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Walmart is training employees like professional athletes #VR

(TECH NEWS) Walmart is catching onto training trends and following the lead of professional athletes by training with virtual reality (VR).

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Customer service

Great customer service is an art, and Walmart wants to create masterpieces. The company announced plans to incorporate virtual reality into its employee training by the end of the year.

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Already crushing it in terms of employee training, Walmart has 200 “Walmart Academy” training centers around the country. These centers host two to six week courses to teach Walmart employees advanced retail skills and set them up for career advancement.

Walmart Occulus

They’re now taking orientation to the next level, partnering with Strivr, the VR company that has previously helped NFL players train.

The curriculum will involve new Walmart employees donning Oculus Rift headsets while navigating various real-world scenarios.

Employees will have to make simple choices based on their encounters.

VR training

While virtual reality training simulators aren’t a new concept — they’re frequently used in military training or industrial labor — they are new to the retail world, and could be quite a game-changer for the industry. Customer-facing roles involve endless unpredictable interactions that can make or break a brand’s reputation. Retail customer experience is a fluorescently-lit battlefield.

With VR training, newbies can get real-world experience without compromising operations or pissing off real-world customers.

During VR training, employees will be faced with scenarios like spills or overwhelming Black Friday crowds that would be wasteful and expensive to physically re-create. Not only are their decisions recorded — computer vision maps their every move, so management will know if an employee is looking in the right places and has actually seen the stimuli they are supposed to respond to.

In an example scenario, an employee must survey an area, locate a spill, and answer a multiple-choice question about the possible consequences the spill could cause in the store.

The program will begin as a pilot, but Walmart intends to eventually expand the training not just to its training centers, but its 5000+ stores, as well. Why not roll out VR training across the board right away?

Because money

The equipment costs too much and takes up too much space. This limitations make a large scale program difficult to pull off, even for an industry leader like Walmart. Therefore, the training process supports only one person at a time, with other people watching on a flat screen.

Each session ranges from 5 to 20 minutes.

Every employee will get to experience the VR over the course of the training, which lasts two weeks. VR will just be a small, really cool part of a larger overall training program, for now.

Potential for necessity

However, as VR technology advances and becomes more accessible, it could become an integral part of Walmart store operations. Strivr CEO Derek Belch has high hopes for a day when every store is equipped with mobile headsets, and employees undergo monthly trainings with VR modules.

Once Walmart kicks off its VR initiatives, other retail companies are sure to follow suit. Pretty soon, employees won’t dread Black Friday — they’ll cruise through it with ease, for it’s the video game they’ve been rigorously to beat.

#VRBlackFriday

Helen Irias is a Staff Writer at The American Genius with a degree in English Literature from University of California, Santa Barbara. She works in marketing in Silicon Valley and hopes to one day publish a comically self-deprecating memoir that people bring up at dinner parties to make themselves sound interesting.

Tech News

Chrome can now group and color code your open tabs

(TECH NEWS) Do you have too many tabs, and can’t tell what’s what? Google has tab groups that make it easier to find what you’re looking for.

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Are you a tab collector? That’s Google’s name for people who have tabs upon tabs upon tabs open on their Google Chrome browser. And while third party apps are already available to help collectors manage tabs, Google is now stepping in with Tab Groups.

Tab Groups, try it here, allows users to color-code, group and add text or emoji labels to separate clusters of tabs in their browser.

Right-click on any tab and choose Add to New Group. A gray dot will appear to the left of the tab and outline it in the same color. Clicking on the dot lets users update the color, label and name the group. Once grouped together, the tab groups can be moved and reordered. They’re also saved when Chrome is closed and reopened.

Google said after testing Tab Groups for months, they noticed people usually arranged their tabs by topic and that appeared most common when people shopped or were working on a project.
“Others have been grouping their tabs by how urgent they are, “ASAP,” “this week” and “later.” Similarly, tab groups can help keep track of your progress on certain tasks: “haven’t started,” “in progress,” “need to follow up” and “completed.”

Of course, this new feature does nothing to dissuade users from opening too many tabs, despite research that says multitasking may change the structure of your brain and Chrome is notorious for using too much RAM. So now you can’t concentrate, and your computer is running hot and slowing down.

A solution? Use Chrome extensions such as The Great Suspender, which suspends tabs that have been inactive for a specific amount of time. Don’t worry, you can whitelist specific websites so if you always need a tab for Twitter open, it won’t be suspended.

Another tip is to focus on one task at a time using the Pomodoro Technique, breaking tasks and your workday into 25-minute bursts of productivity with five-minute breaks in between. FocusMe uses a timer and website blocker to reduce the risk of getting distracted. You’re on the internet, after all.

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Tech News

Quarantine bod got you down? AI trainer Artifit lifts you up

(TECH NEWS) If staying home has caused some unfortunate weight gain, Artifit can help you keep your home body fit during and way after quarantine is over.

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Mandatory lockdown’s have changed people’s routine’s in every conceivable way. From the way we work and cook to how we exercise. Home workout routines have been a hot topic in the last couple of months. People are trying to find a way to retain some sense of normalcy and maintain their healthy lifestyles We’ve all heard jokes about the so called “Quarantine 15” online and maybe you’ve even made a disparaging comment or two about your weight since gyms closed.

To be clear, there is nothing wrong with a little weight gain the face of a global pandemic. The world is changing, your life is changing, and times are scary. Be gentle with yourself and those around you.

If you are looking for a way to get regular workouts back into your life and YouTube videos just aren’t cutting it, there is a high-tech solution. Artifit is an AI personal trainer designed to make your solo workouts safer and more effective. The app acts as your personal trainer by creating your workout plans, tracking progress, and providing posture corrections.

The app uses your phone’s camera to track your reps and spot errors in form while providing real time audio feedback. According to the app creators, [Artifit] recognizes 20 major joints movements via mobile camera, and we are constantly working on adding new joints and improving the algorithm.”

Beyond the workouts, Artifit taps into your competitive side by providing you with a score at the end of each work out that you can then share with friends. The app measures and analyze your progress over time and uses this data to create a workout plan that is best suited for you.

There are a ton of reasons you might be looking for a tech-driven approach to your workout routine. Most of us already rely on technology to track out movement in one way or another – think about the Health app on your phone or your Fitbit. Working out from home isn’t for everyone, but some are thriving under a more flexible schedule and want to keep it that way.

If you are not sure when you’re going to feel comfortable going to the gym again or you no longer want to fuss over scheduling appointments with a personal trainer, this could be the app for you. Artifit can help you keep your homebody tendencies intact way after quarantine is over.

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Tech News

Google has another video conference tool, but are they too late?

(TECH NEWS) Google is making their Google Meet, available for anyone with a gmail account, leaving us to wonder if it’s a little too little, too late.

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Google meet

Google Is now making its business video meeting tool available for free to everyone with a Gmail account. Wait! What? We already have that, don’t we? We do, kind of. Google has long offered free Google Hangouts, a messaging function that includes chat and video chat features for groups of up to 25 people. Google Duo is a video meeting app that has been available for cell phones and tablets, previously available for up to 8 people, but now for up to 12 people.

Sooooo, why do we care about free Google Meet? Isn’t this taking us back to, say, 2009? The difference is that with Google Meet, you can include up to 100 participants. This service used to be available only to paid G-Suite customers. Video conferencing has never been more popular or necessary, with Zoom leading the pack. Google wants you to blow off the others and give Google Meet a shot.

Why should we care? If you are already using a video meeting tool that works for you, what’s the incentive to switch? If you’re using Skype, you can only have up to 50 participants, while you can have up to 100 participants on Google Meet. On Zoom, you can also include up to 100 people on a video meeting. With a free Zoom account, you can meet for up to 40 minutes, and Google Meet has expanded their free Meet calls to 60 minutes.

Zoom has had serious issues with security and privacy. While Zoom is scrambling to enhance the safety and privacy of users, including ways to prevent illegal Zoombombing. Yet, it will be harder to trust Zoom again, now that the damage has been done. Google Meet already has a robust security system, including end-to-end encryption of all video calls. All calls go through Gmail, which already lives behind a bunch of protections, which has to be a good thing.

Google Meet also offers easy live captioning through their own voice recognition service and other accessibility considerations such as screen readers and magnifiers. People who are already familiar with Google chat/meeting tools will likely try Google Meet right away to see how it compares to Zoom, Skype, and other video conferencing tools. Google is betting on it.

However, if you already have a tool you love, you might be like, “Meh.” If you are the type who loves researching all of the tools to find your perfect match, then this is likely exciting news for you. Options are always good, though. The strangest thing is that Google has had this capability all along. When schools started shuttering during the pandemic, Zoom immediately stepped up and offered educators its professional tools for free–a clutch move that garnered them loads of positive press and help propel them past competitors into the top spot.

Google Meet will have to prove to be at least as clear, fast, easy to use as Zoom. With Google’s collection of launched and abandoned video tools, though, we have to wonder if it will be. At least Meet is already starting out more secure, which is a superb start. With the launch of Zoom 5.0, though, will it be too little, too late for Google Meet to capture a good chunk of the video tool?

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