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What were the top selling technologies of 2017?

(TECH NEWS) As we continue to obsess over new technologies, what were the big winners to round out the year?

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smartphone addiction

Last year was an interesting one, with promises of cars taking flight and phones degrading on purpose (but pay Apple a few more dollars and that’ll do the trick). Was Apple the dominant product we all think it was, or did 2017 end up being Amazon’s year? Let’s take a look at the year’s top selling technologies…

As you probably guessed, Apple won the top spot as the best-selling tech product provider of 2017, taking up two slots in the top five. Unsurprisingly, the iPhone was the best selling tech of 2017, with combined sales of all models outshining all other products in the top five combined.

The Apple Watch came in 4th place, with overall sales of 20 million units.

iPhone sales for the year were expected to approach 223 million units, an increase of 12 million over 2016’s sales, yet down from its 2015 record of 230 million iPhones sold.

Expectations for 2018 for Apple see continued expansion for the Apple Watch, and a quiet explosion in iPhone sales, driven by product updates and price reductions. A planned spring upgrade for the SE model precedes rollouts of new models in the fall, and an expected cut in price on models without edge-to-edge display serving as a driver for up to 350 million upgrades by users.

Coming in at second place was Samsung, with 33 million units sold of its Galaxy S8 and Note 8 in 2017. As this best seller list focuses on premium phones, other offerings from the Samsung family, such as the A-series and J-series, which don’t meet that standard, aren’t included in the overall units moved. Neither is the Galaxy Note 7, a combination phone/tablet released last year, but suffered from a global recall.

Amazon’s Echo Dot connected speaker came in third place, with 24 million units sold. In the weeks leading to the holidays, Amazon made the decision to slash the price of the Echo Dot from $49.99 to $29.99, which remains its price point to date—a decision which allowed holiday shoppers flexibility to fall in love with the Echo Dot and add it to their shopping lists in large quantity.

Rounding out the top five is the only video-game entry on this year’s list, the Nintendo Switch, which sold 15 million units. With a suggested manufacturers retail price of $299.99, the Switch benefited from a marketing campaign that began with the company’s first ever ad during Super Bowl LI. The ad campaign, which continued with commercials in such diverse places as the 2017 NCAA Division I Men’s Basketball Tournament, the 2017 Kids’ Choice Awards, and on programming blocks for Nickelodeon, Adult Swim, and Comedy Central, highlighted the multiple ways that gamers could use the hardware, at home and on the go, leading to higher than expected sales for the launch.

Roger is a Staff Writer at The American Genius and holds two Master's degrees, one in Education Leadership and another in Leadership Studies. In his spare time away from researching leadership retention and communication styles, he loves to watch baseball, especially the Red Sox!

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German company funded to become the WhatsApp for employee messaging

(TECH NEWS) Chat apps have been a staple for online communication, and a new one from Germany is hoping to take the top spot from WhatsApp.

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chat app Flip

It’s insane how many chat programs there are out there.

There’s iMessage/texting, Slack, Facebook Messenger, Instagram Direct Messaging, WhatsApp, Snapchat, and so much more. But one thing I think is pretty comical is chat trends within businesses and how this kind of software has affected the market.

To give some background, about 2 decades ago, chat was incredibly popular. You probably remember AIM (AOL Instant Messenger). This was the first online chat tool I used to stay in touch with friends, family, and colleagues.

In the late 90s all the way through the 2000s, chat was the thing – all the cool kids did it. Of course, most programs were pretty primitive in the early years, only offering group chat and direct messaging.

Despite their popularity, though, chat systems had a brief moment where they faded into the background, which lead to an eventual closure of otherwise popular chat software. Most recently, AIM, which had been holding on by a thread for years, closed after 20 years.

Now, it makes perfect sense why AIM closed. They weren’t able to compete with other devices that had similar built-in programs, like Apple’s iMessage. Eventually, desktop chat’s popularity became a thing of the past. But now we’re seeing a mass resurgence of chat features as businesses and marketers-alike realize the immense power chat software has in a variety of applications.

For example, in the newest wave of online retail selling (eCommerce), which has quickly become a flooded market, companies are looking to differentiate themselves by not only providing your average support (email and phone) but also by including customer-facing chat software, like Zendesk Chat (previously Zopim) and LiveChat, for their customers.

eCommerce is growing in popularity pretty quickly, and given recent trends where businesses are focused on immediate assistance, it only makes sense why they’d consider utilizing chat to assist their customers, and in turn, earn more sales.

But, although this background gives you some color to the history of chat and messaging software, that’s not exactly what this story is about.

In recent years, especially during the explosion of startups, it has become incredibly clear that companies can easily become tangled in their own company structure.

Sometimes companies hire off shore, sometimes they hire remote workers, and sometimes they simply have departments that are so separated, they never communicate with each other. For example, when I worked at Apple in Austin, Texas (2013-2014), in a large building with 4 floors and thousands of employees spread out all over, it was critical that I kept in touch with my immediate co-workers and other departments.

Apple’s solution (an elegant one at the time) was to suggest we use their native messaging software, iMessage, but even then, I noticed some serious drawbacks. Aside from the many missing valuable features, such as the ability to connect productivity applications (or any applications for that matter) and create more robust, specific group chats, the tool just didn’t feel like something we should be using in a corporate setting, let alone a startup.

And that’s around the time I started to notice new chat software, like Slack, enter the world – software that would improve communication between departments and co-workers, as well as offer the ability to connect important tools via API and, eventually through “app marketplaces”. The shift to app marketplaces was a great one, too, because before it existed (created in 2015), you had to be a developer to make apps work with the tool.

Because of all of this functionality, and the extreme need to stay in touch with all sorts of people that relate to your company or job, Slack has quickly become the chat provider. So much so that it’s now basically a household name and is being expanded to support like-minded communities, like what’s shown on the Medium.com site. In fact, I can confidently say that chat has come full circle in its popularity, for all sorts of applications.

But with Slack growing at an exponential speed (it’s in Silicon Valley’s hall of fame as the fastest growing business app), I’ve often wondered if there are any tools out there that could compare. So far, I’ve not found one, but a recent announcement by Tech Crunch proves that there are other companies out there who are trying to enter the company communication market. One such company, Flip, who is run by CEO Benedikt Ilg, is a Germany-based employee communication application that may fit the bill.

The company was founded in 2018 and received a whopping $4M in funding. They aim to connect employees and teams through their robust application, which offers features such as a personalized business-related news feeds, employee-specific profiles, cross-platform support, personalized branding, and of course, chatting via their messenger tool. They also brag about their security features, an ever-growing concern amongst most business owners.

According to their website, the company employs 19 people and a pretty adorable dog named Hazel (Chief Happiness Officer). It doesn’t look like the app is readily available to the public yet, but I can only hope it will be soon, as they start to use their funding, which was meant to hire more employees and to expand in general.

According to Tech Crunch, “The startup has now secured customers including Porsche, Bauhaus, Edeka, Junge IG Metall and Wüstenrot & Württembergische. Parts of Sparkasse and Volksbank are also among the customer base. Deutsche Telekom is also a partner.”

Needless to say, once this application becomes available, I’ll definitely test it out to compare to my current toolset, which mostly consists of Slack and associated apps/connections.

With any company, communication between departments is crucial to keep all aspects of it working like a well-oiled machine.

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Productivity hacks for tools you already have

(TECH NEWS) No downloading obscure apps to increase your productivity here. This website gives you productivity hacks to utilize the tools you already have.

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productivity hacks with productivity.so

If you find yourself searching for productivity hacks on the internet, chances are you’re already procrastinating. We’ve all been there and sometimes you do need to invest a little time upfront in order to save time long-term. The problem is that most “productivity hacks” recommend you download a new app or software which means you need to invest time in learning how to use it. All of this strays you further and further from your original goal of working more efficiently and saving time.

A new website called Productivity.so is designed to save you time by better utilizing the tools you’re already using. The websites founders are self-proclaimed productivity lovers who have devoted their own time to collecting a pool of productivity hacks for you iPhone, computer, Gmail, and more. No downloading obscure apps to increase your productivity here.

This website focuses on helping you make your current technology as useful as possible.

It’s a safe bet that there are dozens of ways you could be using your phone, computer, or tablet more efficiently. No one stops to read the instruction manual and even if you did it would only be so helpful because modern technology updates. Everything from your computer to your favorite social media app is constantly pushing out updates with new productivity hacks just waiting to be found.

It’s impossible to keep up on your own! Earlier today I realized you can switch between Twitter accounts by holding down the home button. I use this app every day, but I couldn’t tell you if this a new feature or if I just noticed it.

Productivity.so could be a great way to stay up to date on the latest UX tricks that will help you and your team speed up your workflow. The website currently hosts a small library of hacks that users can browse through. The next great breakthrough in your productivity could be waiting.

The website also offers a free weekly newsletter which promises to send you two new productivity hacks each week. These hacks will be simple tricks like switching between Gmail accounts by holding down your avatar. They’re easy enough that you can start implementing them into your daily routine right away.

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Free streaming service you haven’t heard of boasts 25M subscribers

(TECH NEWS) Tubi may not have caught your attention among the dozens of streaming services, but they are sporting a healthy user count.

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Tubi welcome screen

In 2005, YouTube took the world by storm. A couple of years later, Netflix moved away from its original plan of DVD rentals and switched over to streaming video on demand. At the time, it was a groundbreaking idea. Netflix now reports over 60 million US subscribers.

Who knew it would disrupt the cable industry? Netflix once dominated the market, largely because it was the only service. Today, there are dozens of streaming services that offer hundreds of options. We’re no longer limited to the big three, Netflix, Hulu and Amazon Prime Video. Let’s talk about Tubi, which is making a strong statement.

Tubi started in 2014 as a free service. Last year it reported 20 million monthly users. The latest report is that it’s up to 25 million active monthly users. You can find Tubi on many different streaming devices, Roku, Fire TV, Apple TV and more. One source reports that Tubi has over 50,000 titles, from your favorite reality shows of the past decade to movies from past eras.

Tubi really is free. The service does not offer a premium level. You won’t have to enter a credit card. It is ad-supported, but the ads aren’t intrusive or prevalent. You don’t even need an account to watch Tubi, unless you’re watching programs that are rated R or designated as mature.

The one downside to Tubi is that it doesn’t have a lot of high profile content. Many of the programs seem to be cult favorites. But it does have a large library of content. All of which is free. It is a good alternative to Netflix when you’re waiting for the next season of whatever original programming you like. In my house, that would be “The Crown.”

Tubi’s content changes throughout the month. Don’t assume that just because you see a title today that it will be there tomorrow.

The streaming industry is growing by leaps and bounds. In just a few months, Disney+ has gained 41 million subscribers. Tubi may have a hard time keeping up if it doesn’t keep expanding its library. But thankfully, consumers now have other options beyond Netflix.

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