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Disruption vs destruction and AI’s use of both

(TECH NEWS) Contrary to popular belief, Google Cloud’s chief scientist believes that the addition of AI and robots in the workplace won’t have the effect everyone believes.

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Is AI really the job destroyer it has been pegged to be? Perhaps, but maybe that doesn’t have to be a bad thing.

At Startup Grind Global Conference, Google Cloud’s chief AI scientist, Dr. Fei-Fei Li, discussed artificial intelligence as part of a keynote chat. Naturally the discussion of AI as a job destroyer came up, and she shared some of her thoughts based on her experience with the AI world.

In doing so, she makes a strong counterargument to the notion that artificial intelligence will permanently cripple the job market due to decreased demand for human labor.

She starts by pointing out that automation technology can create new jobs in certain cases. For example, she notes that after ATMs were implemented at banks, the number of teller jobs increased.

The reason for this, according to Dr. Li, is that “humans have a tendency to create more, different jobs, to make the service better, to make the product better, to reach deeper into the needs of consumers.”

To use bank tellers as an example she points out their focus on “higher-level” tasks; instead of processing checks, they can turn their attention to creative problem solving and challenges that require empathy and social awareness to overcome.

To follow up on that, Dr. Li uses this rational to challenge the notion that the job market is a zero-sum game. Instead, she says AI will grow the size of the proverbial pie, and that the challenge is to understand where it grows to point people in the direction of their slice.

Still, she does acknowledge that for this to happen, democratization of AI technology is essential. She opens her remarks by noting that her goal in working with Google Cloud was to contribute to that democracy of AI. The cloud, “is one of the biggest computer systems mankind has ever built,” to the point where more and more people can access it.

By creating this level of commonplace access, and by encouraging people to utilize these opportunities, the world can make a significant difference in how to assimilate AI without alienating people from the workforce.

Based on these remarks, Dr. Li touches on a common thread that will determine how AI will impact human society and jobs, and that thread is empathy. Through democratization, education and a focus on valuing the human elements of work, AI’s disruption doesn’t have to be destructive.

Born in Boston and raised in California, Connor arrived in Texas for college and was (lovingly) ensnared by southern hospitality and copious helpings of queso. As an SEO professional, he lives and breathes online marketing and its impact on businesses. His loves include disc-related sports, a pint of a top-notch craft beer, historical non-fiction novels, and Austin's live music scene.

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  1. Spanish to English

    November 5, 2017 at 10:06 pm

    Democratization of AI technology is essential.

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Tech News

Upload a pic, this site sizes it for 7 social media sites at once

(SOCIAL MEDIA) Creating the correctly-sized images for each social media platform can take a lot of time and patience. A new app helps to make this process simple.

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A goal that most all of us have is to always be increasing efficiency and productivity. The more that we complete repeated tasks, the more we are able to cut out unnecessary steps and get to the end result faster.

I have found this to be true in terms of social media management. Each platform has their own rules, their own means of posting, and it takes time and attentiveness to get your message across each individual site.

One of the most time consuming aspects of this is the visual component. It’s not only time consuming, but also crucial to have as part of your post as that is what draws an audience’s attention.

The issue with this is that there are different settings for each platform, forcing us to have specially-sized photos for each social media site. This was a problem I ran into a few months back when I was attempting to create a logo for my company to be used for each platform. What looked good on Facebook, wouldn’t translate to LinkedIn, and so on.

Now, I’ve learned of a one-stop-shop to create sizes for each social media site. This was found in the form of Landscape.

Landscape describes itself as “streamlined image resizing for social media.” The app lets you prepare images that meet the aspects for each social media site.

The free app was created by Sprout Social and it’s easy to use. First, you select an image and upload it to Landscape. Then, you choose the social networks that you want the image to be sized for. Finally, you crop the images to their respective sizes and upload them to your pages.

“Landscape is a powerful image resizing tool designed to help social media marketers, content creators and business owners develop a standout presence in an increasingly visual social world,” says Sprout Social.

“Our tool offers social media professionals an efficient way to produce multiple image sizes optimized for social media profiles, messages and campaigns – ultimately giving them more time to focus on what matters most: fostering engagement and authentic conversations through social.”

It’s as simple as that and helps save you time and aggravation.

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Tech News

App turns your phone into an intercom, great for remote teams

(TECH NEWS) Turn your phone into an intercom with one quick switch without having to install anything on any wall. #NewSchool

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Growing up, I lived in a blended family home. It was essentially like The Brady Bunch just without Alice and the general merriment.

Us kids would often keep to ourselves in our bedrooms and would sometimes communicate with our parents via phone – even though we were under the same roof. While I’m acknowledging that it was incredibly lazy, it was convenient.

It helped to cut out the fruitless, across-the-house conversations that would often result in miscommunications. In those times, I wished there had been an intercom system in the house.

This is no longer a problem for people to have as an app has been created that sets up an instant voice network. It was designed for work use or communication with people outside of the home, but this piece of machinery would’ve been very helpful in the Leddin household.

The app is called Switchboard and it creates an intercom for your friends and colleagues. Like a phone, there is a friend/contact list available or you can dial using voice command.

The nice thing about this compared to a regular phone call is that there are availability settings. You can control interruptions by “switching off” to go on Do Not Disturb mode, and it will not list you as available for calls.

Switchboard uses Slack integration that allows users to leave voice messages and automatically have them sent to Slack with a transcript.

“Switchboard is your instant voice network. It gives you a hands-free intercom between close friends and colleagues to let you chat more spontaneously, as though you’re in the same room,” explains developers.

“You control your availability so that you’re easy to reach when you want and you can focus when you need.”

The idea is to make it easier to communicate more efficiently, rather than using text messaging; though most smartphones do have a voice messaging component. While they refer to the app as an “intercom” it definitely reminds me more of walkie talkies, (similar to Voxer which is a walkie talkie app for team communication).

Switchboard is an interesting concept, and is something that could benefit teams that work remotely (or are too lazy to yell down the hall to another office).

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Tech News

Uber has secretly set up tip limits for drivers #classy

(TECH NEWS) Uber has had a shaky year, but their latest move proves that perhaps a new leader doesn’t mean a new culture.

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After frequent requests from drivers, Uber finally added a tipping option to their ride-sharing app this June. But, after a few months to try it out, riders and drivers alike have been disappointed to discover that Uber puts an upper limit on how much a rider can tip.

Lyft has allowed riders to tip for almost five years, but Lyft too has a tipping maximum. In many cases, Lyft and Uber drivers aren’t aware that there’s a limit to tips until they have a generous customer who finds that they can’t tip as much as they’d like.

Initially, these apps were seen as a convenient, tip-free alternative to traditional cab services. However, because fares are calculated in mileage and not time, tips can be especially appreciated when rides take a long time but have low mileage, such as in dense traffic, or when the driver has to make multiple stops. And of course, tipping is always a great way to say thanks to a driver who goes the extra mile (no pun intended) to help out the rider or make the ride especially pleasant.

Unfortunately, some riders have found that they can’t tip as much as they’d like. Uber told CNET that they placed a maximum on tips to help avoid “fat fingers” typos, such as when a customer means to type $10, but accidentally types $100 instead – a problem that could seemingly be solved by adding a secondary confirmation before withdrawing the payment.

Uber limits tips to 200 percent of the cost of the ride, or $100. Lyft also limits to 200 percent of the fare, but also blocks tips above $50. Of course, riders can always tip in cash – but not having to carry cash was one of the perks of ride-sharing apps in the first place.

Generally, drivers for Lyft get more tips than Uber drivers. That’s because Lyft riders receive a prompt to tip upon reaching their destination, whereas Uber drivers have to reopen the app and rate the driver before tipping. Since few Uber riders take the time to rate their driver, even fewer ever make it to the tip screen.

Granted, an extra big tip is a rare and precious thing. But it shouldn’t be up to the company to cap tips if riders feel compelled. Says Denise, a Los Angeles Uber driver, “Generosity should be something that you have no limit on.”

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