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Opinion Editorials

Conk posers and pretenders in the head – raise the barrier or lower the boom

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Some people choose to suck on purpose

Listen.  It’s not fair, but it’s a fact of life.

Some people don’t really give a crap about professionalism or others.

They could care less about keeping their promises (assuming they made any).

They don’t strive to stay current, they stive to shortcut and squeak by.

Their work ethic and professional ethics are sketchy and suspect.

Their glaring un-performance and apathy stains everyone around them.

They only care about the themselves.  The sale.  The cash. The commission.  These people populate every business and industry.  It’s a fact of life.

Our real estate industry isn’t unique.  We have our committed career and service oriented achievers, and we have wormy apples, perpetual problem children, posers and pretenders.  Professional pygmies are common in every industry.

Raise The Barrier

There’s a growing desire to raise professionalism in the real estate business.  The sentiment has a name; RaiseThe Bar.  How to Raise The Bar seems to fall into three groups.  In no particular order.

1. Some propose Raising The Bar by raising barriers to entry.  The bricks for building a higher fence include requiring a college degree, salaried compensation, apprenticeships, more-and-more mandatory education, and other hoop jumping strategies. Fair enough.

2. Some embrace a strategy of raising the trust, performance and professionalism bar by holding leaders like NAR, Local Associations, Brokers and Sales Managers accountable for developing and rewarding professional behaviors – and terminating the unprofessional.  Sounds like running a business doesn’t it?  Fair enough.

3. There’s also the personal-responsibility,  If It’s To Be It’s Up To Me contingent.

If you really want to experience what these three groups opinions sound like, spend some time reading posts and comments in this Raise The Bar Facebook Group.    It’s interesting stuff for a pro.

As for me, generally I’m on board with Raising Our Bars not Raising Barriers.  Specifically I fall into the If It’s To Be, It’s Up To Me tribe.  And I believe leaders should lead, and terminate the unprofessional.

Raise Our Bar

I’m not in favor of raising barriers to entry by creating flaming hoops for others to jump through. We have enough rules and regulations to police and punish the dishonest.

I’m in favor of Raising The Bar by Raising My Bar.  I believe in personal accountability and responsibility. I believe in controlling what’s in my control, like how I behave, for example.

If pretenders want to pretend, pose and embrace I-Suck-Shortcuts, that’s their bad-business-decision and my opportunity.  In fact, the flaccid inactions of the lazy make it easy to outshine conk them in the head.

Lower The Boom

That’s right, Lower The Boom and conk them in the head.

My Raise The Bar plan is simple.

I won’t break my promises.  I won’t protect the status-quo.  I won’t stop learning.  I won’t be selfish or self-centered.  I won’t make excuses and blame. I won’t be greedy or stingy.  I won’t be lazy.  And I will never forget who’s paying bill.

That’s my story.  What’s yours?

Why bother sharing my story?  Why bother sharing your story?  Because sharing our story helps us to crystalize our thoughts, and internally and externally articulate our beliefs and values.  Sharing our story keeps us on track.  So what’s your story?

Cheers and thanks for reading.

 Photo Credit

Ken Brand - Prudential Gary Greene, Realtors. I’ve proudly worn a Realtor tattoo for over 10,957+ days, practicing our craft in San Diego, Austin, Aspen and now, The Woodlands, TX. As a life long learner, I’ve studied, read, written, taught, observed and participated in spectacular face plant failures and giddy inducing triumphs. I invite you to read my blog posts here at Agent Genius and BrandCandid.com. On the lighter side, you can follow my folly on Twitter and Facebook. Of course, you’re always to welcome to take the shortcut and call: 832-797-1779.

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Opinion Editorials

How to keep your diverse team from fleeing to competitors

(EDITORIAL) There’s only one way to make your diverse office an inclusive one, and it doesn’t involve any graphs.

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diverse team

Diversifying your workplace is a necessity both for well-rounded results, improved product feedback, and socially acceptable appearances; unfortunately, too many businesses focus on the latter while completely neglecting the former. There’s only one way to make your diverse office an inclusive one, and it doesn’t involve any graphs.

The bottom line for inclusivity is that you must impart ownership from day one. Having a diverse workplace is useless if you don’t take advantage of the talent you have in order to flesh out and enrich your process, and failing to use your diverse employees’ unique skillsets in practice is a guaranteed way to lose those skillsets to a competitor.

Sadly, fostering a sense of belonging is far easier said than done, and hokey “solutions” like team-building exercises and PowerPoint presentations about inclusion only serve to further the gap between your original team and your diverse team members. Instead of discussing full implementation of your workforce’s talent over coffee, you should just do it.

The easiest way to ensure that your employees all feel included is by giving equal weight to their input. This isn’t to say that your employees need to be patted on the back even when they’re spouting nonsense; it just means that your role should include listening to everyone’s point of view rather than favoring a specific person or group of people — a problem that is all too easy to develop and nearly impossible to see until someone points it out.

Of course, diversification can also refer to accepting ideas which run counter to your own. Nothing will shut down office morale faster than a boss who doesn’t accept multiple channels of consideration.

Remember that your team’s diversity is valuable BECAUSE of its differences in perception, not in spite of them.

Rather than practicing diversity on paper while utilizing the same process, look at your new employees as individual opportunities to branch out.

It’s important to remember that diversity isn’t just about having different genders or races in your office. While you should strive to keep your employees’ cultural backgrounds as widespread as possible, actual diversification results when you’re able to use those employees’ unique abilities and experiences to create a truly multifaceted product.

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Opinion Editorials

The strong case for Texas being technology’s next frontier

(EDITORIAL) Everyone loves Tacos and tech in Austin, but Texas has far more to offer – here’s how the various cities will create the next mecca for the tech world.

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texas capitol ceiling

Despite what the movies have told you, Texas is not the place you think it is. Sure, we’ve got cowboys, brisket, and a lot of BBQ, but the Lone Star State is much, much more than clichés. Over the last few decades, Texas has been gaining steam as one of the premier places to live in the country.

While yes, people love a good chicken fried steak or are always looking for an excuse to sneak over to their favorite grocery store, HEB, Texans aren’t sitting idly by when it comes to tech – they’re grabbing the industry by the horns.

Thanks to the state’s business-friendly tax breaks, a year-round predominantly warm weather climate, and a strong state culture, the popularity of Texas makes a lot of sense: Houston, which was once considered a third tier city is about to overthrow Chicago as the third largest in the nation, while also being lauded as our most diverse city.

Let’s repeat it, for all the people in the back: Houston, Texas is more diverse than Los Angeles, or New York.

Affordable neighborhoods are popping up across Houston, which are attracting immigrants from every culture looking for their slice of the American Dream. Houston is seeing explosive growth and a cultural shift away from being a town built on strictly fossil fuels, but now, startups, tech, and umbrella industries are finding their niche in the state’s biggest urban area. Only New York is home to more public companies.

Houston’s medical sector ranks with some of the top care in the world. And with those elite doctors, come the innovative pharmaceutical and medical companies, and the tech that supports them.

When you look at the top twenty metro areas to live right now in the country, four of those cities are in Texas. While some of those reasons are affordability and the signature Texas heat, the state is seeing new residents thanks also to a healthy job market. Since 2010, Texas has added 12.6% more residents, double lapping California’s growth of 6.1%.

Texas’ workforce is bigger than 46 states in the union total population and has doubled in job growth, productivity, and new deals are being struck daily. Texas’ impact on the tech sector is indisputable: Texas has exported more technology than California, again.

Deep in the heart

Startup culture is alive and well in Austin, but while some of our startups are finally beginning to draw VC attention away from Silicon Valley, we know how to slug it out in the land of the bootstrapped beginnings. If your company can thrive in Austin, with so many talented people, and a lot of great ideas, you can make it anywhere (sorry New York, for stealing your platitude).

Austin is still a developing story. As enterprises are opening offices in the capital city, this is helping VCs along the coasts see Austin’s potential as a hub of ideas. The city is still behind the bay area for risk-taking ventures, but given the current climate of investors, there’s a sea change happening.

Giants like Apple, Atlassian, Oracle, Dell, Amazon, Samsung, Facebook, and Google are all occupying space in buildings across the Austin skyline. Enterprise companies are investing heavily into the Austin market, and there are zero signs of a slow down. If you need further proof, just look at the traffic on any of the city’s major highways during rush hour.

Dallas is making a hard play at attracting the top-tiered companies as well. When Amazon head honcho Jeff Bezos announced put out a call for bids for Amazon’s HQ2, many cities made a play for the site, but now that the final cities have been chosen, both Austin and Dallas both stand to score the shopping monolith.

Oculus, TopGolf, and startups like Veryable, Dead Soxy, and Artist Uprising are attracting some of the brightest minds to the Dallas/Fort Worth metro area.

South Texas joins the party

San Antonio is quietly building a case for a burgeoning tech scene, too. It’s not quite there yet on the enterprise or startup level, but the city is widely known for one thing – cybersecurity. Outside of Washington D.C., San Antonio is known as “Cyber Security City USA” to folks in the black hat scene.

San Antonio logged the most substantial growth of all of the Texas cities, adding over 250,000 new residents in 2017 alone. Thanks to a robust military presence, San Antonio is quietly attracting more and more security-minded firms, a feat that’s unique in comparison to what the rest of the state is offering. Military-friendly banking institution USAA is headquartered in San Antonio, as is grocery chain HEB, and Whataburger, with all three companies investing heavily into user experience and mobile applications (aka technology).

If Amazon decides on HQ2 in either Dallas or Austin, that will signal a 200,000+ person addition to the state’s population and economy. That’s a lifetime investment into either city, wherever Bezos, and his board chooses. Coupling that possibility with the already strong presence of Southwest Airlines, Texas Instruments, and just about every major gas corporation, it’s easy to see why these moves are a huge deal. For the latter, it’s also important to note that every sector is bolstering their websites, their social media footprint, everything that can be done on a laptop is happening – one new job at a time.

As the tech scene develops and changes from a strong west coast-driven model, Texas is benefiting from the change. Many Californians are moving to Texas, which is an article to itself, but one thing remains: the Texas economy has never been stronger, and it’s only improving. The story of tech in Texas is a continual work in progress.

We’re not going to overtake California next year, but we’re making a stand, and people are noticing. If the current economic growth is an indicator, the famous Dairy Queen saying is potent with it’s accuracy: “That’s What I Like About Texas.”

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Opinion Editorials

How to turn your complaint mindset into constructive actions

(EDITORIAL) Everybody knows someone who complains too much. While being open is important for mental health, constant bellyaching is not.

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complaint mindset

Everybody knows someone who complains too much. While being open is important for mental health, constant bellyaching is not, so here are a few tips on turning your complaints into constructive actions.

It’s important to understand the difference between “complaining” and “addressing.” Talking about problems which mandate discussion, bringing up issues slated to cause larger issues down the line, and letting your boss know that you have the sniffles all fall into the latter category due to necessity; complaining is volitional, self-serving, and completely unnecessary in most contexts.

Complaining also puts you in an excessively bad mood, which may prevent you from acknowledging all the reasons you have not to complain.

Another point to keep in mind is that complaining occasionally (and briefly) isn’t usually cause for ostracization. Constant or extensive complaining, however, can lead others to view you as a largely negative, self-centered person — you know, the kind of person literally no one actively seeks out — which is why you should focus more on redirecting that negative energy rather than using it to remind your barista why they gave up their dream of becoming a therapist.

Complaining stems from two main sources: the need to be validated—for example, for others to know what you’re going through—and the need to be comforted. Addressing a chronic complaint mindset, then, is largely about validating and comforting yourself. This is a simple solution which nevertheless can take years to manifest properly, but you can start by doing a couple of things differently.

“Focus on the positive” is perhaps the hokiest advice you’ll get from anyone, but it works. In virtually any situation, you can find a positive aspect—be it an eventual outcome or an auxiliary side-effect—on which you can concentrate. Think about the positive enough, and you’ll talk yourself out of complaining before you’ve even started.

It’s also good to remember that no one, no matter how much they care about you, can handle constant negativity. If you find yourself constantly hitting people with bad news or tragic personal updates, try mixing up the dialogue with some positive stuff. That’s not to say that you can’t be honest with people—friends, family, and colleagues all deserve to know what’s going on in your life—but make sure that you aren’t oversaturating your listeners with sadness.

Lastly, keep your complaining off of social media. It’s all too easy to post a long Facebook rant about being served cold pizza (no one likes cold pizza on day one), but this just results in your loding a complaint reaching a larger number of people than vocalization ever could. If you have to complain about something in earnest, avoid doing it anywhere on the Internet—your future self will thank you.

Being honest about how you feel is never a bad thing, but constant negativity will bring down you and everyone around you. If you can avoid a complaint mindset as a general rule, you’ll one day find that you have significantly less to complain about.

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