Connect with us

Hi, what are you looking for?

The American GeniusThe American Genius

Opinion Editorials

Calendly etiquette: How automated scheduling lacks interpersonal skills

(EDITORIAL) With everyone meeting virtually, we need to question the perception of automated scheduling links like from Calendly, despite your intention.

calendly

Last month, Sam Lessin, former Facebook VP, called Calendly “The Most Raw/Naked Display of Social Capital Dynamics in Business,” making many people question whether sending someone a Calendly link is rude or not. Lessin asserts that when you send a Calendly link, you’re sending a social message that you’re more important than the other person. I’d like to assert that automated scheduling isn’t the devil that Lessin makes it out to be, but you can’t just send out calendar links without thinking about how it will be received. You can’t account for how the recipient will feel, but you can reduce the seemingly implied politeness with a little bit of rephrasing.

Is sending a calendar link aggressive?

The technology behind sharing your calendar availability is designed to make scheduling an appointment between two people easier. It becomes problematic when you make someone – presumably someone with importance – do the work of booking time with you when you are the one who wants time with them. It can feel rude or even impersonal at that point. Lessin even tweeted “…in practice, I will never click on your Calendly ever (unless you are the president of the US).” This may make some people think twice about sharing their availability. Sharing your availability isn’t inherently aggressive. It does depend on the context.

Calendar etiquette

Advertisement. Scroll to continue reading.

There’s been a shift in corporate culture over the past few years. Scheduling meetings via a calendar link is one of those things that is evolving. Personally, I prefer the ease of scheduling a meeting without all the back and forth, but I have to be motivated to make the appointment. If I were scheduling a meeting with a vendor who wanted to pitch their product, I’d be much less inclined to use the calendar link. Calendly gives a nice option, that is “opening the door” for the other person. “Feel free to share some times you’re available, or you can also pick from my Calendly if it’s easier.”

Bottom line – if you’re asking for someone’s time, try to work around their schedule. Don’t assume that the other person wants to use automated scheduling without asking first.

Dawn Brotherton is a Sr. Staff Writer at The American Genius with an MFA in Creative Writing from the University of Central Oklahoma. She is an experienced business writer with over 10 years of experience in SEO and content creation. Since 2017, she has earned $60K+ in grant writing for a local community center, which assists disadvantaged adults in the area.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Advertisement

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Advertisement

KEEP READING!

Tech News

This tool, integrated with Slack, allows users to track all the necessities within the platform, making for a smooth work day!

Business News

Do you panic any time someone asks to reschedule? You’ve got your days meticulously planned out and there’s no time in the next month...

Tech News

Since the pandemic and the rise of working from home, Calendly and Zoom reign supreme, but this free software is now the one to...

Tech News

(TECHNOLOGY) Calendly added a new automated scheduling feature, Routing Forms, with a twist. If typical scheduling hasn't been your thing, try this.

The American Genius is a strong news voice in the entrepreneur and tech world, offering meaningful, concise insight into emerging technologies, the digital economy, best practices, and a shifting business culture. We refuse to publish fluff, and our readers rely on us for inspiring action. Copyright © 2005-2022, The American Genius, LLC.