You’re out of the office all day and you don’t have an assistant or your assistant is focused on transaction management, not primary contact with consumers. Another problem is that no one can be awake 24/7 and night time home seekers are often under served.
The other problem is that automation has been portrayed negatively recently (yeah, I may be guilty of criticizing too) mainly because of Twitter auto responders (“thanks for following, ask me about X product, blah blah blah”). If you’re going to use some form of automation because your need to be present is so high (you’re never at a computer, you want more interaction on your website, etc), at least check out the following solution… it could be the answer- it appears to be highly customizable, trackable, and most importantly, there is a free trial option so you don’t have to pony up without knowing what you’re getting into.
A virtual chat agent that provides actual metrics that show the success of chat sessions during your absence.
When talking to the folks at the Antenna Group who represent MoxieChat, I told them that your main question would be why anyone should pay for a chat client when there are free options and the answer was quite convincing:
First and foremost, MoxieChat is one of the only virtual chat technologies to combine artificial intelligence methodologies with natural language parsing. In short, this means that Realtors can create a multiple online agents who embody their own unique personality, style, etc. and can engage potential customers with intelligent conversation, answering any questions they might have or completing an lead-generating form.
MoxieChat, as an automated virtual chat agent, is available 24/7 to anyone who visits the website, allowing the Realtor to develop hot leads while away from the office. To track the success of the agent(s), MoxieChat provides detailed analytics on the performance of the script, chat history and chat conversions. Last but not least, MoxieChat is extremely simple to set up: merely go through a 15 minute wizard, add a few lines of code to ones site and MoxieChat is up and running!
It looks like prices start at $29.95 per month and they have a chart outlining what you get for your money. There are different skins available and it looks to be pretty easy to set up. Is anyone already using MoxieChat that would like to share in the comments their experience?
AgentGenius.com is not in any way affiliated with MoxieChat