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The technical (and big) difference between a tech and a media company

(MEDIA) Social media companies don’t want to be called “media” because the rules are different – let’s define the differences between tech and media.

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media technology

What’s the difference between a tech company and a media company? Here’s why we should care.

Facebook and others have long fought against being labeled as media companies because they’ll be regulated into oblivion. As a tech company, they can live in the Wild West, the grey area of regulation.

Their function is to bring people together from all over the world. Sure, they create the tools for us to build connections, and they want to place the rest of the moral responsibility our shoulders.

However, we must make the cultural distinction ourselves.

We categorize any company whose primary function is serving up content as MEDIA.

Likewise, we categorize any company whose primary function is hardware or software as TECHNOLOGY.

The argument is that social media companies float in this ambiguous space between both categories, but their global effects should make them subject to both consequences.

Social media companies, regardless of what kind of tools they make, are in the business of media, whether they like it or not.

This is how people get their news—this is how traditional media companies reach their audience. The vast majority of information traffic flows through their platforms.

Media also sits at a pivotal point between democracy and commerce. And when has social media not had an influence on either of those? *Ahem* stocks, elections, investing, consumer trends, op eds…*ahem*

This isn’t only limited to Facebook, Twitter, Instagram (owned by FB), Tumblr, etc. For example, Zillow is also a media company. Despite owning tech companies, Zillow first and foremost serves housing content (although they may ultimately transition into being a service provider).

The social media companies do have the advantage of making their own rules first before a federal or international governing body makes those regulations for them.

If they aren’t yet officially classified as media, then they definitely can be from a cultural standpoint.

Social media companies can pull up their big kid pants and step up to the ethical/legal plate.

I believe Uncle Ben put it best: “With great power comes…” Oh, you know the rest. You’ve seen the social media memes.

Staff Writer, Allison Yano is an artist and writer based in LA. She holds a BFA in Applied Visual Arts and Minor in Writing from Oregon State University, and an MFA in Fine Art from Pratt Institute. Her waking hours are filled with an insatiable love of storytelling, science, and soy lattes.

Social Media

Kizie brings Pinterest-style moodboards and metrics to Twitter for business

(SOCIAL MEDIA) Let’s get real – Twitter isn’t typically considered a visually stunning or super functional analytics platform. Kizie is here to change that!

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Kizie Moodboard on Desktop

If you use Twitter for work, fun, or anything else, then you may want to check out this fancy new remodeled version offered by Kizie. Kizie is Twitter, but better. They offer a cleaner user experience with built-in options to help you enjoy Twitter the way you’re supposed to, without ads or promotions, and a chronological feed. They do offer a pro plan starting at $5.99 a month. The free plan has a limited number of tweets, threads, reader views, and saved links per month, and to get more you have to upgrade. All plans whether free or paid are ad and promotion free creating a better user experience.

Kizie offers several built-in tools and features. Reader Mode allows a link post or article to open the content directly within the reader mode in a modal. Kizie created a tool called Tweet to Image where an image can be created from a Tweet to be shared elsewhere, i.e., Instagram. They have created a Quick Media Preview where you can view the media without having to click it. All you will need to do is hover over the media with your cursor for it to play the video or GIF or show the full aspect ratio of an image.

If you use Twitter as a marketing tool for your business, Kizie makes it easier to see metrics. Their website states, “With Kizie, you won’t have to click individual tweets to see how they’re performing. Right after you log in, you’ll see a list of your recently posted tweets in the right sidebar on your Home feed. This list will show the following metrics of your tweets: Likes, Retweets, Impressions, Profile Clicks, Link Clicks.”  It also incorporates Twitter Analytics. Free accounts only get engagement statistics for the last 10 tweets, but the pro account gives detailed statistics of the last 100 tweets.

Kizie is also incorporating a tool called Moodboard. This Pinterest-style feature allows Creatives to create a Moodboard page where you can go through and view all the saved items in a beautiful lightbox view for inspiration or reference.

Kizie feed on mobile phone.

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Social Media

Instagram announces 3 home feed options, including chronological order

(SOCIAL MEDIA) Instagram is allowing users to choose how their home feed appears so they can tailor their own experience… and chronological is back!

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Instagram home feed options

Break out the bottle of champagne, because they are bringing back the chronological order in Instagram!

About time, right? Well, that’s not all. Per Protocol, Instagram has announced that they are rolling out three feed options in the first half of 2022. What?! Yes, you read that right.

3 New Feed View Options

  1. Home: This feed view should feel familiar because it’s the algorithm you already use. No changes to this view.
  1. Favorites: This feed view option presents a nice and tidy way to view creators, friends, and family of your choosing.
  1. Following: Last, but not least, is my favorite re-boot, the chronological view of every account that you follow.

Per Protocol, recent legal allegations have been made that Instagram and Facebook have been prioritizing content viewed as harmful in the algorithm and specifically in Instagram. Instagram is widely believed to be harmful to teens. Per the American Psychological Association, “Studies have linked Instagram to depression, body image concerns, self-esteem issues, social anxiety, and other problems”.  They have been under scrutiny by lawmakers and in response are posing the chronological feed as a solution.

However, this won’t fix everything. Even if the algorithm isn’t prioritizing harmful posts, those posts will still exist and if that account is followed it can still be seen. The other issue with this solution is the knowledge that unless Instagram lets you choose your default feed view, they could still cause the algorithm view to be the automatic view. Facebook doesn’t allow you to make the chronological feed your default view. This means you would need to choose that view every time. This bit of friction means there will be times it is overlooked and some may not even know the functionality exists. Knowing this information about Facebook, prepares us for what’s to come with Instagram. After all, Facebook, or Meta, owns both.

While as an entrepreneur, the chronological view excites me, I know the reality of it being used is questionable. I would love to know others can see the products and services I offer instead of hoping that Instagram finds my content worthy to share in the algorithm.

As a human being with a moral conscience, I have to scream, “C’mon Instagram, you CAN do better!” We all deserve better than having a computer pick what’s shown to us. Hopefully, lawmakers will recognize this band-aid quick fix for what it truly is and continue with making real changes to benefit us all.

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Social Media

Facebook’s targeting options for advertising are changing this month

(SOCIAL MEDIA) Do you market your business on Facebook? You need to know that their targeting options for ads are changing and what to do about it.

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Laptop on lap open to Facebook page representing ad targeting.

Meta is transforming Facebook’s ad campaigns beginning January 19th. Facebook, which has been infamously battling criticism regarding election ads on their platform, is revising its limited targeting ad campaigns. Per this Facebook blog post, these changes eliminate the ability to target users based on interactions with content related to health (e.g., “Lung cancer awareness”, “World Diabetes Day”), race and ethnicity, political affiliation, religious practices (e.g., “Catholic Church” and “Jewish holidays”) and sexual orientation (e.g., “same-sex marriage” and “LGBT culture”).

These changes go into effect on January 19, 2022. Facebook will no longer allow new ads to use these targeting tools after that date. By March 17, 2022, any existing ads using those targeting tools will no longer be allowed.

The VP of Ads and Business Product Marketing at Facebook, Graham Mudd, expressed the belief that personalized ad experiences are the best, but followed up by stating:

“[W]e want to better match people’s evolving expectations of how advertisers may reach them on our platform and address feedback from civil rights experts, policymakers, and other stakeholders on the importance of preventing advertisers from abusing the targeting options we make available.”

To help soften the blow, Facebook is offering tips and examples for small businesses, non-profits, and advocacy groups to continue to reach their audiences that go beyond the broad targeting of gender and age.

These tips include creating different types of targeting such as Engagement Custom Audiences, Lookalike Audiences, Website Custom Audiences, Location Targeting, and Customer Lists from a Custom Audience.

Here’s the lowdown on how it will happen.

Per the Search Engine Journal, changes can be made to budget amounts or campaign names without impacting the targeting until March 17th. However, if you go to change the ad set level that will then cause changes at the audience level.

If you need to keep that particular ad to reuse, it may be best to edit the detailed targeting settings before March 17th in order to ensure you can make changes to it in the future.

I believe it was Heraclitus that declared change is constant. Knowing this, we can conclude other social platforms may follow suit and possibly adjust their targeting in the future as well.

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