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What really makes serial entrepreneurs successful?

(Entrepreneur News) Serial entrepreneurs are a special breed of professionals, and one success story shares with us his advice, and much of it flies in the face of conventional wisdom.

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Serial entrepreneurs are a special breed

Being a serial entrepreneur doesn’t mean jumping from failure to failure, it is a phrase designed to describe a very small segment of entrepreneurs that have succeeded in more than one creation. One such people is Steve McIntosh, who started his first company, World Choice Travel at age 17, growing it to over 250 employees with over $500M in sales, eventually selling to Travelocity.

McIntosh later co-founded BeQuick Software, ad most recently, Fanhub where his is now working to combine CRM, ticketing, project tracking and pipeline management all in one cloud-based platform.

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He notes that this special breed of entrepreneurs must understand some core tenets, which we suspect are based on hard lessons he and many others have learned along the way. In his own words below, McIntosh spells out five things that make for a successful serial entrepreneur:

1. Not all ideas are worth pursuing

Recognize that not all ideas are worth pursing. As an entrepreneur, you are naturally looking out for new ideas all the time. It is just part of your nature. Some of them will be really good and there will be temptation to shift your focus. Resist. What you choose not to do is more important than what you choose to do. When the you have found the right new idea, that next big thing, you’ll know it. Resistance will be futile.

2. Execution, execution, execution

Good ideas are only 5% of the equation. The other 95%: execution. Many entrepreneurs have great ideas. Very few have great execution of those ideas. Just what is execution? In a word: follow-up. As an entrepreneur, you provide direction and set expectations. Without follow-up, these have no value. When you follow up, it is not just about asking “did this get done?” It is about asking open-ended questions that give you the pulse of what is actually happening in your business.

For example, “When we did X, how did customers react?” or “What do you think we could have done differently” or “What are the mission critical things that could affect our launch?”. When you meet with an employee or vendor, write down on a task list or notepad what you will follow up on on when you meet next. When we consistently follow up with our employees, customers and vendors, the result is great execution.

3. Expand or start anew?

It is often better to expand your business rather than to start a new one. Serial entrepreneurs love the start-up phase of a new business. How easily they forget the blood, sweat and tears it takes to get a new business going. It is far easier to integrate new lines of business in an adjacent category or to organically grow your existing business into new markets than it is to start from scratch.

4. Nix the exit strategy

Forget about the exit strategy. I am always amazed how every business plan for a new startup includes a section on “exit strategy”. Why the rush? The best businesses run themselves. When you abandon your business just as things get good, you are missing out on the golden years of your creation. This is the time when the business affords you the opportunity to focus on the bigger picture opportunities without the stress and pressure of being in the start-up phase. The true serial entrepreneur is in it for the long haul.

5. Quit wasting time on investor hunting

Forget about finding investors. Almost any idea can be tested with very little capital. Scrap together your prototype. Fake it till you make it. Prove your business model works. Experiment. Iterate. When you invest your time and effort in trying to get investors, you are wasting precious time and energy that could be spent proving your idea. Once you have proven your idea in a controlled test, you’ll find it much easier to get an investor, if you still even need one.

The American Genius is news, insights, tools, and inspiration for business owners and professionals. AG condenses information on technology, business, social media, startups, economics and more, so you don’t have to.

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Business Entrepreneur

Small businesses angry at depletion of COVID-19 relief funds without warning

(ENTREPRENEUR) Small businesses are in shock when they find out COVID-19 relief funds are no longer available, with an email update from the SBA.

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Small businesses are no longer offered EDIL loans from the SBA.

In May, the Small Business Administration (SBA) sent out an update to borrowers of the Economic Injury Disaster Loan (EIDL) for COVID-19 relief. The EIDL program is now out of funds, according to an email sent to borrowers.

The loan program formally closed back in December 2021, but there was a period when small businesses who had already received funding could request additional money. That period is now officially over, and the $345 billion that was allotted for COVID-19 relief is gone.

The impact of EIDL

Many owners and entrepreneurs are outraged and frustrated with the lack of transparency from the SBA. There was no warning that the funds were almost depleted and many businesses were relying on that loan money to keep their businesses afloat as the economy rebounds. However, SBA Administrator Isabella Casillas Guzman praised the program,

“The SBA has delivered historic economic relief to millions of America’s small businesses through the COVID Economic Injury Disaster Loan program…”

According to an SBA press release, over $390 billion in aid was distributed to nearly 4 million businesses.

Small businesses still need help

In May, Tedros Adhanom Ghebreyesus, Director-General of the World Health Organization (WHO), told health ministers that COVID-19 and its effects are not over. Here in the United States, life seems to be getting back to normal, if you discount the horrific inflation and gas prices, which are further impacting the recovery of small businesses.

Congress has been wrangling with legislation (H.R. 3807) that would offer more funding for those that were hit hard due to covid. Getting the House and Senate to agree on this legislation is expected to be difficult. So, no guarantees that more help is coming.

The SBA recommends that businesses who need more resources contact their local SBA office. Virtual appointments can be made for those who wish to avoid contact.

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Business Entrepreneur

Regularly update your succession plan – it isn’t for setting and forgetting!

(ENTREPRENEUR) You may think that once you have a succession plan in place, you’re set for life, however, it’s recommended to continually update them!

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We’ve written before about how the everlasting success of the business will need to outlive you, and this is best conjured up in a succession plan. This is especially true for small business owners and entrepreneurs that have built an empire for themselves but aren’t sure what the future will hold beyond their passing. This is the exact reason that succession plans shouldn’t be set and forgotten, but instead consistently updated.

What are some of the obvious reasons that you may need to update your succession plan?

  1. Health Issues
  2. Marriage or Remarriage
  3. Changes in health in executors or guardians
  4. Changes in the law
  5. Changes in Residence

Now, for the not-so-obvious reason: It should be updated when any personal circumstances changes, which most likely happen often. This is why a will is like your home, an investment that needs to be properly maintained, and if it is, it will last a very long time.

Examples include changes in economic or parental status, as well as designations or fiduciaries. Elders could be aging, siblings may be having their own life changes, as well as if any dependents are born with or develop special needs.

“Every state has different laws regarding the administration of a will,” he said.?“For instance, states vary regarding the required residence of an executor, inheritance tax laws, and whether a child can be disinherited by omission.”

The recommended procedure is to review wills and powers of attorney at least every five years.

Lastly, when should a will update to a trust?

  1. When you have some significant assets (more than $500,000) in your own name.
  2. If you have special needs beneficiaries.
  3. If you have properties in multiple jurisdictions (multiple states or even counties).
  4. If you have beneficiaries you want to control distributions to (e.g., distribute at ages 25/30/35).
  5. If you have kids from a previous relationship you want taken care of.
  6. If you may want asset protection (special trust needed).
  7. If you are a big dog (over $22M if married), to save taxes.

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Business Entrepreneur

Should your severance agreements include confidentiality clauses?

(ENTREPRENEUR) Confidentiality clauses and NDAs have long been tied to severance agreements – but is that notion becoming outdated?

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Severance agreements and their ilk have long included confidentiality clauses, often comprising an exhaustive list of actions former employees may not take should they desire to keep the benefits listed in the agreement. Carey & Associates P.C.’s Mark Carey breaks down the knowledge you’ll need to successfully incorporate a severance agreement – including a stern warning about the future of confidentiality clauses.

There is a long list of things you’ll need when curating a severance agreement, but we’ll start with Carey’s honey-do-nots.

Carey’s primary recommendation is avoiding a non-compete clause where, previously, there wasn’t one.

“As employment lawyers, we see this tactic used every day, but you do not,” he says.

This is because most employment lawyers will advise that a non-compete agreement is largely unenforceable, which sets a poor precedent for an otherwise airtight document.

Carey even recommends against reviewing prior non-compete clauses for the same reason.

He also eschews what he calls the “21 days to sign – or else” philosophy, and he advises that employers should loop themselves into the non-disparagement clause so that employees cannot be blacklisted – something he refers to as “a very real phenomenon.”

What a severance agreement should include is a non-admission provision, a payment provision, a release of all claims to cover any feasible scenarios regarding employee disclosure, a challenge to agreement, a “no other amounts are due” section to release the employer from future responsibility, and a mandate to return any company property. This is a truckload of information, so you’ll want an employment lawyer to help you through the process.

But what Carey warns against is the future of confidentiality agreements, or NDAs. While these provisions have long accounted for employee silence in the face of abusive or corrupt employers, Carey posits that, one day, “confidentiality provisions in employee severance agreements will be banned as a matter of statute and public policy.”

This assertion comes in the wake of the #MeToo movement and the uncovering of the manner in which powerful people were using NDAs to buy silence from the people who suffered under their direction. Carey points out that it’s a non-partisan issue; corruption isn’t aligned with one specific political party, and the option to come forward with allegations of misconduct is a courtesy that should be afforded to all.

Whether or not confidentiality agreements are ethical is a moot point, and Carey does recommend continuing to use them when necessary – but, sooner or later, one can safely assume that the landscape of severance agreements will change, arguably for the better.

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