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Uber has secretly set up tip limits for drivers #classy

(TECH NEWS) Uber has had a shaky year, but their latest move proves that perhaps a new leader doesn’t mean a new culture.

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After frequent requests from drivers, Uber finally added a tipping option to their ride-sharing app this June. But, after a few months to try it out, riders and drivers alike have been disappointed to discover that Uber puts an upper limit on how much a rider can tip.

Lyft has allowed riders to tip for almost five years, but Lyft too has a tipping maximum. In many cases, Lyft and Uber drivers aren’t aware that there’s a limit to tips until they have a generous customer who finds that they can’t tip as much as they’d like.

Initially, these apps were seen as a convenient, tip-free alternative to traditional cab services. However, because fares are calculated in mileage and not time, tips can be especially appreciated when rides take a long time but have low mileage, such as in dense traffic, or when the driver has to make multiple stops. And of course, tipping is always a great way to say thanks to a driver who goes the extra mile (no pun intended) to help out the rider or make the ride especially pleasant.

Unfortunately, some riders have found that they can’t tip as much as they’d like. Uber told CNET that they placed a maximum on tips to help avoid “fat fingers” typos, such as when a customer means to type $10, but accidentally types $100 instead – a problem that could seemingly be solved by adding a secondary confirmation before withdrawing the payment.

Uber limits tips to 200 percent of the cost of the ride, or $100. Lyft also limits to 200 percent of the fare, but also blocks tips above $50. Of course, riders can always tip in cash – but not having to carry cash was one of the perks of ride-sharing apps in the first place.

Generally, drivers for Lyft get more tips than Uber drivers. That’s because Lyft riders receive a prompt to tip upon reaching their destination, whereas Uber drivers have to reopen the app and rate the driver before tipping. Since few Uber riders take the time to rate their driver, even fewer ever make it to the tip screen.

Granted, an extra big tip is a rare and precious thing. But it shouldn’t be up to the company to cap tips if riders feel compelled. Says Denise, a Los Angeles Uber driver, “Generosity should be something that you have no limit on.”

Ellen Vessels, a Staff Writer at The American Genius, is respected for their wide range of work, with a focus on generational marketing and business trends. Ellen is also a performance artist when not writing, and has a passion for sustainability, social justice, and the arts.

Tech News

Help solve COVID-19 with your home computer

(TECH NEWS) Your home computer can do more than just show you funny cat pictures or get you in trouble with family members, it can help solve COVID-19.

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Folding@Home

Did you know that while you are sitting at home doing your social distancing thing, be that working from home, video games, movies and TV, or making funny videos out of boredom, you can actually be actively helping solve the COVID-19 outbreak?

If you have a computer of almost any quality, or even a specific series of Android phones, you can become part of a huge network of computers that process data from scientists and medical researchers. If the internet is ever going to serve a good purpose, this is it!

Basically you just need to download a small app called Folding@Home, choose the COVID-19 projects and packets of data will be sent to your device and it will process that data in the background of whatever else you use the computer or phone for. It’s free, easy, and practically invisible to your everyday life.

“So what will my computer be processing in the first place?” you may ask, well I’m glad I made you ask. Think of viruses as a robotic manufacturing piece of equipment, you can see what comes up to it, and what leaves it, but what does it actually affect and how? You can’t see its inner mechanical workings or the program running it, this is the information from Folding@Home your computer will help scientists to understand so that they can craft a vaccine.

Now a lot of new technology is helping battle this pandemic, like 3D printed masks and valves, disinfecting robots, along with just keeping the people happy like guaranteeing continued services, and I am not discrediting any of that, they are very important to stop the spread. This on the other hand goes for the jugular as it were, to stop the virus on its own home turf, and costs you almost nothing. (Technically it costs you more power, but hey with a lot of power companies not expecting payment, and not charging late fees and whatnot, maybe they take the brunt of this payment)

If you want to be able to go back into the world you by now miss, this is an easy way to contribute to helping everyone. You can say “I helped solve the COVID-19 crisis!” If doing this makes you feel good or at least interests you, there are dozens of other projects similar to Folding@Home through Berkeley Open Infrastructure for Network Computing(BOINC) that you can contribute to such as tracking asteroids, simulating star formation, breaking down data about other viruses and medical needs, even the search for alien radio signals.

In a time when we all need help, take a step forward and BE the help.

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Instagram helps pass social isolation with co-watching

(TECH NEWS) As social distancing become commonplace, Instagram responds with co-watching. The Newest way to look at and watch content with friends.

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Deep into the second week of quarantine, third or fourth week for some of us, the isolation is starting to become quite real. Thanks to modern technology we can reach out to our friends and family without leaving the house, but it pales in comparison to the social lives many of us once enjoyed together. While you can certainly FaceTime or video call your friends, it’s still difficult to watch things together, mimicking the in-person experience. Many people have begun searching for apps that allow you to watch televisions shows and trending news together, so you can all see the same thing, at roughly the same time (thanks, lagging) and comment accordingly.

In a timely release, Instagram just launched a new feature called “Co-Watching.” This takes Instagram from a solo experience to a shared experience for up to six people. Co-Watching gives users the ability to video chat and browse through Instagram’s content together, thus making it more of a social gathering. The only downside to this feature, in my opinion, is that you cannot Co-Watch IGTV. Oftentimes, IG posts that are over the time limit are shifted to IGTV and you won’t be able to watch the full post with Co-Watching, but all other feeds and content on Instagram will be able through the new Co-Watching feature (except private posts, of course).

Ready to Co-Watch? Getting started is pretty easy, if you’re somewhat familiar with Instagram. To start, initiate a video call with whomever you want, up to six, in your Co-Watching party, by tapping on the arrow icon in the upper-right corner and select the video camera icon. You’ll see the video chat interface pop up and from there you’ll want to look to the lower right-hand corner for a “media” button, which looks like a mountain photo icon. Tap on that icon and you’ll see all the posts you’ve liked. Select a post or video from your favorites, or from Instagram’s recommended feed and whatever you tap will be shared to all your partygoers. If you’re watching a video, it will continue to loop until you or one of your friends select something new.

There are several other group chat/watching options currently available if Instagram isn’t your jam. Netflix can be used with the Party app. Netflix Party is available on Chrome browsers (on desktops or laptops) and allows you to synch your favorite videos with group chat. There is also the Squad app. It allows you to screen share anything on your phone with your friends. This works with texts, IG, Snapchat, Spotify, YouTube, Amazon, TikTok, and more. Start a group video chat with your selected friends, then broadcast your screen and start chatting. Squad is available in the App Store and Google Play.

While Instagram’s new feature is fun, the inability to share while watching IGTV makes it fall a bit flat for me. Have you tried, or will you try Instagram’s Co-Watching feature?

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Tech News

Broadband internet can save rural lives, especially now

(TECH NEWS) Will this bill finally put broadband internet access into the communities that need it most? Rural communities are quickly falling behind.

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Lack of information kills.

As in straight up will put you in the ground, kills.

Example: Did you know they sell apricot kernels by the bag as a superfood? Did you know that their seeds, as well as those of most stone fruits like nectarines, plums, and peaches contain a chemical called amygdalin? Did you know that amygdalin converts to cyanide in the human body, and will take your Whole Foods shopping behind out like a bag full of used N95 masks on trash day?

If you didn’t know, you know now, and if you knew before, either you’re a botanist, scientist, or some other positive -ist, OR you found out like I did. On the internet.

Y’all, my height, weight, and the calendar say the same thing: it’s not 1995 anymore.

There’s no ‘pounding the pavement’ to get a job, it’s on the internet. There’s no ‘Just call and find out’, you get put on hold and a robo voice tells you to get on the internet. PS, that last weird thing you saw your doctor about? They went to school, and they can authorize the tests, but they Googled that mess too, I guarantee you.

The web is an everyday utility in every country with steady lights and running water for more than 5% of the populace. So why are my folks in the wide open spaces being left out on this? Simply put, it’s a matter of companies not bothering to put the broadband infrastructure in place coupled with increasing charges in paying for the services in the first place. A new bill is looking to change that, and I am THUH-RILLED.

RJ Karney Director of Congressional Relations at the American Farm Bureau spearheaded putting Bill S.1822, AKA Broadband Deployment Accuracy and Technological Availability Act, AKA the DATA Act (nice one), in front of President Trump, and the payoff will payoff thusly if signed into law:

Rural communities will have better access to remote healthcare–physical AND mental, highly important to anyone for whom a doctor’s visit is a literal day trip.

Broadband usage will be tracked more accurately, allowing companies to get a glimpse into where reinforcements are needed most.

Those trackings will be used to decide where government funds will be allocated in order to facilitate internet implementation (say that 10 times fast).

20 Million Americans with no access to broadband, and the standard of life that comes with it will be granted the access they need.

Lovely, right?

And for everyone who likes the taste of leather out there, this isn’t a matter of the free market deciding not to provide a service because it isn’t profitable. No, dear reader, these companies have actively TURNED DOWN government funding to roll out faster internet in less populated areas, citing ‘We don’t wanna’ (my paraphrase) and ‘We know better than they do, and they don’t NEED this’ (also my paraphrase).

Even a city gal like me knows manure when she sees it.

I had a similar situation going on here in Austin. Once I moved out of the crappy apartments that just HAPPENED to be on the tail edge of a rich zip code, and into the crappy apartments by the GOOD taco places, my internet didn’t work right. Because the area had too many “poors” for -company name redacted, although it rhymes with Air BnB- to have put up the structures for working internet there. Despite the fact that my bill was not any lower.

It’s not okay.

Look obviously country folk aren’t stupid. I defy you to be as sharp as someone who has to get up at 5AM and drain a horse’s abscess without getting a hoof-shaped dent between the eyebrows. But especially now in our Covid-19 inundated world, we need info that you cannot just ‘know’. This is unprecedented stuff! For all I know, the virus feeds on the compounds in garlic, and I’m seconds away from a sweet n’ savory death due to all my ‘fight it off’ infused honey!

The issue is that no amount of good ol’ fashioned common sense is going to keep you from knowing not to feed your baby with contaminated Gerber’s that just got recalled because some sick douche-iot purposefully sneezed in the mashed peas. When I say ‘We need the information’, that WE means ALL of us.

Let’s hope for the best for this bill, and get everyone wired, hired, and fired up.

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