Connect with us

Tech News

Google is showing their second face by backing robot reporters

(TECH NEWS) Google spent years pushing people to blog, to share, to index, to feed it information and have no switched it up and are undermining themselves.

Published

on

indeed top 50 reporter news google

RIP human reporters

So! Turns out I’m doomed. Evidently, Google is funding a machine to write news articles. And after all the good press I gave the robot apocalypse, too.

bar
As my future is naught but despair and devastation, I suppose there’s nothing to talk about but history. Ever hear of Ned Ludd?

Old Ned Ludd

Even if you haven’t, you probably have. “Ludd” as in “Luddite,” which is to say, per Dr. Wik I. Pedia, “one opposed to industrialisation, automation, computerisation or new technologies in general.”

That’s really not fair.

First of all, Ned Ludd shouldn’t be remembered in history at all, because he isn’t. He wasn’t real. Ned Ludd, which may or may not be rural English for Edward Ludlam, was a Robin Hood-type fictional figure. They even both hung out in Nottingham, albeit some centuries apart.

Much like brave Sir Robin (extra geek cred for catching the reference), old Ned was both an empowerment fantasy and a cautionary tale. Robin Hood stories warned about the depredations of power-hungry nobles: here is what honest fellows who would farm and hunt may expect when rich men come for their land, and here is what may be done about it.

Likewise Ludd, who was the hero and horror story of 18th century industrialization.

Poking the bear

The story goes that Ned Ludd was an abused, developmentally disabled teenager. An “idiot boy,” in the charming idiom of the time. He worked for a weaver, and after either being mocked by children because he was due to lose his job, or failing to keep up with the pace that technology set for his job and being flogged for idleness by his masters – yes, masters, and yes, they could flog him; the 18th century sucked – he quite reasonably got a big stick and bashed said technology to scrap.

That brings us to second of all.

Ludd was right.

I mean, obviously he was right in the short term. If my options are “break something” or “starve,” give me 5 minutes, I got a wrench in the car.

But the real Luddites were right too.

The actual, historical Luddites weren’t kneejerk anti-technologists. They were skilled artisans, mostly weavers, which is to say, they required tech to do their jobs. And yet, they masked up and stomped out a bunch of machines, and when they got busted, remembering the tale, they’d say “Ned Ludd did it.”

Those workers weren’t afraid of technology.

They were afraid of what was being done with technology by people who didn’t understand the work they were doing.

Masters of their craft, they knew important aspects couldn’t be automated, and that those aspects, those fundamentally human qualities, could vanish in a generation if not systematically tended. People forget. Skills die.

The cost of robots

Now the dread machines are coming for me and like the Luddites, my first concern isn’t my job as such. I am hubristically hopeful no machine made by man can match my curling chestnut locks or inexhaustible supply of geek wisdom. Besides, if an evil robot does take my job, know what I used to do? Tech support. Thinking that’s gonna come up in the AI Age.

What I’m afraid of is what the Luddites were afraid of.

I’m afraid of what we lose.

The Luddites, those master artisans, understood the value of work. Work demands craft, experience and inspiration. Those things cannot be automated, and trying is not only silly but dangerous. They can only be acquired by doing the work, with the help of people who already know it.

Happily, neither that kind of learning nor that kind of work are in short supply, at least not yet.

Both went digital with the rest of humanity.

Ironically, the best example in the entire world is Google, whose core business model is acquiring, assessing and presenting the results of that work. On the whole, Google doesn’t create things, not even knowledge. It just aggregates, sorts and presents it better than anyone else. That’s a remarkable achievement, and it shouldn’t be undersold.

It also doesn’t change the fact that Google doesn’t do the work. Other people do.

The Ludd Question

Google’s business is connection, linking questions with answers, needs with solutions, people with people. Connection is the best part of the digital revolution. The worst, by far, is hacking the human parts out of vital systems and pretending they’re OK. Companies hack out employees. News outlets hack out fact checkers and failsafes.

It has become possible to have things that still work (barely) after you pull the humans out of them.

As it stands, and fair dues, it’s early days on this thing, that’s exactly what you get with the Google news robot. It produces nothing. To quote the article, it “turns news data into palatable content.” It’s built on the universal, deadly dangerous assumption of the digital age: somebody else has done the work. I just have to find it.

The trouble is that good journalism is about doing the work, and good work requires humans. Taking humans out of the equation means losing things that cannot be replaced.

At the end of the day, that’s the Ludd Question. How much can you afford to lose?

#RobotReporter

Matt Salter is a writer and former fundraising and communications officer for nonprofit organizations, including Volunteers of America and PICO National Network. He’s excited to put his knowledge of fundraising, marketing, and all things digital to work for your reading enjoyment. When not writing about himself in the third person, Matt enjoys horror movies and tabletop gaming, and can usually be found somewhere in the DFW Metroplex with WiFi and a good all-day breakfast.

Tech News

Making Slack actionable makes you productive

(TECHNOLOGY) Slack is an amazing productivity tool, but of course can add more to your plate – this feature puts you back on track.

Published

on

slack

You know when you’re using Slack and you’re having a conversation with your teammate about whether or not you should grab lunch or go to Soul Cycle, but before you can answer, your editor Slacks you about deadlines and your design partner messages you proofs and suddenly you snap back to reality and remember that you’ve been working on a blog post for an hour and your concentration is completely shattered? You know, the exact moment when your productivity is officially derailed?

Well, Slack now offers Actions to help make sure that doesn’t happen. Your day may get busy, but at least nothing will slip through the cracks, work-wise.

Integrated with project management tools like Asana, Zendesk, and Jira, Actions allows users to create and comment on tasks, tickets or issues within conversations. That means no clicking through tabs or apps until you can no longer remember why you started clicking in the first place. More importantly, Actions keeps track of the work you need to do and when you need to do it.

So, how do Actions work?

1. Need to create a deadline or set up an appointment? Anything you see in Slack that needs a follow-up can be turned into an action when you click the ••• icon and choose an “action.”

2. When you’ve completed an action, a message appears in your Slack channel and lets your team know you’ve flagged it for follow-up.

3. Whichever app you’ve integrated with will alert Slack at which point you and your team can determine the next steps.

Bottom-line, Actions help keep your workflow moving. While it may not stop the onslaught of Slack messages from breaking your concentration, at least you’ll know what you should to be concentrating on.

If you’re curious to know more about Actions, the company has ample info on their API pages for your perusal.

Continue Reading

Tech News

Freezetab streamlines how you save tabs in Chrome

(TECH NEWS) Freezetab is the newest chrome extension that allows you to organize saved tabs in a myriad of ways.

Published

on

freezetab

Internet made easier

With the browser becoming more and more of a workspace than merely an application, the built in bookmarks tool may leave you a bit hungry for more.

bar
Chrome users who need better tools to organize and manage bookmarks may find the power they need in Freezetab.

Bookmark’s cooler, hotter younger brother

Freezetab seeks to answer the questions of “what if I could organize my bookmarks by website” or “I only want to save all but two of these tabs on zen office designs.” It seeks to give you more options beyond the “one or all” choices in chrome. Here is the lowdown:

  • The calendar feature remembers WHEN you saved a tab – so if you can’t remember the title you can just go back to the day.
  • Chrome either lets you save one or all tabs. Freezetab expands those options to include: all, current, everything but current, right of, left of, or pick and choose.
  • If you are sharing a collection of tabs with a workgroup or a partner, it exports as a nice textbox that is easy to share in integrated messaging, IM, or email. Or even social media!
  • Sorting is robust, and there is a solid search feature that searches as you type.
  • That quick save feature saves all the tabs and closes them – and you can adjust that quick save feature to meet your needs.
  • There is a handy little star feature to note important bookmarks (i.e. recipes and excel techniques).
  • Enhances your close tab capability to close everything to the left and specific tabs – this great if you work in chrome and have 75 tabs open that have one letter names.
  • It is easier to sort tabs after you save them – you can search for them and then sort into folders you create rather manually organizing them into folders.
  • As a bonus: for those who don’t want to have to sort bookmarks – unlike Chrome which requires you to pick a folder or risk turning your bookmarks to an unorganized mess, the extension automatically organizes it for you.

Freezetab findings

After spending a few moments with Freezetab, it does fit in nicely with a workflow. Solidly reviewed, the developer did solve an issue with “pinned” tabs in the 1.2 update. – so it doesn’t remove or add them. The features are nice and easy to use, and it doesn’t require more than five minutes of playing around.

One complaint – if you choose to the right or left of the current tab to close, it did close the active tab as well – which was a little funky. But once you get comfortable with the nuances, it’s easy to use.
The interface is function over form, but you won’t have any problem using or customizing this extension. Now Bookmark smart y’all!

#FreezeTab

Continue Reading

Tech News

We’ve all seen job listings for UX writers, but what exactly is UX writing?

(TECH NEWS) We seeing UX writer titles pop up and while UX writing is not technically new, there are new availabilities popping up.

Published

on

writers net neutrality twitter facebook outlook email drag

The work of a UX writer is something you come across everyday. Whether you’re hailing an Uber or browsing Spotify for that one Drake song, your overall user experience is affected by the words you read at each touchpoint.

A UX writer facilitates a smooth interaction between user and product at each of these touchpoints through carefully chosen words.

Some of the most common touchpoints UX writers work on are interface copy, emails and notifications. It doesn’t sound like the most thrilling stuff, but imagine using your favorite apps without all the thoughtful confirmation messages we take for granted. Take Eat24’s food delivery app, instead of a boring loading visual, users get a witty message like “smoking salmon” or “slurping noodles.”

Eat24’s app has UX writing that works because it’s engaging.

Xfinity’s mobile app provides a pleasant user experience by being intuitive. Shows that are available on your phone are clearly labeled under “Available Out of Home.” I’m bummed that Law & Order: SVU isn’t available, but thanks to thoughtful UX writing at least I knew that sad fact ahead of time.

Regardless of where you find a UX writer’s work, there are three traits an effective UX writer must have. Excellent communication skills is a must. The ability to empathize with the user is on almost every job post.

But from my own experience working with UX teams, I’d argue for the ability to advocate as the most important skill.

UX writers may have a very specialized mission, but they typically work within a greater UX design team. In larger companies some UX writers even work with a smaller team of fellow writers. Decisions aren’t made in isolation. You can be the wittiest writer, with a design decision based on obsessive user research, but if you can’t advocate for those decisions then what’s the point?

I mentioned several soft skills, but that doesn’t mean aspiring UX writers can’t benefit from developing a few specific tech skills. While the field doesn’t require a background in web development, UX writers often collaborate with engineering teams. Learning some basic web development principles such as responsive design can help writers create a better user experience across all devices. In a world of rapid prototyping, I’d also suggest learning a few prototyping apps. Several are free to try and super intuitive.

Now that the UX in front of writer no longer intimidates you, go check out ADJ, The American Genius’ Facebook Group for Austin digital job seekers and employers. User centered design isn’t going anywhere and with everyone getting into the automation game, you can expect even more opportunities in UX writing.

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!