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Real Estate Corporate

The beef between Zillow and Move Inc. is heating up more overtly

Zillow’s chief financial officer, Kathleen Phillips, said that the costs related to Zillow’s “necessary defense” against Move’s claims are projected to rise from $27.1 million in 2015 to $36 million in 2016 with those fees dragging down Zillow’s total financial results.

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First, some background information: Back in August 2015, after receiving permission from a Seattle judge, Zillow countersued Move Inc. and the National Association of REALTORS® for defamation.

The countersuit stemmed from an anonymous whistleblower letter Move and NAR received in April (later revealed to be authored by former Zillow Vice President Chris Crocker), which alleged that Zillow had stolen realtor.com® databases in its possession and was hiding stolen intellectual property in cloud storage accounts.

Crocker’s letter included allegations of how Zillow illegally accessed IDX listing data from its subsidiary, Diverse Solutions, and scraped data from realtor.com®, which is owned and operated by Move. Zillow says Move and NAR defamed the company by publicizing the letter without ascertaining the credibility of its assertions, according to court documents.

He said, she said

This has been a protracted argument. Zillow and NAR have been bickering back and forth as far back as 2014. And for sure Zillow was not thrilled with Realtor.com’s latest publicity stunt in Austin, TX.

Move, Inc has since countersued and Zillow is bracing for a fight – the outcome of which [for Zillow] does not look good. Vendoralley.com reports that Zillow’s chief financial officer, Kathleen Phillips, said that the costs related to Zillow’s “necessary defense” against Move’s claims are projected to rise from $27.1 million in 2015 to $36 million in 2016 with those fees dragging down Zillow’s total financial results.

So, whose data is this anyway?

The internet is rampant with MLS services that aggregate data. In fact many realtors, not just those affiliated with NAR have the attitude that Zillow, Trulia, and similar sites are “stealing our leads”. A bigger question is how do you control that? Certainly if you don’t syndicate your listings they can’t be taken from you but of course the reality is the seller will most likely hire another agent who takes full advantage of online marketing.

Zillow has been in the news quite a bit lately (I wrote about Zillow and NAR’s turbulent relationship here). How this plays out is anyone’s guess but the impact of online MLS sites is here to stay and will continue to impact the real estate industry.

Personally I would be more worried about Redfin and their rapid expansion. But I guess that’s a story for another time.

#ZillowVsMoveInc

Nearly three decades living and working all over the world as a radio and television broadcast journalist in the United States Air Force, Staff Writer, Gary Picariello is now retired from the military and is focused on his writing career.

Real Estate Corporate

STOP giving Zillow your ad money, listing data – today, they’re a competing brokerage

(REAL ESTATE) We’ve warned of this for years, the industry funded it, and Zillow Homes brokerage has launched, and there are serious questions at hand.

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zillow group

Zillow Homes was announced today, a Zillow licensed brokerage that will be fully operational in 2021 in Phoenix, Tucson, and Atlanta.

Whoa, big huge yawn-inducing shocker, y’all.

We’ve been warning for more than a decade that this was the end game, and the company blackballed us for our screams (and other criticisms, despite praise when merited here and there).

Blog posts were penned in fiery effigy calling naysayers like us stupid and paranoid.

Well color me unsurprised that the clarity of the gameplan was clear as day all along over here, and the paid talking heads sent out to astroturf, gaslight, and threaten us are now all quiet.

They figuratively swore on their collective dead grandmothers’ graves that they’d never ever EVER ever ever practice real estate, but they’ve openly inched closer and closer to that status, with today marking the official date that no human can make that pinkie promise ever again.

Years ago, they began acquiring startups that pointed to this end game. Then they promised they were seeking brokers licenses across the nation so their operations and referral partnerships were more legit and they could do more than just soak up your ad budgets like an unworthy, moldy sponge, they could panhandle for your referral fees and inhale MLS feeds created by Realtors.

Fast forward to today, and they’re literally a traditional real estate brokerage.

Your ad dollars funded this.

Yawn. BUT…

How can anyone defend sending their listing data to Zillow? I mean they did swear on their dead grammy that they’d remain an entertainment media/search site in perpetuity.

How can any broker defend pouring ad money into a competitor? If you’re a KW broker, do you spend $10K to advertise on Coldwell Bankers’ main site or C21’s portal? OF COURSE NOT BECAUSE YOU HAVE A BRAIN. One that can read, write, and reason.

So why then would Zillow remain part of your marketing strategy now that they’ve pulled the final band aid off of the mound of band aids masking their subterfuge of your business?

Let’s say I haven’t convinced you because you like their logo, you think their leadership is geeky chic and you want to be like them. Okay, let’s watch the launch video together:

Such script. Much wow.

If you had “reimagine,” “innovation,” “streamline,” and “raising the bar” on your Real Estate Bullshit Buzzwords Bingo card, you win the chance to do one whole eyeroll, and I mean a really dramatic one. Go ahead, I’ll wait…

I want to be upset by this, but we’ve watched this ultimate trainwreck in super slow motion, so their explanation of the “hand off” being “confusing” as their inspiration is just laugh worthy. And sadly, expected.

What if your worry is that these big boys will use your data to find the “best” agents? Don’t worry, they swear again on their grammys’ graves that they won’t use their massive data to pinpoint talent and recruit agents from other brokerages, they’ll only use current employees and get ’em licensed up to stand “shoulder to shoulder” with you in your business. They can’t even come up with their own model, they’ve lifted yours and Redfin’s model. Oooh, innovative.

There’s no surprise in today’s news, but the excuses and delivery are overwhelmingly nauseating.

But hey, at least they no longer have to pretend that they took your money and data all of these years to benefit their eventual brokerage launch.

Next up, we’ll explain what this has to do with Zillow’s patent spree and how it will inevitably and irreversibly damage the real estate industry (these people really are evil geniuses, you’ve gotta give it to ’em).

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Real Estate Corporate

JPMorgan hurries to open and already has a case of COVID-19

(BUSINESS NEWS) JPMorgan has been eager to return employees to their office. But reopening has already resulted in a COVID-positive employee, raising staff concerns.

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JPMorgan interior office, hoping to return to normal.

JPMorgan’s New York branch is suffering reopening setbacks after a newly-returned employee already tested positive for COVID-19. After nearly six months of working at home, the company is eager to get workers back into the physical office and set a hard September 21st deadline for equity traders and senior management. In a report by Bloomberg, at least one unidentified worker has tested positive for the virus on the fifth floor of the 383 Madison Ave. building last week.

This case merely reflects the massive challenges facing companies across the world as workers are asked to return to office spaces. Some offices buildings are getting the coronavirus renovation treatment à la touch-less doors and faucets, improved air ventilation systems, and wet wipes and hand sanitizer galore. But the risk of exposure is never zero.

JPMorgan is one of the few banks putting pressure on reopening. Over this summer Chief Executive Officer Jamie Dimon has voiced concerns about the ramifications of extending remote work. He recently told Keefe, Bruyette & Woods analysts that productivity has slipped as employees work from home, with output primarily affected on Mondays and Fridays. He’s advocated for the government cautiously reopening cities in order to improve the economy.

Rightly, employees are concerned about their safety over the company incentive to bring back their pre-pandemic profits in-office. JPMorgan’s aggressive strategy is quite different from American Express. They hold about as much presence in NYC, and are allowing all its employees to work remotely until July 2021.

JPMorgan spokesman Brain Marchiony declined to to say how many workers tested positive this week though he said the company is “is following appropriate protocols when they occur.” Marchiony did not comment on whether the push to reopen would continue, or what percentage of employees were working in branch offices.

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Real Estate Corporate

Zillow hit with double whammy discrimination allegations

(CORPORATE) Zillow is facing new allegations of discrimination between employees based on their gender and how unequally they were treated during a crisis.

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Zillow discrimination suit

We can all agree that violating the Americans with Disabilities Act makes you a capital D D-bag, right?

When a company (or CITY – looking at you, every tilted, rampless sidewalk in Austin) refuses to build accessibility, accommodations, and human GD dignity into their physical, corporate, and digital infrastructure, not only are they breaking the law, they’re being a bunch of unwiped butts.

Today, it looks as though my favoritest real estate site, Zillow, stands accused of being among that skidmark-leaving number.

Now because I’m too cute for defamation suits, I need to be 100%, crystal clear, like clear enough for a bird to fly into it, that Zillow has not been found guilty of anything. We’re going to report on the allegations and the suit brought against the company, but until Zillow gets their day in court, neither this esteemed publication nor I myself can say what definitely did or didn’t happen.

Said allegations are being brought against Zillow by Mr. Michael Cerce, and they’re as such:

Jane Doe at Zillow had her phone stolen, and was being harassed by someone awful, who also made mention of Mr. Cerce in their threats. Zillow stepped up and offered her protection with a security detail, all the days off she needed and… asking Mr. Cerce to step into danger for her.

Mr. Cerce further alleges that while Jane Doe rightly got paid days off to deal with her trauma, he wasn’t afforded the same resources, having his time off requests to take care of his mental health denied, having his concerns about company security dismissed, and not being afforded his commission payments during a leave of absence related to the stalking.

It might actually behoove me to say “the assumed stalking” though, as Mr. Cerce has come to believe he may have been collateral or intentional damage in a hoax perpetrated by Jane Doe.

So. Allegedly. Mr. Cerce was, I repeat ALLEGEDLY, discriminated against on the basis of disability as he was diagnosed with PTSD during counseling related to these allegations, as well as on the basis of sex as he claims a female employee was treated with more respect during similar travails.

To paraphrase the kids these days,  that’s effed up if true.

It should be obvious, but because I know it’s not, I’ll say it anyway. Someone’s being a man doesn’t mean that said someone comes automatically equipped to shrug off being stalked, threatened, harassed, and denied opportunities for healing from an ordeal.

Furthermore, not all disabilities are easily visible, though according to witnesses named in the suit, Mr. Cerce was noticeably distressed for days at a time.

If the allegations are found to be true in a court of law, then Zillow’s got a pretty serious deal on its hands, and we’ll have more as the story develops.

No matter how things shake out in court, ideally, public spotlight of the case will lead more folks of the gentlemanly persuasion to continue standing up against ACTUAL unfair treatment regarding their physical safety and mental health.

Fingers crossed (and Covid triple washed) for justice.

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