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Glenn’s Friend, the Oncologist



Suggests private dotcom sell lockboxes to any Seller

Lockboxes Galore

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This would allow buyers to submit their information for a pass code to enter the house…

The Gory Details

Source: Redfin Corporate Blog, Glenn Kelman This is the Big One

The oncologist’s idea was to provide an online forum where a prospective buyer could present credentials (bank statements, credit card number, criminal record, photo, property access history) to the seller. The seller could then decide to schedule a time when the buyer could access the property, whereupon the website would issue a temporary code for opening the web-controlled lockbox. Armed with the code at the designated time, the buyer could access the property on her own.

Even Glenn seems skeptical even though this would certainly forward the idea of the d.i.y. buyer being able to see a home without Glenn needing to staff folks to show buyers a property.

My thought was, who cares if the seller thinks the buyer is safe, who screened the seller? I’m not sure I’d give up information as sensitive as my bank statements, social, an id, credit card to a seller no matter how pretty the house looked. Heck, I’m afraid to give this information to my own bank.

But what do you think?

Benn Rosales is the Founder and CEO of The American Genius (AG), national news network for tech and entrepreneurs, proudly celebrating 10 years in publishing, recently ranked as the #5 startup in Austin. Before founding AG, he founded one of the first digital media strategy firms in the nation and also acquired several other firms. His resume prior includes roles at Apple and Kroger Foods, specializing in marketing, communications, and technology integration. He is a recipient of the Statesman Texas Social Media Award and is an Inman Innovator Award winner. He has consulted for numerous startups (both early- and late-stage), has built partnerships and bridges between tech recruiters and the best tech talent in the industry, and is well known for organizing the digital community through popular monthly networking events. Benn does not venture into the spotlight often, rather believes his biggest accomplishments are the talent he recruits, develops, and gives all credit to those he's empowered.

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  1. Robert D. Ashby

    January 31, 2008 at 6:30 am

    With Identity Theft running rampant, there is no way I would give any information to the seller, or anyone else who doesn’t need it. Besides that, the law has certain requirements that anyone who keeps such data is required to comply with. What a can of worms this would open.

  2. Mark Harison

    January 31, 2008 at 6:46 am

    I think that the technology is great… but the application is completely wrong.

    Take your lockboxes, take your website, take your temporary codes…

    Add them to a 2foot x 2foot x 4 foot locked metal box attached to the side of the house, not the front door… and you have a solution that allows couriers to deliver big parcels to you even when you’re not in. [A major block of the Internet shopping experience.]

    On the question of “who validates the seller?” – I guess at least you know where the live 🙂

    But, I agree, it seems to be an over-engineered solution to a requirement that doesn’t actually exist!

  3. Lani Anglin

    January 31, 2008 at 5:03 pm

    I think it’s cool that there is forward thinking, but innovation in the name of innovation isn’t true innovation. This is waaaaay to risky and I would never endorse this idea.

    Is Glenn okay? Why is he meeting with an oncologist? Is he hinting? (I normally write, “I had lunch with a friend” not “I had lunch with my gyno friend”)

  4. Thomas Johnson

    February 1, 2008 at 12:22 am

    A buyer giving all that personal information to the seller. Is Glenn sure it wasn’t his proctologist? It would explain his fascination with all this digital information. BAH DUM!

  5. Bob Wilson

    June 17, 2009 at 3:01 pm

    What a great phishing scam this will be.

    We already see rental scams via craigslist. This just takes it to a whole new level.

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Business Marketing

“House has spark” – burning up the MLS with typos and other bloopers



The year is starting a march toward its natural ending, friends…and it seems a few real estate careers may be also. This week I found some real head-scratchers in local real estate ads and the MLS.  However, I get submissions from all over the U.S., so no one is safe from the eyes of  the Blooper Scooper. Check out these blunders:

Do You Smell Smoke?

“House has spark” (Apparently your real estate career isn’t the only thing going up in smoke.)

“Big pep area in kitchen” (Is that the cookie jar where Mommy Dearest stashes her uppers?) 

“Dull Viking ovens” (Methinks there’s something in the cookie jar that will perk up those dull Vikings.)

“Large greenhose in back” (Large, naked Jolly Green Giant in yard.)

“Mush added to this house” (Was that the overflow from between your ears?)

I Think I See Flames

“Beautifully remolded guest” (Another cosmetically-altered Barbie hits the Hollywood party circuit.)

“Enjoy a drink poolslide” ( Hell, if the pool is sliding, I’ll need a whole pint of Jack.)

“Each bedroom has own bedrooom” (Hello-o-o, Alice, how are things down there in the rabbit hole?)

“Separate pod to build GH” (That should please my pea-sized buyers.)

“Play room for the kiss” (Something tells me this is the back seat of a ’67 Chevy.)

Still Smoldering…

“Ideal for gusts” (That’s great…if you want to live in a wind sock.)

“Impaccably detailed” (Incredibly challenged)

“Stylish pewder room” (Try burning a match.)

“Stone pillars flake driveway” (Flakey agent got stoned in driveway.)

Nothing But Embers (This Week’s Fave):

“From a bygone error” (You have just written your own epitaph.)



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Point & Purpose

What makes a top producer in real estate?



What makes a top producer?

Stop and think for a few minutes about who the top producers are in your market?

Ok, now think about what they doing that has allowed them to continue to consistently produce in a down market, when everyday REALTORS are throwing in the towel.

Every day I scan the MLS to see, what has sold, what is active, and what went under contract (I assume that is something most agents do every day.)

Over and over again the same names pop up as the listing agent with the home that sold or the actual buying agent that sold the home.


Except for one agent in my area, all the top producers have teams. Now it may be a two person, husband and wife team or a well oiled team with a team leader, several assistants, a listing coordinator or a closing coordinator. But, they all have HELP.

In my area, the names that keep popping up are on Teams. I believe it is virtually impossible to be a top producer without help. Well, you could do it alone but if you do how is that effecting time with your family? Realistically how many transactions can you juggle and give good service?

Running a Business

The second thing I notice about those top producers is the fact that they treat their business like a business. Real Estate to them is not just selling a house, but something they brand, allocate resources for, grow and manage. Not only are they thinking of ways to grow their business but they also thinking of the future and how to sell it down the road.

I remember being told by a entrepreneur friend of mine years ago, “all businesses are built to be sold.”

Far to many REALTORS, think of Real Estate as a job they do and someday when they retire then all the hard work of creating and nurturing relationships they have built is gone. (I’m outta here)

Focused and Positive

One other observation I have observed with top producers is they are focused and positive. I never see them “hanging out at the office”, or attending broker opens, or really for that matter, serving much at all on their local boards. Oh there are a few, but really very few.

Finally, I don’t see many top producers in my market on Twitter, Facebook, Empire Avenue or other social media sites during the day. I don’t see them at every conference known to man around the country.

What I do see is they work everyday, on their business and in their business.

How ‘bout you?

Think of the top REALTORS in your market, what characteristics do you see?

Flickr Photo Credit

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Business Marketing

“New bd pans inc” – Making a Splash on the MLS



I have two things to say this week: 1. When you drink, you can’t think. 2. When you drink you can’t- … uh, what was I saying? Oh, yes – the MLS.  It was so full of bloopers this week that I am led to conclude that happy hour started Monday and never stopped. Read these and tell me if it is any wonder I was driven to throw back a few martinis myself:

Booze ‘N’ Fools

“Free membership to gin inc” (It seems someone else beat us to it, Martini Mary.)

“Grab now use imagination” (That’s what Arnold said to his housekeeper.)

“House has new edition” (Agent lacks erudition.)

“Babblying broke runs in back” (Bumbling buffoon runs amuck.)

“Drop by for cocktail ho” (Oh, is the Sunset Strip for sale?)

Puff ‘N’ Stuff

“Near Sacramento airpot” (I believe his name is Jerry Brown.)

“Claw me for selling” (I’m too busy clawing my eyes out over your spelling.)

“Reduction on mid-century ner Holywod” (Another mid-sixties porn star is looking for work.)

“We can sake your home” (Can I get fried rice with my sake?)

Proof or Goof

“Nice streem” (Said Grandma to Grandpa after his diaper  exploded.)

“Nice for dog kids” (Uh, they’re called ‘puppies,” pal.)

“New bd pans included” (Thank you, Nurse Nancy – can you warm those first?)

“Good stable in neighborhood.” (Have you contacted Mary and Joseph?)

“Drawing for plasma” (Is this a blood-bank?)

And This Week’s Winner Is:

“Good school in areola” (Thanks for keeping me abreast of things.)


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