Connect with us

Business Marketing

Social media tools and the sinking ship/speed boat theory

Published

on

I don’t think I’m sinking, but I’m no speed boat… yet. My Facebook Biz Page Tribe is tiny, but the size of my Twitter Tribe is healthy. Per common sense and best-practices practice, I would like to grow the size of my Facebook Biz Page Tribe by sharing relevant, valuable and interesting stuff.

My problem is this- how do I broadcast share my relevant and interesting stuff if I don’t have an audience?  Sorta of like if a tree falls in the woods and nobody is there…

So I posed the following question on Twitter.

I felt I might have some success growing my Facebook Biz Page Tribe by forward-sharing of the stuff I share there with my Twitter Tribe.  You know, then if people liked it, they might say to themselves, “Hey, this is interesting stuff, I think I like this page.”  If that’s how it worked, maybe both Tribes would thrive. (I know there are some automatic cross posting tools, but I wanted to cross post manually.  I don’t want to share everything automatically, different audiences, relevance, etc.)

The next that happened was the Tweet you see below.  Jeff Bernheisel with M Realty was kind and cool to answer my question.  In addition to Jeff’s Tweet, several people spoke up and shared that they would like to know how to do the same thing – which is why I wrote this post.  Now you and I and our AgentGenius Tribe will know how too.

Problem solved.  Simple eh?  If you have to run, safe travels and thanks for reading.

But if you have a few amps of spare attention, I wanted to share a bit more . . .

My The-Sinking-Boat or The Success Speed-Boat Theory.

Social media tools work in expected and unexpected ways.  If you use them wisely, you’re driving a Success Speed Boat.

If you’re not using social media tools and strategy, or using them stupidly, you’re not missing the boat –  it’s worse than that, grab some floaties, your  ship is sinking.  Depending upon your current level of social media apathy, the hole in your success may be gaping or the size of dime.  Either way, if you don’t get on board, come correct and patch it; first you’ll slow, then sink, then drown in salty sea of sameness and irrelevance.  RIP.

I understand that some will see my theory and proclamation as lame, pompous, arrogant, or all of the above.  But I gotta tell ya, my personal experience, along with what I observe and learn everyday,  confirms the undeniable truth of The Success Speed Boat/Sinking Ship Theory.

If you’re skeptical about the fuzzy nature of my experience and observation filter, I understand.  If you believe that the real estate business is a people business, then focus your attention on this data and tell me what you think it means for the future of social media and whoever uses it wisely.
Are We Obsessed with Facebook?

Back To Cross Posting And Patching A Leaky Ship.

Here’s a tiny tutorial. . .

Step 1.  Share something on your Facebook Biz Page, then capture the web-link to your shared post by clicking on the Date/Time Link.

Step 2. Copy the shared perma-link.

Step 3. Copy and past your Facebook Biz Page perma-link into your Tweet.  To conserve Twitter characters, I originally used the URL shortener Su.pr to shrink my perma-link.  It didn’t play nice with Facebook.  Next I tried the Goo.gl, the free Google.com shortener (and QR Code generator).  It worked, yea.  Here’s what it looked like.

The Result

So I used this cool little technique and within 7 days my long-gone hair regrew and my teeth magically whitened and straightened.  I lost 13 pounds of fat and grew two inches taller.  I haven’t returned her call yet, but Oprah wants me to guest appear on her new Network.  Lastly, miraculously and more to the point, my Facebook Biz Page Tribe exploded overnight.

Ok.  Not really.  I don’t know what the impact will be, I just started, it’s a journey, not an event.  I do believe that if I use one tool and Tribe to support another tool and Tribe, only good things can happen.  And now we all know how to cross post Facebook Business Page posts manually to Twitter.

Best wishes for successful 2011 and thanks for reading and happy speed boating.

Cheers.

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!

Ken Brand - Prudential Gary Greene, Realtors. I’ve proudly worn a Realtor tattoo for over 10,957+ days, practicing our craft in San Diego, Austin, Aspen and now, The Woodlands, TX. As a life long learner, I’ve studied, read, written, taught, observed and participated in spectacular face plant failures and giddy inducing triumphs. I invite you to read my blog posts here at Agent Genius and BrandCandid.com. On the lighter side, you can follow my folly on Twitter and Facebook. Of course, you’re always to welcome to take the shortcut and call: 832-797-1779.

Continue Reading
Advertisement
38 Comments

38 Comments

  1. Bob Wilson

    January 23, 2011 at 8:23 pm

    This is great news for all those agents busy with their SM campaigns chasing the mega producers who are unaware that their boat is going to sink.

    • Ken Brand

      January 23, 2011 at 8:57 pm

      I’m not sure if you’re “in” or “out” Bob, either way, thanks for the comment. Cheers.

      • Bob Wilson

        January 30, 2011 at 12:44 pm

        Ken, you made the following statement:
        “If you’re not using social media tools and strategy, or using them stupidly, you’re not missing the boat – it’s worse than that, grab some floaties, your ship is sinking”

        I was simply trying to point out the absurdity of an absolute like that.

        • Ken Brand

          January 30, 2011 at 1:20 pm

          You’re absolutely right, it’s a bold and absolute statement. As you point out, and I agree, the reality is only a very rare few things in life are absolute. I was going for dramatic effect, but the general principal is true in my opinion. Appreciate you comments. Cheers.

          • Bob Wilson

            February 3, 2011 at 11:27 pm

            I didnt say it was bold. I said it was absurd.

            What general principal? It is a nondescript term.

            What evidence do you have that those who dont employ this ubiquitous, yet vaguely defined concept of a sales strategy are going to fail?

            At the end of the day, sales skills are what is required to close a sale or listing appointment with a buyer or seller prospect. SM doesnt factor into that equation at all.

            That leaves the task of acquiring a prospect to close. Are you saying that cant be done successfully and repeatedly without SM?

          • Ken Brand

            February 4, 2011 at 7:36 am

            Bold to me, Absurd to you. Here’s what I mean, for example, one guy believes that walking on the moon is absurd, because he isn’t a rocket scientist, the rocket scientist understands that it can be done, but it’s a “bold”. To you it’s absurd, I respect that, but I don’t believe it myself.

            As for evidence, I don’t have that. What I have is experience. What I’ve learned is that agents who don’t embrace change, they fail. I’ve seen it happen year after year for 30 years. SM isn’t any different, in a couple of years if you’re not into it, you’ll be out of business.

            If you think that “sales skills” are all that is required to succeed, I have to disagree. It’s difficult to sell someone in the real estate business if you don’t have a client to work with. I’ve seen plenty of skilled sales people fail because they wouldn’t prospect. I’ve seen plenty of poorly skilled slaes people thrive, because they had great prospecting skills. Buyers and sellers primarily work with people they know and trust. NAR points this out in the 2010 Homebuyer and Seller Survey. Knowing and trusting someone usually means there’s some kind of relationship. SM is key to fostering relationships. I’m saying that as SM continues to mesh and intertwine with all media, commerce, education, entertainment, politics, religion and revolution, YES – ignoring SM will sink your ship.

            And lastly, do you believe that the 20 and 30 somethings think as you do at SM and it’s relevance in their life? All the factors I’m talking about will impact every agents success in the future. The further out you project, the more important it will be. Might as well start now.

          • Bob Wilson

            February 4, 2011 at 5:43 pm

            “If you think that “sales skills” are all that is required to succeed,” Seriously Ken, did you even bother to read the entire response? Did you miss the part about acquiring prospects?

            “And lastly, do you believe that the 20 and 30 somethings think as you do at SM and it’s relevance in their life?”

            Dude, you love to make assumptions. I didn’t tell you what I think about SM. I merely challenged your absolute statement (which is why it is absurd) about who will fail and who will not.

  2. Jeff Belonger

    January 24, 2011 at 11:21 am

    Ken… I still don’t consider myself a true expert on all what and how to do it… but here are a few more tips.

    You can also set your FB fan page to automatically display what you post onto Twitter. Like an auto post. But I also prefer to post myself on twitter with the link, so I can place an engaging question so people will want to click onto my link.

    Also.. I use TweetDeck and what’s nice about this is that you can stick the full link/url into the “what’s happening” part and it will automatically make your url smaller for you… by- passing the fact that you have to make the url smaller youself, by using Tiny URL or another site.

    But overall… I agree… using such social tools can only help you, but if you use them wisely and not spend 24/7 on them… You can’t think of it as a popularity contest, getting the most followers… but those that actually engage with you, ask you questions, those that retweet your posts and like your posts… helping you get the word out there.

    • Ken Brand

      January 24, 2011 at 11:25 am

      Amen Jeff, I see it like you do. I hear lots of good things about TweetDeck, I need to check that out. Thanks for sharing man. Cheers.

  3. Agent for Movoto

    January 24, 2011 at 12:16 pm

    Wow that is one nifty little trick. I am definitely going to give that a try within the next five minutes. Thanks!!!!!

    • Ken Brand

      January 24, 2011 at 12:52 pm

      Hope it works like magic for you. Cheers.

Leave a Reply

Your email address will not be published. Required fields are marked *

Business Marketing

How ecommerce brands can increase sales, even on tiny purchases

(MARKETING) These tips and tricks are prime ways to boost the dollar amount spent at checkout and close more deals — even on the tiny purchases!

Published

on

online sales

There are many marketing techniques aimed at acquiring new customers. Makes sense, right? More customers, more money. But how do you increase sales with your existing customer base? The Average Order Value (AOV) = Total Revenue/# of Transactions. This number is important because it indicates how much each customer is buying. Here are some ways to increase your AOV:

First, it’s crucial to appeal to human nature. People like things for free. So, by setting a minimum to receive free delivery, buyers are more likely to continue browsing and eventually buying, in order to avoid the shipping fee. While we all know that spending $50 when I only meant to spend $37 isn’t ideal, but I’d rather pay $50 for two products, than $43 for one and shipping. It feels like a better value.

Over half of customers will discontinue their transaction when they found out there are additional costs. MORE THAN HALF. Don’t surprise people the wrong way — we don’t like it.

Second, have you ever been to Costco? Ever left Costco with exactly the amount of food you needed? No, of course, you haven’t. The concept of buying in bulk appeals to our sense of value. Oranges are $1.09 per pound but buy a 10 lb. bag and get it for $8.50. Next thing you know, you’re feeding your child’s soccer team as well as the opponents. Offering a discount on package deals and large quantities at least gets your customers thinking about purchasing more.

We all rationalize the need for a good deal. My roommate used to buy two 12-packs of the giant muffins because “They were on sale.” A discount on a package might entice someone who was looking for a little more variety but was hesitant at first.

Next, recommending products is a great way for customers to lay eyes on new things. Not everyone is a browser — some people go straight to a specific section. By using information from previous purchases and browsing history, showing related, best-selling, or recommended products is an awesome way to generate more clicks and potentially increase sales.

Finally, help us lazy people by including a gift-wrapping option at checkout so that people buying remotely for others out of town can send things directly. In order to wrap, they would have to send to themselves, wrap, then send again or deliver to the receiver. The former sounds like it’s worth $6.99 to me!

In conclusion, there are always ways to boost sales with your existing, loyal, customers. If buyers are only purchasing one thing at a time, reflect on why this is. Perhaps a few sweeteners or additional opportunities could lead to long-term growth. Remember human nature and happy selling!

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!

Continue Reading

Business Marketing

A more environmentally sensitive Pantone color of the year

(MARKETING) Why is Pantone’s coral color causing a ruckus? Marketing is just marketing, right? Maybe not…

Published

on

pantone unofficial color of 2020

Every year Pantone declares the Color of the Year and for 2019, the institute declared Living Coral to be the “it” shade calling it “an animating and life-affirming coral hue with a golden undertone that energizes and enlivens with a softer edge.” And it totally is. Imagine bright red orange swimming in a sea of crystal blue water.

Pantone’s Executive Director, Leatrice Eiseman even goes so far as saying it that Living Coral was what “consumers craved” and that it incites “human interaction and social connection” which might be a stretch. It is just a color after all.

However, some found this messaging to be anything but convivial and well, off-color.

Jack Railton-Woodcock and Huei Yin Wong, partners at Jack and Huei, a Melbourne-based design agency, took umbrage with this decision and for good reason.

Their native Australia has front-row seats to the dying of the Great Barrier Reef and for them, coral is anything but lively. If anything, it’s on life support.

To call attention to the tone-deaf decision, the duo preemptively christened Bleached Coral as the Color of the Year 2020.

Touche.

The duo furthered their burn, saying, “It’s the responsibility of all of us, creative or otherwise, to find creative solutions to big problems, and right now there aren’t many problems facing humanity that are bigger than climate change.”

Oof, way to pull back the curtain, guys.

As much of a buzzkill as this pair might be, they’re not wrong, and they bring up the larger question of social responsibility in marketing.

But it’s just marketing, right?

Wrong. The very root of marketing is aspirational. We see ads for luxury cars, we imagine ourselves behind the wheel and believe that maybe we can get there. We see beauty products that promise flawless ageless skin and maybe we decide to take better care of our skin. We see Living Coral and we’re blinded to the reality that the coral just might be a thing of the past.

Yes, Pantone’s Color of the Year is one of those fun end-of-year things we in marketing get excited about, but when you’re living in a world where climate change is our reality and we see it in unnatural weather patterns and the dying off of one of our greatest natural treasures, it’s time to take pause. We can do better.

These days it’s hard to please everybody. Try as we might to make everything for everyone, if we’re going to attempt to talk about a unifying the human race through color, we sure as hell shouldn’t choose a color that reminds us all that our environment is in rough shape and it’s largely humanity’s fault. Bleached Coral isn’t the color we need, but right now, it’s the color we deserve.

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!

Continue Reading

Business Marketing

Genius: How a Yoga studio is using AI to help the masses

(MARKETING) Here’s an interesting case study in how yoga, a 5,000+ year industry is using modern technology.

Published

on

yoga

Yoga is everywhere. From small town strip mall studios and big city meccas with guidance from YouTube gurus to Instagram-able practice with goats. If monitoring your breaths and balancing your body is your thing, it’s not out of reach.

However, despite its ubiquity, getting into yoga can be intimidating.

Sure, you’ve picked up a mat at Target, you’ve purchased all the Lululemon pants and Outdoor Voices bras, but actually getting on the mat and moving your body can be overwhelming if you’ve never practiced before.

Well, Would-Be-Yogis, push those fears and worries out of your mind, take three deep breaths and get on the mat, because you’re about to start posing at your pace.

Introducing the YogaBot from Austin’s own Yoga Yoga. It’s a fascinating case study in how a 5,000+ year old industry is using modern technology.

Over the past 20 years, Yoga Yoga has guided thousands of yoga students from their first class all the way through advanced teacher training and now, to help improve students choose the right path for themselves, they’ve created Design Your Yoga.

With the intention of helping new and advanced students achieve their yoga goals, Design Your Yoga is an automated experience that begins on their landing page.

Once you arrive, the bot asks you if you’d like to “Design Your Yoga.” After an initial greeting, the bot begins by getting to know your skill level.

Asking a very straightforward, “Have you done yoga before?” you are then offered nine responses ranging from “Never” to “I am a yoga therapist.”

Once you answer, you are asked further questions regarding what you’d like to achieve from your practice, what styles you’re familiar with, and when and where you’d like to practice among a few others. At the end, the bot will ask for your email address to send you a customized yoga plan. Easy peasy.

Their algorithm has thousands of possible combinations promising to make each yogi’s practice results unique to them.

“For years we’ve been working on ways to better personalize our services to the needs of each individual student. Design Your Yoga is our solution to delivering an exceptional user experience with a plan a student can follow and stick with,” said Yoga Yoga CEO Rich Goldstein.

Landing page bots are nothing new, and more often than not, they’re annoying as hell. However, this one actually seems helpful, which is refreshing.

From a marketing standpoint, Yoga Yoga CMO Marc Lefton said, “As marketers in a city as creative and entrepreneurial as Austin, we wanted to make sure we use every tool we can to bring yoga students the information they need as fast as possible.”

He’s not wrong. It worked. After trying it out for ourselves, we can’t help but be a little more ready to get on the mat. First, we’re going to need to put down the tacos.

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list and get interesting stuff and updates to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!