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Apple AI expert says computers should help human failings

(TECH NEWS) Apple AI expert says that computers should help the human condition not harm it.

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A new thought

When most people think of artificial intelligence (AI), they picture one of the movie versions: either a perfectly sculpted humanoid robot who can think, feel, and learn better than humans, or a voice in a machine that knows better than we do.

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In both cases, the AI is a separate entity, and we seem to have only two options for interaction: ask the infinitely wise AI for guidance, or be killed. Even in the real world, we often think of AI as a threatening, up and coming replacement for human workers: an enemy, rather than an ally.

AI advocates

But there’s a growing, vocal group of AI believers that advocate for collaboration. Tesla and SpaceX founder Elon Musk has openly promoted the idea of a neural lace, which would merge human brains with AI power, and he even took the matter into his own hands by founding a new startup, Neuralink, devoted to achieving human-AI harmony.
And in a recent TED Talk, Siri co-founder Tom Gruber discussed his own vision for the future of artificial intelligence.

That future includes a positive symbiosis, rather than straight up world domination.

In Gruber’s view, computers should primarily be used to help out humans where we need help, as Siri is supposed to, which means the stuff we’re bad at and the stuff we could be better at. So, like, everything?

Memory

Specifically, Gruber pointed to memory as an area where humans have a lot of room for improvement. He envisions a future where an AI (maybe through that neural lace thing?) keeps track of all aspects of our lives. We could remember every person we’ve ever met, and everything we learn about them – from family members to food allergies.

“I believe AI will make personal memory enhancement a reality. I think it’s inevitable,” said Gruber.

Every time we hear the word “track” or “record” or “log” or anything else that means hoarding data, those privacy alarm bells inevitably go off, and with good reason. Let’s stick to the socializing example: if everyone you meet gets recorded, your boss could see that you’ve had lunch with a competitor; your spouse could see that you’ve been spending time with an ex; your annoying family members could see that you do have time to sit and visit, just not with them.

The possibilities for brand new social faux pas are endless, and serious privacy breaches are almost inevitable.

We’ve seen in recent years that no matter how impossible our passwords are to remember, there’s someone out there who can and will steal our info.
Gruber also imagines this memory enhancement as a cure, or palliative treatment of sorts, for those with diseases like dementia and schizophrenia. “It’s the difference between a life of isolation and one of dignity and connection,” he said.

Most importantly, he said that the use of AI-enhanced memories will be up to us.

“We get to choose what is and is not recalled. It’s absolutely essential that this be kept very secure.”

Does that mean we would turn the feature on, so to speak, when meeting someone new or attending a lecture or learning a language? And then turn it off and return to our now wimpy-feeling regular memory capacity? Or is everything recorded, and then it’s up to us to go in and wipe our memories, Eternal Sunshine-style, of anything we don’t want to remember?

AI future

One thing, at least, is clear. The wind is changing, and those who resist this kind of cyborg-y augmentation may face an impossibly steep curve when attempting to compete with AI-human fusions that think and act more efficiently.

How will we, as a global culture and as a race, deal with the creation of our own sub-species? Maybe we should ask Siri.

#AIMemory

Staff Writer, Natalie Bradford earned her B.A. in English from Cornell University and spends a lot of time convincing herself not to bake MORE brownies. She enjoys cats, cocktails, and good films - preferably together. She is currently working on a collection of short stories.

Tech News

How to opt out of Google’s robots calling your business phone

(TECH) Google’s robots now call businesses to set appointments, but not all companies are okay with talking to an artificial intelligence tool like a person. Here’s how to opt out.

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You know what’s not hard? Calling a restaurant and making a reservation. You know what’s even easier? Making that reservation though OpenTable. You know what we really don’t need, but it’s here so we have to deal with it? Google Duplex.

Falling under “just because we can do it, doesn’t mean we should do it,” Duplex, Google’s eerily human-sounding AI chat agent that can arrange appointments for Pixel users via Google Assistant has rolled out in several cities including New York, Atlanta, Phoenix, and San Francisco which now means you can have a robot do menial tasks for you.

There’s even a demo video of someone using Google Duplex to find an area restaurant and make a reservation and in the time it took him to tell the robot what to do, he could’ve called and booked a reservation himself.

Aside from booking the reservation for you, Duplex can also offer you updates on your reservation or even cancel it. Big whoop. What’s difficult to understand is the need or even demand for Duplex. If you’re already asking Google Assistant to make the reservation, what’s stopping you from making it yourself? And the most unsettling thing about Duplex? It’s too human.

It’s unethical to imply human interaction. We should feel squeamish about a robo-middleman making our calls and setting our appointments when we’re perfectly capable of doing these things.

However, there is hope. Google Duplex is here, but you don’t have to get used to it.

Your company can opt out of accepting calls by changing the setting in your Google My Business accounts. If robots are already calling restaurants and businesses in your city, give your staff a heads-up. While they may receive reservations via Duplex, at least they’ll be prepared to talk to a robot.

And if you plan on not opting out, at least train your staff on what to do when the Google robots call.

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Tech News

Bose launches headphone-less headphones for your face

(TECHNOLOGY) Bose is using augmented reality in a fascinating new way (even if we’re poking fun at it).

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Just in time for the holidays, Bose releases Frames, their new breakthrough sunglasses that combine the protection and style of premium sunglasses, the functionality and performance of wireless headphones, and the world’s first audio augmented reality platform.

At $199 per pair, they’re the perfect gift for the person who has everything and who will eventually lose them in a lake, leave them in a fitting room, or crush them in a car seat.

Frames have the ability to stream music and information, take and make calls, and access virtual assistants. Bose promises that your playlists, entertainment, and conversations will stay private, although how your conversations will remain private is unclear. Expect confusion from every stranger within earshot.

Bose is calling Frames a revolutionary wearable, but aren’t these just headphones for your face? Very cool headphones for your face?

Bose is pushing the AR functionality hard.

Although they can’t change what you see, they know what you’re seeing using a 9-axis head motion sensor and the GPS from your iOS or Android. Once they know what you see, the AR automatically tunes you into audio commentary for that place, opening users to endless possibilities for travel, learning, entertainment, and gaming.

They claim Frames are hands-free and clear-eyed, but even if that’s the case, do we really need more people walking around under the influence of distraction? As if it weren’t enough to have people’s eyes glued to their phones, now we can have people in matching sunglasses wandering around talking to themselves. Now who looks bonkers?

Frames are available for preorder now and are expected to ship in January 2019. Look for Bose to release updates to their AR at SXSW in March.

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Tech News

What’s TikTok, why’s it so huge, and why is Facebook scared of it?

(TECH) TikTok has taken the internet by storm – you’ve probably seen the videos floating around, so here’s the context your business needs to know.

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Jimmy Fallon recently challenged his viewers to his version of a #sharpiechallenge. That’s where you toss a sharpie into the air, catch it, take the cap off and draw a mustache on yourself with it. He requested that viewers use TikTok to record it and upload it.

As of this writing, the hashtag boasts 8.2 million views in TikTok alone – if it wasn’t big before it gained Fallon as a fan, it is now.

What Is TikTok?

The TikTok app is the brainchild of Bytedance, a Chinese company that once owned Muscal.ly, and it launched in September 2016 as Douyin (it’s Chinese moniker). When it launched internationally, a year later, they branded the social media app TikTok. When Musical.ly shut down, users had to switch.

The app lets users view, create and share 15-second videos (kind of like Vine, RIP). It’s estimated that there are over 500 million users worldwide. The app has been highly ranked in the charts for number of downloads over the past few months, with a spike when Fallon had his first challenge, #tumbleweedchallenge. (For the record, Fallon and The Tonight Show do not have a business relationship with Bytedance.)

Users can lip-sync, do duets, record a reactions video and has some excellent tech in the app for video editing. Users can comment on videos and create video memes. It’s pretty fascinating. And wildly appealing to the masses.

One of the best things about TikTok is that the app doesn’t have advertising or monetization capabilities, even though it has a broad audience. With an estimated 500 million users, it’s just a matter of time.

Facebook launches a TikTok-clone.

Facebook doesn’t want to be late to the game. In classic follower fashion, they have launched their own short-video app, Lasso.

I played with both apps, and Lasso just doesn’t have comparable content.

What Facebook does have is its user base. By integrating with Facebook itself, Lasso may outdo TikTok eventually, but it will need to increase its capabilities.

Why should your business take notice?

Small businesses should be aware of these apps. Online videos are driving social media engagement. Content is king, and you’ve been reading here for years that video is a powerful component of any social media strategy.

TikTok and Lasso give you video-making and video-sharing tools that could increase your online presence.

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