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All talk, no action: Black employees respond to the racial inequity in Chan-Zuckerberg Initiative

[OPINION EDITORIALS] Black employees at the Chan-Zuckerberg Initiative call out co-CEOs Priscilla Chan and Mark Zuckerberg for perpetuating an “All Lives Matter” approach to racial justice, internally, and externally.

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Black man in a suit seated with brick wall behind him.

Mark Zuckerberg and Priscilla Chan’s $80 billion eponymous Chan-Zuckerberg Initiative (CZI) is working hard to disrupt traditional philanthropy to advance social change and racial justice, but Black employees at CZI call BS.

In what was surely a PR move for Zuckerberg to appeal to the left, the 36-year-old CEO posted about the death of George Floyd. It was obviously a ploy to shine some attention on CZI’s racial justice investments, but whatever good intentions the post had fell flat.

“To help in this fight, I know Facebook needs to do more to support equality and safety for the Black community through our platforms. As hard as it was to watch, I’m grateful that Darnella Frazier posted on Facebook her video of George Floyd’s murder because we all needed to see that. We need to know George Floyd’s name. But it’s clear Facebook also has more work to do to keep people safe and ensure our systems don’t amplify bias.”

Did we need to see that, Mark? Did we need to see another Black person killed by the police? It’s no wonder that Black CZI employees are frustrated by the organization’s seemingly lackadaisical and ineffectual approach to racial equity. 

In response to Zuckerberg’s tone-deaf statement and the protests that followed Floyd’s death, CZI’s Black employees resource group, Building Leadership & Knowledge (BLK), wrote a letter to Chan to call out the organization’s resistance to internal and external work grounded in racial equity.  

“You, Mark, and the senior leadership team have asked us to trust your commitment to making CZI a more diverse, inclusive, and equitable organization,” the letter said. “You’ve asked for grace as you each engage in your personal racial equity journeys. You have made these requests of us for years, yet you have not made much progress.”

COO Josué Estrada spoke to the Washington Post about the matter. “We also have work to do internally. As a growing start-up philanthropy, we need to build systems that ensure we are supporting diversity, equity, and inclusion within our own organization,” he said. Using the DEI buzzword is cute, and technically a mirror to the letter’s assertions, but as a whole is insufficient, primarily because CZI’s leadership doesn’t seem to understand what those words mean.

CZI and Facebook are not the only places where external communications around intentions to address racial inequity are not reflective of internal company culture. This type of behavior is pervasive in the tech sector overall, where Black employees are asked to carry the weight of racial justice work on behalf of their organizations.

The effect is not only emotional and professional stress for an already marginalized group, but also a denial of its importance. At a CZI town hall meeting in June, Chan implored staff that, “it is all of our responsibility to look at our work and think about making sure we’re serving everyone,” which, if you ask me, feels like a thinly veiled euphemism for All Lives Matter.

In fact, Black employees at CZI concur. In a 2018 survey, Black employees asserted that CZI’s philosophy had in fact become “All Lives Matter.” In an April 2020 employee engagement survey, 87 percent of White employees and 86 percent of Asian and Latino employees felt CZI was inclusive. Only 59 percent of Black employees agreed.

This blind spot is painfully obvious in the watered-down rhetoric that Chan and Zuckerburg have employed as they describe their efforts. Employees and other critics believe CZI is a tool for the couple to enforce their own political beliefs and values through philanthropy, while trying to appear non-partisan on the surface. And it very well may be. Zuckerberg chose LLC status for CZI instead of the traditional 501(c)3 favored by foundations, specifically to give it more flexibility, including the ability to influence policy.

It should be no surprise that someone like Zuckerberg, who was worth $4 billion and counting ten years ago at age 26, has not bothered himself with the difficult work of racial equity self-education. If he and Chan plan to follow through on their promise to disrupt philanthropy for the better, they will need to do some serious internal work, or step aside for more critical thinkers to lead.

Heather Buffo is a Cleveland native, a recovering Bostonian, and an Austin newbie. Heather is the Venture Growth & Partnerships Lead at Republic where she works with partners in private investing to democratize access to capital for entrepreneurs. Heather studied neurobiology at Harvard University, and is a City Year Boston AmeriCorps alum. She likes to write for AG, drink Austin beer, and ride around town on her road bicycle. His name is Pippin. Say hello if you see them.

Opinion Editorials

AT&T hit with age discrimination lawsuit over using the word “tenured”

(EDITORIAL) 78% of workers are victims of age discrimination. As awareness arises, lawsuits show what may constitute discrimination, including verbiage.

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Older man at cafe representing age discrimination

According to the AARP, 78% of older workers have seen or experienced age discrimination in the workplace. As awareness of ageism increases, lawsuits that allege age bias can help employers understand what constitutes discrimination. A recent case from the U.S. Court of Appeals for the Fifth Circuit, Smith v. AT&T Mobility Services, L.L.C., No. 21-20366 (5th Cir. May 17, 2022), should give employers pause about using other words that could potentially be a euphemism for “older worker.”

What the lawsuit was about

Smith, a customer service representative at AT&T, alleged that he was denied a promotion because of his age. His manager told him that she was not going to hire any tenured employees. The manager wanted innovative employees in the management positions. Smith took this to mean that he was being denied the promotion because of his age. He sued under the Age Discrimination in Employment Act and Texas law.

The district court found that Smith failed to exhaust his administrative remedies as to one claim and failed to establish a prima facie case of discrimination as to the other two claims. Smith appealed. The Appellate court affirmed the district court’s decision, but they did say it was “close.” AT&T did not discriminate against Smith by using the word tenured, because there were other employees of the same age as Smith who were promoted to customer service management positions.

Be aware of the verbiage used to speak to employees

This case is another example of how careful employers need to be about age discrimination, not only in job postings. It’s imperative to train managers about the vagaries of ageism in the workplace to avoid a costly lawsuit. Even though AT&T prevailed, the company still had a pretty hefty legal tab. Don’t try to get around the ADEA by using terminology that could screen out older workers, such as “digital native,” or “recent college grad.” Remind employees and managers about ageism. Document everything. Pay attention to other cases about age discrimination, such as the iTutor case or this case about retirement-driven talk. You may not be able to prevent an employee from feeling discriminated against, but you can certainly protect your business by doing what you can to avoid ageism.

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Opinion Editorials

Writing with pen and paper may mean your smarter than your digital peers

(EDITORIAL) Can writing old fashioned make you smarter? Once considered and art form, handwriting is becoming a thing of the past, but should it be?

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Writing on paper job titles.

When I was in college, in 2002, laptops weren’t really commonplace yet. Most students took notes by writing with pen and paper. Today, most students take notes with laptops, tablets, cell phones, or other electronic devices. The days of pen and paper seem to be fading. Some students even wait until the end of class and use their cell phones to take a picture of the whiteboard, so in effect, they are not absorbing any of the information because they “can just take a picture of it and look at it later.”

Is it easier to take notes on an electronic device? I think that largely depends on preference. I type faster than I write, but I still prefer to take notes on paper.

According to researchers at Princeton University and the University of California, Los Angeles, students who take handwritten notes generally outperform students who typed them.

Writing notes help students learn better, retain information longer, and more readily grasp new ideas, according to experiments by other researchers who also compared note-taking techniques.

While most students can type faster than they write, this advantage is short-term. As the WSJ points out, “after just 24 hours, the computer note takers typically forgot material they’ve transcribed, several studies said. Nor were their copious notes much help in refreshing their memory because they were so superficial.” So while it may take a bit longer to capture the notes by hand, more likely than not, you will retain the information longer if you put pen to paper.

As I teach English Composition at the University of Oklahoma, I would also like to say that while I find this to be true for myself, every student has a different learning style. Typed notes are much better than no notes at all. Some students detest writing by hand and I understand that. Everything in our world has gone digital from phones to cable television so it makes sense, even if I don’t like it, that students gravitate more towards electronic note taking than pen and paper.

While I would like to see more students take notes by hand, I certainly won’t require it. Some students are navigating learning disabilities, anxieties, and other impediments that make taking notes digitally more advantageous.

I imagine the same is true for other areas as well: instead of typing meeting notes, what would happen if you wrote them by hand? Would you retain the information longer? Perhaps, and perhaps not; again, I think this depends on your individual learning style.

I would like to suggest that if you are one of the more “electronically-minded” writers, use a flashcard app, or other studying tool to help you review your classroom notes or meeting notes to make them “stick” a bit better. While I find this type of research intriguing, if you enjoy taking your notes electronically, I wouldn’t change my method based on this.

If it’s working for you, keep doing it. Don’t mind me, I’ll be over here, writing everything down with pen and paper.

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Opinion Editorials

5 reasons using a VPN is more important now than ever

(EDITORIAL) Virtual private networks (VPN), have always been valuable, but now, more than ever, entrepreneurs and businesses really should have them.

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VPN

Virtual private networks (VPN), have always been valuable, but some recent developments in technology, laws, and politics are making them even more important for entrepreneurs and businesses.

A VPN serves as an intermediary layer of anonymity and security between your computer and your internet connection. Your Wi-Fi signal is a radio wave that can ordinarily be intercepted, so any data you transmit back and forth could be taken and abused by interested parties. VPNs act as a kind of middleman, encrypting the data you transmit and protecting you from those prying eyes.

Top10BestVPN.com offers a selection of some of the best-reviewed VPN services on the market; there you can see the different approaches to security and anonymity that different brands take, and get a feel for the price points that are available. But why is it that VPNs are becoming even more important for business owners and entrepreneurs?

These are just five of the emerging influencers in the increasing importance of VPNs:

1. The rise of IoT. The Internet of Things (IoT) is already taking off, with a predicted 8.4 billion devices will be connected to the internet by the end of the year. All those extra connections mean extra points of vulnerability; hackers are skilled at finding tiny entry points, so every new channel you open up on your Wi-Fi connection is another opportunity they could potentially exploit. Using a VPN won’t make your network completely hack-proof—user errors, like giving your password away in a phishing scam, are still a potential threat—but VPNs will make your network more secure than it was before.

2. The popularity of ransomware. Ransomware is growing in popularity, seizing control of devices, sometimes for weeks or months before activating, then holding the device “hostage,” and demanding payment in exchange for releasing the files that are stored on it. These attacks are fast and efficient, making them ideal for hackers to use against small businesses. Again, using a VPN won’t make you immune from these types of attacks, but they will make you harder to target—and hackers tend to opt for the path of least resistance.

3. The escalation of attacks on small businesses. Speaking of small businesses, they happen to be some of the most frequent targets of cybercriminals. About 43 percent of all cyberattacks target small businesses, in part because they have fewer technological defenses but still have valuable assets. Protecting yourself from cyberattacks is a must if you want your business to survive.

4. Political attacks on net neutrality. Politicians have recently attempted to attack and eliminate net neutrality, which is the long-standing guarantee that internet providers can’t violate user privacy by collecting and/or reporting on certain types of data, and can’t create “slow lanes” that throttle certain types of traffic. If net neutrality is abolished, you could face slower internet traffic and decreased privacy on the web. A VPN could, in theory, protect you from these effects. First, your web traffic would be anonymized, so internet providers couldn’t gather as much data on you as other customers. Second, you’ll be routed through a private VPN server, which could help you get around some of the speed throttling you might otherwise see. It’s uncertain whether net neutrality will ultimately fall, but if it does, you’ll want a VPN in place to protect you.

5. The affordability and diversity of VPNs available. Finally, it’s worth considering that VPNs are more affordable and more available than ever before. There are specific VPNs for all manner of businesses and individuals, and they’re all reasonably affordable. Inexpensive options can be yours for as little as a few dollars per month, and more robust, secure options are still affordable, even for frugal businesses. If you try a VPN provider you don’t like, you can always cancel and switch to another provider. This availability makes it easier to find exactly what you need.

If you’ve never used a VPN before and you’re confused, try not to be intimidated. VPNs sound complex, but connecting to one is a simple login process you can use on practically any device. The hardest part is choosing a reliable provider that suits your business’s need. With the influx of coming changes, it’s a good idea to get your VPN in place sooner rather than later.

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