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Visual Site Optimization (VSO)

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Dear Google, after finding this new search tool, I have found you to be boring. You may have more results, more money, fancy offices with armed security and jars of jelly beans, lots of media attention and the ability to run most everything in our lives, but you’re just not as shiny and sexy.

I recently discovered SearchMe.com and for my basic searches, I will be using their services over yours. Also, I don’t have to deal with ugly ads, irrelevant search results or a snooty attitude. SearchMe.com is super fast, very very very aesthetically pleasing and it feels like using the iPhone but with a mouse. Here’s an image tour of the search I just performed about the most important topic ever… me:





According to Searchme.com, “Searchme lets you see what you’re searching for. As you start typing, categories appear that relate to your query. Choose a category, and you’ll see pictures of web pages that answer your search. You can review these pages quickly to find just the information you’re looking for, before you click through.

Why This is Urgently Important

Enough silly talk, this actually is really important. Think about this: we’ve talked before about the importance of aesthetics on your site not only for reader retention but for RSS marketing. Also, we’ve talked about Trulia’s new visuals-first-info-last Snapshots search option. Put all these past articles together and you see a theme emerging- the searching environment is changing and user preferences are being taken into account. IF this is the wave of the future (forgive my cliche, but it totally applies), then aesthetics are crucial.

Will You Get Clicked??

With a visual search, there is a big difference between being found and being clicked. SEO is what will get your site found but being visually appealing is what might get you clicked (if people can move past the fun of flicking through screenshots of websites). Take a minute and think about how your website stacks up against others- would you click through on a thumbnail of your site? Is your blog formatted to be visually stimulating or do you have a wall of words? Are your single property websites up to par or are they templated and won’t stand out against others like it? I predict that this time next year, we will be focused on more than SEO to get our sites discovered, we’ll also be focused on what we’ve decided to call Visual Site Optimization (VSO).

Lani is the Chief Operating Officer at The American Genius - she has co-authored a book, co-founded BASHH and Austin Digital Jobs, and is a seasoned business writer and editorialist with a penchant for the irreverent.

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27 Comments

27 Comments

  1. Bill Lublin

    June 20, 2008 at 5:05 am

    Lani You have the best toys – The visual impact of this search mechanism is unassailable, and when I searche myself it was surprising in comparison with Google. I wonder what the impact of the amount of photos and text bring to the SEO process in this venue however. For example , oddly enough the majority of pictures of you look blonde, but tan – strange huh?
    😉

  2. jay

    June 20, 2008 at 5:26 am

    I tried this in beta awhile ago. I loved how you could select a category after results were to help get rid of the stuff you had no interest in but had come up in the results due to being similar in keywords or overlapping somehow. But I found after narrowing that the results were atrocious–websites with no depth or info being ranked far higher than those who merited the top rankings….

    If they can figure out how to rank the best and most useful sights at top that help the consumer/searcher combined with their option to select a category after the initial search they will have an incredible product. Until then it is cool but not accurate.

    jay

  3. John Lauber

    June 20, 2008 at 5:32 am

    That’s a cool search site. Sort of like PicLens for search. I like the term VSO, but I think this concept has just been lost of late. It should be something we are thinking about as we create blogs, websites, etc. anyway. How will it look? Right? Searching this way makes it a higher priority than it may have been recently, with many articles being written about content, content, content, but not much being written about the look. I think that’s because it’s so easy to find a WordPress theme or HTML template and just use it. We find one we like and just use it because WE like it, but without thought to how will our audience like it. Thanks for the reminder.

  4. Mack in Atlanta

    June 20, 2008 at 6:40 am

    We have all heard the importance of adding pictures to our listings. Buyers will skip over the ones without photos and will pay little attention if there are not multiple photos. How many times have we heard a picture is worth a thousand words? Recently I heard an interesting spin on that phase, “A picture is worth a thousand dollars”. For those of us who make a substantial portion of our income from leads generated from our sites we must make certain that we have visually optimized it. Thanks for the heads up.

  5. Norm Fisher

    June 20, 2008 at 7:16 am

    Love the search engine. It’s great to get that quick peek at the sites and it seems fairly smart as well.

  6. NikNik

    June 20, 2008 at 8:09 am

    VSO-sounds like a “take your blog to the next level” strategy to me! Whether its your re blog or your sps sites…visual presentation is key! Not only having all the parts (pictures, details, video, community info, etc) is important…but its how you lay it out and make it accessible to readers. And when it comes to accessing past blog articles, a visual search would highlight the content nicely. Now, if we can get peeps to wrap their brains around pics rather than words. 🙂 Nice post…you has creative!

  7. Sonny Gill

    June 20, 2008 at 8:11 am

    Nice post, Lani! I’ve always been a stickler for great design and form for any website. Personally I’m trying to adopt my web design ‘prowess’ to a new redesign of my blog. It definitely is becoming more than just content. You have a short amount of time to grab someones attention to your site, how are you going to do that other than content? Look fwd to see how sites begin to adjust visually to this new trend.

  8. Paul Chaney

    June 20, 2008 at 8:14 am

    Yes, to respond to your twit, this is definitely a post I’m interested in. Lani, you’ve got my wheels churning and my brain trying to wrap itself around this whole new way to do search.

    Design does become much more paramount, because you only get one chance to make a good first impression. That doesn’t negate the need for great content, because you also only get one chance to make a good second impression.

    BTW, another site that utilizes visual search is Viewzi. It’s just another example that the trend in search is changing. I bet Google is paying attention.

  9. Greg Cremia

    June 20, 2008 at 8:30 am

    You are right that getting found is not as important as getting clicked on. But getting clicked on is way to easy with the surfer attitude of the internet user. Click, click, click down the line starting at the top until they find what they are looking for. Getting clicked on doesn’t really matter if they don’t hang around.

    Potential clients are looking for meaty relevant content (listings) and when they find it they hang around. Pretty fluff might get you a lot of clicks but will it get you results?

  10. Lani Anglin-Rosales

    June 20, 2008 at 8:46 am

    Greg,

    With a visual search, there is a big difference between being found and being clicked. SEO is what will get your site found but being visually appealing is what might get you clicked

    SEO is still crucial but if visual search is the emerging search of preference, people will be naturally inclined to click on the prettiest option. Content is still king, but aesthetics are what will get people TO the content, thus VSO will become more important over time. Fluff won’t work because fluff won’t even get a site TO the visual search options.

    AgentGenius.com is a great example of a visually stimulating site with killer content.

  11. Michael Price

    June 20, 2008 at 9:30 am

    Results with relevance are what matters. The visual options are important and will certainly enhance the experience. Technology like Google’s Universal Search are more important to me. I want to see more than just web sites. Give me the podcasts, videos, .pdfs, .doc files and more and make sure it’s spot on.

    Once the results are right, then I would like to see it packaged into a better interface.

    If you want to see a much better example of “Visual Search” Check out Viewzi. It’s another visual search site in beta that will blow your mind. What’s really interesting about Viewzi is the true Web 2.0 aspect of the service. Users will be able to create customized search views that will add even more relevance to results. I’ve been waiting on referral code to see if I can get an invitation to test the private beta. As soon as I get a chance to test it out, I’ll come back and give a full review right here on AG. Go check it out and let me know what you think of it compared to SearchMe.Com

  12. Michael Price

    June 20, 2008 at 9:32 am

    Update. I have my account established. Look for a post over the weekend.

  13. Benn Rosales

    June 20, 2008 at 9:48 am

    Michael, trends by consumers are what we’re talking about here, of course content will absolutely count and as Lani said, seo is what will get you ranked in the first place.

    But lets examine this on an equal playing field for a second. Two sites, equally valuable in content, but who will get clicked first, and is there now even a reason to resume search one you’ve landed on sexy site #1. It’s no longer competing for just the best title or quote in the result.

    Consumer trends are what matter, not what us in the know might think of the trends. If search trends this way, and can really establish itself as a viable alternative, I’m guessing consumers are going to go for the pictures every time- we’re all to busy to read.

    The cool thing about Lani is that her habits and trends are regardless of any bias. She is a consumer which is what makes her input to valuable- she’s demonstrating what her and my daughter experimented with for well over 1.5 hours and our 11 yo was absolutely mesmerized.

    VSO is worth adding to consideration I think.

  14. Elaine Reese

    June 20, 2008 at 10:10 am

    WOW, I just checked out my name, and that is one cool search engine.

    The pros are that I can ‘see’ what the pages look like and whether it seems to offer the type of info that I want. Plus, I can do this without worrying whether the page is going to put any harmful cookies on my computer or whether I’ll have to deal with unwelcome pop-ups. It will also give a visual way to sort through what is just splogs since they’re so easy to identify with all their Google ads.

    The downside will be if a search brings up any “undesirable” pages that perhaps people don’t care to view. This could be a problem for parents since some photos are there with full view – if you get my drift. It would seem they will need to provide a way for people to check a box to NOT have those type of pages come up in a search. You just know that if these type of searches become the norm, that less reputable sites are going add sexy photos to their sites to increase their traffic.

  15. Carson Coots

    June 20, 2008 at 11:44 am

    A Stanford Persuasive Technology Lab Study found that consumers tended to rely heavily on overall visual design when assessing Web sites, including layout, typography and color schemes. About 54.6% of the comments by the consumers regarding financial sites referred to design look, which relates to the visual appeal of a site’s design, compared to only 16.4 percent of finance expert comments on this topic.

    “The data showed that the average consumer paid far more attention to the superficial aspects of a site, such as visual cues, than to its content. For example, nearly half of all consumers (or 46.1%) in the study assessed the credibility of sites based in part on the appeal of the overall visual design of a site, including layout, typography, font size and color schemes.”

    SUMMARY: https://www.consumerwebwatch.org/dynamic/web-credibility-reports-evaluate-abstract.cfm

    FULL report: https://www.consumerwebwatch.org/dynamic/web-credibility-report-evaluate.cfm

  16. Ines

    June 20, 2008 at 1:14 pm

    WOW – talk about pushing my visual buttons in just the right spot! For those of us who are visual, it’s cool, I do wonder how non-visuals feel about it – I tried my name and clicked on a couple of searches and didn’t quite go where it had to……so quinks it has! but as everything, I’m sure they’re working on it.

    Thanks for the toy – love it!

  17. Greg Cremia

    June 20, 2008 at 1:30 pm

    The people in the study were just analyzing the websites without any other goal than to answer survey questions. They were not looking for a website to accomplish a particular task.

    People looking to make a major investment such as a house tend to dig a little deeper than font, color and layout to determine trust. If I were selling trinkets where very little trust is required before a purchase is made then all of this might make sense. Selling houses is another story.

    I tried searchme for some air filters that I will be buying over the net and the screen shots of the websites searchme provided offered me no more help than the blurbs on google and I have a larger than normal screen. There actually were sites that might have what I wanted but the pictures were of different products than my search so those sites might get skipped but probably not as I need these filters and want to get the best deal, so I will read through them just the same.

    The end result on both search engines is I will start by clicking on the first result and read my way through the sites down the line until I find a vendor that satisfies my needs. Typically It takes 2 or 3 sites offering the same thing for me to compare value.

    When my site was on page three I got leads. When my site was on page two I got leads. Why? Because consumers didn’t find what they were looking right away and just kept clicking through until they found a site that provided what they were looking for. My site is nothing special but it works for some and not for others. Most likely people are using multiple sites to accomplish a goal. I know I do.

    While a “sexy” site might initially catch their eye, it is too easy to hit the back button and try out the rest of the sites to see if there is a better fit. There is a reason why they call it surfing.

  18. Lani Anglin-Rosales

    June 20, 2008 at 1:33 pm

    Greg, I see what you’re saying and I totally agree. You can be pretty all you want but if you’re not what consumers are seeking, you’ll get clicked on then clicked right off (so content is still the number one traffic driver). That said, my overall point remains that with visual search coming to the forefront as a *trend*, the day of SEO manipulating and walls of words and crappy clip art will have to adapt to a more aesthetically pleasing format.

  19. Benn Rosales

    June 20, 2008 at 1:34 pm

    Greg, don’t tell people the secret of page two 😉 haha

  20. My goodness . . . I can feel the dendrites spreading rapidly. That’s a way cool search tool. I get the feeling this is just scraping the surface, but I KNOW how important the visuals are. They are on to something.

  21. Paula Henry

    June 20, 2008 at 11:36 pm

    I just want to know the secret to page two:) Actually – I like the visual appeal. I agree, content will win in the end.

    I’m gonna have to evaulate my visual appeal, while continuing the SEO. I don’t believe it will be one or the other.

  22. Holly White

    June 21, 2008 at 4:46 am

    Wow. Very cool search tool, extremely visually appealing and easy to use. I just don’t like it because I rank better in Google.

  23. justin

    June 21, 2008 at 5:27 am

    the results suck

  24. Benn Rosales

    June 21, 2008 at 8:44 am

    #23 that’s why it’s public beta

  25. Glenn fm Naples

    June 21, 2008 at 11:35 am

    Interesting concept – but as Carson points out from the Stanford study – people are attracted to visually design. But wouldn’t Google pick this up when assessing the bounce rate for a site and its impact on its placement in the search results? People might click on a link look at the site and then go back to the results, due to the site being unappealling visually – hence the higher bounce rate.

  26. Benn Rosales

    June 21, 2008 at 11:55 am

    Glenn, Google wants to sell advertising, bounce rate means we see more ads to them. We want less bounce in google so the consumer sees less option, meaning we want them to buy our product not theirs, so to change it would really hurtfull to them I think.

  27. Ken Smith

    June 22, 2008 at 1:08 am

    “SearchMe.com is super fast,” I hope that was a joke. Even on a cable modem that is anything other then fast IMO. I like being able to scan 10 results in about 3 seconds, never will be able to do that with this type of search.

    In general I just want a site that will provide the information I am looking for quickly, could care less what the site looks like. Sure it has something to do with my personality type.

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Social Media

Reels: Why Instagram can’t compete with TikTok… yet?

(SOCIAL MEDIA) The future for Instagram Reels is uncertain, since even Instagram has acknowledge that TikTok is far ahead of them, but what does it mean for their future?

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Phone camera on stand in foreground with two women filming for TikTok or Instagram reels in the background

If you’re a TikTok user, chances are you’ve scoffed at Instagram’s attempt to compete with the hype. Yes, I’m referring to the Reels feature.

In an attempt to step in and absorb all the TikTok user run-off in August, when Trump announced the TikTok ban, Instagram launched Reels. Short, catchy and sharable clips, Reels are almost exactly like TikTok videos – but are they catching on?

In an interview with The Verge’s “Decoder” podcast, Head of Instagram Adam Mosseri says that he isn’t yet happy with Reels, stating that TikTok is still “way ahead”. While Reels is growing in terms of shared content and consumed content, it’s not nearly where Instagram hoped it would be by this point. Perhaps this is because TikTok is still alive and well. Or perhaps there’s something else to it.

It’s interesting to note that some of the most popular Reels on Instagram are simply reposted TikToks. This poses the question: Is Instagram’s Reels simply a channel where the ‘cream of the crop’ TikTok videos can get posted in a second location and exposed to a new audience, or is it actually a platform for creators?

Mosseri also hints at some sort of consolidation across Instagram’s video features (i.e., IGTV, in-post videos, Reels). Without being entirely sure what that will look like, I’m already skeptical – is this all just another example of Facebook (via Instagram) trying to hold a monopoly on the social media sphere?

My opinion? As long as TikTok is still in operation, it will reign supreme. While the two apps have a ton of overlap, they are simply different cultural spaces. TikTok is a trend-heavy, meta-humor creative space that relies on engagement between users through effect, duets, and other TikTok-exclusive features.

Adversely, Reels is a space for Instagramming millennials and Gen Xers who might be choosing to opt out of TikTok (which has sort of become the cultural epicenter for the younger Gen Zers). The feature might also be used by Insta influencers and creators of all ages who toggle between the two apps (i.e., reposting your viral TikTok on Instagram to gain more traction).

Whatever the reason is for engaging in Reels, I’m fully certain the feature will never amount to the success of TikTok – but I guess we’ll have to wait to see what Instagram has in store for us next.

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One easy way to organize your influencers inbox, get paid for fan DMs

(SOCIAL MEDIA) Superpage is a contact page for influencers that also allows users with a fanbase to charge fans money for guaranteed attention on their message.

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Demo page of Superpage, a contact page for influencers that lets you filter DMs across social media platforms.

At times, our inboxes can get out of control. Besides email from our family and friends, marketing and spam emails wind up in there, too. While for some of us, it isn’t too bad to handle. Some people might find it a little harder to manage because of the great influx of messages they receive. And, some of those people are influencers.

Well, that is one company’s target – if you have a fanbase, you have an influence. Superpage is a “contact page for influencers.” According to the company’s website, their product will help influencers declutter their inboxes and offer them a better communication setup.

“DMs & e-mails were built for generic human communication. With huge follower-base & more people seeking their time, influencers need a slightly different communication setup – designed just for them. That’s what we’re building at Superpage – a communication system uniquely crafted for influencers,” wrote Superpage Founder Srivatsa Mudumby.

Who can get Superpage?
Superpage is meant for influencers, creators, artists, writers, entrepreneurs, and just about anyone with a social media presence.

What does it do?
The platform allows fans to directly connect with influencers by letting them send a message through the influencer’s Superpage. So, instead of hoping to receive a reply from the DM they sent on Instagram or TikTok, Superpage guarantees a reply, as long as it isn’t illicit or spammy of course.

But, while Superpage lets fans communicate with their idol, it doesn’t do so for free. Fans “pay what they want” to send a message. However, the website doesn’t make it clear whether what you pay makes a difference. If someone pays more, will their message get prioritized? I doubt a $10 ticket gave anyone the chance to choose between general admission or VIP.

How does it work?
You sign up and set up your personalized page by adding a bio, display picture, cover photo, topics you’d like to discuss, etc. Once you link your bank account to your Superpage account, you can share your page on social media, website, or blog post. Through your unique “Superpage link” anyone can send you “Super texts” (messages).

In your Dashboard, you can view, manage, and reply to your messages. Superpage uses “restricted messaging”, which means each sender receives a limited number of messages to follow-up. Once you’re finished replying, the conversation will automatically close.

Fees and Payments
There is no monthly fee to use Superpage. The company makes money by charging a 5% commission plus credit card fees. And, it uses Stripe to process payments directly to the influencer’s bank account.

“People want to talk to influencers of the world but because of huge volume of messages & poor incentivization, influencers can never respond to everyone mindfully. We spoke to a ton of influencers and almost everyone complained “my inboxes are spammed,” wrote Mudumby.

Superpage does provide a new way for fans to reach out to their idols, but is it more like a way for them to charge for office hours? One thing is for sure, it’s a way for influencers to reach out to fans, but make money in the process, too. It’s up to you to decide if it’s something you’d put your money into.

As for a decluttered inbox, it does seem like all those emails and messages might not end up in your messy inbox. Instead, they will live on the platform’s dashboard in a, hopefully, more organized manner.

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If you’re not on Clubhouse, you’re missing out – here’s why

(SOCIAL MEDIA) What exactly is Clubhouse, and why is it the quarantine app sensation? There’s a few reasons you should definitely be checking out right now!

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Clubhouse member hanging out on the app, on a couch with mask on their face.

The new exclusive app Clubhouse is challenging what social media can be – and it might possibly be the best thing to blow up during quarantine.

Developed by ex-Google employee Rohan Seth and Silicon Valley entrepreneur Paul Davison, Clubhouse has only been gaining in popularity since lockdown. Here’s why you need to join immediately:

What is Clubhouse?

Clubhouse is like if subreddit pages were live podcasts. Or maybe if niche, topic-centric Zoom chatrooms could connect you with people from all over the world. But it’s ONLY audio, making it perfect for this period of lockdown where no one truly looks their best.

From networking events to heated debates about arts and culture to book clubs, you can truly find anything you want on Clubhouse. And if you don’t see a room that peaks your interest, you can make one yourself.

Why is it special?

Here’s my hot take: Clubhouse is democratizing the podcast process. When you enter a room for women entrepreneurs in [insert your industry], you not only hear from the established experts, but you’ll also have a chance to listen to up-and-coming users with great questions. And, if you want, you can request to speak as well.

If you click anyone’s icon, you can see their bio and links to their Instagram, Twitter, etc. For professionals looking to network in a deeper way, Clubhouse is making it easier to find up and coming creatives.

If you’re not necessarily looking to network, there’s still so much niche material to discover on the app. Recently, I spent an hour on Clubhouse listening to users discuss the differences in American and British street fashion. It got heated, but I learned A LOT.

The celebrities!

Did I mention there’s a TON of celebrities on the app? Tiffany Haddish, Virgil Abloh, and Lakeith Stanfield are regulars in rooms – and often host scheduled events. The proximity to all kinds of people, including the famous, is definitely a huge draw.

How do you get on?

Anyone with an iPhone can make an account, but as of now you need to be “nominated” by someone in your contacts who is already on the app. Think Google+ but cooler.

With lockdown giving us so much free time that our podcasts and shows can’t keep up with the demand, Clubhouse is a self-sustaining content mecca. Rooms often go on for days, as users in later time zones will pick up where others left off when they need to get some sleep. And the cycle continues.

Though I’m still wrapping my brain around it, I can say with fair certainty that Clubhouse is very, very exciting. If you have an hour (or 24) to spare, try it out for yourself – I promise, you won’t be disappointed.

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