Real Estate Brokerage Avoid this easy to fix and costly customer service mistake Customer service is paramount for every business, but this one mistake handicaps so many and can be fixed so easily. Rob Simons, ColumnistJune 18, 2024
Professionalism Meeting attendance down? Increase it with these tips Meeting weekly is rarely something a team looks forward to, but there are ways for brokers to improve attendance easily. Melissa Zavala, ColumnistJune 17, 2024
Real Estate Brokerage How to retain your agents when they are at risk of burnout Some of your hardest-working agents are at risk for burnout. What this means for your team and how you can change their trajectory. Ellen Vessels, Staff WriterJune 13, 2024
Real Estate Brokerage 7 red flags that scare home buyers away from your listings While houses are selling quickly right now, there are some things that will almost definitely turn a home buyer off. Taylor Leddin, Staff WriterJune 12, 2024
Real Estate Brokerage How to set up your brokerage’s internal communication strategy It's not common to have an internal communication strategy in real estate, but your brokerage should. Here's how to set it up. Taylor Leddin, Staff WriterJune 11, 2024
Real Estate Brokerage The psychology behind clients blaming you for everything When things don't go our way, we search for a cause, and tend to blame others. Psychology explains why customers point the blame at... Taylor Leddin, Staff WriterJune 5, 2024
Real Estate Brokerage 8 ways to keep work-life balance in a real estate career Your real estate practice can be overly consuming if you let it. With discipline, you can have a good work/life balance. Ben Rosales, Founder & PublisherMay 31, 2024
Real Estate Brokerage Why real estate brokerages are almost NEVER startups Brokerages continue to pop up nationwide that are sleek and modern, but also misinformed, as they call themselves a startup. Dawn Brotherton, Senior Staff WriterMay 29, 2024
Real Estate Brokerage How to actually put customer feedback to good use 1/3 of businesses worldwide said that “knowing what to ask consumers" is one of the biggest challenges of collecting customer feedback. Tara Steele, Staff WriterMay 29, 2024
Real Estate Brokerage 5 questions to ask to qualify leads like a true sales professional How to better qualify leads: get enough information to decide how likely the opportunity will convert into sales. Ellen Vessels, Staff WriterMay 24, 2024
Professionalism How to combat lack of participation in online meetings or events Even after the pandemic, virtual meetings and online events have no end in sight. But how do we get people to participate? MaryBeth Lee, Staff WriterMay 17, 2024
Real Estate Brokerage How to make *actual* changes after receiving customer feedback How you collect feedback can determine whether your service actually improves or not. #science Kevin RomitoMay 15, 2024