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Why I Think Some Will Protest Blog & Forum Transparency

stop-comment-hijacking1.gifI can imagine a million + 1 reasons some will be stubborn about making comment ip addresses public. But a few sinister ones come to mind. I’m not saying this about anyone or any company in particular so lets just make that clear now, this is more about the future credibility of the forum and blog communities that have the capacity to set public opinion in a direction in which they choose, or take advantage of those venues who are not paying attention to the direction at all.

One must look no further than the story of John Mackey, CEO of Whole Foods and how he admittedly used sneaky means using blogs to sway opinion about the value of a competitor. The truth about what is said of John Mackey can be said of many who are guilty of it in other ways all around the blog-o-whatever. Reality tells us that unscrupulous people will do unscrupulous things to further their gains, but the question you have to ask is why more isn’t done to at the very least curb the problem. That’s easy. Many of those who will protest such a move may be guilty of silly things like prodding conversations using the same hidden methods- a different email address that isn’t public, a new name you’ve never seen in a blog before and voila you two can sway a conversation- or better yet, goat another blogger into a frenzy to get blog ratings. Everyone loves a great verbal fist fight even though we publicly protest such childish actions.

The act of using blogs as a means of furthering ones own public relations efforts is not uncommon. Over at sandiegohomeblog.com a certain commenter became famous when he was banned for nasty comments only to reappear as someone else using the same slant (he later confessed to his multiple personality disorder when caught). This commenter would inject himself into conversation and blast whatever the Bergs were saying that day. Did this hurt the overall point of the message? Not if you were a Realtor or fan of the Bergs, but if you were a consumer the thread would read as if Kris or Steve’s comments were ill advised, they were ill informed, and thus a challenge to their overall credibility. Add in the possibility of the mystery commenter injecting his opinion in the same post under several names, his attack now appears to a consumer as an consensus, but it was never that- simply, it was a lone gunman and his valued opinion. The Bergs were able to isolate ant out this individual, but in a larger venue such as a forum, how do we know this is not more wide spread? If a consumer had all of the information, then they could gauge for themselves, and remove the idea of consensus, and then a consumer is left free to consume the information in an honest and sincere way.

How big is this problem? One must only look back to the 2001, 02, 04, 06, and now the soon to be 08 elections to see how political blog spin today is now being used in business blogs. In the age of the instant opinion, one must google no further than “real estate blog” to see this same political tactic in action. Does it happen in other professions? Of course, it is a more subtle method but you see spam in blogs daily posing as sincere comments. But under the surface, what you have is a comment with a motive.

Many want to stop it, but I have a feeling there are many motives as to why not to stop it, but there is no damn good reason that we should at least make every effort to at the very least educate the consumer that the may be being spun in much the same way digital media is used to spin the facts.

Does ip exposure stop the madness? No. It has simply become our focus to encourage major forum and blog moderators to take responsibility and begin the conversation of ideas to create ways of insulating from this type of commentary, as well as exposing the abuse of the past. Every moderator sees every ip address, and every consumer hopes the moderator monitors for this activity. But the larger the forum or blog grows the harder it becomes to isolate. That is why it is imperative that the information be given to the consumer so that they can make their own judgement calls as to what is the truth.

It seems many realize the problem but want to just ignore it, we hope you will help us expose this very anti-web2.0 style of marketing and consumer manipulation.

Everyone Loves A Good Poll

Three new polls have been added, so jump in. I’m going to run these for one week and release the results, so be honest and tell your friends. This should be fun and informative for all of us!

Current Polls: (polls are in the sidebar)

  • I Blog for:
  • I Prefer Blogs to be:
  • RE Blogs Need More of:

Funny Friday Flashback Quotables

realtor-genius-pop-culture.jpgOkay, we were sitting around doing funny quotes from famous movies and thought, why not share them with you all. None of the quotes below have a source or a movie name. Why? Because we want you to test your pop culture knowledge in the funny quotables genre.

Here are the rules: No google, no searching of any kind. See if you can name the following in order! Good Luck!

  1. Did you not tell them that they were the Lord’s chips?
    Nacho Libre
  2. We get caught laundering money, we’re not going to white-collar resort prison. No, no, no. We’re going to federal POUND ME IN THE A** prison.
    Office Space
  3. You know, there’s like a butt-load of gangs at this school. This one gang kept wanting me to join because I’m pretty good with a bo staff.
    Napolean Dynamite
  4. I’m so Ronery / So ronery / So ronery and sadry arone / There’s no one / Just me onry / Sitting on my rittle throne / I work very hard to be number one guy / but, stiwr there’s no one to right up my rife / Seems rike no one takes me serirousry / And so, I’m ronery / A rittle ronery / Poor rittle me / There’s no one I can rerate to / Feewr rike a biwd in a cage / It’s kinda siwry / but, not reawry / because, it’s fiwring my body with rage / I’m the smartest, most crever, most physicawry fit / but, none of the women seem to give a s*** / Maybe someday, they’wr awr notice me / And untiwr then, I’wr be ronery / Yeah, a rittle ronery / Poor rittle me…
    Team America: World Police
  5. What’s up with it, Vanilla Face? Me and my homie Azamat just parked our slab outside
    Borat
  6. I wash and dry, I’m like a single mother
    Superbad

See you this friday!

Transparency, Why Aren’t Blogs Transparent

transparency.jpgI really enjoy being transparent, which is why I want my blog, your blog and all forums including Zillow, Redfin and the like to be just that, transparent. I think it is time to pin the ip address to every comment and I’m challenging everyone to do jus that.

I’m on the march today for that very plugin.

UPDATE: Donovan whipped this up in a matter of a millisecond- hat tip! Be sure to check out Newblogger.net while you’re there, it’s great stuff!

This works like a charm!

You can use the following PHP to display the comment author’s IP address:

<?php comment_author_IP(); ?>

Just insert this code anywhere in the comment loop in your comments.php file.

I added this code directly after the <?php comment_author_link() ?> and enclosed it in parenthesis like this:

(<?php comment_author_IP(); ?>)

Mortgage Industry Woes Reach Austin

Austin Business Journal: RARE SPECIAL BREAKING NEWS EMAIL: 4:22 PM Thursday August 16, 2007

Today, it was reported that First Magnus Financial Corp shut it’s doors and left a nice email for it’s employees. How disgusting. They’ve filed for chapter 11- read the full story here

First Magnus says it has discontinued funding mortgage loans as of August 15 and will no longer accept mortgage loan applications.

Employees in First Magnus’ Austin office learned about the shutdown through an email sent out this morning and obtained by the Austin Business Journal. The doors to the local office have been locked and the phones disconnected.

“Despite our efforts to continue normal operations, we have come to a point when we must substantially reduce our workforce,” the email states. “What this means for most of our employees is that Thursday, August 16, 2007 will be your last day of employment. Detailed information regarding payroll, benefits and other human resource related matters will be available as soon as possible.”

Source Austin Business Journal: read full article

Am still the optimist? Of course. Do I think Magnus could have handled this better? Absolutely. Do I think this is just the first round? No doubt about it. It’s obvious Countrywide is having the same issues, there’s a lot of buzz in the air to say there is at the very least some restructuring to do. The question is, how long is the domino trail?

Russell Shaw- The Steady Voice in Real Estate

Russell Shaw joins AgentGenius.comI finally got a chance to listen to Russell in his phone interview today and honestly, I’m glad I did. Sometimes you just need perspective and a sincere voice to gently knock you and your business back into focus.

Click here to have a listen. (approx. 60 minutes)

Biz Briefs – Realtor Stock UP Sharply

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Realtor Genius Wins The Fist Ever Black Pearl Award From BHB!

The Odysseus Medal is Handed out for the fist time ever, thanks for the recognition. It’s things like this that make blogging worth the effort, thought, and energy, as it negates any hit counter.

The Black Pearl is awarded to the entry that presents the best practical, technical or marketing idea of the week. This week that award goes to Benn Rosales for Mortgage drama, real estate bubble, tech crash, dotcom disaster. Here’s the winning idea:

So now that we know it’s coming, what shall we all do about it? I’m doing a few things like; creating a shortsale team to assist sellers, offering move-down programs to those who aren’t so much in a bad way-yet, talking about it with sellers that call, offering advise on when to get out, and when to stay, talking to lenders about refinance options for those who might not need to move if we can do something now before they begin missing payments (not charging for that by the way, just guiding), calling past clients to see how they are, and that they’re okay.

54th C.O.R.E. Posted – At Least Someone Read Us! Thanks!

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Ben Stein “Chicken Little’s Brethren, on the Trading Floor”

ben-steinHere’s the gist:

“MY point is this: I don’t know where the bottom is on subprime. I don’t know how bad the problems are at Bear. Yet I do know that the market reactions are wildly out of proportion to the real problems that have been revealed. Maybe there is some giant thing hiding in the closet that might rationalize the market’s fears. But if it’s hidden, how can the market be reacting to it in the first place?”

More will be revealed, as the saying goes. But recently, investors have been selling out of all relation to what we know. Reassurances in word and deed from Ben Bernanke, chairman of the Federal Reserve, helped calm the markets on Friday. But recent events are a disturbing commentary on the power of fear.

As I said here, fear is dangerous, infectious, and can sway entire markets. Because you say its true makes it true even though it has not happened.

This economy is extremely strong. Profits are superb. The world economy is exploding with growth. To be sure, terrible problems lurk in the future: a slow-motion dollar crisis, huge Medicare deficits and energy shortages. But for now, the sell-off seems extreme, not to say nutty.

Some smart, brave people will make a fortune buying in these days, and then we’ll all wonder what the scare was about.

(As posted in the New York Times. We love you Ben Stein. Thank you for being a voice of reason and not chaos and fear.)

NAR- Plug Your Ears All You Want- It Just Keeps Coming

nar chicagoThis past week I wrote about NAR and how fed up many Realtors are becoming: 
As technology advances it seems NAR and the Boards bicker over a way forward and I for one see no end in sight.  I think if something doesn’t change in the very near future we as an association, local and national may need to rethink our leadership.  I for one am here to tell you that you work for me, not the other way around.

Here is more food for serious thought over at J. Dalton’s in case you needed more evidence:
Stop.

Please.

Enough is enough…

…I am not a REALTOR (r) by choice. I am a REALTOR because the local associations own the MLS. You – the NAR leaders – are the main reason why I likely would stop paying my dues if I had the option. Because you don’t represent me. Hell, you don’t even represent a fair slice of reality much of the time.

It’s not just NAR, it’s also the local boards and their Brokers that make up the local MLS in over 900 different regions.  You all should head what we’re saying and start talking to us, listening to us, and changing the status quo. Or I guess we could change it for you?  Because if we don’t change it, the consumer will. 

Mortgage Drama, Real Estate Bubble, Tech Crash, Dotcom Disaster

From wikipedia:

The self-fulfilling prophecy is, in the beginning, a false definition of the situation evoking a new behavior which makes the original false conception come ‘true’ This specious validity of the self-fulfilling prophecy perpetuates a reign of error. For the prophet will cite the actual course of events as proof that he was right from the very beginning.”[1]

The more things are fine where I am, they aren’t where you are, I get that. You want me to fear what you feel, but I cannot touch what you see. I find it insane at how the phenomenon works really. One lady walks into the office hating her life, she can’t close a home to save her life this month, the mortgage is due and she’s stressed. Like a virus, her mood and attitude sets off a chain reaction to all that surround her- she passes on her worries, stress, and fears. Before you know, everyone needs a stiff drink and begins feeling her pressure even though they’re just fine.

As some (including myself) try to remain positive around the blog-o-whatever about the mortgage industry, there are already those who cannot stop warning and passing along their own fears. It is already preordained that we will have a mortgage meltdown because the virus of words is already spreading.

Rather than being responsible, acknowledging there is a problem, many would rather run around yelling fire as opposed to simply grabbing a fire extinguisher of solution and spreading it around to quench the fears of those trapped inside. I can see some pundints want me to go along and jump on board the sorrow, but my fear is that perpetuating the maddness might just feed a perfectly fine owner into believing his rate is awful, the home is no longer worth what he paid- “I guess it’s time to cut our losses,” he says, not realizing that he was never in a crisis in the first place. But that guy on the blog, and on TV said he was.

I know it’s coming, not because it had to, but because you keep insisting it already has.

Thomas Theorem said:

“If men define situations as real, they are real in their consequences.”

So now that we know it’s coming, what shall we all do about it? I’m doing a few things like; creating a shortsale team to assist sellers, offering move-down programs to those who aren’t so much in a bad way-yet, talking about it with sellers that call, offering advise on when to get out, and when to stay, talking to lenders about refinance options for those who might not need to move if we can do something now before they begin missing payments (not charging for that by the way, just guiding), calling past clients to see how they are, and that they’re okay. Anyone have more suggestions? Feel free to let me know…

How To Cheat Your Traffic Web Stats & Sites Like Alexa (or your SEO client)

austin-texas.jpg
I really wavered on writing this article but after some deep thought, it occurred to me that this secret is used by vendors to cheat stats of clients.  I am writing this in no way to attack anyone’s integrity, but maybe if I point it out, Google will level the playing field. 

If you really want to cheat one’s traffic stats, one only needs three things- time (age of site) an image (any pretty picture) and a name of a major city (event, building, or anything famous) as the image name.

After reading this thread over at BHB, I decided to use the site in question and would ask you to open another window and go to google images.  At Google Images, type in ” long beach real estate”  and what do you see?  You see this same site (www.longbeachrealestatehome.com) listed multiple times in the top page results.  Now, that may seem pretty harmless, but think globally with me.

In my own hyper-local blog, I innocently captured a picture and named it our city.  I had no idea what ramifications this would have.  Three months later, checking my stats as I do daily, I began noticing huge bumps in page hits.  We typically disregard page hits and pay more attention to page impressions.  Hits often count how many images are loaded as well, so it really simply depends on the counter.  So in watching the page impressions, I noticed the spike was happening there as well, meaning, whoa, we’re famous- what are we doing right here?

Now, the next obvious step (if you really want to know the source of the traffic) was to begin closely watching referring urls, and the above image is what I see- 1,748 impressions of this one image from one country alone in the last 90 days.  This list of referring google traffic reaches into at least the 10s of thousands since January.  I wanted to post the list of numbers, but our backend provider does not give us a way of downloading a file so here is a screen shot of the one image reference.  If you look above the highlighted line you can see the traffic generated off of the same image and others from all around the world. 

In one day, I remember a single image counting for over 600 impressions.  Granted I was disappointed, I got over it and still tag my images in hopes that folks in the US are just as interested and maybe they’ll move here and call us, but honestly, I get more international traffic on Austin images than nationally. 

So, if an SEO guru wanted to fluff numbers to impress his or her client, they would simply insert lots of rich, colorful, well named images to the site- totally legal in the Google world of law and completely hidden to most clients as referring urls have not always been so easily provided by most site designers in their backend. 

After realizing this phenomenon, I began looking deeper and deeper into sites with high Alexa rankings (some, not all) and learned that this is not uncommon at all.  So before you tout numbers, one must always know where that number comes from.  I would imagine the site so earnestly debated over at BHB gets just as much traffic for a simple image times seven in a single week from folks looking at beach pics, beach homes, sunsets, and a whole lot more. 

If for your own vanity you wish to partake in the image hit game, one must only place a well named image in their blog or site, wait for google to crawl images (takes about 60 to 90 days) and voila!  You too can boast 1000s of hits in a single day!

For the record, I am sure that Laurie has every bit of 1000 hits a day over at her place.  Her site is lined with lots of rich wonderful content that her buyers surely love, as well as contribution from our favorite guy in suspenders, Brian Brady and a whole lot more.  This is more advising folks to ask lots of questions of their vendors.

Just a side note:  I took this screenshot at 8am, and the image in question already has referred 17 folks to our site.

NAR’s report on national MLS – I think we’ve all had enough

NAR published it’s findings on how the industry feels about a National MLS, but the question still remains- can all of the local MLS/Boards get on a common page?  “Probably not,” a NAR official said recently speaking off the record. “I don’t think they get it,” one local association official says off the record.  With dues going up most Realtors are growing frustrated with NAR and it’s lack of leadership as am I.  You didn’t need a survey to get this feeling for what we expect, nor do you need a survey to tell you we are less than impressed with the current presentation of the local MLS in most regions of the country.  As technology advances it seems NAR and the Boards bicker over a way forward and I for one see no end in sight.  I think if something doesn’t change in the very near future we as an association, local and national may need to rethink our leadership.  I for one am here to tell you that you work for me, not the other way around.

Realtor® Survey Reveals Increased Demand For MLS Consolidation (Source NAR Website)

 

WASHINGTON, August 02, 2007 – 

Data sharing, security and consolidation of multiple listing services are top concerns for Realtors® and MLS executives, according to the 2007 REALTOR® MLS Technology Survey. The survey describes MLS trends and technology practices and was released today by the National Association of Realtors® Center for REALTOR® Technology.The fifth annual survey showed strong interest in expanding MLS service territories, with nearly one-third of respondents favoring a statewide MLS, up from 19 percent last year. Twenty-seven percent said that a market area or metro statistical area would be ideal, while 21 percent preferred a larger market region within the state.

MLS service regions commonly expand through consolidations, which the survey also shows are on the rise. Thirty percent of those surveyed said their MLS has already consolidated with one or more MLS, up from 15 percent last year, and another 38 percent are considering consolidation.

While the trend of consolidation continues, MLSs are currently working to address the needs of brokers who are operating in multiple MLS regions through increased data sharing. The survey revealed that nearly one-third of respondents have reciprocal data sharing agreements with other MLSs. Another 23 percent have considered data sharing. 

“Realtors® have invested a lot of time and millions of dollars in building and advancing real estate technology,” said NAR President Pat V. Combs, of Grand Rapids, Mich., and vice president of Coldwell Banker-AJS-Schmidt. “Improvements in technology have made it easier for Realtors® to expand their geographic territories, which often results in greater demand for data sharing and integration among MLSs. Consolidation among MLSs will most likely continue in overlapping markets and where it’s most appropriate. This will help bring down costs and enhance service for many Realtors®.”

The survey also revealed the growing use of technology among MLSs for sharing data. Nearly two-thirds of MLS respondents said their MLS makes use of a RETS interface, which allows brokers, third-party software vendors, Realtor® associations and MLSs to share real-time data, regardless of the type of software they use; this figure is up nearly 47 percent since 2005. 

The most popular places for MLSs to place listings are REALTOR.com, their local public MLS site, and the local Realtor® association Web site; Realtors® identified the same three sites as the best places to send their property listings. The most commonly shared property information that MLSs send to third parties are photos, amenities, address and tax information.

As data sharing continues to rise among MLSs, more can be done to help protect content. Only a third of MLS respondents watermark their property photos and six out of 10 said they do not make use of data tagging or seeding, a process that helps MLSs identify themselves as the original source of listing information. Three-fourths of respondents believe their MLS has taken security issues more seriously this year than in the past, but only 42 percent said their organization has a written security policy.

“For several years we’ve continued to see a wide gap between awareness of information security issues and the implementation of practices to address those concerns,” said Mark Lesswing, NAR senior vice president and chief technology officer. “NAR continues to develop software applications and certification programs to ensure the continued quality and security of the data contained within the nation’s MLS systems.”

The survey also revealed an increase in security to protect unauthorized access to MLS systems. Twenty-seven percent of MLS respondents said they are currently using two-factor authentications, such as a key FOB or USB device, which are more secure methods for users to access MLS systems than the traditional user ID and password combination. This is up from 2 percent last year. Most MLSs implement two-factor authentications to stop account sharing (47 percent) and increase data security (45 percent).

The level of data integration is also improving. More than half of MLS respondents can integrate tax data into MLS listings, and many now have the option of entering and attaching documents to records on the MLS system, storing contact data and integrating maps with tax and public record data.

Polling for the survey was conducted using LimeSurvey, www.limesurvey.com, a leading open-source tool for online surveys. NAR is a strong supporter of open source software and will make a donation to LimeSurvey to help upgrade and enhance their development and testing equipment. The survey is online at www.realtors.org/crt/2007mlssurvey.

CC Licensed image courtesy of dannyfowler via Flickr.com.

Watching The Real Estate Revolution is Like Watching Grass Grow

… watching real estate vc vultures fight over scraps is where the action reallyis, oh, and let’s not forget the subprime mini-series. 

In my opinion it all started with HGTV, TLC, and others that brought about shows like Property Ladder and others where do it yourselfers get themselves vulture.jpginto knots over whether they’ll actually make out like bandits.  Interestingly, they do sometimes succeed and other times,great tv is made when they fail miserably. But if you think back even further, late at night you see the idiots telling folks to send them $200 bucks and they’ll teach them how to buy and sell real estate and make millions by tomorrow morning- I’ve never met anyone who would admit to ever buying one of those kits which tells me that more often than not, folks either fail to follow through, or they realize it’s more of a pain in the rear than the lamer on tv made it out to be.

What I see in the subprime market is going to make even better tv if you ask me- Will there be a show called Short Sale? With the finger pointing getting under way, they should follow that show up with one called Get A Rope.  Today, I saw that Hillary pointed at the brokers and bankers, and the pundits on Fox basically split hairs over whether it was the broker/bankers fault – or hey, maybe its the eager beaver buyer who dove in head first into the deep end with only his head as a floating device (heads don’t really float).  Will anyone remember to point back at the VC vultures? Probably not.  They’ll continue to cash in while others drown on a new show called “Suckers.”

If you think this subprime drama is bad- if you think market prices slidding backwards in many states is bad- just you wait, it will only get worse.  As more and more vc vultures preach the do-it-yourself way, more and more fingers will be pointing in more than five different directions when they’re in the foreclosure line. 

I met a guy today who is a do-it-yourselfer who is trying to dump three properties.  His quote still rings in my head nine hours later- “they make this stuff look so easy on tv”

Well, duh. There really isn’t such thing as the overnight millionaire in real estate- it’s a long haul proposition.  As folks see values slide, they’ll panic.  The perception will be (in their minds) that their home isn’t worth the mortgage payment, and they’ll drown rather than remembering that real estate is worth what someone will pay for it- you were dumb enough to buy it, eventually someone else will be too; it might just take a few years or ten.

It’s all great tv and I’m going to keep tuning in. Soon, the blame will be on Iraq and everyone will finally be able to breathe a sigh of relief.

When looking to place blame for your failures, one must look no further than your own reflection.  You knew better- nothing in this world is free, easy, or without risk.  You who chose to do it alone can face the burden alone- not bailing you out is not mean, it’s tough love.  Realtors eventually will take the heat on all of the problems in the industry right along side the mortgage industry, but you can’t forget the idiots who say a rebate is better than equity rather than creating a solution that is forward thinking for a buyer.  There is nothing wrong with subprime lending, but there is something wrong with those who believe that they know it all and who cares about caution- research that I say.  Give transparency to the fact that it’s not that you didn’t want a realtor, it had more to do with you not wanting anyone from stopping you from doing what you damn well pleased without the all of the facts.  The fact is you can do it alone, you can buy and sell without anyone to help you, but remember what I said- the blame falls on you and only you.

When an agent speaks of risk it is never just about our employment from minute to minute, it’s also about the clients who put their lives in our hands, their trust in our word- once someone said to me screw ethics, what in the hell do ethics have to do with real estate- well the answer my friend is ask the guy who let a lender talk him into a junk loan, ask the single mom who bought a home and thought a ten grand rebate was better than ten grand in equity when she can’t make her mortgage payment or sell her home because shes upside down- just so you could make a lousy buck off of a payment and rebate buyer. 

Why am I really ranting?  Because over the past two weeks I have received tons of emails from folks trying to sell me short sale leads- are you kidding me?  The vultures circle over head posing as a service to the misfortunate while behind their back you say to me you want 25%?  I’m about fed up with posers and techs playing real estate pros.  Websites that offer a turnaround lead sale rather than a true service make me sick.  Realtors aren’t the middle men, the dot com posers are and cast members are figuring it out, one by one- in a show called Foreclosure Line…

To Map or NOT to MAP – That is the question?

In an age where small companies are trying to define the terms of how real estate is presented and practiced, medium to large brokerages are having to out leap the so-called deep thinkers. I remember when I became a Realtor, my idea of real estate was overshadowed by the naysayers who said that real estate cannot be changed, “it’s been this way for over 100 years.” Looking around at the industry on a horizon where all things are flat, they were right. Grab your print marketing dollars and go to town. Today, Realtors are faced with the choice- take a chance on big Internet marketing, mix the two or just go technology? I, for one, laugh every time I get a flyer on my door, but that does not make it irrelevant in the sense that it doesn’t work, ever.

This brings me to my fundamental issue of the moment, which is- do you bother to introduce IDX mapping to your online presence or go the way of the traditional bluehair and leave the static IDX image in tact? What do or will consumers want in the long run? I do believe that all buyers really want is an address and pictures, but in a world where Texas is touted as receiving 400,000 relos a year, we have to look at providing the larger picture for the buyer- they need to know what it means to be on XYZ St. Austin Tx, 78XXX.

I’ve spent the better part of 3 weeks looking at every end of mapping technology and was pleased to learn that a large cap investment isn’t necessary. IDX mapping is out there for all to see and purchase for their sites. I brought one of the sites online to test and try out, and as a nice pleasantry, they even waived the setup fee of $199.00. I completely give credit that the service is more flexible than other offerings in the market place, however, the look and feel of it answers to a bluehair’s idea of what modern technology looks like but ignores what those in the know are looking for. I did find a more packaged look from another company and we are in the process of conforming it. Meanwhile, I had to let the existing company know that I was going a different direction. That led to him asking me why I was leaving, to which I responded with the following:

There are 11 different idx map integration offerings in the market place that I’ve found but only two have a packaged interface that feels and looks more like google, yahoo, or msve- not to mention the countless other platforms such as zooven, and others that will be marching into our market place in the coming year. We either look like them, or loose market share to them. I’ll be watching your product over the coming months to see what if anything is improved, but for now, I have to go with what is the closest thing to a national look.

I went on to explain that I had called a few times with little success in reaching them for help in getting on the same page with no luck. Jeff replied with the following:

I will tell you that of the thousands of customers we have, the most prolific ones, do not use any mapping what so ever. As a matter of fact, they refuse to use it. The other 98% of our customers talk about “mapping” until they are blue in the face. And they are the ones who have very little traffic to their sites. And also do very little business. In my opinion, the whole mapping thing is horribly overstated. I base this opinion purely on the activity of our top customers sites.

The question is- is 98% of his base wrong, and the 2% correct? Are you saying that 98% of the market doesn’t drag down the 2% holdout total market share? Is a company who is totally focused on IDX integration saying that mapping integration is stupid? 98% of those who want mapping are either stupid or small potatoes?

Jeff with IDX Broker is actually a really nice guy, but I look at companies like Zillow, Google, Yahoo, Zooven and can see how these large companies will (in the long run) pick apart the market share of medium to small brokerages, and even some large ones. Think about it… the point of providing an online source for every need is to keep them coming to you again and again and then buy or sell. In Jeff’s world, the market share begins at purchase, not at online service, and if you want to cover all bases with great interactive options for buyers and sellers, you’re just stupid and the world is flat.

I digress in that I do not believe a search map on the front page being everything you offer is the way to go. I am simply trying to bring IDX Resale Searching back to the forefront in my market in a way that looks as fresh as an online non-realtor site. Is 98% now the minority?

This Is It- The Must Read of the Month. “README”

blubodyorangebrain.pngI sometimes give link love because I feel an article informs, but every once in a while I find an article I think is good for the soul as well as informing. Interestingly, the article by Kris Berg got little commentary- maybe because it left people thinking the same way it did me. But just in case it was posted on a slow day and missed, I wanted to pull it back to the top.

This is my must read of the month…

Knowledge refers to the practical use of information. While information can be transported, stored or shared without many difficulties the same can not be said about knowledge. Knowledge necessarily involves a personal experience. Referring back to the scientific experiment, a third person reading the results will have information about it, while the person who conducted the experiment personally will have knowledge about it.

Where in the World is RG?

100deg.jpgAs many of you have guessed by the shorts, flip-flops, tank tops, and intense heat in the air at even 5 am, it’s officially summer time!  We as a Brokerage really don’t have the luxury of a VC firm paying our bills so a 23 day moratorium on helping buyers and sellers is moot, and wouldn’t even if we did. But to answer the question of where my focus is at, honestly, it isn’t on blogging.  I’m in the middle of several projects that have me really excited- you know those kinds of projects that keep you up thinking and processing well past 3am.  I’ll be sharing those projects with all of you soon, but for the moment I do well enough to keep up with clients, customers, a family, and the dog- cat, sea monkeys, and the two water turtles out back.  I’ve barely been able to keep up with a couple of my personal favorite blogs- Summer can be murder as you all well know.   But I’ve not gone far.

Back to Class- Weblogging 101 Opens It’s Pages


Weblogging101 opened today, and to be honest there is just so much information it would take several days to plow through it all, so I'll let you know my thoughts next week- but here are my general thoughts in advance.

 

First of all, bloodhoundblog.com isn’t profiting on this at all. No one is over there giving criticism of your blog to gain your business, it’s the simply how-to we all needed when we started (and I for one, still need) and for this I believe it has heart, merit, and to be honest, you can trust it. Why? Because the only thing your being sold is a better understanding of what in the heck you’re doing!

Good Luck, Greg & Gang! 

The NAR, the Realtors Favorite Punching Bag- Hypocrite?

A lot of Realtors around the blogosphere love to beat up on NAR.  They call them out on their talking points and basically use them to bash NAR over the head.  I have no problem with that, but what it leaves me to wonder is why in the world do you pay your dues?  Further, if you hate real estate licensing so much, then why are you licensed?  If you hate what the industry has become, then why are you in it?  I’m sure your reply will be, “to change the system!” Yeah, okay.  I’m sure one out of ten buyers & sellers will believe you, but that leaves the rest of us who know differently.

The NAR is the world’s largest Association of Brokers in the free world.  Great; I guess you know who NAR really works for- the Broker.  Almost anyone that has ever had a real estate Broker knows that the Broker more than likely doesn’t care about you, much less even knows your name in most larger Brokerages.  So it is no wonder why many of you hate the NAR.  So why not just stand up and say it?  Because you’re a coward?  Because you are so amused by everything it says and does?  hypocrite_wallpaper.jpgIf that is the case, get a life- and we all know it has nothing to do with whether you’re a yellow-belly or not.  It’s all about protecting the career you’ve worked so hard to build.

I pay my Realtor dues not liking many things the local board passes down our way.  Why? Because right now, 1.3 Million Realtors face what equates to a hostile corporate takeover by large VC Corporations that could care less about transparency, customer service, Realtor commissions, web2.o, or Redfin for that matter- they only care about the money. They’re content on using Redfin for the disruption.  Whether or not Redfin succeeds as a model, they could care less- it’s the end result, the long-term goal… to ultimately control it (real estate).  They’re not content with a piece of the pie, they want the whole thing, and they want to eat it too. 

I pay my dues because I want to be a part of the 1.3 Million agents that will fight and win the corporate takeover.  This has nothing to do with whether or not I like NAR.  Honestly, before this all hit the CBS fan, I paid very little attention to NAR.  It may or may not have had its use in the past, but it does have relevance today.

So all of you who have chosen to distance yourself from, attack, or expose the NAR, you may want to give some thought to the fact that in effect you are kicking 1.3 million other agents in the proverbial face that are in this battle with you.  I know, I know, I’ll get some flames on this message, but let’s look at it this way- RE could use a lot of changing up, resorting, and deeper thought, but who would you prefer do that- Glenn Kelman? VC Corporations? Or… the 1.3 Million agents who operate independently via one voice- The NAR.  My suggestion- stop yelling at the NAR, and start yelling through it.  Start by yelling at your Broker, and if you are the broker, start yelling at your board.

We’ve allowed  VC corporations to set the tone and perception and the only way the perception will be changed is to properly use the most powerful tool in our arsenal- The NAR.  Not to change laws to limit competition, but to reach out to those that are soon to fall victim to the one thing consumers hate most in this world- BIG CORPORATIONS. 

I’m with you, not the NAR. It’s time we began using NAR to its fullest possible potential, it will either bend and flex or it will break but either way, the perception will be that Realtors did more than bitch, moan, and complain. They stood up and operated the industry in the way it was meant to be run- the way it was described when we were all lulled into paying our splits and dues- otherwise you risk sounding like a hypocrite.

BuySide Realty Launches in Seattle… Battle-Lines Drawn?

peter chicken fightBuySide Realty Inc. launches in Seattle and goes head-to-head with Seattle based Redfin Corp. Buyside Realty through Iggy’s House lists home for free while Redfin charges a flat fee for their MLS listing.

Will Buyside eat the perch for dinner? Who knows, but this will be more than interesting considering Redfin put a 23 day hold on all new listings. I suspect this is all in Buyside’s favor as Buyside enters and sheds a new opportunity, hype, publicity and a larger rebate to buyers. Redin offers a 66% rebate where Buyside offers a 75% rebate to home buyers. There is obviously no floor, but Redfin has already decided not to compete on the lower commissions, offering a localized service in iggy.gifcomparison to Buyside who will operate online and by phone. Refdin does offer limited personal service at their discounted fee.

It would appear that the two VC giants are making nice at the moment- although both Heads have publicly commented on the other. Chief Executive of Iggy’s House, Joseph Fox takes a less brianstewie.gifconfrontational approach:

“I believe that you have to change an industry from within the industry,” said Fox, who drew comparisons to his days in the online stock trading business. “I don’t believe that online buyer’s agents like us and others will knock out traditional agents. I was a believer in the 90s that online stock brokers will work with traditional stock brokers. And guess what? Ten years later there are still traditional stock brokers and online brokers. They have learned to work together.”

Glenn Kelman at Redfin basically dismisses Buyside:

“A long time ago we had to decide if we were going to match BuySide’s price and we decided not to. We decided to compete on quality of customer service, not on price.”

Fair enough. However, this past week, a blog came out exposing Redfin’s Listing agents’ lack of attentiveness to a listing and an unhappy listing client. The link and post were later pulled for concern that the blog post was in regards to an ongoing transaction. We aren’t sure if it was a direct result, but the day after the post was pulled, Glenn at Redfin issued the 23 day halt to listings via the Corporate blog making this admission:

“And yes, I know that traditional real estate agents don’t get a day off during the busiest time of the year either, and I don’t know how you do it. It’s a tough job. In the case of our agents, it seems to be especially stressful because they’ve been at the office late into the night, every night.”

With new competition looming, I would suspect they’ll be in the office even more.

Read full article here
Redfin blog here
BuySide Realty here

Three Twenty-Something Clients = $1Million in Sales in 30 Days

hipster_24.jpgThere is a segment of our industry out there that really believes the status quo is the way to go in that the executive level 40 and up group is where it’s at- maybe it is, but you’re missing out on so much more.

Preface: In our market, home prices vary from starters in the $150s to step-up homes in the low $200s to $260s.  As with any market, it really depends on where you want to live.

My last three clients, all in their mid-twenties have amounted to just over $1Million in sales.  Looking at your client base the way you may look at your children may not be so profitable.  What I have found in my own personal business is that the twenty to thirty something crowd really is smarter- they really are savvy, but yes, they are raw in the sense that they have an idealistic approach to everything they do.  The plus generation looks at this crowd and tends to demean them whether they mean to or not.  The perception is that they have no knowledge, no money and no focus- the way maybe you were when you were 20-something.  The reality is, this modernized post teen makes more money than our parents did at a much younger age, and they’re investing.  They’re asking great questions about the market and they just want validation of their knowledge. 

So.  If you aren’t taking the internet seriously, and if you aren’t taking seriously that 20-30 something generation that calls you up knowing everything, you might be missing a valuable opportunity. 

SUGGESTION: If you are considering revamping your site and business online to reach out to a broader segment of the market, my suggestion is simple.  Hold your own focus group.  Sit down your last 10 buyers all at once and ask them about your business, their ideas, problems they had in home searching, and let them be your guide.   Be sure your group is a broad cross-segment of the market reaching from the 20s all the way up to the 50 & 60 somethings.  I’m sure they love pizza and soda, or rent a room at Dave & Busters to host it.  I would charge you big time to hold a focus group, but you can do it yourself.  The key is- ask questions then shut up and listen.  You may be surprised with what you hear and in saying that, have two other people from your firm on hand to quietly observe (seperately) and take notes only; compare notes the next day and add it all together (recording your session is also advised to clarify). Every market is different and looking nationally for your answer may take you down an expensive dead-end road.

If you want to zero in on this (20-30 something) demo specifically, call one of your local college professors and ask to borrow some of their students- “Will give opinions for ramen or beer money.”

Get out of your box before it collapses in on you. 

[photo / Brandon Martin-Anderson]  Spend some time over at www.thatotherpaper.com really fun reads…

Enough With the Cords Already!

This past week Greg Swann spoke of cleaning off his desk; (the mountains of paper) I can only imagine what that pile looked wiring1.jpglike. What bothers me more is what is going on “under” the desk, or even beside and behind! Namely the nearly 1/2 mile of cords and cables that drape the sides and and floors of my business and home offices. It’s absolutely insane!

Here is the short list:

  • Display Cable
  • Display Power
  • Tower Power
  • 4 Printers’ Cables
  • 4 Printer Power cables
  • Wireless Hub Power cable (for the wireless mouse and wireless keyboard)
  • Sound/Woofer Cable
  • Sound Power
  • Speaker Cables
  • Camera USB
  • Phone USB
  • Video Camera USB
  • Video Cable Power Cable
  • Router Power Cables
  • Router Cables
  • Television Cable
  • Cable Modem Power
  • Cable Modem Cable
  • Fax Power Cable
  • VOIP Phone Cords
  • Landline Phone Power
  • Landline Phone Cords

Chances are I missed a few cables, but this gives you the idea; the insanity is growing! Look- I know it’s the price of technology, but the price is too high. Enough already! Someone needs to come up with a solution and quickly before I’m completely burried in cable!

I’m not the first to blog about this and certainly not the last- but I just felt like saying something about it!

Watch Out Hollywood- Here I Come!

videoclipbd1.gifI just purchased a JVC Everio G series which you can read about here.  I won’t go into the spec details, just the highlights some of you Realtors will want to know about.

First of all, I am the epitome of the mobile agent- rarely will you ever see me or our agents in the office.  I want everyone out doing what we do best, taking care of our clients and lunch with our customers.  The bottom line, everything we do is mobile.  I supply no desktop computers in the office, only laptops.  I wouldn’t even have chairs if I didn’t have to (or my wife wouldn’t complain).  I have two laptops at my disposal at all times, connected via wireless sprint air card, dual power connectors in my vehicle… You get the point, I love technology, and my physical freedom from the desk.

Now, all that being said, the one thing I had not ventured out to get was a video camera.  I knew I would need the ability to create instant live internet feeds, instantly upload videos without the need to move around discs, enduring batteries, and most importantly, the ability to plug directly into my laptop. The Everio G has all of these… But not all cameras do!

 At Frys Electronics, I went over to the computer sales dept. and asked for a tech engineer type of guy that was familiar with web2.o- and all be darned if Chuck didn’t raise his hands.  We went over the list of needs and came up with this little beauty.  The msrp is around $5-600 for this one and even more for the newer model now released.  I went with this one as it was dramatically reduced in price and I negotiated 15% off which brought me to around $330 w/tax. 

Here is what it has that you will need:

  • USB connectivity
  • 30 Gig HD – no discs, or tapes (you don’t want tapes, believe me)
  • 37 Hours of economy recording (the web dumbs down the resolution anyway- 7hours of ultrafine video if needed)
  • SD Cardslot for photos

Here are some images… (Click to enlarge)

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I now have it charging and am ready to shoot some cool stuff (I have a 30 line list of items).  The question now is- what software will I need to edit the film (besides win movie maker) to make it site ready?  I use windows vistas, not mac, so I am praying one of you will know the answer… I respond well to these Tags: FREE, USER FRIENDLY, INEXPENSIVE, QUICK, FREE?

If none of you have any ideas, I’ll let you know what I come up with and how it goes…