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How to call out and correct gender bias at work

(ENTREPRENEUR) Gender bias is one of the many bias that are still too common in the workplace. Make work a productive place with these tips.

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Bias in the workplace

Being a working woman isn’t easy. As evidenced by the recent scandals at Uber and Fox News, sexual harassment is still rampant in many workplaces, revealing company cultures that treat women as entertainment accessories rather than equal players.

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Although less invasive, gender biases and stereotypes are foundational to a sexist culture that makes such harassment possible – a culture that insists that women are less valuable and less intelligent than men.

Contributing to the ceiling

Deb Liu, vice president of platform and marketplace at Facebook, points out that gender stereotypes are more than just a nuisance – they actually limit what women can achieve in their careers.

Studies show that women who belong to a parent-teacher association are 79 percent less likely to be hired.

They will be offered a significantly smaller salary, because recruiters question their commitment to their career. While it may be legitimate to question a candidate’s work-home balance, male candidates with children are not penalized in the same way as women.

The golden question

Fortune.com asked Liu “How can women respond to gender stereotyping at work?” Liu encourages readers to call out gender stereotypes when you hear them, pointing out that “Each time we let stereotyping go by without calling it out we… tacitly agree that stereotyping is okay. These missed opportunities allow gender stereotyping to persist.”

But how do you call it out?

It’s especially difficult to call out gender stereotypes because you might just get stereotyped again. If you respond with hurt or offense, you may be told that you are being too emotional, oversensitive, or hysterical, or you might get a reputation as the one who always pulls the “gender card.”

While Liu recommends calling out gender stereotypes, her method may work for some better than her others.

The examples she gave were fairly straightforward. For example, when a male coworker described a female job candidate as “too bossy,” Liu responded, “Please don’t say that. You wouldn’t use that term to describe a male candidate.”

Liu’s response does two things.

First of all, it sets up a boundary of acceptable behavior. Setting a firm boundary can be particularly helpful if you don’t have the time or emotional energy to help someone unpack their bias. Simply saying “I don’t care for that type of language, please don’t use it around me,” may not cause the person to magically transform their bias, but it will give them something to think about, and will remove the offending behavior from your immediate vicinity.

Pointing out how a word or stereotype would be applied differently to a man is also helpful. The Family Circle First Lady Cookie Contest apparently seemed like a cute idea for many years, until Hilary Clinton ran for office. The idea that a “first husband” would bake cookies to help his wife’s campaign seemed embarrassing – which illuminated how absurd the entire concept was in the first place.

What worked well for Liu is these call-outs, because her coworkers were willing to examine their language and then clarify more specifically what they really meant. A coworker who described Liu’s meetings with the loaded term “gossipy” was forced to get specific and point out that the chatty, casual atmosphere of the meetings didn’t suit him.

Asking someone directly “what did you mean by that?” can be a powerful way to call out a stereotype.

If you simply label the person as sexist, they may go on the defensive. Asking what they meant gives the person the benefit of the doubt that they may not have meant to put down someone, while also subtly but directly challenging them to explain their meaning in a thoughtful way. If they are simply being biased, they’ll probably stutter and mumble and realize their embarrassing mistake. If they didn’t really mean to be sexist, they’ll be encouraged to find a way to say what they meant that doesn’t rely on a gender stereotype.

As Liu explains, “Making implicit gender stereotypes explicit and openly confronting them… pushes us to challenge those notions, which ultimately benefits us all.”

Taking this strategy one step further

Liu makes some great suggestions, and I’d like to add my own – and remind readers that these strategies work for gender biases (both men and women), but could also be applied to stereotypes about race, sexual orientation, or other identity factors.

One strategy is to recast the offensive comment in the light of the person’s more positive values or behavior.

For example, I might say, “Kristen, I’ve always noticed how respectfully you treat the men in the office. So I’m surprised to hear you use such a loaded term to describe Jason.” Once again, you reduce the likelihood that the person becomes defensive by assuming (or at least pretending to assume) that they didn’t mean to be sexist. This strategy helps close the cognitive gap in people who think of themselves as open-minded and fair, but still unconsciously exhibit bias.

If you can afford the emotional vulnerability, it can sometimes be helpful to respond by expressing your feelings.

This strategy works best with people who already respect you and care about how you feel. Point out how stereotypes about women, even when applied to someone else, make a hostile work environment for you. For example, at a past job, when we hired an older woman to join our team, I heard a man jokingly ask, “whose grandma is that?” I let him know that while his joke may have seemed innocent, it made me nervous to wonder if I would feel out of place or lose the respect of my coworkers as I aged. When he thought about me, someone he respected, being the butt of such a joke, he realized his error and apologized.

Besides learning the delicate art of calling out bias, we need to also train ourselves to receive such feedback well, in whatever form it comes.

Requiring women to not only process stereotypes, but to do so calmly, eloquently, and effectively, and then to deal with the backlash, is a lot to ask (especially after being told to be calm and sit down for so many generations).

Hearing a gender stereotype can be a truly demoralizing experience. Have compassion for the fact that a coworker may feel vulnerable, hurt, angered, or frightened, so their response may not always be graceful, be they male or female.

Practice makes habits. Make good habits

Whatever your strategy, don’t give up! Bias is everywhere, so you’ll have lots of opportunities to practice. It’s an unfortunate burden that women have to carry, but a necessary one.

Only by calling out stereotypes when we see them can we begin to challenge these unconscious biases and create a more equal workplace.

#DownWithBias

Ellen Vessels, a Staff Writer at The American Genius, is respected for their wide range of work, with a focus on generational marketing and business trends. Ellen is also a performance artist when not writing, and has a passion for sustainability, social justice, and the arts.

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2 Comments

2 Comments

  1. Paula Kramer

    May 13, 2017 at 7:57 am

    I’m calling out inequality between women.

    Everyone seems to be ignoring the two most basic issues in feminism. First, feminist leaders are creating inequality between women. Second, feminist followers are choosing to live with inequality between women.

    The National Organization for Women (NOW) is going full steam ahead in creating inequality for its own members. NOW is denying voting rights to its own members. This is an election year for NOW’s president and vice-president. Members can vote only if they attend the national conference in July. NOW leaders chose Orlando, Florida in the middle of the Florida peninsula for this election conference. Orlando is about as far away from the rest of the country as is possible to get. No absentee voting. No voting through chapters. No voting for members who do not have the money, transportation, time, or substitute care for children, parents, and/or spouses to attend the conference.

    What’s even more frightening is that NOW members choose inequality for themselves by making choices similar to the choices Trump supporters make. They keep choosing to let elitist leaders create inequality for them and between them.

    Why are NOW members making choices that are similar to the choices Trump supporters make? Trump supporters chose a president who plans to take basic necessities away from them. NOW members chose an organization that takes voting rights away from them. Why? Self-sacrifice for the greater good? Their self-sacrifice benefits elitist leaders, but neither Trump supporters nor NOW members see that. If Trump supporters are unintelligent, what does that make NOW members?

    Elitist leaders work for their own interests, no matter what they promise to do or whom they make promises to. How many other feminists are making choices that support elitist leaders?

  2. Pingback: Kutcher's plans to discuss equality backfires in giant proportions - The American Genius

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Business Entrepreneur

7 books every entrepreneur should read

(BUSINESS ENTREPRENEUR) You’ve heard it said, “do as I say and not as I do.” Read these books from authors who have figured out what works and what doesn’t when starting a business.

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If you’re thinking about leading a startup (or already do), but are not sure where to go, the internet is often the first place we look. Surely, you can find dozens of blogs, articles, stories, and opinionated editorials that can help give you something to think about.

However, there are tons and tons of great books that can help you think about what you need to get started, how you could benefit from changing your mindset, or address challenges you may confront as you begin your entrepreneurial journey. Take a look at the following 7 you may want to add to your bookshelf.

1. The Startup Checklist: 25 Steps to a Scalable, High-Growth Business
This text not only boasts a 5 start rating on Amazon, but offers what few books do – practical, tangible, down to earth advice. Where lots of books try to tell you a story, talk strategy, and share wins, author David Rose instead focuses on advice that assumes no prior experience – and breaks it down from the fundamentals.

2. Nail It then Scale It: The Entrepreneur’s Guide to Creating and Managing Breakthrough Innovation
Nathan Furr and Paul Ahlstrom focus on creating a lean startup by offering a step-by-step process that focuses on nailing the product, saving time, and saving money. The first step is about testing assumptions about your business, and then adjusting to growing it (hence: Nail It and Scale It). Strong aspects of this book include a great theoretical foundation, and an easy to follow framework.

3. The Founder’s Dilemmas: Anticipating and Avoiding the Pitfalls that Can Sink a Startup
Wasserman’s strength here is that he focuses not only on the financial challenges, but identifies the human cost of bad relationships – ultimately how bad decisions at the inception of a start-up set the stage for its downfall. This book is a great tool to proactively avoid future legal challenges down the row, and also discusses the importance of getting it right from the start.

4. The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers
Horowitz writes about his experiences, taken from his blog, in a way that even inexperienced managers can touch and learn. The advice here really focuses on leading a start-up, and what lessons his experience has given him. Presented in a humorous, honest, and poignantly profane way.

5. The Startup Owner’s Manual: The Step-by-Step Guide for Building a Great Company
Blank and Dorf here standout due the sheer mass of this text. A comprehensive volume at 573 pages, my favorite piece for new investors is a focus on valued metrics – leveraging data to fuel growth.

6. The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life
A personal favorite of mine, this book is recommended for entrepreneurs not because it’s focus on business, but as a reminder that those of you wanting to start up are people. You have limited resources to manage as a person, and will need to adjust your perspective on what you care about. This book is about changing your mindset to pick your battles and be more focused.

7. Disciplined Entrepreneurship: 24 Steps to a Successful Startup
Bill Aulet starts with an approach that entrepreneurs can be taught, and breaks down the process into 24 steps, highlighting the role of focus, the challenges you may encounter, and the use of innovation. This text wins due to its practicality for new start-ups, and a specific method for creating new ventures. It also features a workbook as an additional, optional resource.

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Business Entrepreneur

Top 10 character traits of successful entrepreneurs

(ENTREPRENEURS) Successful entrepreneurs and freelancers have certain traits in common – some can be learned, others are inherent. Do you have what it takes?

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Thinking of being an entrepreneur or freelancer?

If you’re one of the thousands of Americans who wants to quit their day job for freelancing or opening up your own company, are you sure you have what it takes to succeed? I’ve been in the game for nearly five years and what most won’t tell you is that there are many ups and down – it’s about more than grit. Succeeding is about more than just a will to win, rather your character – what’s inherently inside of you.

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Before starting out, you need to assess your skills and traits. Here are the top 10 characteristics of what successful entrepreneurs have in common:

1. Independence

You’re going to have to make decisions on your own. Rejection will happen. You have to trust your instincts and work with no one pushing you forward.

2. Risk-taking and assessing

When you’re your own boss, you have to measure the risk of every decision. Buying property is a great investment, but what happens if the market drops out of your industry two or three years down the road. If you can’t face uncertainty, you’re not going to make it in the entrepreneurial world.

3. Confidence

The SBA talks about being persuasive to get customers and employees, but before that, you need confidence.

If you don’t believe in your ideas, you won’t be able to persuade others to get behind you.Click To Tweet

I’ve learned that sometimes, you just have to fake it until you feel confident.

4. Creativity

You’ll never flourish in business if you can’t be creative. It’s not just about having new products but also about innovative marketing techniques and finding new methods of reaching customers. I started out covering news and writing website content, but now I write white papers, case studies, and press releases.

5. Support

Although this might be financial, it’s most certainly emotional. It’s draining when you begin your business. You have to spend time curating clients, marketing, finding support staff, and watching your books. You might go a month without getting a paycheck. If your family isn’t behind your decision, it’s going to be difficult when things get tough.

6. Discipline

There’s no substitute to take your place when you don’t get out of bed to take on your day. There’s no boss checking up on you to make sure you got to work on time. If you don’t have the incentive to get out of bed when you don’t have clients, you’re going to find it’s hard to meet their deadlines when you do.

7. Ethics

It’s hard to be financially responsible and follow all the rules of your industry when no one’s looking over your shoulder. You can’t just take money from your business accounts to pay yourself whenever you want. Well, I guess you could, but when you miss a tax payment or can’t pay your electric bill, who will you ask to pull you through?

8. Time management skills

I write a lot about productivity. To manage my clients, I can’t spend so much time working for one when another has deadlines that can’t be missed. You also have to manage your time to give yourself breaks. No one can work seven-day shifts indefinitely without burning out eventually.

9. Quick decision-making skills

There will be times when you don’t have two or three days to make a decision. You have to balance the risks of making a quick conclusion versus missing out.

10. Self-awareness

When you start out on your own, you want to know why you want to work for yourself. Be specific. You can’t say, “I want to be my own boss.” You’re going to need this self-awareness for times when it gets rough. Have goals and objectives, not just financial ones, to measure your success.

The takeaway

Being a freelancer and/or entrepreneur offers a lot of benefits, but there are downsides. You have to have the disposition to deal with the ups and downs of working for yourself.

#entrepreneurs

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Business Entrepreneur

When pricing your product, think like a photographer

(ENTREPRENEUR NEWS) On of the growing pains associated with starting your own business is knowing how much to charge for goods and services. Use these helpful tips one photographer uses for pricing a photo and get the ball rolling!

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More than a thousand words

A picture may say a thousand words, but a photo doesn’t just tell a story. A simple photo can be an excellent example on how to price your next business product.

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Photography blogger Sarah Petty wrote her method of pricing a simple 8×10 inch photograph for as advice for her fellow photography business owners. But her advice can actually be applied beyond the world of studios and darkrooms. Here’s how to think like a photographer whenever developing the cost of your next good or service.

Step One: Know thyself (and know thy client)

Your first step in knowing your next price for your next best selling item or service is knowing what type of business you run. This is solved by answering the simple question: are you a high volume seller with lower prices or lower volume seller with higher prices?

This question can be answered by looking at your sales for the past month. Are your trends indicating your customers prefer a more personalized, boutique approach to the things they purchase from you (with higher prices), or do you move a lot of product (with lower prices)?

When you understand what type of business sales trend you’re following, move onto step two.

Step Two: Understand your sunk costs.

A sunk, or fixed cost, is the price to manufacture or deliver a good that will not change (unless reacting to the market’s inflation). What is the basic core cost of manufacturing the product you intend to put in your store? That amount, your cost of goods sold (CGOS), is the baseline from which your ultimate price will come from. Now to step three.

Step Three: Look at your other overhead for producing your product.

So you know your CGOS, so all you do now is just add what money you want to make off that? Wrong. You’re forgetting that you’re not just making that product. You are maintaining a store or electronic storefront, you’ve got office space, human resource costs, and other things that may slip by whenever you’re trying to develop your price for your next big thing. This doesn’t mean you’re charging a customer a month’s rent for consultation fee, of course, but knowing that you’re going to need a comfortable cushion whenever figuring this product’s cost out. According to the federal Small Business Administration you should allocate a portion of the profit “to each service performed or product produced” and this cost should be calculated annually. Finished, now to step four.

Step Four: Profit!

Finally, after factoring your CGOS and your overhead, now you can decide what you want to make by selling. Petty personally uses the approximation of making 4 or 5 times her CGOS plus her overhead per item. Whatever the ultimate cost is, it has to be able to lend you the ability to live comfortably in order for you to be able to manufacture more in the future.

The next time you have to develop a price for a new product, don’t forget to step into the world of photography for awhile. You’ll be saying cheese all the way to the bank.

#KnowYourPrice

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