Twitter admits suckage
Twitter CEO Dick Costolo knows where Twitter stands on user safety: “We suck at dealing with abuse and trolls on the platform and we’ve sucked at it for years,” he wrote to an employee – and thanks to The Verge, we’ve all seen the note.
Here’s the twist: Costolo made that statement two years ago, and until very recently, Twitter’s process for reporting and blocking abuse remained clunky and largely unchanged.
But apparently, Twitter is and has been listening closely to users as it revamps its user safety policies and tools. Because it’s so flagrantly violated every day, Twitter’s Hateful Conduct Policy is worth repeating in full:
“You may not promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or disease. We also do not allow accounts whose primary purpose is inciting harm towards others on the basis of these categories.”
Muting, reporting already exist
Last November, Twitter enabled the “mute” feature for notifications – users can now mute “key words, phrases, and even entire conversations” instead of just accounts. They also rolled out more direct and widespread abuse reporting – you can report any tweet in violation of Twitter’s Terms of Service, even if it doesn’t mention you.For good measure, Twitter also retrained its support teams, “including special sessions on cultural and historical contextualization of hateful conduct.”Click To Tweet
The social media platform kept the ball rolling when just last week, @TwitterSafety issued the following update: “We heard your feedback. You can now report Tweets that mention you, even if the author has blocked you.”
A new trifecta of changes
And now, the social media giant issued a trifecta of changes designed to curb trolls and improve overall user safety. According to their “Update on Safety,” here are the three new features:
First, something most users won’t even notice: Twitter is targeting trolls before they get a change to drag their knuckles or swing their clubs. This involves “taking steps to identify people who have been permanently suspended and [stopping] them from creating new accounts.”
Second, something that should have been a thing a long time ago: a safe search option. When you opt-in, blocked and muted accounts won’t show up, but if you really want to check out what the grunters have to say, a regular search will find them as usual.
Finally, Twitter will now automatically collapse “potentially abusive and low-quality replies so that the most relevant conversations are brought forward.” That means no more troll-scrolling.
Thank you, Twitter.
Facebook wants your nudes now to protect you from revenge porn later
(SOCIAL MEDIA) Facebook, attempting to get in front of revenge porn, is requesting that users send in all of their nudes.
In a heroic and totally innovative attempt to combat revenge porn, Facebook has come up with the following solution: “PM US UR NUDEZ.”
No seriously. They want your nudes.
But don’t worry, they’re only going to be viewed by a small group of people for manual confirmation of said nudes, and then stored temporarily… for reasons.
That part gets a little fuzzy. Some sources report that Facebook isn’t actually storing the images, just the links. This is meant to convert the image to a digital footprint, known as a hash, which is supposed to prevent the content from being upload to Facebook again.
Others say Facebook only stores the images for a short period of time and then deletes them.
What we do know, is this is a new program being tested in Australia where Facebook has partnered with a small government agency known as e-Safety and is requesting intimate or nude photos that could potentially be used for revenge porn in an effort to pre-emptively prevent such an incident.
Revenge porn is basically when someone uploads your personal and private photos online without your consent. Rather than address the issue of whether or not it’s such a good idea to take photos on a mobile, hackable device, it’s better to just send a large corporation all your nudes… through their Messenger app. /sarcasm
For your protection.
According to the commissioner of the e-Safety office, Julie Inman Grant, however, they’re using artificial intelligence and photo-matching technologies… and storing the links!
If this isn’t convincing enough, British law firm Mishcon de Reya LLP wrote in a statement to Newsweek, “We would expect that Facebook has absolutely watertight systems to guard the privacy of victims. It is quite counter-intuitive to send such intimate images to an unknown recipient.”
Oh, she wasn’t joking.
I’m not sure how many people still hold onto old intimate photos of themselves, but I am doubtful that it’s enough for this to really be effective as it only prevents intimate photos from being shared on Facebook. At least that’s the plan.
Reactions to this announcement have largely been met with amusement and criticism ranging from commentary on Mark Zuckerberg and Co. being total pervs, and theories of shared Facebook memories: “”Happy Memories: It’s been 1 Year since you uploaded 47 pictures of you in your birthday suit”!
Either way, I can only imagine someone’s inbox is flooded with crotch shots right now, and Zuckerberg has a potential new industry in the works.
Twitter might make a profit for the first time… ever
(SOCIAL MEDIA) Twitter seems to be very popular but it may surprise you to know that this is the very first time they might make a profit.
Twitter reports that after a year of slashing expenses and putting itself in a position to sell data to other companies, it’s expected to be profitable. What’s surprising (considering how #huge Twitter is) is that this the first time that it will be profitable based on “generally accepted accounting principles” – #GAAP!.
In the 11 years since Twitter took to the field, it has never once met this standard, operating at a loss of nearly 2.5 billion dollars since its inception.
Twitter has struggled of a number of reasons, but particularly after going public in 2013 it suffered declining user growth, the rise of the #twittertrolls (coincidentally, Troll’s are discussed in my favorite TIME piece about the internet – located here), and competition from Facebook for the tough realm of advertising.
Since 2013, shares fell steadily, but things have increased thanks to some optimistic changes – the promise to crack down on harassment and abuse, a feed arranged by algorithm instead of time, and Twitter’s most vocal fan of late, President Donald Trump.
For the numbers fans, Reuters provides some input: Twitter’s loss narrowed to about 21 million down from 103 million this year. They have worked to cut a great deal of expenses -16 percent across the board broadly impacting sales, marketing, and R&D.
This kind of focused core improvement (can) help tip the balance sheet on the expenses side – but generating revenues remains a challenge due to slow growth. Twitter hopes to relieve this by working out some deals to sell data – the currency of the 21st century.
Several months ago, TechCrunch made perhaps the most important observation – that despite the fact Twitter has changed the world, changed our marketing, and empowered us to connect with other people, it has remained unprofitable. Many small and large businesses profit from Twitter, but in these 11 years the company hasn’t #sharedinthewealth.
Twitter is touching every realm of business and for American’s, is touching every aspect of their lives given its new form as the preferred medium of the political sphere. Given that, they have much to do to change.
Facebook commands an audience five times the size of Twitter – and their ability to reach success for the future seems #questionable. And how Twitter’s success changes the scape of influence, outreach, and entrepreneurship is something else to be seen.
Is Facebook a potential Slack killer?
(SOCIAL MEDIA) Facebook’s steady ascent from social networking into the business world is giving Slack a run for their money.
When it comes to the business realm, Facebook has steadily been increasing their reputation. Though Facebook is pinned as the social network, they are now proving to everyone that they can dominate in the professional sector as well.
Last year, Facebook launched an ad-free version of the site meant for the office called Workplace. Initially, 1,000 companies were signed on to try out this “Facebook for the office” in its starter phase.
As of last week, Facebook announced that 30,000 organizations currently use Workplace. These aren’t just small time companies. Some of Workplace’s users include Starbucks, Lyft, Spotify, Heineken, Delta and most recently Walmart.
It seems that overnight it grew from another side project to a valid rival for other professional communication tools like Slack.
Slack is the go-to site for business professionals. With over 6 million users and acquiring more every day, Slack is the place for teams to collaborate in real-time. It has virtually replaced email and external software when it comes to internal communication.
Slack has been successful at acquiring small corporations to use their service.
The problem is that Slack has yet to join forces with larger clients that have now turned to other applications. Just last year, Uber left Slack because they could not handle their large-scale communication needs.
In addition to being able to handle the needs of large companies, Facebook also offers cheaper services than Slack. A premium account with Workplace costs $3 per user each month while Slack charges double at $6.67 per user each month.
With the rapid growth and major reputation of Facebook behind it, many predict that Workplace will replace Slack, and other sites like it, in the not so distant future.
Recently, Facebook also launched the Workplace desktop app and plan to include group video chat. The biggest obstacle Workplace faces is the association with Facebook. It is ironic, since it is also their greatest strength.
The truth remains that many people think of Facebook solely as a social media network. Many companies forbid the use of it at work so the transition from the personal to the professional realm is still an uphill battle.
Think LuLaRoe is a pyramid scheme? Founders say your opinion’s uneducated
Social media giants are trying to operate without human controls but are failing
New stats behind mobile addiction and how people are coping
Our five faves for Friday – almost Thanksgiving edition
Class action lawsuit claims Tesla plant is a hotbed of racism
Red Ventures acquires Bankrate, layoffs commence
All I want for Christmas is some Nuheara ear buds
Wall Street wants to formally jump into Bitcoin waters
LuLaRoe in $1B lawsuit for shady business model
Disruption vs destruction and AI’s use of both
Amy’s Ice Cream founder on Austin’s business risks and rewards #WhyAustin
Turns out a lot of people are in between introverted and extroverted
P. Terry’s founder on the booming economy in Austin #WhyAustin
Ladies and gentlemen, the U.S. National Anthem
Indeed President, Chris Hyams tells us #WhyAustin [video]
News neatly in your inbox
Join thousands of AG fans and SUBSCRIBE to get business and tech news updates, breaking stories, and MORE!
Thank you for subscribing.
Oh boy... Something went wrong.
Business News4 days ago
Court requires Glassdoor reveal identities of anonymous users
Tech News5 days ago
NASA, Uber team up to make flying cars a reality within 36 months
Business Finance5 days ago
Blockchain has a competitor that could already obsolete the tech
Opinion Editorials4 days ago
Do literally anything with your money besides buy an iPhone X
Tech News3 days ago
Turn your FAQ page into a chatbot without knowing how to code
Business News3 days ago
Feds to release new sexual harassment guidelines
Business News2 days ago
Harvard digs into how several women broke the glass ceiling
Tech News5 days ago
Mini-series inspires mental health app for veterans