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Google makes it easier to identify veteran-owned businesses

(BUSINESS) Finding veteran-owned businesses just got easier thanks to a new feature from Google (one that veteran business owners can easily take advantage of).

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Google My Business (GMB) is the main database for search engines. It’s a powerful tool used by consumers and businesses. To help customers and business-owners, GMB added a very important category last fall. Businesses can now be identified as veteran owned.

The U.S. Small Business Administration estimates that there are 2.5 million businesses majority-owned by veterans in the United States. In one report, these veteran-owned businesses employ over 5 million people and have an annual payroll of $195 billion. Texas ranks #2 in having the most veteran-owned businesses, following California.

The support that Americans give vets is inspiring. The cool thing about this feature from GMB is that it helps consumers find businesses to support. The men and women who gave service to our country deserve support once they’re civilians. Look for veteran-led businesses when you use Google.

Customers aren’t the only ones who will take advantage of knowing whether a business is owned by a former service member not. Fellow vets often go out of their way to support each other. Who better to provide information about resources and opportunities than someone whose been there?

If you’re a business using GMB, it’s easy to add this attribute to your listing. It’s under the About category. The instructions for mobile and desktop can be found here. The only other attributes currently available are family-led and woman-owned.

It’s unknown how many people actually seek this information out or will actually use it. It’s estimated that about 10 percent of small businesses in the U.S. are veteran-led. These businesses aren’t just providing an economic impact on communities. Veteran-owned businesses hire fellow vets in higher volume than non-veteran-owned companies. USA Today reported that vets thrive in the small business world, attributing success to their core values, such as discipline and organization that make vets able to commit to a business and serve customers.

We applaud Google for adding this attribute to their database of information.

Dawn Brotherton is a Staff Writer at The American Genius, and has an MFA in Creative Writing from the University of Central Oklahoma. Before earning her degree, she spent over 20 years homeschooling her two daughters, who are now out changing the world. She lives in Oklahoma and loves to golf. She hopes to publish a novel in the future.

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4 Comments

4 Comments

  1. Pingback: Google makes it easier to identify veteran-owned businesses – Google Site Search

  2. Jason Spencer

    October 23, 2018 at 12:03 pm

    Google has rolled out a half baked veteran identification attribute that isn’t available to many businesses. Their answer to me is that I just need to keep checking back to see if I can add it. I am a paying google apps customer and their answer to this is not acceptable.

    • Lani Rosales

      October 24, 2018 at 1:00 pm

      Jason, I can imagine that would be super annoying… they’re not exactly famous for helpful customer service (well not unless it’s for tangible products, that service is stellar). So what you’re saying is you’re a veteran that owns a business and it won’t let you add the attribute? What message does it offer when it rejects your attempt?

  3. Pingback: Google makes it easier to identify veteran-owned businesses - VetLikeMe

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Business Entrepreneur

5 ways productive business owners fight through distractions and stay focused

(BUSINESS ENTREPRENEUR) No, multitasking isn’t something you should brag about. Retrain your brain to stay focused and boost your productivity with these simple tips.

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business owner staying focused on work without distractions

As a small business owner, you have a lot on your plate. And if you aren’t careful, daily distractions can prevent you from accomplishing what you need to get done. But how do you stay focused?

Practical suggestions for eliminating distractions

Research suggests that the average human attention span has fallen from 12 seconds in 2000 to just eight seconds today. For perspective, that’s shorter than the average attention span of a goldfish! And if certain offenders are worse than others, business owners would have to be near the top of the list.

It’s not that the human brain is less capable of focusing today than it was a decade ago. The problem doesn’t lie within – it can be found without. It’s the direct result of the onslaught of new distractions competing for our limited focus.

As a business owner, your responsibilities run deep and wide. And if you aren’t careful, you can easily become overwhelmed and rendered useless. Here are some practical ways to fight back:

1. Centralize communications

As a business owner, it’s not uncommon to have half a dozen communication channels open at one time. Between email, phone, SMS, Slack, and social media messages, you find yourself constantly tending to notifications across a spectrum of isolated platforms. The result is constant back and forth movement that’s difficult (if not impossible) to keep track of. One way to fix this is by centralizing communications.

There are numerous ways to centralize communications, but a social intranet is a fantastic option – particularly if you can find one that integrates with G Suite (or whatever collection of tools you use).

2. Block distracting websites

We all have our favorite go-to websites. These are the sites that we mindlessly browse when we’re looking to kill time or avoid doing work. News sites, blogs, and social networking sites are all good examples. And though there’s nothing technically wrong with any of these, they become problematic when they keep you from important tasks.

If sheer willpower isn’t doing it for you, try using some sort of website blocking tool that prevents you from visiting these websites during work hours. (Here’s a list of some of the top options.)

3. Create email time blocks

Email is a time killer! The average business owner receives well over 100 emails per day and, if you aren’t careful, managing your inbox can become a full-time job.

One of the best techniques is to create email time blocks. These are blocks of time – between 15 to 60 minutes – that you dedicate exclusively to email. And then during the rest of the day, you log out of your email account and reserve your focus for other tasks.

You might think this sounds impractical, but it’s really not. A 20-minute email block early morning, late morning, early afternoon, and late afternoon is enough to keep you in the loop without totally eating away at your schedule.

4. Silence your phone

Your phone is another attention magnet. By silencing your phone for large chunks out of the day, you can keep your focus on the tasks that matter. (If you have an assistant, ask them to filter your calls for you and only pass along the ones that are urgent and necessary.)

5. Avoid multitasking

 As Americans, we love to brag about multitasking. We flaunt our ability to juggle multiple tasks at once like it’s a badge of honor. But no matter how skilled you think you are at multitasking, there’s simply no evidence to suggest you’re getting more done. In fact, all of the research indicates you’re preventing yourself from being as productive as you could be.

As Travis Bradberry writes for Forbes, “Multitasking reduces your efficiency and performance because your brain can only focus on one thing at a time. When you try to do two things at once, your brain lacks the capacity to perform both tasks successfully.”

Bradberry points to additional research from the University of London that found multitasking also lowers your IQ and leads to long-term cognitive impairment. In other words, it doesn’t just impact short-term focus. It also inhibits long-term results.

Reclaim your focus and boost productivity

Focus can be difficult to cultivate. But if you want to enhance your productivity and output, it’s a critical element in the equation. From centralizing communications to eliminating your reliance on multitasking, a quick and thorough response is a must.

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Business Entrepreneur

‘Small’ business was once a stigma, but is now a growing point of pride

(BUSINESS ENTREPRENEUR) Small businesses make up the majority of companies, employers, and money makers of the American economy, that’s something to be proud of.

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American small business

Prior to the Industrial Revolution, all businesses were small businesses. Independent craftsmen served communities with vital services. Small merchants opened shops to provide the community with goods. Lawyers, doctors, and other professionals hung out a shingle to offer their services to neighbors. Small businesses were the norm. Some of the most beloved American companies started out local. John Deere, Harley Davidson, and King Arthur Flour, all got their start as small businesses.

Business changes led to a attitude change

It wasn’t until manufacturing allowed businesses to scale and produce more efficiently that the idea of big business became more important. Post-World War II, the idea of a small business became derogatory. It was the age of big government. Media was growing. Everyone wanted to be on top. Small businesses took a back seat as people moved from rural to urban communities. Small business growth plateaued for a number of years in the mid-20th century. Fortunately, the stigma of small business is fading.

Small businesses are the backbone of the economy

According to the Small Business & Entrepreneurship Council, the “American business is overwhelmingly small business.” In 2016, 99.7% of firms in American had fewer than 500 workers. Firms with 20 workers or less accounted for 89.0% of the 5.6 million employer firms. The SBE also reports that “Small businesses accounted for 61.8% of net new jobs from the first quarter of 1993 until the third quarter of 2016.” Small businesses account for a huge portion of innovation and growth in today’s economy.

Modern consumers support small businesses

According to a Guidant Financial survey, the most common reason for opening a small business is to be your own boss. Small business owners are also dissatisfied with corporate America. Consumers also want to support small businesses. SCORE reports that 91% of Americans patronize a small business at least once a week. Almost half of Americans (47%) frequent small businesses 2 to 4 times a week.

Be proud of small business status

Small businesses are the innovators of tomorrow. Your neighbors want to support small businesses, knowing that their tax dollars stay in the community, and that they’re creating opportunities within their own city. Your small business status isn’t a slight. It’s a source of pride in today’s economy. Celebrate the fact that you’ve stepped out on your own in uncertain times. Celebrate the dirt under your fingernails, literally, or figuratively, that made you take a risk to do what mattered to you.

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Business Entrepreneur

Why and how to acquire a business – 4 tips for radical success

(BUSINESS ENTREPRENEUR) Acquiring a business can be a key part of your business’s future growth, but there are some factors you should consider before signing the deal.

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A meeting room with people shaking hands over acquiring a business

Growing businesses have multiple levers that can be pulled separately or in unison to continue scaling and expanding. And while many companies choose to grow internally, there’s always the option of acquiring other businesses to supercharge results and instantly expand.

Why Acquire?

Acquiring a business is certainly a complicated path to expansion, but it’s also a highly attractive one for a variety of reasons. This includes:

  • Increased market share. If you’re acquiring a business that happens to be a competitor, you can instantly increase your market share. If you currently own 20 percent of the market share and the competition has 15 percent, you suddenly catapult to 35 percent. That might make you the industry leader overnight!
  • Expansion into new markets. Sometimes you acquire a business outside of your industry or niche. In this case, it allows you to expand vertically or horizontally. This can improve top-line revenue and/or reduce costs and benefit profit margins.
  • Advanced tech and IP. In some situations, an acquisition is about acquiring a specific piece of technology or intellectual property (IP). This may prove to be the final boost you need to accelerate growth and initiate further expansion.
  • Talent acquisition. One of the secondary benefits of an acquisition is the opportunity to welcome new talent into your team. Whether it’s a seasoned executive or a highly effective sales staff, this is one benefit you can’t ignore.

Mergers and acquisitions aren’t the correct solutions in every situation, but they often make sense. It’s ultimately up to your team to sit down and discuss the pros, cons, opportunities, drawbacks, and possibilities of pursuing this option.

Helpful Acquisition Tips

Should your business choose to move forward with the acquisition route, here are some essential tips to be aware of:

1. Assemble a Talented Team

Don’t do anything until you first develop an acquisition team. This is a very important step and should not be delayed. (Many businesses make the mistake of starting the search and then forming a team on the fly, but this results in missed opportunities and foundational errors that can compromise an otherwise smart acquisition.)

A good acquisition team should include an experienced mergers and acquisitions advisor, a responsible executive, an attorney, an HR professional, and an IT expert. You’ll also want to bring on a public relations professional as soon as possible. This will ensure you control the messaging that customers, investors, and even employees hear.

2. Do Extensive Due Diligence

With the support of a talented dream team, you’re equipped to find the best acquisition opportunities. As you narrow your targets down, you’ll want to identify and implement a very detailed due diligence process for acquiring a business. This may include an extensive, objective analysis that consists of a letter of intent, confidentiality agreement, contracts and leases, financial statements, tax returns, and other important documents.

3. Make an Initial Offer

If the due diligence checks out, then it’s time to work on formulating an offer for acquiring a business. While the first offer almost certainly won’t be the offer that gets accepted, it’s the single most important offer you’ll make. It frames the transaction and sets the tone for the rest of the negotiations. It’s generally a good idea to offer no more than 75 to 90 percent of what you’re willing to pay. It should be low enough to leave room to inch up, but not so low that the other party could potentially see it as an insult.

4. Negotiate

Your first offer won’t get accepted. But unless you’ve totally insulted the other business, they should come back with a counter. Now is where things get really interesting. Negotiations ensue and it’s time to counter back and forth. The offer consists of a variety of elements – not just a price tag – so consider all of these variables in your subsequent counters.

Adding it All Up

As valuable as an acquisition can be, the process is often filled with friction. It’s up to your team to make the transition after closing as smooth as possible.

It’s very important that you respect the products, services, employees, and customers that the acquired business has. If you come into an acquisition and attempt to shake things up on day one, you’re going to get backlash. There’s nothing wrong with making changes – you now own the business – but be diplomatic and patient. Build trust, work together, and gradually introduce changes.

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