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Wanna Succeed? You Need A Moon-Walk Mind-Set AND A Fed/Ex Skill-Set

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Wild Long Term Success Requires Skill-Set and Mind-Set.

MIND SET (What & Why – Action Orientation)

Their grand plans glitter. They’re raucous. They imagine possibilities and promise where others predict pitfall.  They see what’s “now”, imagine what’s “next” and chase-it.

Gliding across planet possibility, Mind-Set Wonders dominate entertainment, leadership and sales.

In our real estate world, agents, muscle bound with Mind-Set, become top performers, famous, ego maniacs and burnt out.

The pursuit of “what’s possible”, creates chaos, disruption and opportunity.  Imagineering, experimentation and innovation is valuable in any business (Somebody has to  fan the flames of creativity, rattle the cage of convention and make it rain money).  But, promise, possibility and opportunities wilt and eventually wink away without reliable execution (Skill Set – Detail Orientation).

We have friends and colleges who Moon-Walk from shiny object to new project, to new client, to closing, to new client, to closing.   But alas, their success is churn-ish, choppy and chaotic – which tends to lead to burnout.

Why?  What’s missing?

The answer = greater measures of Skill-Set ( How & When – Detail Orientation); the ability to execute consistently.

SKILL SET (How & When – Detail Orientation)

Their contracts, when they have one,  are skin-tight.  They’re tame and respectful.  Data entry is error free, paperwork pristine.  Fine-detail is their best friend. Order, protocol, logistics and time lines are gripped with strict respect.

Feet firmly planted, Skill Set Wonders gravitate to accounting, engineering, logistics, management and administration.

In our real estate world, agents over weighted with Skill Set, become transaction managers, Team cast members, RELO specialists or former agents.

Why?

Rigid focus on the Right-Way creates a blind spot for innovation, re-creation and risk.  Detailed knowledge of how and when to do things plays a valuable support role in real estate and business (Somebody has to tame the flames of creativity, manage the chaos and monetize  the magic of the Mind Set jet-set.).   But, without a healthy dose of Mind-Set (Action Orientation), at best,  one can only expect mediocre success, at worst, out right failure.

We have friends and colleagues who are supremely detailed, accurate and consistent, but alas, they are list-less and sale-less.  Why?  What’s missing?

The answer = greater measures of Mind-Set (What & Why – Action Orientation).

What Does It Take To Kick Ass and Take Names In The Real Estate Business?

Success beings with a blend of both.  If success was a cocktail, I’d order mine with a double shot of Mind Set.

Here’s why…

Mind Set (Action Orientation) + Skill Set (Detail Orientation) = Success Chain Reaction

Hard truth follows…

The Skill Set (Detail Orientation) tribe have 3 options:

  1. Grow a Mind Set (Action Orientation) and thrive.
  2. Slot themselves as support and thrive
  3. Leave sales.

The Mind-Set (Action Orientation) tribe  have 3 options:

  1. Grow a Skill Set (Detail Orientation) and thrive.
  2. Hire or partner with Skill Set (Detail Orientation) and thrive.
  3. Live with choppy success and the looming specter of eventual burnout.

What Do You Think?

I could be completely wrong (cough, doubtful).  I’d love to hear what you think.  Which of these is your strength?  What will you do next?

~~~~~~~~~~~~~~~~~~~~

Cheers and Thanks For Reading.

Ken Brand - Prudential Gary Greene, Realtors. I’ve proudly worn a Realtor tattoo for over 10,957+ days, practicing our craft in San Diego, Austin, Aspen and now, The Woodlands, TX. As a life long learner, I’ve studied, read, written, taught, observed and participated in spectacular face plant failures and giddy inducing triumphs. I invite you to read my blog posts here at Agent Genius and BrandCandid.com. On the lighter side, you can follow my folly on Twitter and Facebook. Of course, you’re always to welcome to take the shortcut and call: 832-797-1779.

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19 Comments

19 Comments

  1. Matt Thomson

    September 28, 2009 at 11:08 am

    I think you’re dead on. I tend to be skill-set oriented, and while my broker loves my contracts, it does create issues. Fortunately, I landed in blogging and social media, an area for me that stretches my mind-set but in a way I can handle and enjoy.
    I keep the skills, but get to try new things and learn new things in an evolving arena. It’s been great for my business.
    What’s next? Diving into the world of video!

  2. Andy Hemmings

    September 28, 2009 at 4:53 pm

    You’re right, it’s definitely a balance and most have a tendency towards one or the other. I am definitely more “Mind-Set” oriented. Wayyyy too many ideas tumbling around in my head. Hey, it’s fun to dream. Unfortunately it leads to “paralysis of analysis” and I can end up doing nothing. But when I look back on what has made the difference in my sales career, it’s taking just a few simple but good ideas and systemizing them, forcing them into my skill set.

  3. Atlanta Real Estate

    September 28, 2009 at 10:03 pm

    Ken – that’s one crazy post my man!

    Andy – it’s “paralysis BY analysis.”

    RM

  4. Debbe Perry

    September 28, 2009 at 10:03 pm

    Ahhhh, balance… . Isn’t learning it the basis of what life’s about?? It’s also one of the great things of aging (though I’m not, of course…). LOVED reading this!!

  5. Joe Loomer

    September 29, 2009 at 7:09 am

    I find it amusing that one accepted definition of insanity is doing the same thing over and over again and expecting a different result – yet in our industry a big part of the “skill set” is doing what works – OVER AND OVER again, and NOT doing what doesn’t work.

    Great post Ken – I can put pretty much all 140 of the agents in our firm into the different skill set/mind set categories you listed…

    Navy Chief, Navy Pride

  6. Carrie

    September 29, 2009 at 9:47 am

    Great post! I’m definitely a “Mindset”. I agree that you have to do something about it, but it’s so hard! Would love to hear more ideas on how people have overcome their weaknesses in this area.

  7. Susie Blackmon

    September 29, 2009 at 2:41 pm

    I’m of the mindset to find a good partner who wears Cowboy boots and loves dealing with clients but hates sitting at a computer.

  8. Ken Brand

    September 29, 2009 at 5:45 pm

    Matt – Sounds like you’re on the right track, balance with skew towards mind-set is what I’ve seen work the best and the brightest;-)

    Andy – Amen. You don’t really want to tame the stallion like ideas, just sorta point them. Hope all is going well for you. Cheers.

    Debbie – Thanks for the compliment.

    Joe – You’re right about that Joe – Don’t confuse me with facts and imagination, this is how we’ve always done it and done it and done it…. Rock on NC.

    Carrie – What I’ve observed over the years is that’s it harder to grow a Mind Set than it is to deploy or employ a skill set – keep pursing, inch by inch, etc. I think you’ll find some useful mind and skill-set ideas throughout the AG posts. Good Luck.

    Susie – You’re on the right track, once you find this Cowboy, it’d probably be lights out, so to speak;-)

  9. Troy Roark (ILRealEstate @Twitter)

    September 30, 2009 at 10:44 am

    I’ve seen this idea wirtten differently (sort of). I believe it was “Some of us are starters, and some of us are finishers.” I used to be a starter… and only a starter. I’d get things started and never finish (ie. not following-up with leads after working my tail off to get them in the first place.)

    Once I recognized my skill set (or lack of), I put a great deal of emphasis of working on systems to help get me to the finish line. According to the responses, it sounds like most of us Think Big like we breathe, it’s the skill set that holds us back. For me, it was all about 1) recognizing my limitations, and 2) creating systems keep me focused on the skill sets where I was lacking.

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Business Marketing

10 must-listen-to podcasts for business owners

(MARKETING) If you’re a business owner and want to learn something…anything…give one (or all) these podcasts a listen.

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As podcasts grow more and more popular, it has become increasingly difficult to sort through the sea of excellent options out there.

From interviews with business leaders to industry-specific advice from experts, podcasts are an incredible free and convenient way to get a small dose of inspiration and knowledge.

This short list offers just a taste of the myriad of business podcasts available. Whether you’re an aspiring entrepreneur looking for some tips on breaking into a new industry or a seasoned vet hoping to get some new inspiration, we hope you’ll find something here worth listening to.

How I Built This, hosted by Guy Raz.

Podcast fans will recognize Guy Raz’s name (and voice) from TED Radio Hour. While that show can be a great source of inspiration for businesses, one of the most consistently inspiring shows is his new project that shares stories and insight from some of the biggest business leaders in the world. In just four months, Guy has talked to everyone from Richard Branson and Mark Cuban to L.A. Reid and Suroosh Alvi. While there are plenty of excellent interview-driven shows with entrepreneurs, if you want to hear about the world’s best known companies, this is your best bet.

The Art of Charm, hosted by Jordan and AJ Harbinger.

The Art of Charm is a business podcast by definition, but the advice it provides will definitely help you in other parts of your day-to-day life as well. With over three million listens a month, the incredibly popular show provides advice, strategies and insight into how to network effectively and advance your career and personal life.

StartUp, hosted by Alex Blumberg and Lisa Chow.

If you’re an entrepreneur, there is no excuse not to be listening to StartUp, the award-winning business podcast from Gimlet Media. The show’s talented hosts come from incredible radio shows like Planet Money and This American Life and bring a top-notch level of storytelling to the show, which provides behind the scenes looks at what it is actually like to start a company. Now on the fourth season, StartUp is one of those business podcasts that even people not interested in business will get a kick out of.

The Whole Whale Podcast, hosted by George Weiner.

One of the best things about podcasts is the wide variety of niche shows available that go in-depth into fascinating topics. One of those shows is the Whole Whale Podcast, which shares stories about data and technology in the non-profit sector. You’ll get detailed analysis, expert knowledge and can hear from a long list of social impact leaders from Greenpeace, Change.org, Kiva, Teach For America, and more.

Social Pros Podcast, hosted by Jay Baer and Adam Brown.

Navigating the surplus of social media guides online can be a nightmare, so look no further than Social Pros. Recent episodes talk about reaching college students on social media, the rise of messaging apps, and making better video content for Facebook. Plus, there are great case-studies with companies doing social right, like Kellogg’s, Coca Cola and Lenscrafters.

Entrepreneur on Fire, hosted by John Lee Dumas.

One of the original entrepreneurship shows, Entrepreneur on Fire has logged over 1,500 episodes with successful business leaders sharing tips, lessons and advice learned from their worst entrepreneurial moments. Sometimes humorous, sometimes heartbreaking, always inspiring, this show is sure to have at least one interview with someone you can learn from.

The $100 MBA, hosted by Omar Zenhom.

Think of The $100 MBA as a full-fledged business program in snack-sized portions. The daily ten minute business lessons are based on real-world applications and cover everything from marketing to technology and more. Cue this show up on your commute to or from work and watch your knowledge grow.

This Week in Startups, hosted by Jason Calacanis.

This is your audio version of TechCrunch, Gizmodo, or dare we say The American Genius. Each week, a guest entrepreneur joins the show to talk about what is happening in tech right now. You’ll get news about companies with buzz, updates on big tech news and even some insider gossip.

The Side Hustle Show, hosted by Nick Loper.

This is the show if you want answers for the big question so many entrepreneurs face. How do I turn my part-time hustle into a real job? Featuring topics such as passive income ideas, niche sites, and self-publishing, host Nick Loper is upfront and honest about the tough world of side hustles. The show features actionable tips and an engaging energy, and may just be that final push you need to grow your gig.

Back To Work, hosted by Merlin Mann and Dan Benjamin.
Focused on the basics that you don’t think about, Back To Work looks deep into our working lives by analyzing things like workflow, email habits and personal motivation. Somewhere between self-help, and business advice, Back To Work takes on a new topic relating to productivity each week.

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Business Marketing

Why your coworkers are not your ‘family’ [unpopular opinion]

(MARKETING) “I just want you to think of us as family,” they say. If this were true, I could fire my uncle for always bringing up “that” topic on Thanksgiving…

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family coworkers

The well-known season 10 opener of “Undercover Boss” featured Walk-On’s Bistreaux & Bar. Brandon Landry, owner, went to the Lafayette location where he worked undercover with Jessica Comeaux, an assistant manager. Comeaux came across as a dedicated employee of the company, and she was given a well-deserved reward for her work. But I rolled my eyes as the show described the team as a “family.” I take offense at combining business and family, unless you’re really family. Why shouldn’t this work dynamic be used?

Employers don’t have loyalty to employees.

One of the biggest reasons work isn’t family is that loyalty doesn’t go both ways. Employers who act as though employees are family wouldn’t hesitate to fire someone if it came down to it. In most families, you support each other during tough times, but that wouldn’t be the case in a business. If you’ve ever thought that you can’t ask for a raise or vacation, you’ve probably bought into the theory that “work is a family.” No, work is a contract.

Would the roles be okay if the genders were reversed?

At Walks-Ons, Comeaux is referred to as “Mama Jess,” by “some of the girls.” I have to wonder how that would come across if Comeaux were a man being called “Daddy Jess” by younger team members? See any problem with that? What happens when the boss is a 30-year-old and the employee is senior? Using family terminology to describe work relationships is just wrong.

Families’ roles are complex.

You’ll spend over 2,000 hours with your co-workers every year. It’s human nature to want to belong. But when you think of your job like a family, you may bring dysfunction into the workplace.

What if you never had a mom, or if your dad was abusive? Professional relationships don’t need the added complexity of “family” norms. Seeing your boss as “mom” or “dad” completely skews the roles of boss/employee. When your mom asks you to do more, it’s hard to say no. If your “work mom or dad” wants you to stay late, it’s going to be hard to set boundaries when you buy into the bogus theory that work is family. Stop thinking of work this way.

Check your business culture to make sure that your team has healthy boundaries and teamwork. Having a great work culture doesn’t have to mean you think of your team as family. It means that you appreciate your team, let them have good work-life balance and understand professionalism.

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Business Marketing

Market your side hustle with these 6 tips

(BUSINESS MARKETING) It can be hard to stand out from the crowd when you’re starting a new side hustle. Here are some easy ways to make your marketing efforts more effective.

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side hustle paperwork and technology

Side hustles have become the name of the game, and especially during these turbulent times, we have to get extra creative when it comes to making money. With so many of us making moves and so much noise, it can be hard to get the word out and stand out when sharing your side hustle.

Reuben Jackson of Big Think shared five ways that you can market your side hustle (we added a sixth tip for good measure), and comment with your thoughts and ideas on the subject:

  1. Referrals: Don’t Be Afraid to Ask!
    If you’re going to make a splash, you have to be willing to ask for favors. Reach out to your network and ask them to help spread the word on your new venture. This can be as simple as asking your friends to share a Facebook post with information that refers them to your page or website. Word of mouth is still important and incredibly effective.
  2. Start Where You Are
    Immediately running an expensive ad right out of the gate may not be the most effective use of your (likely) limited funds. Use the resources you do have to your advantage – especially if you’re just testing things out to see how the side hustle goes in the real world. You can do this by creating a simple, informational landing page for a small fee. Or, if you’re not looking to put any money into it right away, create an enticing email signature that explains what you do in a concise and eye-catching way. Check out these tools to create a kickin’ email signature.
  3. Gather Positive Reviews
    If you’ve performed a service or sold a product, ask your customers to write a review on the experience. Never underestimate how many potential customers read reviews before choosing where to spend their money, so this is an incredibly important asset. Once a service is completed or a product is sold, send a thank you note to your customer and kindly ask them to write a review. Be sure to provide them with links to easily drop a line on Yelp or your company’s Facebook page.
  4. Be Strategic With Social
    It’s common to think that you have to have a presence on all channels right away. Start smaller. Think about your demographic and do some research on which platforms reach that demographic most effectively. From there, put your time and energy into building a presence on one or two channels. Post consistently and engage with followers. After you’ve developed a solid following, you can then expand to other platforms.
  5. Give Paid Marketing A Shot
    Once you’ve made a dollar or two, try experimenting with some Facebook or Twitter ads. They’re relatively cheap to run and can attract people you may not have otherwise had a chance to reach out to. Again, the key is to start small and don’t get discouraged if these don’t have people knocking your door down; it may take trial and error to create the perfect ad for your hustle.
  6. Go Local
    Local newspapers and magazines are always looking for news on what local residents are doing. Send an email to your town/city’s journal or local Patch affiliate. Let them know what you’re up to, offer yourself for an interview, and give enticing information. The key is doing this in a way that your hustle is seen as beneficial to the public, and is not just an ad.

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