How to

Realtors, what to say when you have nothing important to say

The sounds of silence

They say “silence is golden.” When negotiating, after either party has made their proposal, professional negotiators will tell you that the next person that speaks, loses.”

It doesn’t matter if you believe in evolution or creation, there must be a reason we have two ears and one mouth.

Complaining and whining about things we can’t or won’t change, repels people, trust and opportunity.

The majority of people love to hear themselves talk.  They love to talk about themselves and their lives more than they want to hear someone blah-blah-blah about how they’re so magnificent and Number ONE.  People appreciate us more when we focus less on talking about how interesting we are and focus on how interested we are in them.  On way to do this is to be a good listener instead of a good talker.

When we let them share talk, and we listen (instead of thinking about what we’re going to say next), we learn how to best to help them. What to share.  What problems them need solving or which questions need answering.  If we listen we learn how to be valuable.

I’m writing about this subject because even though I know that in most cases, listening is more important than talking, I often blab away anyway.  So I’m writing this to remind myself, and if on rare occasion you over-blab too, hopefully this will help us both.  If you’ve mastered the Listening To Talking Ratio, and you have a friend who could use the reminder, forward this on to them.

Here’s what I should say when I have nothing important to say…


What do you talk about when you have nothing to say?



  1. MH for Movoto

    May 16, 2011 at 3:53 pm

    Ha, great article. True for all walks of life.

  2. Andrew Mooers

    May 27, 2011 at 8:15 pm

    Deliver more property and area information. Ease up on the broker agent branding and let the property, local community events and flavor do the talking.

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