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Op/Ed

“Imma let you finish but–” How to deal with interrupting coworkers

(EDITORIAL) Interrupting co-workers may as well come as a part of the job description, use these tips to handle them without incurring a meeting with HR.

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good leader interrupting people coworkers humans

Not a conversation

We all have that coworker–let’s call him Chet–who insists on turning every presentation into a discussion. A discussion dominated by Chet’s own questions and comments. Instead of listening attentively to your carefully planned slides, the rest of the room is rolling their eyes and tapping their fingers in impatience.

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How are you supposed to handle the Chets of the world constructively?

Cultural differences

Harvard Business Review explains that first you need to understand why and when people are inclined to interrupting others.

Individualistic cultures, like those of the US, Germany and Australia, stress assertiveness and independence.

Meanwhile, collectivistic cultures such as China, Korea and Japan emphasize working as a group and putting community before the individual. How does this affect their conversation styles?

There’s a difference between chiming in to a conversation and throwing off the rhythm with an off-tempo comment.

Typically when someone from an individualistic culture interjects, it’s an intrusive interruption, focused on making a point and asserting a stance. In a collectivistic culture, interruptions are more cooperative, and used to exhibit loyalty–more of a “Yeah, you got it!” than a “Well actually, in my personal opinion…”.

Status levels

In general, high-status people tend to express their opinions more often and dominate the conversation.

When some C-level exec stops you mid-sentence with “Excuse me, go back a slide”, you’re damn sure to go back a slide.

Whether you’re CEO of a large company or the team leader of a high school group project, it’s easier to speak up when you’re confident no one will dispute you.

So what can you do about it?

Acknowledge the person interrupting. You see Chet there, chomping at the bit waiting to throw in his opinions. Instead of waiting for him to interject and asking him to let you finish your statement, begin your story or presentation with an outline of what you’re going to say, and assure everyone that there will be plenty of time for questions afterwards. This may soothe Chet’s urge to blurt out whatever’s on his mind.

Address the interrupter privately. This shouldn’t be a harsh scolding, but more of a constructive discussion. Chet might not even be aware he’s interrupting. Maybe he considers his contributions cooperative rather than intrusive. Maybe no one’s ever said anything to him about it before.

Calmly tell Chet about the tendencies you’ve noticed and explain how it’s been a recurring issue that affects you and possibly others in the workplace.

Confronting him straight on will most likely get the message across and inspire Chet to change his ways.

Get the whole group in on it. If you think a direct confrontation might embarrass Chet, you can frame the issue in a general manner by addressing the whole group and not name-dropping anyone specific.

You could try asking the group to share what they consider effective communication, and what they could do themselves to achieve this.

This way, everyone acknowledges the issues within the group and they can all, including Chet, become more aware of their individual behaviors. It’s also a less stressful way to deal with interrupters of higher status than you.

Set the bar

If interrupting coworkers are a problem in your workplace, it’s best to nip them in the bud to set the bar for all future group discussions.

One day when Chet is the one presenting and he gets interrupted, he’ll know exactly how to handle it.

#ShutUpChet

Helen Irias is a Staff Writer at The Real Daily with a degree in English Literature from University of California, Santa Barbara. She works in marketing in Silicon Valley and hopes to one day publish a comically self-deprecating memoir that people bring up at dinner parties to make themselves sound interesting.

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Op/Ed

How to keep your business partner on your same page during COVID-19

(EDITORIAL) COVID-19 has a lot of people worrying about themselves, their families, and their friends, but one that doesn’t get brought up much is business partner.

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Business partner

In the age of COVID – we are all having conversations about our personal wellness. Story after story, we are encouraged to be reflective about our self-care to ourselves, our families, and our employers.

Our business partners, while being in the same storm as us, are not always in our same boat.

They have unique situations, perspectives, and needs. To maintain that business relationship, you need to start thinking about how you can communicate your situation to them.

This is a critical piece of communication. You should be mindful of this beyond a simple “I’m at home and may be delayed in answering email” kind of message.

Honesty and openness are essential to good business partnership, but you want to craft the right message to assure your business partner and protect yourself. Here are some thoughts to keep in mind for the content of your message:

  • Identity your primary message. What are you trying to do? Why is it essential for them to know? What do they need to know to keep the business afloat, and manage their expectations. You may need to refresh yourself on any existing structural agreements or roles. We often pick business partners for their skills sets in relation to our own – if you’re doing all the numbers and purchasing, explain to them how the current situation will impact your ability to do that.
  • Say “why”. You do not need to dump all the things you have going on to your business partner – but rather explain things in a way that is relevant to them. This will keep your conversation brief and to the point. A good example of this is to say “We normally have morning meetings with clients, but since my kids are being homeschooled in the morning, I need to have them in the afternoon”. This gives a clear explanation of what you need, and why your business partner should care.

Before you get on the meeting:

  • Recognize differences and see where you can compromise and where you cannot compromise. Your health should be number one. This is not the time to endanger your health or radically disrupt the things you do to stay healthy. But also, if there are places where you can adjust or be flexible, be willing to do that. This is useful when you and your business partner are in different time zones or life situations. The situation around us is changing every day – and is different by region, state, or even city. Communicate changes or challenges promptly and with clarity.
  • Set up the conversation. When is the best time? Is it in evening with an informal “Zoom happy hour?” When does your partner prefer communication? Are they morning people? Are they better after a few hours and coffee? Timing is everything. Especially if the conversation is tough.

Number one? Keep communication open. Nothing makes people more anxious than a partner you can’t get in contact with. There are lots of tools and technology we can utilize. Have a regular check in – and communicate frequently. This will keep heads cool and ensure that the relationship you have is protected.

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Op/Ed

10 productivity tips to get the most out of yourself and your team

(EDITORIAL) Keeping up productivity can be a hard goal to shoot for, so sometimes It helps to see what others are doing. Here’s our list of 10 ways to stay productive

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productivity in a team

Funny thing about inverse relationships, they are so counterintuitive. Like working hard. That is an example of doing what you think will be beneficial, but usually just makes the job what you expected, hard. When it comes to productivity, harder isn’t smarter, as the saying goes.

And, if you are sick of the word “hack” we hear you. But, finding ease in work will allow you to be more productive and with better results.

We offer you this list of stories to meet your productivity needs. Here’s to finding work-life balance, seeking ease in the moment and rocking out a productive day!

1. If you’re trying to be more productive, don’t focus so much on time management. Instead, consider energy management to get more out of less effort.

2. Meetings suck. Wait, I mean they are a time suck. Yeah, that’s it. Everyone knows some meetings are unnecessary and could easily be handled through an email. Yet, many supervisors are hesitant. But, there’s an app for that now. Here’s to meeting less and actually getting work done.

3. Kondo your desk, for God’s sake. If you say you are more productive with a messy desk, yet you have a sandwich from last week and those TPS reports you were supposed to turn in weeks ago somewhere under a pile of crap, you need to clean up your act. Nobody wants to get a report covered in coffee, chocolate, and mustard.

4. Are you agile? I mean, really. Is your team as productive as it could be? Whether you are a PM or a real estate agent, if you need a tool that helps your team stay agile and nimble, this will help you and your crew kick ass and take names.

5. Cut the team some slack. Too many messages and you forget what you were originally doing. Slack thought about that and has a way to make the app work for your team so you can be more effective and keep the workflow moving.

6. Working remotely has some serious benefits, notwithstanding working in your PJ’s. While it is the norm now, convincing your boss you will actually work in the future and not binge on Netflix may be the challenge. And, for many folks, working from home is a much more productive option long term, even after COVID restrictions lift. Yet, anyone who has worked remotely also knows it can be easy to get caught up in work and miss human interactions, leading to burnout. Here’s how to make the remote transition work for you.

7. Sometimes more is less. That is the truth when it comes to work where quality beats quantity all day long. Our 9-5 workdays may be good for some, but not for all. And, putting in 80-hour weeks may seem righteous dude, but what do you really accomplish? Kick productivity in the butt and consider are you using your hours wisely.

8. Want to be a baller in the workplace? Then get focused. According to the experts, those at the top of their game aren’t necessarily working harder or smarter, they are just hyper-focused. Here are some good habits to have if you want to get ahead.

9. If it seems everyone has a podcast, you are correct! Some of those podcasts are useful, especially if you are trying to get ahead and find ways to use your productivity to the fullest. Here’s a list of podcasts that will fill your free time with useful information.

10. Creative folks love to start new projects. They can be like kids in the candy store any time they have a new idea they must explore. The problem is that whether you are an artist, writer, graphic/web/software designer or developer, you may start a lot of projects and finish few. Here’s how to finish what you start!

By now, you know what information to keep and you are ready to get your rear in gear. We wish you all the success with your future projects. We know you will be diligent and hyper-productive!

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Op/Ed

Choice IQ: The self-guided career coach for busy professionals

(OPINION / EDITORIAL) Need help with your career but unsure where to start or struggle to find the time? Choice IQ could help you, even on the go.

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Choice IQ robots, designed to help identify strengths and stress in self-guided career coaching.

Although it’s not part of the job description, without a doubt, you’ll eventually develop some form of stress at work. In a way, stress is a good thing because it shows you’re pushing your boundaries and growing. But, too much stress is bad. It can lead to poor health and cause you to deliver sub-par performance at work. And, while not all of us may have a life coach we can easily call on, we could potentially have a digital one.

Meseekna, a computer software company that designs scientifically validated tools, has developed an on-the-go life coach tool for busy professionals. Choice IQ is a coaching platform supported by the learning and training system developed by Meseekna scientists. The app uses “interactive scenarios, storytelling, and art to help you build strategies for managing your stress.”

With a comic book art style, Choice IQ helps describe what stress is and explains how you can manage it. Through its step-by-step guided process, Choice IQ measures your metacognition, or ‘how’ you make your decisions. By looking at your focus, drive, curiosity, and resilience, it can uncover your strengths. The tool also assesses your stress and what aspects of it affect you the most. All these tests are done through a series of multiple-choice questions.

Once you’ve been able to determine your strengths and stress points, Choice IQ can help make a plan that will help you work on reducing the impact of stress in your life. The tool has training scenarios where you can immerse yourself in a different role to test your metacognitive skills. Through interactive storybook-like quests, you also can learn to navigate through stress.

To take your career coaching to the next level, you can sign up for Choice IQ’s Coaching Program. By signing up, you will have access to MONA. The on-the-go interactive coach is packed with six-decades of science and is available to support you 24/7. All you have to do is ask MONA! You will also have access to daily texts that have quick prompts and check-ins to make sure your metacognition training is consistent. And, all your progress is tracked in a digital journal.

By using Meseekna’s simulation technology, “Choice IQ can break down the processes into daily actionable steps and behaviors which enable optimal performance in a dynamically complex world.” For busy professionals, this sounds pretty good. Are you ready to give it a try?

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