put forward by retailers who depend on fall sales, and while nothing is for sure, even the most optimistic of estimates looks bleak with clothing giants such as Gap and American Eagle poised to encounter significant hits to stock value as the pandemic drags on.

And, with families paying closer attention to their spending habits, taking stock of what they have rather than what they want, and generally tightening their belts with no end in sight, it seems reasonable to assume that they won’t be purchasing art supplies that they don’t anticipate using for several months.

Repko mentions that “stimulus checks could put money in [spenders’] pockets”, but even this cautiously optimistic assertion comes with an implied shrug and more uncertainty. Families who find themselves coming out on top with the addition of a few thousand dollars might decide to replenish their kids’ school supplies, but it’s just as likely that they’ll put that money away for future hardships.

One detail to which back-to-school retailers are clinging onto is that of clothing needs. The pandemic has hampered many aspects of daily life, but children growing isn’t one of them; retailers are hopeful that families will still find value in buying new clothes for the school year–if for no other reason than necessity.

Similarly enough, some retailers hope that families will opt to buy smaller quantities of pricier items like laptops, tablets, and other virtual learning gear; others may decide to upgrade their existing modems or routers, making the back-to-school rush a comparable–if slightly anticlimactic–experience.

Whatever the end result for retailers, it’s no secret that the coming year will weigh heavily on everyone–retailers, parents, children, and school staff–and with discernible end to the daily positive rates for the virus, each of these members of the chain stand to be affected differently, yet equally as tragically.

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The second stimulus check may be on its way…to some

(BUSINESS NEWS) A second round of stimulus payments seems to be on the horizon for Americans, but remains held up by debates in the Senate about eligibility.

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2nd stimulus

Counting on a little extra stimulus money coming your way? You might be in luck soon!

Keyword: Might.

The Senate recently confirmed plans to include a second round of Economic Impact Payments in the HEROES Act, but the details on who will be eligible, and for how much, are still fuzzy.

They are poised to approve the act by the end of the month, and for the sake of those on unemployment, it had better go through on time. The $600 boost to weekly benefits bestowed by the CARES Act is due to expire on July 31st. After that, 31 million unemployment recipients will see their income plummet by at least 61%.

Another EIP would really come in handy for these folks, and many others. But if you made over $40,000 last year, don’t count on getting a check this time around (and if you’re also on unemployment right now, at least take comfort that the HEROES Act would extend that $600 benefit bonus until February 2020, too).

While the act has bipartisan support, both factions of the Senate have different ideas about exactly who deserves another payment. Currently, the text of HEROES has the same criteria that CARES did: individuals earning up to $75,000 will be eligible for a one-time payment of $1,200, and married couples earning up to $150,000 will receive $2,400.

Senate Majority Leader Mitch McConnell, who just announced his support for another payment on Tuesday, has proposed setting an upper income limit for the next EIP at $40,000 per year. He has emphasized that if the act passes, the scope of the payments will be small.

Admittedly, it’s a little weird to see such a kerfuffle being made about setting more strict limits on the financial relief for individuals and families (regardless of what number was printed on their W-2) who are clearly still struggling , when $500 billion in corporate bailouts were eagerly baked into the first stimulus bill.

This debate represents tension with a legislative mindset that often hits middle class families and small business owners hard, as well as residents of exceptionally expensive areas like New York and San Francisco. Seeming not-poor on paper doesn’t necessarily equate to living comfortably when taking into account factors like debt, bills, taxation, and cost of living differences across the country – especially during a pandemic and an unprecedented economic downturn.

The first round of stimulus checks was arguably disastrous: Millions of dollars in stimulus money ended up in the hands of dead people; many payments were mistaken for junk mail and recipients threw them away; confusion about how to appeal one’s ineligibility ran rampant; and plenty of people still haven’t gotten their first one – months after they were meant to be sent out. If HEROES does pass, and does contain EIPs, then hopefully the IRS has ironed out the worst kinks in their system. All this back-and-forth about income limits in Congress is stressful enough without a complete repeat of the last payment debacle.

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Business News

To infinity and beyond…or NOT: COVID forces Bed Bath & Beyond closures

(BUSINESS NEWS) Bed Bath & Beyond will be closing 200 stores due to coronavirus. Honestly, they might’ve had it coming.

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Bed Bath Beyond store

Yet another company is having issues with their old practices. Will they pull their tails out of the fire?

As this pandemic enters the fifth official month, we have yet another company closing down at least some of its doors. Bed Bath & Beyond announced last week that approximately 200 stores, about 20% of their total store count, will be closed down over the next two years.

The President and CEO announced that “the impact of the COVID-19 situation was felt across our business during our fiscal first quarter, including loss of sales due to temporary store closures and margin pressure from the substantial channel shift to digital” shopping. By impact he’s referring to a $1.3 billion fall in sales.

According to the CEO, the company has attempted to take measures to keep their people safe while also servicing their customers. This is a completely different approach than what a number of customers have noticed in the last few years. From merchandise that makes flea market chattel look new and shiny to misinformation about product availability, this company has been floundering for a number of years.

The latest shift that the CEO is masquerading as an ‘online shopping’ shift is yet another attempt to dredge sales and lower cost. Maybe they’ll do it better this time though. Over the past few years, they have been doing this while not effectively communicating that to their clientele.

A customer might know that Bed Bath & Beyond carries an exclusive item but what they don’t know is that it’s only carried online and can’t be found in stores. It isn’t communicated to a customer until they’ve gone to a store and searched for it. One would hope that this is an easy fix that should have been made by now after customer complaints, but it hasn’t. And with their demonstrated history thus far, I won’t be holding my breath.

At this point the company has positioned itself to quickly liquidate millions of dollars in merchandise at all 955 locations that they currently have reopened across the country. Maybe this will spark a new age in this corporate cash cow that will push it forward. On a personal note, I don’t foresee that either unless a great amount of change happens. Instead, we’ll most likely be seeing a ton of “going out of business” signs in no time.

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