When it’s all said and done and your career is in the books, you aren’t going to be remembered for how much money you made or what sort of growth you were able to bring different companies.
Ultimately, you’re going to be remembered for how you treated people – especially your employees. Is this something you’re paying enough attention to?
5 Tips for Treating Employees Better
Think back to your time as an employee. You probably had jobs that you loved and jobs that you absolutely despised. If you’re honest with yourself, the difference between the best jobs and worst jobs probably wasn’t related to the work you were doing. Instead, it had everything to do with the company and the boss you worked for.
Now that you’re a boss and employer, your focus needs to be on establishing a work environment that workers enjoy. While there’s a lot that goes into creating an engaging work environment, it all starts and ends with treating employees right.
Here are a few specific things you can do:
1. Get to Know Employees as People
How much do you really know about your employees? Do you know that the new lady in HR goes home after work and cares for her elderly mother who has cancer? Or did you know that your floor manager is a skilled carpenter in his spare time?
You need to remember that your employees aren’t defined by their jobs. They have lives outside of work and they’ll feel so much more valuable if you take the time to get to know them as people.
2. Don’t Ask Too Much
Are you asking too much of your employees? When employees are on the clock, they should be expected to obey what you say to a reasonable degree. However, once they’re off the clock, they shouldn’t feel pressured to continue working.
Many employers make the mistake of requiring employees to perform job-related tasks before or after work hours. Not only is this frustrating and bad for morale, but it’s technically illegal. Respect your employees’ time and don’t ask them to do things they aren’t required to do.
3. Offer Flexible Hours and Scheduling
There’s nothing worse than feeling like your job consumes your entire life. If employees feel like their position with your company is preventing them from having a personal life, then they’re going to ultimately despise you. While your employees shouldn’t expect their jobs to be easy, it’s nice if you’re willing to accommodate them with flexible hours and scheduling.
4. Encourage Feedback on Important Decisions
Those who work for you tend to work harder when they feel appreciated and valued. One way to make your employees feel important is by asking for their feedback when it comes to making key decisions. You don’t necessarily have to follow their feedback, but inviting them into the dialogue can establish goodwill.
5. Offer the Chance for Upward Mobility
Employees want to know that they have the opportunity to continue moving up. If they feel as if they’ve reached the summit and there’s nowhere else to go, they’re going to become less motivated and ultimately go to another company. Offer the chance for upward mobility and your employees will have a more positive outlook on their careers.
Put People First
In order to be a good business owner, you have to put people above the bottom line. In doing so, you’ll forge healthy relationships and motivate your team to work faster, harder, and better.
This is what you’ll be remembered for after your career is in the books, so don’t mess it up!
Reality check: WeWork can make mistakes, lose billions – you can’t
(EDITORIAL) WeWork can afford (but shouldn’t be able) to literally burn money, but unfortunately you don’t so here is how keep that from happening
Michelle Obama, toned-arm goddess that she is, gave me perspective on more than a desperate need to lift when she said about the mega-wealthy: “They are not that smart.”
American meritocracy is BS, and we all know it (I hope), but on some sad level, us 99% tend to think ‘Well, this person’s bank statement looks like a phone number with a personal extension on it, so they MUST know something I don’t.’
Well, no, not necessarily.
What the disastrous decisions WeWork made should tell you is that when you’re extra rich, you get to make extra mistakes.
For all the hand-wringing billionaires pay (or don’t) their subordinates to do for them about losing hundreds of billions to taxes, the fact remains they’ll still be left with more money than could be spent in any one person’s lifetime, plus the interest that just leaving that money in the bank nets them.
Now, wherever you fall politically doesn’t much matter here, this article isn’t meant to change anyone’s mind. What we should all be aware of though is that the cushion the rich getting richer have means something crucial to your business.
It means you cannot afford to look at the likes of WeWork guy and say ‘Well, hey, he was fine, so I’ll be fine!’
If you’re still in the rags portion of a rags to riches story, honey, you 100% will NOT be okay making the mistakes this guy does. And honestly, until you’ve got at least Oprah money, you won’t be.
So here are some pointers for starting entrepreneurs with moneyed faces on their vision boards.
1: Be aware of your starting point.
Are you working out of a garage? Is that garage the one in the guest house of your parents’ fifth home? Then you’re fine. Go forth and do dumb things, just do your best not to hurt anyone working under you who can’t see you’re going full King Lear on your business. Send them an Edible Arrangement garnished with a few hundred thousand dollars when your disaster chickens come home to roost.
Is that garage out of a house your friends rent, and also you rent it, and also you’re sleeping there? Then ‘Neumanning’ and letting the chips fall where they may is not the strategy for you. Every move you make requires cost analysis, time analysis, ‘Check yourself, sis’ (applicable to all genders), and the humanity that comes with knowing anyone you burn is 100% on your level, and can 100% put those flames back on your ass later on.
2: Keep in mind how much bigger a billion is than a million.
Billion, million, they sound the same, they have zeros, so… they’re basically the same thing, right? No, obviously.
A billion is a thousand million. Another way to put this is 1 million seconds is 11 days, 1 billion seconds is 31 years
Does Beyonce Knowles-Carter have more money than you? She’s worth 400 million, so probably. Oprah Winfrey is worth 6.75 Beyonces at 2.7 billion. At 1 billion, Adam Neumann is worth a little over two Beyonces.
If you don’t even have the assets of a half Beyonce, then you’re not playing on the same platinum court as WeWork, my friend. You’re not backed by a wealthy Japanese financier who is backed by a Saudi Arabian prince.
You cannot afford to make the same mistakes. Put a glaring picture of your mom / my mom / Mr. Terry Crews on your business credit card to help you remember that the mural in your rented office is less important than trademark fees, and calm down.
3: Sip up on that Perspective-Ade.
Or, put another way, just read the first two points here again. This isn’t kid’s stuff, and survivorship bias is beyond real. ‘They don’t write stories about the ones who played it safe,’ is a technical truism I hear from people who think they’re Evel Knievel for putting a mini-mini-golf course in a real estate parking lot.
No arguments from this corner on that, but I have an addendum to it… when was the last time you heard about someone taking a giant risk, losing it all, having to go back to retail, and crying every night?
It’s not just an MLM thing, people.
Analyze yourself, you assets, your ass coverage (insurance, colleagues’ goodwill, your pants) – you are not WeWork, so make like Simba, and remember who you are and what you actually have to work with.
‘OK, Boomer’ can get you fired, but millennial jokes can’t?
(EDITORIAL) The law says age-based clapbacks are illegal when aimed at some groups but not others. Pfft. Okay, Boomer.
A brand new meme is out and about, and it’s looking like it’ll have the staying power of ‘Fleek’ and ‘Yeet!’
Yessiree, ‘Okay, Boomer’ as related to exiting a go-nowhere conversation with out-of-pocket elders has legitimate sticky potential, but not everyone is as elated as I am. Yes, the Boomer generation themselves (and the pick-me’s in my age group who must have a CRAZY good Werther’s Original hookup), are pushing back against the latest mult-iuse hashtag, which was to be expected.
The same people happy to lump anyone born after 1975 in with kids born in 2005 as lazy, tech-obsessed, and entitled, were awfully quick to yell ‘SLUR’ at the latest turn of phrase, and I was happy to laugh at it.
But it turns out federal law is on their side when it comes to the workplace.
Because “Boomer” applies to folks now in their mid 50’s and up, workplace discrimination laws based on age can allow anyone feeling slighted by being referred to as such to retaliate with serious consequences.
However for “You millenials…” no such protections exist. Age-based discrimination laws protect people over 40, not the other way around. That means all the ‘Whatever, kid’s a fresh 23 year old graduate hire’ can expect from an office of folks in their 40s doesn’t carry any legal weight at the federal level.
And what’s really got my eyes rolling is the fact that the law here is so easy to skirt!
You’ve heard the sentiment behind #okayboomer before.
It’s the same one in: ‘Alright, sweetheart’ or ‘Okay hun’ or ‘Bless your heart.’
You could get across the same point by subbing in literally anything.
‘Okay, Boomer’ is now “Okay, Cheryl” or “Okay, khakis” or “Okay, Dad.”
You can’t do that with the n word, the g word (either of them), the c word (any of them) and so on through the alphabet of horrible things you’re absolutely not to call people—despite the aunt you no longer speak to saying there’s a 1:1 comparison to be made.
Look, I’m not blind to age based discrimination. It absolutely can be a problem on your team. Just because there aren’t a bunch of 30-somethings bullying a 65 year old in your immediate sphere doesn’t mean it isn’t happening somewhere, or that you can afford to discount it if that somewhere is right under your nose.
But dangit, if it’s between pulling out a powerpoint to showcase how ‘pounding the pavement’ isn’t how you find digital jobs in large cities, dumping stacks of books showing how inflation, wages, and rents didn’t all rise at the same rate, or defending not wanting or needing the latest Dr. Oz detox… don’t blame anyone for pulling a “classic lazy snowflake” move, dropping two words, and seeing their way out of being dumped on.
Short solution here is – don’t hire jerks, and it won’t be an issue. Longer term solution is… just wait until we’re your age.
Uber CEO regrets saying that murder is part of business
(EDITORIAL) Uber CEO calls murder a mistake. Should society support a business that seems to think death is just part of the cost of doing business?
On February 21, 2016, I woke up early to notifications about a shooting in Kalamazoo, Michigan. An Uber driver shot multiple individuals. Although I live in Oklahoma, the Facebook algorithms correctly deduced that this incident would be of interest to me. I have family and friends in Michigan, some in the Battle Creek area, just miles east of Kalamazoo. Later that morning, I learned that one of my friends had been killed in the incident.
Uber was criticized for the incident. Lawmakers across the country called for tougher background checks on Uber drivers. It was a PR nightmare for the company. Ultimately, it was the driver who was charged. Earlier this year, the driver pled guilty to all counts against him and was sentenced to life in prison. Uber continued operating, although then-Governor Rick Snyder did sign legislation that increased regulations for the ride-sharing industry.
I say this out of disclosure. This Uber tragedy affected me in a way that may cloud my opinion. I believe that Uber should be regulated more than it is. But recent events have made me question why society supports Uber and what I believe is a toxic culture.
How does Uber keep managing their corporate profile?
Uber seems to weather their PR crises fairly well. They’ve been criticized for inadequate background checks. Sexual harassment allegations at corporate headquarters shook up the management team. Uber has suffered data breaches. In 2018, the organization settled with the FTC for $148 million. Still, the company enjoys a market share of transportation services.
In 2018, Dara Khosrowshahi, former CEO of Expedia took over at Uber as its new CEO, replacing the CEO and founder Travis Kalanick. It was reported that Kalanick “led the company astray” from its moral center. Khosrowshahi said at the time, “In the end, the CEO of the company has to take responsibility.”
Just days ago, during an interview, Khosrowshahi said that “the assassination of journalist Jamal Khashoggi was a ‘mistake.’” It was a political murder. Khosrowshahi compared the assassination to a self-driving accident with an Uber vehicle that killed a pedestrian. It didn’t take long for Khosrowshahi to issue a retraction, saying that he “said something in the moment (he doesn’t) believe.”
Is Uber’s culture toxic?
Khosrowshahi says that his comment shouldn’t mark him as a person. He thinks that what he said was a “learning moment.” When a CEO misspeaks in an interview that isn’t just local, but international, maybe we should pay attention. According to him, murder isn’t a big deal. I wonder if he would say that if it was his father who died, or his friend who was killed by a driver.
When my friend died in the Kalamazoo shooting, I had to seriously think about how I viewed Uber. My friend wasn’t even using Uber at the time. She was getting into her own car at a local restaurant with some friends of hers. I recognize that Uber wasn’t responsible for the driver going on a shooting spree, but I have to wonder if it was Uber’s culture that led to a lack of response at the time.
Uber’s new CEO seems removed from how its services affect individuals and communities as its previous CEO did. When a company thinks that murder is a “mistake,” maybe it’s time to rethink about supporting a service that doesn’t seem to think about people, its employees, its drivers and its riders.
It may be more convenient than a cab, but it’s time to look at Uber’s real impact on society. I hear Uber saying that innocent deaths are just the cost of business. Is that the basis for a billion-dollar corporation?
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