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Don’t Kill The Messenger




I opened my feed reader to find a well intentioned plea from Drew Meyers on the GeekEstate blog. He is making a request to the to refrain from personal attacks on blogs.

The vitriol and name calling we are seeing lately isn’t limited in its direction to individual bloggers. I read another post from a “real estate instructor & consultant” that characterized Active Rain as a “Litigious Cesspool”. I’m having a hard time understanding why so many people in the find it necessary to kill the messenger. Some would kill the medium if they could. I don’t care for a lot of things said in blogs in general. Would it make sense for me write a headline that says “WordPress Servers are Cesspools of Irresponsible Wannabe Journalism”? I think not.

Should real estate brokers be afraid of the liability inherent to blogging and social networking? Sure, business is all about risk/reward, however the fear level shouldn’t be any different than the fear they have when agents talk at a dinner party. If something is said that would lead to legal issues would you entertain the idea of taking action against the party’s host? Of course not. Active Rain isn’t the “Litigious Cesspool” and if the problem is as prevalent as the author states, it only serves to bring attention to business issues that have nothing to do with medium and everything to do with the message.

When was the last time you spent any time at all on the RealTalk listserv? Last November Saul Klein told me there were something like 13,000 Realtors participating in that platform. It’s been around for many years and I have personally witnessed conversations that would raise your eyebrows past your hairline. I remember a thread a few years ago where an agent in one market commented regarding a business practice that an agent in an east coast market used. She collects something like $500 for expenses before she started showing properties. The agent questioning the tactic said she would not be able to compete under those circumstances. The response back from the agent on the east coast blew my mind. She said (paraphrasing, I don’t remember the exact words) “It’s not a competitive problem here, all of the brokers in our market do exactly the same thing and charge the same amount”. That’s just one example of the many potential legal issues that one might find in RealTalk. Is it Saul’s fault? Of course not. RealTalk is moderated, and I’m sure they do their best to reign in as much as they can, but that isn’t really the point.

Social media, blogs and other new tools of the web are not going away. If you look at the big picture, we seem to be approaching a milestone in an evolutional process. The tools are merely catalysts of that process. Left to it’s own device it will only be a part of a process that helps elevate the best of the best and eventually cull the herd of the weakest.

Every time someone makes a personal attack of someone in the it should be an indictment of the attacker, not the platform used to perpetuate it. The same is true if someone choses to attack a company. Drew pointed out one of the two basic tenets of blogging established by Dustin Luther, “If you are going to attack something… attack ideas, not people. (i.e. “your idea sucks”… not “you suck”)” I think even if your opinion of an idea is overtly antithetical, how you approach the delivery should be tempered with the professionalism that any business discussion deserves.

The Bible says in Isaiah, “We will eat the fruit of our words.” I don’t know about you, but I don’t want mine to come back to me in the form of rotten prune pits.

I'm not an Agent, nor a genius. I do what I can on the Interwebs to share some wisdom and knowledge and stick my nose into a few conversations here and there. I write for my own blog at along with this one and Zillow's GeekEstate Blog. I also have a kick ass product for Agents and Brokers - Check it out:

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  1. Daniel Rothamel

    February 17, 2008 at 2:51 pm

    Right on the money, MP. As someone who delivers the message all the time (in stripes, no less), I know exactly what you are talking about.

    One of the problems of the internet is that the only thing worse than “beer muscles” is the “keyboard mouth.”

  2. Michael Price

    February 17, 2008 at 3:19 pm

    Yeah, my Dad put it a different way. He always told me never to let my alligator mouth overload my parakeet ass. Good advice. 🙂

  3. Daniel Rothamel

    February 17, 2008 at 3:20 pm

    LOL. 😀

  4. Teresa Boardman

    February 17, 2008 at 4:14 pm

    I don’t do personal, attack or otherwise. 🙂 I think that the people who write the personal attacks always will. It is the notion that is is controversy that makes a blog work. I guess if I did not have enough of an imagination to use a little humor on my blogs, and some photos maybe I would have to rely on controversy via attacks to make them work

  5. Missy Caulk

    February 17, 2008 at 5:16 pm

    Excellent Mike, it sure has been one of those weekends.I appreciate your summary.

  6. Rob Aubrey

    February 17, 2008 at 7:48 pm

    It’s one thing to say some of these items it is another to put it writing.

    However as Gary Keller said, when the there are more deer than food, the herd starts to thin out.

    I just keep practicing one of my new scripts. I am so sorry you have to go and work for your brother n law laying tile or what ever. Don’t worry you will come back before you know it. Oh by the way how much do you want for those hardly used lock boxes?

  7. Maureen Francis

    February 18, 2008 at 12:49 am

    Right on. It is the indicter, not the platform though some do a better job of keeping things in line than others.

  8. Gail Robinson

    February 18, 2008 at 12:28 pm

    From what I’ve read of case law regarding the liability of Internet sites and comments on them, the law has been on the side of the site owner. It’s understood that the site owner can’t have moderators overseeing and deleting every comment on a bulletin board or blog. The ones that get in trouble are ones where the site owner makes the comment that is problematic. That’s my understanding, but I might be behind the times. It’s been a while since I read up on this issue.

  9. Matthew Rathbun

    February 18, 2008 at 3:07 pm

    MIchael, I’d like to add an exert from the post you referenced:

    “In conclusion, I’d like to say that Activerain can be a great way to learn from one another and I don’t think the “rules of engagement” are that difficult. Use some common sense (which is not really all that common) and ask how this post or comment could harm someone. Be kind and as the foundation of almost all religions and the COE states: Do unto others, as you would have them to unto you.”

    The post was a caution to individuals based on what I have been reading and seeing. The post wasn’t a personal attack, as I don’t see AR as a person, but a medium it was a warning to the users of the most widely used medium that they need to be more cautious.

    My premise, which I should have expressed better was that users of AR typically don’t take the time to fully understand the cautions they should use, as most external blog authors do.

    I see your point in re-reading the post and I’m thankful for readership and feedback. I completely agree with non-personal attacks and have commented on such lately, especially with some blogs that seemed to be based on this. However, pointing out that agents have risk and should be more careful when writing on AR or any other venue for that matter.

    As one who is studying to be a pastor, I am familiar with the verse in Isiah. The actual verse is Isiah 3:10 and it says that “Say to the righteous that it is well; for they shall eat the fruit of their doings. (MKJV)” This was a supportive statement to the depressed that were being suppressed because of their beliefs. What I was doing was authoring a warning to the AR users (all mediums really) and never said it was a bad venue.

    Strangely enough this post seems a bit like a personal attack in a sense. I don’t say that as a counter-point and VERY much need to take your statements into counsel for further posts about topics to more clear in my intent. I think that AR has done a great deal of good for novice bloggers (such as myself) to spring board into other venues.

    Not all cautions or statements must be an attack. There has much to do about personal attacks in and to the point that we’re looking for it everywhere now.

    I received many “amen’s” from other blog authors (some of them AG contributers) after this post. I see where I needed to be clearer, but I don’t feel I was that far off base.

    Thanks for the insight and the opportunity to clarify.

  10. Michael Price

    February 18, 2008 at 4:29 pm

    I actually have no problem with your post, in fact the issue of legal implication in blogging is one that needs a great deal of attention. I only wanted to draw attention to the fact that you associated the name of Active Rain with the issue in a manner that implies AR is culpable or responsible. By displaying their logo and evoking their name in a negative light it indicts their platform as guilty by association. Perhaps that wasn’t your intention, however, that was the effect of the cause. Just like any agent who makes the mistake of overstepping legal bounds in a blog, once it’s done, it’s done. NAR’s operating agreement with Move, Inc. is, in my opinion, an arm’s length endorsement of all the tech products sold by Move Inc, including the blogging platform now available to any member of NAR. Something tells me you would take a great deal of pause before characterizing it or anything else NAR sanctions as a “cesspool”.

    I am not an attorney, however, I would suggest that your blog and those that you train include a disclaimer that states that your writings include opinions. Journalists go to great lengths to differentiate fact from opinion. By writing a headline that says. “Active Rain Is a Litigious Cesspool”, you’ve established something as fact by using one little two letter word….is. That headline implies that there is already active litigation and could also imply that somehow, Active Rain is culpable in it. Embedding their logo in a graphic and adding the tag line “Caution: High Risk Blogging” also implies that the vendor is somehow responsible for the content. It may seem like semantics to you, but if caution is part of your MO, it seems to me it would help to lead by example.

    It would be a stretch to construe my post as a personal attack, it is merely an opinion formed from observation and analysis. Attacks are not a part of my DNA. I have no patience for the sophomoric crap that seems to be infecting the lately, I’ve only had a chance to glance over the rest of your blog, but I’m guessing from your well formed comment you’re a traveler of the high road as well. Let’s take the next exit and get a beer. You can buy 🙂


  11. Matthew Rathbun

    February 18, 2008 at 5:20 pm


    I did get your point and feel that the issue is a matter of correctly applied hyper-sensitivity on both sides. There was a disclosure as you mentioned, but I am in the process of revamping my site and haven’t reloaded the new graphic. Good point, I’ll do that soon. I’ll happily meet you at the exit and buy the first round!



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Social Media

Facebook beta features fresh friendly facade you can try out

(SOCIAL MEDIA) Facebook is trying to change it’s image, literally. They already changed their logo, now is time for a new design you can see in the beta.



facebook beta

After sixteen years in the game, Facebook is getting a facelift. Facebook has been working on a redesign for quite some time and they’re finally starting to roll out a beta. Facebook is taking the rollout slow, so it looks like just a few users are seeing the redesign and the rest of us will have to wait. Want to be among the first to test out the new look? Here’s how you can, maybe, make it happen.

If you are one of the lucky few who has been selected to beta test, then getting the new design should be simple. When you log into your account (as if you ever log out) a pop up will prompt you to try out the new beta. If this doesn’t happen, and you’re still feeling optimistic, then turn your eye to the upper right-hand corner of your screen and look for a button labeled “See Facebook Beta.” Still no button, but want to keep the hope alive? Click the drop-down arrow in the right-hand corner of your screen and see if the Facebook Beta option appears in the dropdown. Nothing yet? Tough luck, kid. You have not been chosen.

If the new design is available to you, then Facebook will offer to give you a tour of the new system. The fresh UI aims to simplify the user experience by making the page less cluttered and easier to navigate. Icons will be sleeker and brighter and it should be easier than ever to access your Messenger conversations. And if you decide that you kind of hate the new design, no big deal. Users will have the option to switch back to the classic design, at least while the redesign is still in beta.

Platform redesigns are always a contentious topic of conversation for users. Twitter, in particular, has seen some user drama over its redesigns through the years. Sometimes a redesign will knock out your favorite feature or make a shortcut you used to take in a workflow pointless. And, honestly, sometimes people just don’t like change. Whatever side of the coin you’re on, let us know how you feel about Facebook’s new look.

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Social Media

Google takes a shot at competing with TikTok, Pinterest videos

(SOCIAL MEDIA) We all love to sit and watch short videos, be they humorous, reactionary, or weird, but here is Googles attempt to get educational with Tangi.



Tangi screenshot

It’s happened to anyone who’s ever been looking online for how-to help… you click on a likely-sounding YouTube video, only to be greeted by an ad you can’t skip, a whole lot of introductory chit-chat, and three minutes of build-up before you finally see exactly what you need to do to handle your would-be DIY hack.

But what if you could get your answer in 60 seconds or less? It’s the concept behind Tangi, a newly released Google app created in the company’s Area 120 incubator by developer Coco Mao.

Variously described as short-form YouTube, video Pinterest, or TikTok for makers, Tangi was inspired by Mao discovering that her “smartphone challenged” parents were using their devices to watch photography and painting tutorials—and developing new hobbies as a result.

She came back to Google and worked with her team to develop Tangi as a place where such how-to inspiration could be more easily found and taken advantage of. “The name is inspired by the words TeAch aNd Give,” she explained as she introduced the app at the end of January. “’Tangible’—things you can make.”

The philosophy behind Tangi means this is hands-on how-to for the crafty club. The time-lapse heavy videos “could quickly get a point across,” Mao said, “something that used to take a long time to learn with just text and images.”

Videos fall into categories of art, cooking, DIY, fashion and beauty, and lifestyle, and are often accompanied by links to recipes or the maker’s blog or Instagram for more information. Some makers don’t quite have the format down pat yet, but most manage to provide a good balance of visual inspiration and a little more information.

And like Pinterest, Tangi can turn into a time-lapsing rabbit hole of its own. I started with a mere 10-second clip on propagating succulents (I’ve been doing it wrong), which led to a minute on “when succulents stretch” (“etiolation” — new vocabulary word!), which led to a succulent cake which led to a conversation heart cake and before I knew it, 20 minutes had gone by and I was watching an exploding heart science Valentine and had washed up at “Yoda one for me.”

While the app has only been out for about a week … and is only available on iOS and the web … it’s already well populated with content from makers and lifestyle bloggers who partnered with Mao’s team during the development process. And though it’s still in closed-beta mode for content creators, users can apply to be on a waitlist to be invited to upload their own work.

There are a few question marks still. No word on when it will be available on Google’s own Android platform, for one thing. While a couple of intrepid contributors are reviewing education apps and dispensing startup advice, its philosophy as stated by team lead Mao may not extend much more beyond the maker and creative fields to include technology and workplace input. And Google doesn’t always support its apps for long.

But it’s fun, simple, and easy on the eyes. As a place to find quick inspiration and direction, Tangi could carve out a niche.

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Social Media

New Reddit policy on impersonation mimics other social media giants

(SOCIAL MEDIA) Reddit is the latest social media company to change their policy to protect against deepfake impersonation, because of the harm they can cause.



impersonation with deepfakes

Reddit is the latest social media company making updates to their rules and policies ahead of the 2020 election. Companies like Facebook, Twitter, and now Reddit are all trying to make the social internet a safer place to receive information.

Reddit’s new policy officially bans impersonation with the goal of handling “bad actors who are trying to manipulate Reddit, particularly are issues of great public significance, like elections.”

Deepfakes have become a key topic of conversation the last few years. In the wake of the mass spreading of misinformation during the 2016 presidential election, users have grown wearier than ever of the information they see online. Deepfakes are no longer a niche subject, but an everyday pain point that technology companies are scrambling to control.

In a statement made on r/redditsecurity, Reddit informed users of the change to website policy stating, “Reddit does not allow content that impersonates individuals or entities in a misleading or deceptive manner. This not only includes using a Reddit account to impersonate someone, but also encompasses things such as domains that mimic others, as well as deepfakes or other manipulated content presented to mislead, or falsely attributed to an individual or entity.”

The platform isn’t trying to make a mass change to it’s often humor driven culture. Parody and satire are still allowed forms of impersonation so long as the joke is obvious. Reddit has vowed to always take context into account when looking at cases of user impersonation.

It’s a good sign for society when popular social platforms start taking their role in controlling the spread of false information seriously. Companies like Reddit are in a position to create real change in the way we spread and consume information about major global events.

What’s unclear is how much man power these companies are putting behind their policies. Reddit ends their statement by pointing users to a report form that users can submit if they or someone else is the victim of impersonation. The question users should be asking is how long would it take to get a response or see action on these reports?

Policy changes are great, but if companies are simply throwing them onto their fine print with no resources behind enforcement then it’s not social change, it’s just legal jargon to protect their ass.

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