Coaching
Fast passes and eTickets do not exist in short sales
Coaching
Disputing a property’s value in a short sale: turn a no into a go
During a short sale, there may be various obstacles, with misaligned property values ranking near the top, but it doesn’t have to be a dealbreaker!
Coaching
Short sale standoffs: how to avoid getting hit
The short sale process can feel a lot like a wild west standoff, but there are ways to come out victorious, so let’s talk about those methods:
Coaching
Short sale approval letters don’t arrive in the blink of an eye
Short sale approval letters may look like they’ve been obtained simply by experts, but it takes time and doesn’t just happen with luck.
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Sheri Moritz
December 14, 2010 at 7:38 am
The best fast pass I have seen for B of A short sales is contacting @BofA_Help on Twitter. They always respond within 10 minutes and have always been able to help when I get nowhere on the phone, equator help or messaging through their system. Last week I needed a letter of authorization approved and was told 2-3 days when I called and emailed. I tweeted them, the made an outgoing call and called me and within 5 mins I had my authorization letter approved and able to upload my offer. They are top notch!!
Agent for Movoto
December 14, 2010 at 1:50 pm
not much of a “secret”, really…. but always good to hear again. great post!
Sig
December 16, 2010 at 8:26 am
kFast passes and eTickets do not exist in short sales- I agree, it takes hard work. You do have to respond immediately to the messages and assignments. If you have a problem though, you still have to email them many, many times until a real human being lowers him/herself to call you. If they will call, you can usually fix the problem in less time than it took them to call you. They need to learn this but I doubt they will.
Rob McCance
December 17, 2010 at 11:20 pm
Melissa,
Good post. Diligently following all the criteria in the Equator system can surely help you obtain an approval letter if there’s going to be one.
I found this interesting in your bio:
“In fact, last year she and her staff obtained over 500 short sale approval letters! ”
I realize you probably do not have this statistic, but I wonder of those 500, how many of them closed, with the original buyer that was under contract when the approval letter was obtained.
I once had a short sale specialist listing agent here in Atlanta tell me “all my short sales close” to which I replied “after how many buyers have come and gone.”
She actually admitted that my client on that particular property was buyer #6!
I tell ya, I’ve represented the buyer in two separate SS attempts and I don’t know how you guys specialize in this sort of thing.
I guess there’s something for everyone out there!