The decline of print media
We’ve been predicting the death of print media for years, as Newsweek becomes the latest print casualty, but like most entrenched industries, it will always take way longer than anyone would expect. Despite Priceline and Kayak, there are still travel agents, albeit less of them. And print will go on in some form because in some cases, it’s still a useful way to distribute information.
We’ve seen the demise of the medium predicted as publishers cannibalized their own revenues by giving away all their content online for free with the hopes of selling banner ads. We saw a race to the bottom with banner inventory prices that was further ballooned by the rise of bloggers who, without the same barriers to entry as printing, were able to go toe to toe with some of the largest publications in the world. But forget large bloggers – there are just… so many bloggers that even if on average a blog gets 50 hits a month, times a million blogs, that’s still 50 million eyeballs the big players are missing.
When people argue against the end of print, you have to wonder if they somehow had access to hundreds of millions of dollars in investment capital, what they’d think if newspapers never existed and someone came to them with the following idea to invest in:
“Newspaper Business Plan”
“Reading the news online is great, but sometimes we miss a more artistic and tactile approach. Our plan is to take yesterday’s news, quickly create a beautiful “layout” with computer software and designers working day and night, then print millions of copies overnight in a huge printing plant using millions of dollars in equipment. We’ll then send these “newspapers” to distribution points all around the city. From there, we will utilize an army thirteen-year-old boys on bicycles who will distribute the newspapers door to door in their neighborhood after school in exchange for gratuities from our customers so they can go buy Topps baseball cards, Silly String, and Now-N-Laters. And we’ll support the whole thing with advertising. We think printing last week’s help wanted ads and apartment listings will be a surefire revenue driver!”
Why print media is destined to die
Bananapants, right? But that’s what exists. And that’s why its death is inevitable, because it’s essentially a zombie industry whose legacy allows it to borrow against its future, a future that’s dwindling faster than Tim Tebow’s playoff hopes.
Why has the death of print taken so long? While technology allowed for the dissemination of the same information print offered, only faster and for free, the same technology had not caught up to the same aesthetic and user experience that readers are used to in print. We still want a beautiful layout, or even a layout that looks like David Carson went on a meth binge. But being limited to a handful of fonts and fairly straightforward layouts most definitely curtailed online media’s ability to compete. Even though it’s faster and more timely to get information online, we still love to turn pages.
The tablets changed all that. Slowly, we’re seeing digital versions of publications that let us flip through the pages like a magazine or newspaper that have not only the same beautiful design as a printed piece, but even embed video and animations in a way that doesn’t seem weird. We now live in the future. It’s only a matter of time before everyone catches up.
The fudging of distribution numbers
Print is further hampered by the fact that, as opposed to highly trackable and audible online media, for its entire existence, print’s numbers were, well, bullshit.
The standard readership numbers went something like “Well, so we printed 100,000 copies and sent them to 100,000 homes. We figure each home has 8 people living in them, plus, you know 5% of homes were burglarized by second time offenders who had literacy training in prison, and our cousin had a plumbing problem so you know that whole work crew was in his house last week, therefore, if everyone who came within 50 feet of the publication dropped everything and read it cover-to-cover, then clearly at least 4 million people read it (if not like 8 or even 30 million on a good day!) and we have a feeling because of all the pretty colors and its proximity to the last 1000 words of our hard-hitting expose on the 100% rise in toothpick-related fatalities from 1 to 2 in the past year, they especially paid attention to your 1/4 page ad on page 168. Did we mention sometimes after people throw the publication out, the garbage collectors read it on their break?”
Print is on the way out. But you can still take advantage of it as a marketer.
Print on the long tail
Forget buying a full page ad in the New York Times. Media rates at that level are determined more by supply and demand than what their real ROI is going to be to an advertiser. What I’m talking about is local newspapers, college newspapers, anything with a circulation below 10,000 or so. Trying to build a new brand with a broad target market on a budget? As opposed to a major publication, who may not return your phone call even if you do have a check for $50,000, that same money could be spent to advertise in 50-100 small publications and actually reach more people.
Of course, in the digital age, how do we translate our print to online effectively? Creating brand awareness is great. But if you’re used to the instant gratification of seeing your analytics pop up in real time, the glacial speed in which print moves can be quite frustrating.
Bridges to digital
• Contests: Using print as a way to supplement a contest being held via social media is a great way to get more people involved. The key here is the “carrot.” It makes no sense to spend $50,000 to give away a $50 gift card or 10% off the purchase of your mediocre product. Be imaginative with the prizing. Find something bespoke on Etsy made by someone who has a great following and leverage their social audience as well. Buy something bizarre on eBay. Make something compelling enough that I’m going to grab my phone and find your contest right now, while I’m looking at the ad. And sure, use a QR code if you must for tracking, but remember that for most of us, QR codes are ugly and make us throw up in our mouth a little.
• Experiential and Events: Hold some sort of special event in a local market that requires an online RSVP. Or use it to announce that your experiential tour van is going to give away free samples at a set time and place and anyone who pre-registers online gets a special incentive. Remember, when we use the long tail print above, you’re in local and college newspapers – people tend to actually pay more attention if you’re taking about something going on in their community. For example…
• Making a difference in the local community is a great way to translate print to digital. You can pay Facebook $1 per like by buying ads, or you could donate a dollar to the local homeless shelter or community garden, or even let people vote on what difference they want made in their community. Even if it’s used to grow Austin weird.
Enjoy it while you can
Once your have your print pointing to digital, you can consider a feedback loop. Follow up the print with ads featuring photos of the event you held, pointing to a microsite where the people who attended can download them. Update it with news on the progress of the community activation, so people can see that you did use the funds to have 3D Chalk Dude draw the rival school’s mascot being sucked into the fiery pits of hell.
As print becomes less popular, ad rates will continue to fall. It won’t last forever, but smartly integrating print into your digital is something you can enjoy while you can.
TINA.org is helping the FTC crack down on Kardashian-esque influencers
(MARKETING NEWS) The Kardashians are just five of the seemingly endless amounts of influencers companies are using for marketing but TINA.org is over their tactics.
A brand could find no better influencers than the Kardashians – the family who proved that you can get famous just for, well, being famous. Each Kardashian sister has an astronomical number of followers, making them obvious trendsetters.
That’s why brands pay the Kardashian sisters – Kourtney, Kim, Khloé, Kendall, and Kylie — tens of thousands of dollars a pop to post pictures of themselves on social media using their products.
Perhaps you find it hard to believe that the Kardashians stop by Popeye’s Chicken to grab a to-go meal before boarding their private jet. Regardless, the Kardashians, and the brands who pay them to pump their products, would prefer that you believe that these endorsements reflect the Kardashian’s actual preferences, rather than the paychecks they receive for posting them.
The Kardashians have been attempting to make their endorsements seem more “authentic” by totally disregarding Federal Trade Commission (FTC) rules that require influencers to disclose when their posts are paid endorsements.
In August of 2016, Truth in Advertising (TINA.org) filed a complaint about the Kardashians to the FTC, saying that the (in)famous sisters had “failed to clearly and conspicuously disclose material connections to brands or the fact that the posts were paid ads, as required by federal law.”
After receiving a finger-wagging from the FTC, the Kardashian sisters corrected less than half of the posts, generally by adding #ad to the post. The remaining posts, according to a recent TINA.org follow-up investigation, either have not been edited at all, or contain “insufficient disclosures.”
For example, some posts now read #sp to indicated “sponsored” – as if anyone knows that reference. In another tactic that also got Warner Brothers and YouTube influencer PewDiePie in trouble with the FTC, the Kardashians are posting their disclosure information at the bottom of a long post so that users will only see it if they click “see more.”
The Kardashians have also been posting disclosures, but only days after the original post. Considering that the vast majority of viewers comment on or like posts within the first ten hours after it’s published, most of them will never see the disclosure when it’s tacked on days later.
Some of the “repeat offender” brands, who came up both in last year’s complaint and in the recent review, include Puma, Manuka Doctor, Jet Lux, Fit Tea, and Sugar Bear Hair. This time around, the Kardashians have also failed to disclose sponsorship on posts promoting Adidas, Lyft, Diff Eyewear, and Alexander Wang.
TINA.org found over 200 posts on Instagram, Facebook, and Snapchat where products are promoted without the Kardashians letting on that their raking in big bucks in exchange. The organization has notified the Kardashians, the brands they represent, and the FTC.
The FTC has recently been cracking down on deceptive influencer marketing, targeting not only the brands, but the influencers themselves.
In April, the FTC sent letters to 46 social media stars reminding them of their legal obligations to disclose, and followed up with 21 letters in September warning the influencers that they had until the end of the month to disclose sponsorships, or face legal consequences.
“The Kardashian/Jenner sisters are masterful marketers who are making millions of dollars from companies willing to turn a blind eye to the women’s misleading and deceptive social media marketing practices,” says TINA.org’s Executive Director Bonnie Patten. “It’s time the Kardashians were held accountable for their misdeeds.”
Dove dropped the olive branch with new ad campaign
(MARKETING NEWS) With any ad campaign there will be misses but take a note from Dove’s playbook and learn how to not repeat mistakes.
Dove’s latest Facebook ad really hit the mark for whitewashing in advertising. The ad, since removed, essentially implied their soap could turn a black woman into a clean white woman.
In a three-second video on the company’s Facebook page, three women transformed into the next when they removed their shirts. The first transition caused an uproar: a woman of color lifting a brown top over her head to reveal a different woman, who is very, very white.
Although the white woman then lifts her shirt to reveal another woman with darker hair and a darker skin tone, the initial transformation is problematic in its implications of whiteness as cleanliness.
Dove has since removed the ad and issued an apology, stating in a tweet “In an image we posted this week, we missed the mark in thoughtfully representing women of color and we deeply regret the offense that it has caused. The feedback that has been shared is important to us and we’ll use it to guide us in the future.”
Wait, haven’t we been here before? At this point you’d think skin care companies would have realized a little more delicacy is required when rolling out ad campaigns. Remember Nivea’s disastrous, short-lived “White is Purity” mishap? How about Dove’s other blunder in their 2011 VisibleCare ad?
These featured another series of three women standing in front of close-ups of skin, with the darker skinned woman in front of the “before” label, and the woman with the lightest skin by the “after” picture. Although Dove didn’t intend to imply white skin is cleaner, oops, that’s what happened anyways.
While Dove has gotten many things right in terms of inclusivity and featuring models of different racial and ethnic backgrounds, there have also been several instances of intentional racist missteps. Let’s use this as a teachable moment for handling marketing mishaps.
Whenever an ad campaign offends people, the company’s response can make or break the business. If you find yourself in the midst of a marketing crisis, you can take some mindful steps to manage the situation and begin repairing your public image.
First, acknowledge the problem and issue a genuine apology that gets to the core of what your audience is saying. Dove recognized they upset people, and instead of taking a defensive “sorry you felt offended” stance, took responsibility for their actions. Once an apology is issued, explain the original intent to provide context for the situation.
Dove meant to create an inclusive campaign featuring a diverse cast of women. Lola Ogunyemi, the first model featured in the now controversial shirt ad, has even defended the ad. She stated, “I can see how the snapshots that are circulating the web have been misinterpreted, considering the fact that Dove has faced a backlash in the past for the exact same issue. There is a lack of trust here, and I feel the public was justified in their initial outrage.”
Aori helps you pack a punch with AdWords
(BUSINESS MARKETING) Aori is the newest tool designed to help anyone using AdWords to kick more butt.
Search ad campaign managers constantly wrestle with the best way to organize their keywords into campaigns. Most of these decisions strive to balance the time needed to manage the campaign with efficiency of campaign expenditures.
Take the SKAGs strategy, for example. The SKAGs (Single Keyword Ad Group) system is setup to trigger a unique ad for every single keyword by placing each keyword in its own group.
There’s lots of literature touting the benefits of the SKAG system. Generally, the hyper-specific match between ads and keywords improves click-through rates.
This leads to higher quality scores, which leads to lower costs for click, which leads to lower costs per conversion. The tradeoff with this system is the setup. You could be looking at hundreds of keyword groups to set up and maintain, and that’s a lot of work for a small business or startup.
This is where Aori comes in.
Their system helps to automate the process of setting up a SKAG system for your AdWords campaigns.
According to the website, the tool’s primary function is to automate keyword generation. Users enter a set of “root keywords” and common keyword extensions, and Aori will automatically generate all possible combinations of those keywords for your campaigns.
Additionally, through Aori, users can create ad templates using a “dynamic keyword insertion tool,” to enable you to utilize the strongest ad copy across multiple phrases.
In what is the least clear value point of the whole pitch, Aori also uses what they call a “unique bid-optimization algorithm.”
There is almost no detail to be found on how the algorithm works. If the tool handles all bid management for you, this could be a handy tool for PPC novices who are less familiar with the process and lack the time to learn it.
Aori appears to run cheaper than the others we know of, but that may be due to the level of automation available. For example, Aori requires the user to feed it keyword inputs, both root and extension words.
It’s also important to understand where a SKAG system can and can’t work. It is likely a better system for smaller campaigns where ad testing wouldn’t yield statistically meaningful results.
Because every keyword group targets one phrase, you can’t readily say that improvements in ad copy will translate to other campaigns.
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