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COVID-19: Massive list of resources for Texas professionals

(BUSINESS NEWS) This is a resource list compiled to help any business tackle the various challenges that coincide with a global pandemic like COVID-19.

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Austin skyline

Well, that escalated quickly. We were saddened by the cancellation of SXSW which for 34 years has brought thousands of people to Austin to celebrate interactive, music and tech. Many entrepreneurs, artists and small business owners thrive on their exposure and sales during this two-week festival. Many bars, restaurants and shops rely on this additional foot traffic each year.

Some amazing person quickly pulled together ilostmygig.com where people could report in about the wage, they were losing due to the cancellation of the festival.

Not much later, we may have been complaining about our daily commutes in Austin traffic and the next told that our workplaces were closed, and we would need to start having meetings on Zoom, Skype and MS Teams and work remotely for an indefinite time.

Schools and daycare may have also been closed, with not much notice, so people are balancing doing this new work from home all the time while having a child/children home too. Others in Austin were not sure what their workplaces would do and sat by their emails at 11pm on Sunday night.

We know this sudden shift in our daily lives hurts. This hurts everyone whether you’re a full-time employee, small business owner, local artist and maker, restaurant/bar owner and/or self-employed. A Small Business Friends ATX group quickly pulled together a webinar with resources for their community and we have permission to share here. Many of these are also an attempt to support some of our small business owners in our world here in Austin, TX.

We hope this list provides you with some great ideas and/or resources to do while the world around us in uncertain. This is by no means an exhaustive list (and is highly relevant to Texas) but could also offer you ideas to seek out in your community. Either way, it’s a great demonstration of the power of community – whether in real life or online.

Erin Wike, Career Coach and Lecturer at UT Austin, Owner of Cafe Con Resume and Small Business Friends ATX Co-Founder (Austin-based owner):

TEXAS – Small Business Administration Economic Injury Disaster Loan Program

Disaster Unemployment Assistance During or After Natural Disasters

Design Your Life Workbook – If you need some help with design thinking prompts and guidance on how to explore new opportunities in your business, this guided workbook helps you to draw out what potential there is in an easy format and at your own pace.

Super U Podcast (also on Spotify) (Austin-based owner)
Erik Qualman’s Super U Podcast has tons of great tips on personal/digital branding and stories of people bringing out their superpowers. The March 16 podcast is about Online Classes and Online Learning during Coronavirus Quarantine. He also shares great tips on Instagram (short sound bites)
(And shameless plug, Erin Wike is interviewed on the 2/26 episode about The Modern Resume and Aligning your Passions with work).

The Prowess Project Certification
16-hour certification on teamwork, interpersonal skills, technology and Project Management principles. (Austin-based owner)

Doers Shakers Makers
Sierra Bailey’s Podcast has tons of great tips for tiny, talented business owners around content marketing, scaling, time management, etc. (Austin-based owner)
She also has a free Facebook group and virtual meet ups.

Google Analytics 101 for Small Business Owners (recorded webinar via YouTube)

Social Media Today has a story about LinkedIn Learning
In the coming days, we will make 16 LinkedIn Learning courses available for free including tips on how to: stay productive, build relationships when you’re not face-to-face, use virtual meeting tools (Microsoft Teams, Skype, BlueJeans, Cisco WebEx and Zoom), and balance family and work dynamics in a healthy way.

LinkedIn Learning has a ton of resources too about learning Google Analytics, Digital Marketing trends, Excel, etc.

Remote Resources by Facebook Education
If you’re looking for reliable content to share with your members on the prevention of coronavirus, or dealing with anxiety surrounding the virus, we’ve compiled some helpful information from leading health authorities.

Lynn Chang, Owner of Career Zen where East meets West in her approach to helping people with their Career Journeys.

  • 20 minutes of restorative yoga is equivalent to a 2-hr nap. Doing this everyday can improve your mindset and wellbeing. Waterfall pose. You can find other yoga and meditation videos from the Career Zen YouTube channel. Leandra Blei Photography filmed and edited the meditation ones!
  • I wrote The 10 Day Career Cleanse to help us during stressful, chaotic times at work. Through inner zen and harmony, we can more easily tap into creativity and innovation for our businesses. Jessica Hagemann of Cider Spoon Stories (Austin-based owner) was my editor!
  • Need some extra money now? Remote Side Hustles, Work from home jobs through Rat Race Rebellion, Disaster Unemployment Assistance for small businesses. I’ll have more resources and special offerings to share as we go. Here’s my FB business page for reference.
  • Remember that your path to success is naturally paved with unexpected twists and turns. Stay focused on your vision and use your talents to better the world!

Sonya Strattman (Austin-based owner)
Success Strategist for Women in Business
Creator of Women in the Business Arena podcast and program

  • Sonya will have several podcast episodes on dealing with the current environment starting next week. Look up Women in the Business Arena on your favorite podcast app or visit: https://sonyastattmann.com/listen
  • She also has some very specific episodes on topics that will support you during these times.
    1. 3-part series on Navigating business with kids off of school, with illness, etc. Episodes 110-112 starting here.
    2. Overcoming fear EP105.
    3. The Inevitability of Discomfort and How to Move through it EP127.
    4. Deconstructing Stress EP134.
    5. Facing Discouragement & Rising Again EP132.
  • For those in a service business, she has a quick quiz that can help you determine where to focus your attention right now for the most results. Sonya also has accompanying training for each result.
  • Women’s Facebook group called Women in the Business Arena (same as the podcast). You are welcome to join and ask me her questions.

Ruoyun Xu Killian (Austin-based owner)
Founder of C3Nami, a Digital Marketing Agency.

  • Her company is currently working on potentially offering free 20 min advice calls to see how they can support people more on an individual level, but you can always email her, and she will do her best to answer questions.
  • Article about twitters advice on how to adjust your tone during these times.
  • Facebook hub for small businesses.
  • Official City of Austin website.
  • CDC website
  • We here at The American Genius feel the struggles of this time, we hear hundreds of stories each week and know it can be scary living in such uncertainty. We share these resources not only to help you through these hard times, but to show that others are working on, around, and through the problems along side you.

    This list is mostly centered around businesses but the more important element in all of this is you. Take care of yourself and business will return to normal, so wash your hands, stay away from others for the time being, and maybe you can actually catch up on that sleep you’ve been lacking for years.

Erin Wike is a Career Coach & Lecturer at The University of Texas at Austin and owner of Cafe Con Resume. Erin is fueled by dark roast coffee with cream AND sugar, her loving husband, daughter, and two rescue dogs. She is the Co-Founder of Small Business Friends ATX to help fellow entrepreneurs + hosts events for people to live a Life of Yes with Mac & Cheese Productions.

Business News

Walmart delays the launch of its Amazon Prime competing service

(BUSINESS NEWS) Walmart+ is being delayed once again, but the service has yet to be cancelled. Will it be another flop?

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Walmart+ Amazon

Walmart+, the supposed Amazon Prime alternative of the century, has been delayed from launching until further notice. This marks the second delay of the year.

Vox reports that the Amazon Prime competitor was initially supposed to launch in the first quarter of 2020, but Walmart pushed the release back to July due to Coronavirus concerns. Now, Walmart+ doesn’t have a definitive launch date–indecision that’s easy to chalk up to both the ongoing pandemic and trepidation regarding profitability in an Amazon-dominated world.

Amazon Prime, a service which runs customers $119 per year, has well over 100 million members in the United States; that works out to at least one member in a little over 80 percent of households here. Between its ubiquitous nature and the fact that Amazon Prime members are more inclined to use Amazon frequently than non-Prime members, it isn’t hard to see why a premium Walmart subscription seems a little redundant.

But Walmart doesn’t see it that way. “Walmart executives have hoped the program would strike a balance of being valuable enough that customers will pay for it, while boasting different enough perks from Amazon Prime so that there aren’t perk-by-perk comparisons,” Vox posits. At $98 per year, Walmart+ would include things like same-day delivery, gas discounts, line-skipping, a dedicated credit card, and potentially even a video streaming service.

While there are some clear parallels between Amazon Prime and Walmart+, one can attribute those to convenience rather than imitation. People seem to enjoy having extra streaming options as a perk of Prime, so for Walmart+ to include something similar wouldn’t exactly be inappropriate.

The largest obstacle to Walmart+’s success in a post-Coronavirus world probably won’t have much to do with brand loyalty, but the fact remains that Amazon’s value is so far above and beyond Walmart’s that people who regularly use Amazon Prime aren’t likely to make the switch–and, as mentioned previously, the sheer number of people who have a Prime membership is high enough to be concerning to Walmart executives.

However, for customers who frequently shop at Walmart or live in relatively rural areas, Walmart+ doesn’t seem like a bad gig. It isn’t Amazon Prime, to be sure–but that’s the point.

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Business News

What COVID-19 measures do workplaces have to take to reopen?

(BUSINESS NEWS) Employers can’t usually do medical screenings – but it’s a little different during a pandemic.

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COVID-19 temp gun

Employers bringing personnel back to work are faced with the challenge of protecting their workforce from COVID-19. The Center for Disease Control (CDC) and the Equal Employment Opportunity Commission (EEOC) have issued guidelines on how to do so safely and legally.

Employee health and examinations are usually a matter of personal privacy by design through the American’s with Disabilities Act. However, after the World Health Organization declaration of the coronavirus as a pandemic in March, the U.S. EEOC revised its guidance to allow employers to screen for possible infections in order to protect employees.

Employers are now allowed to conduct temperature screenings and check for symptoms of the coronavirus. They can also exclude from the workplace those they suspect of having symptoms. The recommendations from the CDC also include mandatory masks, distant desks, and closing common areas. As the pandemic and US response evolves, it is important for employers to continue to monitor any changes in guidance from these agencies.

Employers are encouraged to have consistent thresholds for symptoms and temperature requirements and communicate those with transparency. Though guidance suggests that COVID-19 screenings at work are allowed by law, employers should be mindful of the way they are conducted and the impact it may have on employer-employee relations.

Stanford Health Care is taking a bold approach by performing COVID-19 testing on each of its 14,000 employees that have any patient contact. They implemented temperature scanning stations at each entrance, operated by nurses and clinicians. The President and CEO of Sanford Health Care said, “For our patients to trust the clinical procedures and trials, it was important for them to know that we were safe.”

Technology is adapting to meet the needs of employers and identify symptoms of COVID-19. Contactless thermometers that can check the temperature of up to 1,500 people per hour using thermal imaging technology are now on the market; they show an error margin of less than one-tenth of a degree Fahrenheit. COVID-19 screening is being integrated into some company time-clocks used by employees at the start and end of each shift. The clocks are being equipped with a way to record employee temperatures and answers to a health questionnaire. Apple and Google even collaborated to bring contact tracing to smart phones which could help contain potential outbreaks.

Fever, coughing, and difficulty breathing are the three most common symptoms of COVID-19. Transmission is still possible from a person who is asymptomatic, but taking the precautions to identify these symptoms can help minimize workplace spread. This guidance may change in the future as the pandemic evolves, but for now, temperature checks are a part of back to work for many.

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Business News

Technology that may help you put the “human” back in Human Resources

(BUSINESS NEWS) Complicated application processes and disorganized on-boarding practices often dissuade the best candidates and cause new hires to leave. Sora promises to help with this.

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employee hiring

Even in a booming economy, finding the right applicant for a role can be a drawn-out, frustrating experience for both the candidate and the hiring manager. Candidates submitting their resume to an automated HR system, designed to “seamlessly” integrate candidates into their HRIS accounts, face the interminable waiting game for feedback on whether they’re going to be contacted at all.

Ironically, this lack of feedback on where a candidate stands (or even if the resume was received at all) and a propensity for organizations to list roles as “Open Until Filled”, overwhelms the hiring manager under a mountain of resumes, most of which will not be reviewed unless there is a keyword match for the role. And if they do somehow manage to see the resume, studies indicate that in less than 10 seconds, they’ll have moved on to the next one.

The problems don’t end there, however. Once the candidate and hiring manager have found one another, and the HR team has completed the hire, the dreaded phase of onboarding begins. During the first few days of a new job, a lack of effective onboarding procedures—ranging from simple tasks like arranging for technology or introductions to a workplace mentor—can be the cause of a significant amount of employee turnover. Forbes notes that 17% of all newly hired employees leave their job during the first 90 days, and 20% of all staff turnover happens within the first 45 days.

The reason, according to Laura Del Beccaro, Founder of startup Sora, is that overworked HR teams simply don’t have the bandwidth to follow up with all of those who are supposed to interact with the new employee to ensure a seamless transition experience. Focusing on building a template-based system that can be integrated within the frameworks of multiple HRIS systems, Sora’s focus is to set up adaptable workflow processes that don’t require the end-user to code, and can be adjusted to meet the needs of one or many employee roles.

In a workplace that is becoming increasingly virtual, out of practicality or necessity, having the ability to put the “human” back in Human Resources is a focus that can’t be ignored. From the perspective of establishing and expanding your team, it’s important to ensure that potential employees have an application experience that respects their time and talent and feedback is provided along the way, even when they might not be a fit for the role.

Take for example the organization who asked for an upload of a resume, then required the candidate to re-type everything into their HRIS, asked for three survey responses, an open-ended writing task, a virtual face-to-face interview, *and* three letters of reference—all for an entry-level role. If you were actually selected for an in-person interview, the candidate was then presented with another task that could take up to two hours of prep time to do—again, all for an entry level role.

Is that wrong? Is it right? The importance of selecting the right staff for your team can’t be overstated. But there should be a line between taking necessary precautions to ensure the best fit for your role and understanding that many of the best candidates you might find simply don’t want to participate in such a grueling process and just decide to move on. There’s a caveat that says that companies will never treat an employee better than in the interview process and in the first few weeks on the job—and that’s where Sora’s work comes in, to make certain that an employee is fully supported from day one.

Bringing on the best to leave them without necessary support and equipment, wondering at the dysfunction that they find, and shuffled from department to department once they get there creates the reality and the perception that they just don’t matter—which causes that churn and disconnect. Having your employees know that they matter and that they’ll be respected from day one is a basic right—or it should be.

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