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Instagram influencers see few repercussions for sneaky ads; crackdown’s coming

(TECH NEWS) Instagram influencers are getting slaps on the wrist for omitting the truth about their sneaky posts.

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Instafamous

Do you base all of your purchasing decisions on filtered Instagram posts with paragraphs and paragraphs of hashtags that are blurred out in a haze of consumerism? Are you suspicious of any product or service that doesn’t appear on social media, for fear that it’s “only for old people”?

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As a result, do you find yourself refusing to buy anything that can’t be purchased on a smartphone? Have you been drinking a lot of diet tea and wearing a lot of weirdly specific sock brands lately?

Influencers

If this sounds uncomfortably familiar, you or someone you love may have fallen prey to the increasingly unavoidable population of influencers. If you’re unfamiliar with the term, it’s a word for people who spend a lot of time getting paid to do things that other people do for free, like wearing socks and using Instagram filters. Considering the growing popularity of the term, and the occupation, the wordsmith in me feels the need to develop a term for influencers in aggregate.

A pride of lions, a murder of crows . . . a hashtag of influencers?

Influencers are usually paid per post or per campaign by the various brands they endorse, and they’re making more moolah than seems decent. The Kim Kardashians of the internet make upwards of $500,000 for each endorsed campaign, and users with three million plus followers can expect a tidy $75,000 or more per sponsored post. I would wear a lot of sock for that kind of money.

Influencer marketing is all about establishing credibility and trying to get social media users to forget they’re being marketed to.

But it’s definitely still marketing, and shocking as it may seem, there are rules for that.

Cracking down gently

The Federal Trade Commission (FTC) recently announced that they’d sent out 90 gentle reminder letters to rogue hashtaggers who are “forgetting” to disclose paid posts, or who are burying “#ad” in an unreadable puddle of hashtag vomit which, even if their followers are super interested in the influencers #hashtags, might not even show up, since there are usually only three lines shown per post on the mobile app before you have to click that annoying “more” button, which, #aintnobodygottimeforthat #notanad #ijustlikeoutdatedreferences #amidoingthishashtagthingright?

That was so annoying to type, and I hope nobody read it because it’s dumb.

So in their letters, the FTC recommends (like the way a law recommends that you follow it) placing the disclosure above the “more” button, and ensuring that the disclosure truly is “clear” and “conspicuous,” as per the law.

These letters are the FTC’s half-hearted response to a petition filed by a group of consumer advocates that was filed last year.

The petition cited shady ads by Insta-influencers, and Public Citizen, one of the groups spearheading the petition, seems to be happy with the letter thing.

“We live in an era where celebrities and average citizens are sharing every detail of their lives on social media, from what they ate for breakfast to selfies featuring their ‘favorite’ products. It is often unclear whether an Instagram user is paid to post a product endorsement or if they genuinely use it,” said campaign coordinator Kristen Strader. “That’s exactly why brands are using influencer marketing as a primary way to reach young consumers.”

But she went on to emphasize the importance of, you know, actually doing something about it.

“Until the FTC takes enforcement actions against repeat offenders, the culture around influencer marketing will not change and consumers will continue to be misled.”

Same old, same old

As far as I can tell, there’s no reason this little letter will change anything. If they’ve gotten away with it up until now, why should they change their stealthy hashtagging ways?

And, really, they aren’t going to read a printed letter that comes in the mail unless it has a QR code for a new filter or something.Click To Tweet

Does that even make sense? That’s not the point. You know the point. A snail mail hand slap isn’t going to change the status quo. Let’s see the FTC actually tackle regulating social media marketing, instead of #pretend-caring.

#InstagramFTC

Staff Writer, Natalie Bradford earned her B.A. in English from Cornell University and spends a lot of time convincing herself not to bake MORE brownies. She enjoys cats, cocktails, and good films - preferably together. She is currently working on a collection of short stories.

Tech News

This phishing simulator tests your company’s (lack of) readiness

(TECHNOLOGY) Phishero is a tool which tests your organization’s resistance to phishing attacks. Pro tip: Most companies aren’t ready.

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In the wake of any round of cyberattacks, many organizations question whether they’re prepared to defend themselves against things like hacking or other forms of information theft. In reality, the bulk of workplace data thievery comes from a classic trick: phishing.

Phishing is a catch-all phrase for a specific type of information theft which involves emailing. Typically, a phishing email will include a request for sensitive data, such as a password, a copy of a W-4, or an account’s details (e.g., security questions); the email itself will often appear to come from someone within the organization.

Similar approaches include emailing a link which acts as a login page for a familiar site (e.g., Facebook) but actually stores your account information when you sign in.

Luckily, there’s a way for you to test your business’ phishing readiness.

Phishero, a tool designed to test employee resistance to phishing attacks, is a simple solution for any business looking to find any weak links in their cybersecurity.

The tool itself is designed to do four main things: identify potential targets, find a way to design a convincing phishing scheme, implement the phishing attack, and analyze the results.

Once Phishero has a list of your employees, it is able to create an email based on the same web design used for your company’s internal communications. This email is then sent to your selected recipient pool, from which point you’ll be able to monitor who opens the email.

Once you’ve concluded the test, you can use Phishero’s built-in analytics to give you an at-a-glance overview of your organization’s security.

The test results also include specific information such as which employees gave information, what information was given, and pain points in your current cybersecurity setup.

Phishing attacks are incredibly common, and employees – especially those who may not be as generationally skeptical of emails – are the only things standing between your company and catastrophic losses if they occur in your business. While training your employees on proper email protocol out of the gate is a must, Phishero provides an easy way to see how effective your policies actually are.

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Tech News

Domino’s asks Supreme Court to take up web accessibility case

(TECHNOLOGY) Domino’s is going all the way to the top to ask the Supreme Court to decide if ADA applies to their (and your) website.

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As long as your company is following the rules and regulations set by the Americans with Disabilities Act of 1990 (ADA), customers with disabilities should be able to access your brick-and-mortar store. The ADA ensures that stores have parking spots, ramps, and doors wide enough for folks in wheelchairs.

But does the ADA also extend to your business’s website? That’s a question that the Supreme Court may soon have to answer.

As an increasing number of services and opportunities are found online in this day and age, it’s quickly becoming a question that needs answering. Several New York wineries and art galleries, Zillow, and even Beyoncé have been sued because their websites were unusable for people who are blind.

In 2016, Domino’s Pizza was sued by a blind customer who was unable to order a pizza on Domino’s website, even while using the screen reading software that normally help blind people access information and services online. The Ninth Circuit Court ruled that Domino’s was in violation of the ADA and that the company was required to make their sites and apps accessible to all. Three years later, Domino’s is petitioning SCOTUS to take on the case.

Domino’s argues that making their sites and apps accessible would cost millions of dollars and wouldn’t necessarily protect them or any other company from what their lawyer called a “tsunami” of further litigation.

That’s because the ADA was written before the internet had completely taken over our social and economic lives. While the ADA sets strict regulations for physical buildings, it has no specific rules for websites and other digital technologies.

The Department of Justice apparently spent from 2010 to 2017 brainstorming possible regulations, but called a hiatus on the whole process because there was still much debate as to whether such rules were “necessary and appropriate.”

The Domino’s case proves that those regulations are in fact necessary. UsableNet, a company that creates accessibility features for tech, reports that there were 2,200 court cases in which users with disabilities sued a company over inaccessible sites or apps. That’s a 181 percent increase from the previous year.

While struggling to buy tickets to a Beyoncé concert or order a pizza may seem like trivial concerns, it’s important to consider how much blind people could be disadvantaged in the modern age if they can’t access the same websites and apps as those of us who can see. Christopher Danielsen from the National Federation of the Blind told CNBC that “If businesses are allowed to say, ‘We do not have to make our websites accessible to blind people,’ that would be shutting blind people out of the economy in the 21st century.”

If the Supreme Court decides to take the case, it could set an important precedent for the future of accessibility in web design.

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Tech News

Slack video messaging tool for the ultra lazy (or productive) person

(TECHNOLOGY) Courtesy of a company called Standuply, Slack’s notable lack of video-messaging options is finally addressed.

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Slack — the popular chat and workflow app — is still going strong despite its numerous technical shortcomings, one of which is its notable lack of native video or audio chat. If you’re an avid Slack user, you might be interested in Standuply’s solution to this missing feature: video and audio messaging.

While it isn’t quite the Skype-esque experience for which one might hope when booting up Slack, Standuply’s video messages add-on gives you the ability to record and send a video or audio recording to any Slack channel. This makes things like multitasking a breeze; unless you’re a god among mortals, your talking speed is significantly faster than your typing, making video- or audio-messaging a viable productivity move.

The way you’ll record and send the video or audio message is a bit convoluted: using a web browser and a private Slack link, you can record up to five minutes of content, after which point the content is uploaded to YouTube as a private item. You can then use the item’s link to send the video or audio clip to your Skype channel.

While this is a fairly roundabout way of introducing video chat into Slack, the end result is still a visual conversation which is conducive to long-term use.

Sending video and audio messages may feel like an exercise in futility (why use a third-party tool when one could just type?) but the amount of time and energy you can save while simultaneously responding to feedback or beginning your next task adds up.

Similarly, having a video that your team can circle back to instead of requiring them to scroll through until they find your text post on a given topic is better for long-term productivity.

And, if all else falls short, it’s nice to see your remote team’s faces and hear their voices every once in a while—if for no other reason than to reassure yourself that they aren’t figments of your overly caffeinated imagination.

At the time of this writing, the video chat portion of the Slack bot is free; however, subsequent pricing tiers include advanced aspects such as integration with existing services, analytics, and unlimited respondents.

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