Connect with us

Real Estate Brokerage

Exploring gun ownership in the real estate industry

Gun ownership is an emotional topic in America, as is Realtor safety – let us explore the intersection between the two.

Published

on

Every time there is a new crime perpetrated on a real estate agent, there is more talk about safety standards. Many agents’ thoughts turn to taking self-defense classes and carrying a handgun, so they may defend themselves.

Interestingly, according to the National Association of REALTORS® 2015 Member Safety Report, 12 percent of agents who responded said that they already carry a gun in the field.

In this article, in a balanced way, we’ll explore the ins and outs of gun ownership, including the known associated risks and commitment needed to be proficient.

The risks of gun ownership inside your home

If you are considering purchasing a firearm, you’ll first need to recognize that statistics indicate that keeping a gun in your house is a risk.

The vast majority of homicides take place between intimates, not strangers. 

  • In 2010, nearly six times more women were shot by husbands, boyfriends, and ex-partners than murdered by male strangers.
  • A woman’s chances of being killed by her abuser increase more than 5 times, if he has access to a gun.
  • It literally doubles the risk that a household member will kill himself or herself.
  • Some studies suggest a suicide risk as high as 10 times.
  • More than 30,000 Americans injure themselves with guns every year.
  • An American is 50% more likely to shoot themselves dead than to be shot dead by a criminal.
  • For every time a gun is used in self-defense in the home, there are 7 assaults or murders, 11 suicide attempts, and 4 accidents involving guns in or around a home.
  • In one experiment, one third of 8-to-12-year-old boys who found a handgun pulled the trigger.

You know the risks; still want to pack heat?

Now that you know the potential consequences of possessing a weapon, what’s involved in owning and carrying a firearm that you can use in the field?

You could just go to a gun show, but otherwise you must buy your gun from a federally licensed dealer in your state and submit to a background check that they will arrange, using an FBI database. Once approved, you will be required to attend mandated safety training.

In states that do not have open carry laws, you’ll need a concealed carry permit that can take several months to get approved.

In San Diego County where I live, it has been almost impossible to obtain a concealed carry permit from the Sheriff for decades (a current lawsuit may change that). So if you didn’t want to break the law, “packing” wasn’t an option. I believe there are other parts of the country with the same issues.

Now you have a gun, can you use it properly?

“How good is good enough when it comes to being able to save your life or the life of a family member?” asks Guy Minnis of Hard Target Firearms Training.

Minnis suggests that you should practice at least twice a week. Shoot at least fifty rounds at each session, and make every round count. Fire every round as if it was the only round in the gun and you need to hit your target to save your life. Do not just go through the motions.

Practice the things that you must do to put a gun into action to stop a deadly threat. Practice your draw from the holster that you carry every day and in the place you carry it every day. Practice your draw a lot and practice moving while drawing your weapon.

  • Practice dry fire skill sets 10 to 15 minutes a day, everyday.
  • Practice live fire skill sets at least twice a week and shoot no more that 50 rounds each practice session.
  • Practice with the gun you carry and where you carry it.
  • Attend training as often as you can.
  • The more structured training you receive, the better you will get.

That is quite the regimen, but remember that the most dangerous weapon is one used without proper knowledge, experience and practice.

Unless real estate agents go through the same kind of weapons training that police do — which goes far beyond the safety classes required to obtain a gun permit— they probably won’t be skilled enough at using a gun in a life-threatening situation.

What pros have to say to Realtors:

Chief Tony Holloway, of St. Petersburg Police advised Realtors not to carry a firearm. “That person’s going to take that gun away from you,” Holloway said. “That (bad) guy that’s going to make a call has got a plan, and you need to have a plan.”

Preston Taylor, a police sergeant with the Sheriff’s Department in Grand Traverse County, Mich., says criminals have often killed law enforcement officers by using the cops’ guns against them.

If a highly trained professional is vulnerable to such an attack, average citizens are doubly so, he says. Taylor, who teaches safety seminars to real estate professionals, says hesitation to use a gun in a life-threatening situation puts the gun holder’s life at risk.

With that said, in a 2012 study published by the Cato Institute, authors Clayton Cramer and David Burnett who researched and documented published news reports, concluded that large numbers of crimes; murders, assaults, robberies, are thwarted each year by ordinary persons with guns.

Bad news: Guns can make you braver

Many people who carry have a false sense of bravado just because they have a gun. There is the inevitability that you’ll start doing things that you normally wouldn’t, just because you think you’re protected.

Remember that if someone is planning something, they will probably be able to execute it before you realize what’s going on. Carrying a gun won’t stop that.

If you carry, are you really prepared to kill?

Having a gun doesn’t inherently make anyone better able to thwart an attack; it just means the battle has become more deadly. Many attackers are very skilled at gunplay and will often meet little resistance in turning your weapon against you unless you know what you are doing.

If you already carry or decide you wish to carry a gun, you’d better be sure you have the skill as well as the will to use your weapon, otherwise it’s more likely to be used against you.

If you’re not prepared to take a life, you shouldn’t carry a gun.

This rape victim had a gun, no chance to use it

11 a.m. Friday Nov. 28 2014 in Zanesville Ohio. Population around 25,000. A 39-year-old Realtor was just finishing her weekly inspection of a rural home in the county.

“I went to lock the door and someone pushed me back inside,” the Realtor said. “He came down on top of me and sexually assaulted me. As she was struggling face down on the floor, the victim reached for her 9 mm Smith and Wesson handgun. Her attacker knocked the weapon out of her hand, causing the weapon to discharge. Each time she’d try to turn and fight back, her head was smashed against the floor.”

The victim also had this advice: “I hope Realtors get that when you go to a house and your hair stands up on your neck and you feel something’s wrong — leave.”

There are alternative strategies

If you still wish to arm yourself, nonlethal weapons can be a choice for people who aren’t psychologically prepared to use lethal force.

  • Knives: Almost 10 percent of male agents and just over 2 percent of female agents admit to carrying a knife on the job.
  • Mace or pepper spray: While some states may restrict the amount of pepper spray or mace you can carry, most don’t require a permit to carry defense spray.
  • Taser: Tasers are legal without a permit in most states, but prohibited in the District of Columbia, Hawaii, Massachusetts, New York, and Rhode Island, as well as in certain cities and counties.

There’s more to safety than arming yourself

You may be missing the vital step of screening out those that mean harm, before they actually look at property with you. By following proper safety procedures, you’re already reducing the chances of becoming a victim.

If you insist on verifying a Photo ID in advance, for instance, it is unlikely that perpetrators will comply, so you won’t have to meet with them in the first place.

If you meet at your office or an alternate location such as a Starbucks and your intuition tells you something is wrong, you can (and should) terminate the meeting. If you meet at the property, this is much harder to do.

Is a gun right for you?

If you are considering purchasing a gun because you fear for your safety, you now know the risks involved and the commitment to become proficient.

If you already carry a weapon, in the right hands, I’m sure it can save lives. Be honest: How long ago did you practice? Did you only take the safety course? Ask yourself if you are really competent enough to use your weapon in an emergency, when you may be in a life-threatening situation, with all your adrenaline pumping.

Revisit how your gun stored in your home – otherwise, it’s a standing invitation to family tragedy at the hands of a partner/spouse, a troubled adolescent, or a clumsy child.

Guns are an emotional subject for many Americans, as we have a Constitutional right to bear arms. But this isn’t about gun control – it’s about individual choices and personal responsibility.

#RealtorSafety

This editorial was originally published on October 04, 2015.

Peter Toner is a third generation real estate agent who has been practicing for nearly two decades. He is the Founder of Verify Photo ID - a safety app that verifies the identity of strange prospects before you meet - in three simple steps; it includes a Safety Monitor with panic alerts.

Real Estate Brokerage

Red flags that signal potential homebuying regrets for your clients

(BROKERAGE) When helping clients buy a home, steer your buyers away from these potential dangers in order to avoid regrets.

Published

on

Man seated in trunk of car, head in hands as he feels homebuying regret. Avoid these with your clients.

Satisfied clients aren’t buyers who have just found the perfect home – their customer swho bought the perfect home, and still feels great about it a year later.

Buyer’s remorse is a real risk, especially on a large, expensive purchase like a home.

Not just a number

As a real estate agent, you can certainly pressure your customers to make a quick decision just to close the deal, but that’s not how you create lasting relationships or satisfied clients.

Instead, help buyers make the best decision they can so that they don’t have regrets later.

Tim Lemke at Wisebread has offered a list of the “Biggest Regrets of New Homeowners.” By examining what homeowners are most likely to regret after purchase, you can help your clients avoid find a home that they can be happy with for years to come.

Money regrets

According to Lemke, most post-purchase regrets arise when the buyer fails to budget or properly finance the purchase. This includes buying a home that is too expensive, making a down payment that is too small, setting up the wrong kind of mortgage, or making the purchase with a low credit score or while still in debt.

Help your client create a budget for the home that does not exceed 30% of the household’s gross income – and stick to it!

The budget should also factor in at least 20% of the cost as a down payment. If the down payment is too small, the available loans will be less than ideal, and the buyer will lose money on private mortgage insurance.

False hope regrets

You should also advise clients to avoid other common pitfalls that can leave homeowners dissatisfied. A fixer-upper is great if the client is handy, but if he or she doesn’t know how to do home repairs and renovations, they could easily end up with an unlivable property that will cause stress and require a lot of time and money to repair.

In order to avoid other unforeseen repairs, make sure your clients also get the house inspected so that they don’t end up with surprise problems.

Diligence regrets

Finally, encourage your clients to not only check out the house itself, but to research the surrounding area. Too often, buyers fall in love with a house, but end up regretting their choice of neighborhood.

Help your clients make the best decision they can – no regrets!

Continue Reading

Real Estate Brokerage

How to spot If a client or fellow agent is lying to you, and get the truth out

(BUSINESS NEWS) When a client or even an agent on the other side of the deal is lying, here is how to pull the truth out of them.

Published

on

Woman and man in an argument determining if one was lying.

Trust is important when it comes to running your business. So what should you do if you suspect that one of your team members, or even a client might be lying to you?

Shining a blinding light in their eyes and pounding on the table to demand answers may work on TV, but it’s not very effective for real people, says retired Green Beret Sergeant Major Karl Erickson.

Erickson, who perfected the art of identifying fibbers and extracting truths while in the military, and by studying interrogation techniques with John E. Reid & Associates, recently shared his insight.

First step – establish truthful behavior.

He notes that it is harder than people think to tell if someone is lying based on their body language alone. Sure, liars may have shifty eyes and jiggling knees, but so do honest people who are just nervous.

He suggests starting off by asking innocuous questions about things that the person will likely be truthful about. You could even use Facebook to find out more about the person, so that you can ask them innocent questions about their family or their latest vacation.

That way, you can establish an idea of the person’s general behavior.

If they break a sweat and bite their nails while telling the truth, then you’ll know that these habits aren’t necessarily associated with lying.

If you start by asking questions they won’t lie about, then slowly turn up the heat, you’ll be more likely to notice if they start behaving differently when you get to the juicy stuff.

Ask a question in various ways.

Erickson also recommends asking the same question at least three different ways. A liar won’t likely mess up their story, even when asked repeatedly.

However, they may reveal “carefully repeated phrases” and an “overly deliberate choice of words” that suggest that they’ve rehearsed their answers.

Don’t try to intimidate.

Being friendly and compassionate works better than intimidation. Erickson says that he’ll tell someone, “if I was in your shoes, I’d probably have done the same thing.”

Soften them up, and they’ll be more likely to confess.

Tell a version of the story.

Lastly, Erickson suggests telling the version of the story that you imagine could have happened.

The more you elaborate and exaggerate, the more likely the person will interrupt you to correct your assumptions, resulting in at least a partial confession.

Good luck! You deserve to know the truth.

This story was first published here in September of 2016.

Continue Reading

Real Estate Brokerage

5 steps you need to take in order to provide next-level customer service

(BROKERAGE) Some small steps that business owners take in order to show customers appreciation, loyalty, and service that turns into business success.

Published

on

Person holding phone representing customer service.

I can’t think of the last time I called a business in need of help – it could have been my cable provider or the electric company – and I was immediately reminded of what they couldn’t do for me rather than what they could. It makes me wonder if customer service is becoming a lost art or maybe it’s a generational thing, that people at a certain age demand too much as customers.

I’m not expecting a mint under my pillow or even a gift card. Although both would be nice. But what I am expecting is to be treated as the asset that I am: a customer. Call me silly, but last time I checked, without customers, the bills don’t get paid and the mouths don’t get fed. If that’s not enough to treat customers like royalty, I don’t know what is.

It’s the little things

It’s easy to be on the outside looking in, but I’ve noticed that some of the most successful small (and even large) business owners got to where they are by keeping an eye- not on the bottom line- but on the little things. You know, those crazy small steps that business owners take in order to show customers appreciation and loyalty and that can go a long way in building and sustaining fruitful relationships (that in turn translates into sustained business).

Every face-to-face is showtime

It’s been said that time is money, so think of time well-spent as an investment. Three minutes spent talking to a customer shapes his or her impression of your company more than the combination of your name, pricing, design, website, and product features. This is your shining moment to be the best you can be, to blow the person away with how cool it was to contact you.

Customer vs. Company (and guess who wins)

This is probably a no-brainer, but if you want great customer service, you need to make a choice up front and decide that your customers’ happiness is your top priority, even above company profitability, and then make sure everyone in your company knows it and acts that way.

Be generous

All great service comes from a feeling of generosity and abundance. All terrible service comes from a mindset of scarcity, from business owners who feel they’ll go out of business if they don’t fiercely guard their bottom line. So share. Be nice. Give refunds. Take a little loss. You can afford it. Of course, it’s also just smart business. Losing 10 cents on extra sauce can mean winning the loyalty of a customer who will spend $1,000 with you over the next 10 years and tell 20 friends you’re awesome.

Take the high road

Whenever a customer is upset, let the person know he or she was right and the company was wrong. The customer wins. You lose. And you’re prepared to do whatever it takes to make the person happy again.

Happily ever after

There are a lot of great lessons to be learned out there and certainly, this is not the be-all-end-all when it comes to customer service. But if you treat your customers right, after awhile the mindset becomes part of your social fabric.

It’s just the right thing to do.

Continue Reading
Advertisement

Our Partners

Get The Daily Intel
in your inbox

Subscribe and get news and EXCLUSIVE content to your email inbox!

Still Trending

Get The American Genius
in your inbox

subscribe and get news and exclusive content to your email inbox