Real Estate Brokerage How to conquer your own stress to be able to help stressful clients A team of 3 researchers published an interesting study on how customer service can be improved by recognizing a customer’s stress level before a... Dawn Brotherton, Senior Staff WriterSeptember 26, 2022
Op/Ed What to do when tragedy strikes and grief impacts your professional life (EDITORIAL) Navigating the waters of grief are hard enough, but when you get back to work, are you supposed to tiptoe or fake happiness? Lani Rosales, COO + News DirectorApril 8, 2022
Op/Ed Processing emotions during COVID-19: It may be grief you’re feeling (EDITORIAL) During a global pandemic, there is a rollercoaster of emotions and these two things may help people process some of their feelings which... Erin Wike, Staff WriterApril 6, 2020