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Disruption vs destruction and AI’s use of both

(TECH NEWS) Contrary to popular belief, Google Cloud’s chief scientist believes that the addition of AI and robots in the workplace won’t have the effect everyone believes.

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Is AI really the job destroyer it has been pegged to be? Perhaps, but maybe that doesn’t have to be a bad thing.

At Startup Grind Global Conference, Google Cloud’s chief AI scientist, Dr. Fei-Fei Li, discussed artificial intelligence as part of a keynote chat. Naturally the discussion of AI as a job destroyer came up, and she shared some of her thoughts based on her experience with the AI world.

In doing so, she makes a strong counterargument to the notion that artificial intelligence will permanently cripple the job market due to decreased demand for human labor.

She starts by pointing out that automation technology can create new jobs in certain cases. For example, she notes that after ATMs were implemented at banks, the number of teller jobs increased.

The reason for this, according to Dr. Li, is that “humans have a tendency to create more, different jobs, to make the service better, to make the product better, to reach deeper into the needs of consumers.”

To use bank tellers as an example she points out their focus on “higher-level” tasks; instead of processing checks, they can turn their attention to creative problem solving and challenges that require empathy and social awareness to overcome.

To follow up on that, Dr. Li uses this rational to challenge the notion that the job market is a zero-sum game. Instead, she says AI will grow the size of the proverbial pie, and that the challenge is to understand where it grows to point people in the direction of their slice.

Still, she does acknowledge that for this to happen, democratization of AI technology is essential. She opens her remarks by noting that her goal in working with Google Cloud was to contribute to that democracy of AI. The cloud, “is one of the biggest computer systems mankind has ever built,” to the point where more and more people can access it.

By creating this level of commonplace access, and by encouraging people to utilize these opportunities, the world can make a significant difference in how to assimilate AI without alienating people from the workforce.

Based on these remarks, Dr. Li touches on a common thread that will determine how AI will impact human society and jobs, and that thread is empathy. Through democratization, education and a focus on valuing the human elements of work, AI’s disruption doesn’t have to be destructive.

This story was first published in October of 2017.

Born in Boston and raised in California, Connor arrived in Texas for college and was (lovingly) ensnared by southern hospitality and copious helpings of queso. As an SEO professional, he lives and breathes online marketing and its impact on businesses. His loves include disc-related sports, a pint of a top-notch craft beer, historical non-fiction novels, and Austin's live music scene.

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  1. Spanish to English

    November 5, 2017 at 10:06 pm

    Democratization of AI technology is essential.

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Tech News

Facebook starts handing out merit badges like we’re Girl Scouts

(TECH NEWS) Facebook offers merit badges to users, and it’s pretty neat, but we’re also rolling our eyes.

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According to some Facebook Group administrators, Facebook has today rolled out merit badges. So far in the wild, we’ve spotted “Conversation Starter” which praises the admin (or user) for starting engaging posts that got the conversation going.

We have asked numerous users if they’ve seen these badges, and so far it appears that only one badge has been rolled out, potentially with more on the way. Upon logging into the group where you have earned a badge, you’ll see a notification at the top of the feed informing you of your new badge (get out your vest, it’s time to start collecting them all)!

The merit badge that you’ve earned shows up in your profile when other group members (where you’ve earned the merit badge) click on your face:

Currently, when an Admin posts in the group, it still only has their Admin badge next to their name, not the “Conversation Starter” or other badges lined up next to it, but if a regular group member has posted something engaging, the badge appears next to their name (it may be a one-badge-limit so far, maybe hold off on buying a Girl Scout vest for your badge collection):

Lastly, users apparently do have control over the display of whichever neato merit badges we eventually earn or collect:

There is no word on what the ultimate plan is or what merit badges will be awarded, and it appears to be limited to Facebook Groups at the present.

We’ve reached out to Facebook for comment and will update the story as we learn more. For now, if you want a badge, you can at least get a “Conversation Starter” badge in Facebook Groups, so go get ’em – we’ll soon know which other badges we can earn slash collect slash compete for slash game.

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Tech News

Slack video messaging tool for the ultra lazy (or productive) person

(TECHNOLOGY) Courtesy of a company called Standuply, Slack’s notable lack of video-messaging options is finally addressed.

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Slack — the popular chat and workflow app — is still going strong despite its numerous technical shortcomings, one of which is its notable lack of native video or audio chat. If you’re an avid Slack user, you might be interested in Standuply’s solution to this missing feature: video and audio messaging.

While it isn’t quite the Skype-esque experience for which one might hope when booting up Slack, Standuply’s video messages add-on gives you the ability to record and send a video or audio recording to any Slack channel. This makes things like multitasking a breeze; unless you’re a god among mortals, your talking speed is significantly faster than your typing, making video- or audio-messaging a viable productivity move.

The way you’ll record and send the video or audio message is a bit convoluted: using a web browser and a private Slack link, you can record up to five minutes of content, after which point the content is uploaded to YouTube as a private item. You can then use the item’s link to send the video or audio clip to your Skype channel.

While this is a fairly roundabout way of introducing video chat into Slack, the end result is still a visual conversation which is conducive to long-term use.

Sending video and audio messages may feel like an exercise in futility (why use a third-party tool when one could just type?) but the amount of time and energy you can save while simultaneously responding to feedback or beginning your next task adds up.

Similarly, having a video that your team can circle back to instead of requiring them to scroll through until they find your text post on a given topic is better for long-term productivity.

And, if all else falls short, it’s nice to see your remote team’s faces and hear their voices every once in a while—if for no other reason than to reassure yourself that they aren’t figments of your overly caffeinated imagination.

At the time of this writing, the video chat portion of the Slack bot is free; however, subsequent pricing tiers include advanced aspects such as integration with existing services, analytics, and unlimited respondents.

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Tech News

This phishing simulator tests your company’s (lack of) readiness

(TECHNOLOGY) Phishero is a tool which tests your organization’s resistance to phishing attacks. Pro tip: Most companies aren’t ready.

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In the wake of any round of cyberattacks, many organizations question whether they’re prepared to defend themselves against things like hacking or other forms of information theft. In reality, the bulk of workplace data thievery comes from a classic trick: phishing.

Phishing is a catch-all phrase for a specific type of information theft which involves emailing. Typically, a phishing email will include a request for sensitive data, such as a password, a copy of a W-4, or an account’s details (e.g., security questions); the email itself will often appear to come from someone within the organization.

Similar approaches include emailing a link which acts as a login page for a familiar site (e.g., Facebook) but actually stores your account information when you sign in.

Luckily, there’s a way for you to test your business’ phishing readiness.

Phishero, a tool designed to test employee resistance to phishing attacks, is a simple solution for any business looking to find any weak links in their cybersecurity.

The tool itself is designed to do four main things: identify potential targets, find a way to design a convincing phishing scheme, implement the phishing attack, and analyze the results.

Once Phishero has a list of your employees, it is able to create an email based on the same web design used for your company’s internal communications. This email is then sent to your selected recipient pool, from which point you’ll be able to monitor who opens the email.

Once you’ve concluded the test, you can use Phishero’s built-in analytics to give you an at-a-glance overview of your organization’s security.

The test results also include specific information such as which employees gave information, what information was given, and pain points in your current cybersecurity setup.

Phishing attacks are incredibly common, and employees – especially those who may not be as generationally skeptical of emails – are the only things standing between your company and catastrophic losses if they occur in your business. While training your employees on proper email protocol out of the gate is a must, Phishero provides an easy way to see how effective your policies actually are.

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