Connect with us

Tech News

Google is showing their second face by backing robot reporters

(TECH NEWS) Google spent years pushing people to blog, to share, to index, to feed it information and have no switched it up and are undermining themselves.

Published

on

indeed top 50 reporter news google

RIP human reporters

So! Turns out I’m doomed. Evidently, Google is funding a machine to write news articles. And after all the good press I gave the robot apocalypse, too.

bar
As my future is naught but despair and devastation, I suppose there’s nothing to talk about but history. Ever hear of Ned Ludd?

Old Ned Ludd

Even if you haven’t, you probably have. “Ludd” as in “Luddite,” which is to say, per Dr. Wik I. Pedia, “one opposed to industrialisation, automation, computerisation or new technologies in general.”

That’s really not fair.

First of all, Ned Ludd shouldn’t be remembered in history at all, because he isn’t. He wasn’t real. Ned Ludd, which may or may not be rural English for Edward Ludlam, was a Robin Hood-type fictional figure. They even both hung out in Nottingham, albeit some centuries apart.

Much like brave Sir Robin (extra geek cred for catching the reference), old Ned was both an empowerment fantasy and a cautionary tale. Robin Hood stories warned about the depredations of power-hungry nobles: here is what honest fellows who would farm and hunt may expect when rich men come for their land, and here is what may be done about it.

Likewise Ludd, who was the hero and horror story of 18th century industrialization.

Poking the bear

The story goes that Ned Ludd was an abused, developmentally disabled teenager. An “idiot boy,” in the charming idiom of the time. He worked for a weaver, and after either being mocked by children because he was due to lose his job, or failing to keep up with the pace that technology set for his job and being flogged for idleness by his masters – yes, masters, and yes, they could flog him; the 18th century sucked – he quite reasonably got a big stick and bashed said technology to scrap.

That brings us to second of all.

Ludd was right.

I mean, obviously he was right in the short term. If my options are “break something” or “starve,” give me 5 minutes, I got a wrench in the car.

But the real Luddites were right too.

The actual, historical Luddites weren’t kneejerk anti-technologists. They were skilled artisans, mostly weavers, which is to say, they required tech to do their jobs. And yet, they masked up and stomped out a bunch of machines, and when they got busted, remembering the tale, they’d say “Ned Ludd did it.”

Those workers weren’t afraid of technology.

They were afraid of what was being done with technology by people who didn’t understand the work they were doing.

Masters of their craft, they knew important aspects couldn’t be automated, and that those aspects, those fundamentally human qualities, could vanish in a generation if not systematically tended. People forget. Skills die.

The cost of robots

Now the dread machines are coming for me and like the Luddites, my first concern isn’t my job as such. I am hubristically hopeful no machine made by man can match my curling chestnut locks or inexhaustible supply of geek wisdom. Besides, if an evil robot does take my job, know what I used to do? Tech support. Thinking that’s gonna come up in the AI Age.

What I’m afraid of is what the Luddites were afraid of.

I’m afraid of what we lose.

The Luddites, those master artisans, understood the value of work. Work demands craft, experience and inspiration. Those things cannot be automated, and trying is not only silly but dangerous. They can only be acquired by doing the work, with the help of people who already know it.

Happily, neither that kind of learning nor that kind of work are in short supply, at least not yet.

Both went digital with the rest of humanity.

Ironically, the best example in the entire world is Google, whose core business model is acquiring, assessing and presenting the results of that work. On the whole, Google doesn’t create things, not even knowledge. It just aggregates, sorts and presents it better than anyone else. That’s a remarkable achievement, and it shouldn’t be undersold.

It also doesn’t change the fact that Google doesn’t do the work. Other people do.

The Ludd Question

Google’s business is connection, linking questions with answers, needs with solutions, people with people. Connection is the best part of the digital revolution. The worst, by far, is hacking the human parts out of vital systems and pretending they’re OK. Companies hack out employees. News outlets hack out fact checkers and failsafes.

It has become possible to have things that still work (barely) after you pull the humans out of them.

As it stands, and fair dues, it’s early days on this thing, that’s exactly what you get with the Google news robot. It produces nothing. To quote the article, it “turns news data into palatable content.” It’s built on the universal, deadly dangerous assumption of the digital age: somebody else has done the work. I just have to find it.

The trouble is that good journalism is about doing the work, and good work requires humans. Taking humans out of the equation means losing things that cannot be replaced.

At the end of the day, that’s the Ludd Question. How much can you afford to lose?

#RobotReporter

Matt Salter is a writer and former fundraising and communications officer for nonprofit organizations, including Volunteers of America and PICO National Network. He’s excited to put his knowledge of fundraising, marketing, and all things digital to work for your reading enjoyment. When not writing about himself in the third person, Matt enjoys horror movies and tabletop gaming, and can usually be found somewhere in the DFW Metroplex with WiFi and a good all-day breakfast.

Continue Reading
Advertisement
1 Comment

1 Comment

  1. Pingback: AI can identify investment opportunities in crypto #mindblown - The American Genius

Leave a Reply

Your email address will not be published.

Tech News

Offer customers a frictionless online experience with these updates

(MARKETING) Companies of all sizes still have clunky, hard-to-use websites – here’s how to fix that and offer a quality online experience.

Published

on

online experience

The internet has clearly done wonders for retailers and businesses that sell physical products. Ecommerce is exploding and the evolution of various platforms makes it possible for even the smallest of companies to create their own global supply chains with very little upfront investment or cost. But don’t forget about service-based businesses – such as beauty salons, yoga studios, gyms, chiropractors, and massage centers. These types of businesses have benefited tremendously as well.

The internet has given service businesses the opportunity to increase exposure, drive leads, and better engage modern customers in a convenient manner. However, with great opportunities come incredible responsibilities.

If you want your business to be competitive in today’s landscape, you have to offer customers and clients a frictionless online experience, or a so-called omnichannel solution.

Smooth user experience (UX) is what separates successful businesses from average ones when it comes to online marketing and lead generation. If you want to offer frictionless UX to your customers, here’s where you need to start:

1. Understand buyer journeys
“Today, customer interactions are continuous, contextual, highly personalized and ever-changing, no matter if the customer is on an iPad, talking to Alexa, or entering a subway station,” digital marketing expert David Aponovich points out.

The problem a lot of businesses encounter is a misunderstanding of the customer buyer journey. They view it in isolation, instead of as a long-term play.

“When you start to build digital experiences around your consumers’ actual lives and stop thinking in one-time purchases, you’ll be one step ahead of your competitors,” Aponovich continues. “Removing friction? It starts by being where your customers want you and need you to be.”

2. Offer convenient scheduling
No more asking customers to call the office or send an email in order to schedule an appointment. Rarely will a customer remember to do this. And if they do, it creates an unnecessary hitch in the buying process. You need to offer more convenient scheduling options.

An online appointment scheduling resource will help tremendously with this aspect of UX. A tool like SimplyBook.me makes it easy for smaller businesses (with minimal resources) to streamline the scheduling process for customers and clients. Customers can seamlessly move from interest to purchase/scheduling in the same step.

3. Present plenty of visuals
Nobody likes clutter. As you know, minimalism is the best policy in modern web design. If you want to give your visitors what they’re looking for, ditch the superfluous elements and meaty paragraphs. Instead, opt for high-quality visuals that say more with less.

4. Increase website functionality
Your website should be more than a receptacle for content – or even a platform for scheduling appointments. While these are important aspects, the site itself needs to be functional. This could look like selling physical products directly from the site (if you have them) or offering interactive content that addresses key customer pain points.

5. Make yourself discoverable
It’s easy to believe that UX is all about your website experience, but it actually encompasses a lot more than that. If you want to keep your customers happy, they need to be able to find you. Today, leading brands are putting a huge emphasis on social media, online word of mouth, SEO, and PPC advertising. Prioritize discoverability and you give yourself a pretty big head start.

The internet gives your business an opportunity to reach your target market in a manner that few who went before you would have ever dreamt possible. But it’s not enough to simply reach your audience. Once you engage them, you have to expose them to the frictionless online experience in order to drive conversions and grow your brand. Take some time to think about how you’re doing in this area.

Continue Reading

Tech News

Microsoft to become 3rd largest gaming company after Blizzard acquisition

(TECHNOLOGY) Microsoft will not be left behind in the Metaverse. The tech giant plans to fully acquire Activision Blizzard by 2023 for $68.7 billion cash.

Published

on

The front of the Microsoft office with large Microsoft logo.

Microsoft announced plans to acquire the video game publisher, Activision Blizzard, on January 18, 2022, in an all-cash transaction reported to be valued at $68.7 billion.

The deal gives the tech giant popular game franchises, such as World of Warcraft, Call of Duty, Overwatch, Diablo, and many more to add to its arsenal. This acquisition sets Microsoft up to be the third-largest gaming company by revenue.  Microsoft expects the deal to close in the 2023 fiscal year (which begins in July of this calendar year) once the customary closing conditions have been completed along with the regulatory review and Activision Blizzard’s shareholder approval. Both Microsoft and Activision Blizzard’s board of directors have already approved the deal.

This deal comes in hot on the heels of an avalanche of issues surrounding sexual harassment where 37 employees have reportedly left Activision Blizzard according to this article on The Verge. Microsoft states that Bobby Kotick will continue to serve as CEO of Activision Blizzard, and he and his team will maintain their focus on driving efforts to further strengthen the company’s culture and accelerate business growth. Once the deal closes, the Activision Blizzard business will report to Phil Spencer, CEO, Microsoft Gaming.

Phil Spencer, the CEO of Microsoft Gaming, posted both Activision and Microsoft Gaming will continue to operate independently until the deal is complete with Activision Blizzard then all business will be reported to Spencer.

“Gaming is the most dynamic and exciting category in entertainment across all platforms today and will play a key role in the development of metaverse platforms,” said Satya Nadella, chairman and CEO, Microsoft. “We’re investing deeply in world-class content, community, and the cloud to usher in a new era of gaming that puts players and creators first and makes gaming safe, inclusive, and accessible to all.”

Maybe you noticed the not-so-subtle hint regarding the Metaverse by Microsoft’s chairman and CEO Satya Nadella, but it seems everyone is quick to mention to the public and or other companies listening that they are gearing up to bring their A-game to the Metaverse. Whatever that ends up being.

In the meantime, we can predict some of the possible changes to come from this buyout. Microsoft currently has Game Pass, their subscription-based model for Xbox, which recently hit 25 million subscribers. Now’s the time to sign up for the Game Pass subscription before prices go up to match the revamped gaming inventory. Microsoft could potentially lock down new releases and not deliver them on other platforms, i.e., PlayStation, giving them exclusivity and driving subscription sign-ups.

Whatever ends up happening, Microsoft is making big moves to not be left behind in the gaming world or the Metaverse.

Continue Reading

Tech News

Want to save snippets of a Zoom meeting? Listener makes it possible!

(TECHNOLOGY) Listener lets you screenshot or bookmark important sections of live meetings, as well as curate a playlist of snippets, to share or playback.

Published

on

Listener for Zoom tool landing page on laptop.

We live in a very computer-mediated world where the bulk of communication is done virtually. Many of us spend a great deal of time – whether for work or pleasure – on video calls connecting with people that we’re unable to meet with in person.

Zoom became the unofficial mascot for the pandemic and has shown no signs of going anywhere. So naturally, people are looking for ways to put this to even more of an advantage – like by creating messaging extensions to utilize in lieu of live meetings.

Now the folks behind Listener are getting in on the action by creating Listener for Zoom.

The new tool allows users to bookmark important moments of Zoom calls in real-time and easily turn long recordings into bite-sized video clips.

As founder Nishith Shah puts it, “Zoom meetings just got more productive!”

Listener allows users to do a myriad of things, including live bookmarking to create short video clips; ability to transcribe your entire meeting; edit video clips by using transcripts instead of struggling with video editing tools; share video highlights with your team; create playlists from video highlights across different Zoom meetings to tell powerful stories; use projects to organize your meetings and playlists.

Founders say that Listener is designed for pretty much anyone who uses Zoom. In early testing, the founders found that it is especially helpful for product managers and UX researchers who do customer interviews.

They also reported that early-stage founders have been using Listener to add powerful customer videos to their investor pitch decks. It is also helpful for recruiters and hiring managers who search transcripts across hundreds of hiring interviews to remember who said what and to pass on important clips to other people in the interview process.

The tool is also beneficial for teams and hiring, as customer success and sales teams create a knowledge base with Listener to train and onboard new employees. They also use it to pass on customer feedback to the product teams.

This could also be great for clipping video elements that are appropriate for social media use.

On January 11, 2022, Listener was awarded #3 Product of the Day on Product Hunt.

Listener for Zoom is free while in Beta. The tool works only with licensed (paid) Zoom accounts.

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!