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Opinion Editorials

Is artificial intelligence (AI) going too far, moving too quickly?

(EDITORIAL) Ironically, the answer to the question, “Will Skynet kill us all?” lies not in the eternal, shiny and chrome future, but in history. Is AI about to blow up in our faces?

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Tech is on the up and up

It feels almost redundant to say we live in an age of unprecedented technological growth. I mean just look at this stuff – a computer crafted an actual organism, a cell phone as a microscope, a robot that can run and be used by the military, a helium-filled 6TB hard drive, open-source industrial machines, and a syringe with tiny sponges that can seal a gunshot wound in seconds.

That’s just since 2010 – throughout the world, and not just the privileged world, tech has been in a state of exponential improvement for generations. Some people are pretty concerned about that.

But there are concerns

I don’t blame them. Neither does Dr. Guru Banavar, Chief Science Officer for Cognitive Computing at IBM who recently wrote on the subject. “The most urgent work is to recognize and minimize bias. Bias could be introduced into an AI system through the training data or the algorithms,” he notes.

He’s the head of cognitive computing at IBM, so he’s kind of got a dog in this hunt. Some other really smart people – Bill Gates, Stephen Hawking and Elon Musk, for example, three dudes to whom it often pays to listen – are saying the opposite.

*Deep breath*

They’re wrong.

*Pause*

OK, I don’t hear Microsoft office drones or Musk-branded actual drones coming to get me. But maybe they just blue-screened and need a reboot before they march down my street like Cybermen and arrest me for heresy, so let’s get serious.

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Coal, steel, and concrete

Ironically, the answer to the question, “Will Skynet kill us all?” lies not in the eternal, shiny and chrome future, but in history. When I said tech has been exponentially improving for generations, it wasn’t hyperbole. It was math. Human life has changed more in the last 300 years than in the twenty thousand beforehand, when we figured out putting seeds in the ground makes them do stuff. The Industrial Revolution never really ended. The combination of Newton’s rigor and Watt’s engineering that remade the mostly agrarian world with coal and steel and concrete, is still remaking the world, still mostly with coal and steel and concrete.

More importantly, a chilling amount of recent history has been about managing, and too often failing to manage, the consequences of those changes, whether economic, environmental, or terribly human.

Worse before it gets better

AI is going to be another big change. Industrial Revolution big? Dammit, Jim, I’m a writer, not an oracle. But I’m putting my money behind Dr. Banavar rather than the Three Wise Geeks, because this time we have an unprecedented advantage: 300 years of our ancestors screwing up. London had two million people in it before it had sewers. That led directly, and unsurprisingly, to the germ theory of disease, which in turn led to not dying of tooth decay. I am in favor of not dying of tooth decay.

The only reason AI is a thing is because the great pre-AI paradigm shift was an immeasurably vast increase in the availability of data. That means that this time, we have a chance of seeing the consequences coming. Thanks both to pro-AI scholars like Dr. Banavar and AI skeptics like Dr. Hawking, the implementation of AI could be something new: a conscious revolution.

After all, we were afraid of this change decades before it came.

Alan Turing, founding father of computer science took on the philosophical tangles of AI all of two years after the first stored-program computer was created, and  Hubert Dreyfus – not to mention HAL and Superman – addressed the fears and failures of artificial intelligence when it was still a tall ask to get a computer in one room.

Or will we triumph?

When Thomas Newcomen set his piston bouncing, he had no idea he’d started the Industrial Revolution. He was just trying to dry out a mine. There wasn’t an angel on his shoulder whispering “Hey, before you turn on your engine, have you considered it might cause a cholera outbreak in London and the subsequent founding of epidemiology?

We’ve got the angel, in the form of a wealth of opinions on what machine learning should and should not do. We’ve traced the lines of dominoes back from the triumphs and tragedies of world history. AI represents a chance at Revolution Mark 2, change guided from “go” by human interests.

Though who knows? Maybe I’m with the Cybermen.

#AI

Matt Salter is a writer and former fundraising and communications officer for nonprofit organizations, including Volunteers of America and PICO National Network. He’s excited to put his knowledge of fundraising, marketing, and all things digital to work for your reading enjoyment. When not writing about himself in the third person, Matt enjoys horror movies and tabletop gaming, and can usually be found somewhere in the DFW Metroplex with WiFi and a good all-day breakfast.

Opinion Editorials

The *actual* reasons people choose to work at startups

(EDITORIAL) Startups have a lot going for them, environment, communication, visible growth. So it is easy to see why they are so popular now

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Startups are perpetually viewed as the quintessential millennial paradise with all of the accompanying perks: flexible hours, in-house table tennis, and long holidays. With this reputation so massively ingrained in popular perception of startups, is it foolish to think that their employees actually care about the work that startup companies accomplish?

Well, yes and no.

The average startup has a few benefits that traditional business models can’t touch. These benefits often include things like open communication, a relaxed social hierarchy, and proximity to the startup’s mission. That last one is especially important: While larger businesses keep several degrees of separation between their employees and their end goals, startups put the stakes out in the open, allowing employees to find personal motivation to succeed.

When an employee can find themself personally fulfilled by their work, that work reaps many of the benefits of the employee’s dedication, which in turn helps the startup propagate. Many aspiring startup employees know this and are eager to “find themselves” through their work.

Nevertheless, the allure of your average startup doesn’t always come from the opportunity to work on “something that matters.”

Tiffany Philippou touches on this concept by pointing out that “People come to work for you because they need money to live… [s]tartups actually offer pretty decent salaries these days.”

It’s true that many employees in their early to late twenties will likely take any available job, so assuming that your startup’s 25-and-under employee base is as committed to finding new uses for plastic as you are may be a bit naïve—indeed, this is a notion that holds true for any business, regardless of size or persuasion.

However, startup experience can color a young employee’s perception of their own self-worth, thus allowing them to pursue more personally tailored employment opportunities down the road—and that’s not a bad legacy to have.

Additionally, startups often offer—and even encourage—a level of personal connection and interactivity that employees simply won’t find in larger, more established workplaces. That isn’t symptomatic of startups being too laid-back or operating under loosely defined parameters; instead, it’s a clue that work environments which facilitate personalities rather than rote productivity may stand to get more out of their employees.

Finally, your average startup has a limited number of spots, each of which has a clearly defined role and a possibility for massive growth. An employee of a startup doesn’t typically have to question their purpose in the company—it’s laid out for them; who are we to question their dedication to fulfilling it?

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Opinion Editorials

People saying “I love you” at work casually – yay or nay?

(EDITORIAL) Is saying “I love you” in the workplace acceptable in the current harassment and lawsuit climate? Let’s take a look at the factors.

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Anyone who works in “The Office” knows sometimes there is a failure to communicate. Per email conversation, context can get lost in translation.

So, why then, in the age of the Me Too Movement, are coworkers saying: I Love You?

I’m guessing it’s thanks to our digital lifestyle?

No, I’m not a Boomer. Thank you very much. That’s a different editorial. But, I’ve been working since way back in the day. A time when we wore tennis shoes with nylons. Wait, that’s still a thing?

Alas, I digress.

If we consider the culture of work, particularly in the case of some start-ups, it’s not uncommon for there to be beer in the workplace, casual dress – meaning you have clothes on – and possibly a more youthful expectation around communication.

So, f*ck yeah, dude, I love you!

With the use of workflow apps like Slack, where people can text you – while on the toilet, no less. I mean, who hasn’t told a colleague, “OMG! You are a f@cking ?” after dealing with a challenging situation/customer/boss/client and that colleague comes to the rescue.

Just me? Oops.

Maybe it started back with the I Love You Man commercial, which also became the title of a bromance.

If the bros can have their bromance, then why can’t we all say those three words in the workplace?

I’m not gonna spoil the party and say never. I’m just going to suggest some things are better left unsaid.

First, words are powerful.

Because this is the era of Me Too, it’s easy for there to be misinterpretation. What if a woman says it to a male colleague. A boss says to a much junior employee.

Can you say harassment?

One of my former managers didn’t even like me saying her name. I can’t imagine what she’d do if I said: “I love you.”

But, here’s a real reason. People are happy with us one day and not the next.

Keeping it chill and professional is important. For example, I once called my co-worker – and very good friend – a nasty Spanish word and it almost resulted in a knife fight. What I learned is one day you are joking around and your friend isn’t.

Second, a laissez-faire attitude toward communication can become second nature. You can’t be accidentally telling your client, you love them, now can you? I mean, beyond being authentic, those words mean a lot to some people, just tossing them about shows a real lack of judgment and can result in an extremely negative response.

Which leads me to my last point.

“Et, tu Cheryl”

One company I worked at hired Gallup to do a survey of staff. One of the questions was about having a work BFF, which is important in the workplace. Often we have our work husband or wife or sister, even. We all need someone we can lean on.

In the workplace, depending on the culture and environment, it may be a good place to keep it 100 or, if too toxic, a better place to fake it. Even people who seem to be on your side might be just waiting to pounce.

Get too close, say the wrong thing and Cheryl gets your office with the window and the red stapler too.

All I’m saying is keep it real, but maybe not too real.

Oh, and btw, I <3 U.

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Opinion Editorials

Audi paves the way for how to thoughtfully reduce a workforce

(BUSINESS NEWS) Audi has a new electric car plan that will eliminate 9,500 employees…but in a shocking twist, we’re not even mad. WATT’s going on here?

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Audi E-tron

12 billion motivational posters/yoga tops/specialty ziploc bags can’t all be wrong: Positive change always comes with loss.

For German Audi workers, the company shifting gears to focus on manufacturing electric vehicles will see employee losses to the tune of 7.5k people being Audi of a job there. In the next five years, another 2,000 jobs are expected to get the axe as well.

So they should be panicking, right? Audi workers should mask up and be out in the streets?

Well, considering the general state of the world, yes. But if we’re isolating to just this change, no!

See, Audi’s not actually shoving people out of the door to make room for younger, sexier, more fuel-efficient staff. The jobs they’re cutting are going to be cut due to employees leaving on their own for different pastures and retirement. As in, no one’s getting laid off through 2029.

Now there’s an electric slide I can get behind!

Audi’s top brass, in an Ohm-My-God twist (see what I did there), actually sat down with worker reps and talked this move out. This kinder, gentler, distinctly NON-assy arangement will save the company over 6.6 billion dollars over the next decade, and all of that cash is going to boogie-woogie-woogie into their ‘lightning car development’ piggy banks.

Yay for them!

And yay for us.

See, Germany has a (recent) history of not being horrible to their employees. It’s why Walmart’s attempt to claw its way into Deutschland went up in so much smoke. And that history is accompanied by a reputation for stunningly positive change for everyone from white tie to black apron.

With a brand as giant, trusted, and drooled over as Audi is managing to conduct massively profitable business without schwantzing anyone over, everyone here in the US has a shining example to point to and follow when making massive company moves.

Notably, Tesla, America’s favorite electric car company is almost cartoonishly anti-union, anti-worker, and anti-running dress rehearsals on expectation/glass shattering exhibitions. The prevailing thought is that it’s a necessity to be some kind of moustache twirling villain to get ahead because so many businesses insist upon it.

But that chestnut cracks here.

No more ‘Businesses exist to make money’ excuses. No more ‘You have to be ruthless to get ahead’ BS. Those selective-sociopathy inducing phrases never made any sense to begin with, but now, we’ve got a shining example of towering projected #GAINZ for a company doing right by its people without a single head rolling on the factory floors or a single decimal point moved left in the ledgers.

Ya done good, Audi.

Here’s hoping more businesses stateside follow in your tire tracks.

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