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Opinion Editorials

Building versus pruning your digital contacts

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To Twinkie or Not To Twinkie?

There’s two schools of thought on maintaining your contacts online.

1. The more digital friends and followers you have, the better. Throw enough crap opportunity on the wall and some will stick. It’s a numbers game baby. (I lean in this direction, using Lists. I explain why below.)

2. Like what Twinkies are to nutrition, having hundreds or even thousands of digital friends and followers is a time sucking vortex of noise, empty calories and insincerity. It’s about real relationships, my friend.

Which approach will work best for you and your business?

To Twinkie or Not To Twinkie?

The Anti-Twinkie Approach May Feel Good, But Is It Good For You?

When we burden our social circles with dozens, hundreds and even thousands of empty calories semi-friends, strangers and quasi-strangers, the noise value and quality of our important real relationships sorta diminishes in inverse proportion to the head count.

How does one restore real relationships, save time, have fun and add value?  The answer is duh-simple but not easy.

Prune the hell out of your social circles.  Lose the loosely or unconnected connections.  Also we can all use “Lists” to help us lovefest focus.

(FYI, this post was inspired by Chris Smith’s recent blog post on the subject, I Started 2012 By Digitally Pruning (You Certainly Should Do The Same).  Read it and come back (please).)

The diminishing returns of a Twinkie Approach is also supported by the Dunbar Number.  In 1992 British anthropologist Robin Dunbar theorized that the cognitive limit to the number of people with whom one can maintain stable social relationship with is 150 people.  Here’s an excerpt from the Wikipedia article on the Dunbar Number.

“this limit is a direct function of relative neocortex size, and that this in turn limits group size … the limit imposed by neocortical processing capacity is simply on the number of individuals with whom a stable inter-personal relationship can be maintained.”

I  was totally onboard with what Chris, Dunbar and other supremely respected Alphas evangelize – Quality Over Quantity.  It’ makes perfect sense and feels right.  I quit eating Twinkies a long, long time ago (When’s the last time you had one?).  That is, I was onboard until 5:45am this morning.  Now I’m in a quandary. Read on and let me know what you will do.

Here’s the quandary, what if we’re analyzing and implementing strategy based on today’s-logic and known human limitations, instead of technological innovations – know and unknown?

The Semantic-Social-Search Black Swan Surprise

Over estimating what we know and under estimating what we don’t know is a human condition and fertile soil for surprise.  And opportunity.

This bombshell surprise paragraph is from an article titled, Google Gets 200+ IBM Patents, Including One for a ‘Semantic Social Network’

“For example, you may want to find someone knowledgeable about real estate in a specific neighborhood to ask for buying advice. But the right person may not list that as an “interest,” so you may not be able to easily find them in your expanded network (which includes friends of friends). A semantic network would find the right person to talk to by analyzing which people in your network post content having to do with the specific topic, and how much time others spend reading it.”

Yeah. Reread the article.

Do you suppose Semantic-Social-Search is valuable to Google, Facebook, Twitter, et al?  I bet it’s hugely valuable, therefore inevitable. When, not if Semantic Social Search becomes a reality, which school of thought will rule the day?

For real estate agents, will it be better to have as many friends and followers (and friends of friends) as possible, enhancing your chances opportunities (assuming you’re the right person for the job) to be discovered and hired?  Will friends and followers be the new Social SEO?  Will a Twinkie turn into a Success Super Food?

Or, will a tightly woven clan of rich and real relationships be the winning formula for success, health and happiness?

What Next?

I’m going to grow the size of my tribes.  Unless they’re a dumb ass spammer, I’m going to keep my social-boarders open and inclusive.  To ear muff the drone and noise of semi-strangers and to enjoy and nurture my real, important and valuable relationships I’ll use the List feature.

And of course, because the future is unknown, I’ll keep my mind open, learn and adapt from following Chris Smith, AG Beat and other Alphas.

What will you do?

Cheers and thanks for reading.

Ken Brand - Prudential Gary Greene, Realtors. I’ve proudly worn a Realtor tattoo for over 10,957+ days, practicing our craft in San Diego, Austin, Aspen and now, The Woodlands, TX. As a life long learner, I’ve studied, read, written, taught, observed and participated in spectacular face plant failures and giddy inducing triumphs. I invite you to read my blog posts here at Agent Genius and BrandCandid.com. On the lighter side, you can follow my folly on Twitter and Facebook. Of course, you’re always to welcome to take the shortcut and call: 832-797-1779.

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13 Comments

13 Comments

  1. Lynda White

    January 10, 2012 at 8:27 pm

    Well, Ken, I did prune my Twitter list at the suggestion of Chris Smith last week. I thought it was a good idea because I was getting a lot more noise than real conversations.

    Imagine my surprise when I went through 1,021 connections individually and could only pare them down to 950! Now I've added you for 951! Keepers: anyone in real estate, anyone local, anyone who inspired me, and anyone in my business coop group. Dropped: link spammers and annoying, negative people.

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Opinion Editorials

How to encourage your childrens’ entrepreneurship

(EDITORIAL) To encourage entrepreneurship for our children, we focus on providing them with direct evidence that they can do and be anything they want (excepting the six year old, who currently wants to be a cat).

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children and entrepreneurship

When I walk in the door most days, the routine’s predictable. Drop my briefcase, check the mail, and by this point I’ve received an invitation to go to my daughters’ store. What’s for sale invariably changes from day-to-day — sometimes it’s a pet store, or a bespoke clothier, or a coffee shop — but I’m always amazed at the level of thinking about multiple aspects of business ownership that they put into their play.

For example, I’m typically offered coupons and combination deals on whatever my purchases might be, which means that we get to have rich conversations about the purpose of such incentives and how they affect both customer perception of their brand and their profit margin.

Now, as they’re both under ten years old, many of these conversations don’t cause their games to stop for an introductory economics lesson, but I want them to keep these discussions in mind as their play expands. The world in which they’re growing up is a very different place from that which their parents did, and the possibilities they can embrace literally did not exist a generation ago.

So, too, the challenges that they’ll face. While the number of career fields and the jobs within them that are fully accessible to women are growing exponentially, the globalization of the economy and the shift towards a gig workforce means that they’ll have to compete against not only the remnants of outdated gender expectations, but also considerably larger numbers of people to do so, and with less stability in their career paths once they arrive.

To encourage the entrepreneurial spirit within our girls we, like many parents, focus on providing them with direct evidence that they can do and be anything they want (excepting the six year old, who currently wants to be a cat).

It’s been well said that what one can see, one can be. A 2012 MIT report found that in Indian villages where women held positions of responsibility and authority in local government, levels of aspiration and access to education rose by 25 percent and 4 percent, respectively. The amount of hours they had to devote to completing domestic chores dropped by nearly 25 percent.

It’s important to us to have our daughters see successful women in all walks of life to let them know that they are limited only in their passions and imagination, and should never settle for anything that they don’t want.

It’s also important for us to show them examples of young entrepreneurship whenever possible as well. In a 2015 analysis of Federal Reserve Bank data, the Wall Street Journal found that the percentage of adults under the age of 30 who had ownership stakes in private companies had fallen 70 per cent over the past 24 years. This illustrates the myth of the swashbuckling 20-something entrepreneur, along with the underlying challenges to business ownership.

By being realists about the challenges as well as idealistic about the possibilities, we want to keep alive the spirit that makes them excited to open a combination fish store and haberdashery in their playroom today, with the anticipation of changing the world through their professional passions tomorrow.

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Opinion Editorials

Is “Cuddle a Coworker” ever an acceptable team building exercise?

(EDITORIAL) In today’s “oh hell no” news, one company’s foray into conflict resolution has us heated. In the #MeToo era, Coworker Cuddling is just plain stupid.

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cuddle a coworker

Nowadays, it seems that companies are taking a more active role in employee engagement and activity. This often consists of team building exercises.

I’ve heard of offices conducting these exercises in forms of activities like “Minute to Win It” and team outings. Hell, even trust falls. But, I’ve never been as shocked, disturbed, and confused at a team building exercise as I was earlier today.

Why, you ask? Because I just learned that “cuddle a coworker” is apparently a thing.

And, if you’re first response wasn’t “what the…,” you probably won’t like the rest of this story.

My initial assumption was that this had to be a deleted scene from an episode of The Office. When I dug a little deeper, I found out that this was something implemented by Team Tactics.

Apparently this “exercise” is where groups of 4 to 20 people can get into a tent (say it with me, “what the…”) and have the option to cuddle. They also have different positions available in which to cuddle.

This team building exercise lasts for the entire workday (how?) and is based on science which shows that cuddling, specifically skin to skin contact, can encourage the release of Oxytocin and Serotonin. The tent used, referred to as a “relaxation tent,” is designed to reduce stress and encourage team bonding.

Each relaxation tent is based on Moroccan and Indian relaxation practices, which includes incense, oil lamp lighting, large bean bags, and relaxation beds. Sure, they’re in the UK, but the culture isn’t different enough to make much of a difference in this #MeToo era.

Regardless, the team building event begins with employees airing their grievances about negative traits of co-workers, and bringing up issues that they’d like to discuss. This is all designed to clear the air, and eventually will make way for “conflict resolution cuddling.”

Conflict. Resolution. Cuddling.

“Team building is at the centre of our business, and we’re always looking for new ways to help employees across the UK become more connected with their colleagues,” said Tina Benson, managing director at Team Tactics.“We know it’s something completely new and it might not be for everyone, but the science is already there – we’re just putting it to the test!”

I, for one, have never passed Tony in HR and thought, “Man, the way he chews his food is super annoying. But, I bet if we cuddled it out, I could get past his flaws.”

What are your thoughts on this… interesting concept?

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Opinion Editorials

20 bullsh*t buzzwords that should be banned from tech forever

(OPINION) As the language of tech ebbs and flows, there are linguistic potholes so over-used, so annoying, they make you want to scream. Here’s 20 of the worst offenders.

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buzzwords

There’s specific lingo in any industry. Buzzwords, if you will. Get a group of friends who work together for beers after clocking out, and chances are you’ll get lost quickly once they start trading war stories – outsiders beware.

But, there’s one community who puts even nurses (marry a nurse, and you’ll learn what prophylaxis means) to shame with insider speak and bullshit buzzwords: the tech community.

Tech folks are like business and marketing people but mutated. There’s so much free-flowing jargon that goes unchecked and evolves a la Origin of The Species within days. The words and phrases become gospel and, before you know it, people are sharing these nonsense phrases that become the industry norm, leaving anyone on the outside scratching their heads, trying to decipher the tech code.

But, as the language of tech ebbs and flows, there are linguistic potholes so over-used, so annoying, they make you want to scream. There are words used so out of context that make you want to turn them into a snarky meme and pass it around the office because you’re a jerk like that. (Well, I’m at least a jerk like that.)

These are some of those words.

The words that need to die a horrible, 24 hour, “what does it all mean” death.

Words that should be locked away in a prison so vile Charles Manson would be like, “Nah, bro. I’m good.”

Please don’t use these words in your marketing, pitch meetings, or just ever. They suck.Click To Tweet

Strap in and lock it down, here we go:

1. Sync
Can’t we just say “everyone knows what’s going on” instead of sync? This is one of those metaphors alluding to tech as melded with the products and culture, serving as interchangeable. We’re people, not iPhones to be plugged into our laptops. We don’t need to sync. We can meet up.

2. Robust
Robust is coffee, a strong tea you imported from India. It’s not a tech software experience. A can of Folgers can claim to be robust, your project tool cannot share this claim.

3. Pain point
Are we still using this one? A pain point is an elbow that’s got an owie, not what a customer thinks sucks.

4. Delight
I’m delighted to eat an excellent meal or get an unexpected call from an old friend. I’m delighted to leave work early to have drinks. I’m not delighted to use enterprise software. Sure, it makes my day easier. Does it offer a view of heaven when I can use self-service? I think not.

5. Disrupt
One of the godzillas of Jargon Mountain. I get that this worked in context a few years ago. But, now? You’re not “the Uber of…” and you’re not “disrupting” anything.

You built a parking app, Pat. You didn’t change the world.

If you dethrone Facebook, you’ve disrupted the world. ‘Til then, keep your pants on. Your algorithm for the best pizza place in town ain’t changing the block, let alone the face of communication.

6. Game changer & Change agent
Does anyone buy into this one? Was the game changed? This goes in the bin with “Disrupt.”

7. Bleeding Edge
Some jerk in some office decided “the cutting edge” wasn’t enough. It wasn’t hyper progressive enough, so they labeled their work the “bleeding edge”.

If this phrase were any more douchey, it would have a neck beard and a fedora and argue the tenants of socialism on IRC with strangers while sipping Mountain Dew.

8. Dog food
Who came up with this? When did a beta test get labeled as “dog food” I’m still lost on how this one became the industry standard. “We’re eating our own dog food.” This doesn’t even make a lick of sense, people. Just say we’re testing something. It’s a lot easier.

9. Alignment
What happened to just saying you agree? I thought alignment was for tires, not for working. I’ll give you parallel, but alignment? Not buying it.

10. Pivot
Pivot is just a fancy, non-finger point-y way of saying change. And typically, that change is reacting to something not going the company’s way. “Pivoting” means reacting to bad news or undesired outcome and making everyone involved feel smarter about the process.

11. Revolutionary
Unless you’ve built software that cures cancer, does something better than Elon Musk, or gets you laid faster than Tinder, you’re not revolutionary. You’re an element of evolution in a steadily progressing world.

12. Internet of Things
I still don’t even know what the hell this means. Really. It’s one of those phrases people use and pretend to know but really don’t.

13. Bandwidth
I thought bandwidth was Internet stuff, not how busy you are at work. Can’t we say, “if you’re not too busy,” instead of, “if you have the bandwidth,”..?? These are people, not routers.

14. Low-hanging fruit
You mean the easy work? “Easy win” even applies here. But the whole gardening metaphor is tired. It’s ok to say, “Do the easy work first” in a meeting. Hiding behind a metaphorical phrase doesn’t make the work any less important.

15. Deliverables
Do we need to break everything down into words to make the process more complicated? Aren’t deliverables, just work? It’s an adjective to describe what work you’re completing… so… it’s just work. Throw in a “key, ” and you’re jargon-y as all get out.

16. Circle Back
Translation: I don’t want to continue talking about this right now, so I’m going to schedule more pointless meetings to discuss this thing I don’t understand and don’t want to talk about in a few days. Likely, scheduled on your lunch break.

17. Action item
What happened to the good ole’ “to do List”? Instead, we’ve got “action item”. You come out of a meeting with a sore ass. The boss pounds on your for the stuff you need to do. You’re up to your ears in homework, yet, it’s not work you need to do – it’s “action items, to be delivered upon.” WHAT THE HELL DOES THIS EVEN MEAN?

18. Take it offline
If there was ever painful corporate-speak, this one is a granddaddy. Instead of burning minutes in a meeting, someone will announce, “let’s take it offline.” Always happens. What about, “let’s talk about this face to face,” or “I’ll swing by your desk”, or “let’s figure this out.”

We appreciate you not annoying the rest of us with your A+B problem, but we’re not all living in the matrix. Or, at least we think we’re not.

19. Buy-in
Committing to something – a culture, an idea, a feeling. We’re equating life to a poker game and expecting everyone to get the idea, too. So lame.

20. Rockstar – Ninja – Wizard – whatever descriptive verb
This one. Holy horse crap. Can we PLEASE STOP with trying to slap a descriptive label on good work? I get it. You want to exclaim your person is a badass, and they’ve got chops. But this labeling of people in fantastical ways just sucks. When did the craft of a ninja, or the fantastical abilities of a wizard relate to code? And the rockstar thing?

Dudes, you’re not Keith Richards, you wear a startup hoodie and complain when you’re not getting free lunch at work.

Also, these names suck because they imply some male-dominance-cum-brogrammer mentality. They’re shadowy ciphers that are such machismo, it’ll barf up a steak. When a woman gets labeled a “ninja” it’s in an entirely different context, and that’s not cool. Writers have to get creative and use terms like “acrobat” or “juggler” to give off a sentiment of equal playing field, and it’s obnoxious. Just stop with these lame titles.

And there you have it. 20 bullshit buzzwords that should be banned forever and ever. Comment away, and add the jargon you loathe in the comments section. If it goes well, maybe they’ll ask me to write a part two, and we’ll make even more people mad.

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