Can you imagine being locked out of your own Instagram account for no rhyme or reason? Well, dozens of people just found out, and they are PISSED.
Thankfully, we’ve got a solution to make sure you don’t lose out if it happens to you.
First, some context
According to coverage from Consumerist, “Several Instagram users began complaining about the disabled or deleted accounts on Twitter today [July 6], noting that they received no warning or explanation for why their accounts were no longer active. The affected accounts appear to cover a wide range of users, from business owners, to fan and personal accounts.”
Via Twitter, Instagram did acknowledge a known bug causing the issue and said, “we’re working to resolve this as quickly as possible.”
However, the response came hours after complaints began, possibly because the issue allegedly affected a very small number of user accounts.
Furthermore, while Instagram gave instructions to users on how to reconfirm their identities and recover their account, they aren’t guaranteed to work.
So, bearing all that in mind, we here at American Genius recommend backing up your entire account in order to preserve your content.
Use what they give you
If you still have access to your account, you can utilize Instagram’s recently-launched Archive function. This lets you take photos off public view without removing them from your account; only you will be able to see them.
However, this does you no good if you’re already locked out, nor does it save posts that are publically available.
For that reason, we recommend a third-party backup option for your profile content.
A’int no party like a third party
You have a few different options. Our favorite one utilizes IFTT (If This, Then That). Using this automation tool, you can write a conditional function that says if you post a new photo to Instagram, it will automatically be sent to a cloud drive, such as Google Drive, OneDrive or Dropbox.
Along with the benefit of multiple storage options, we love this solution because you can set it and forget it.
That being said, it is not a complete solution; IFTT will ONLY backup up new photos, instead of old ones. To backup your entire collection of old memories, Instaport seems to be a crowd favorite.
Instaport is a free service that lets you download a backup of your entire account.
Once you download this backup, you could upload it to your preferred cloud storage provider, then set IFTTT to send future backups into that same folder.
Better safe than sorry
Using these tips, you can avoid being a total victim of an Instagram screw-up. Hopefully, this recent one will resolve shortly.