Real Estate Big Data An effortlessly easy way to combat negative reviews Some reviews are blatantly fallacious, so what should you do when a groundless, nasty comment is left about you? Nichole McNielNovember 15, 2023
Real Estate Brokerage How to actually put customer feedback to good use 1/3 of businesses worldwide said that “knowing what to ask consumers" is one of the biggest challenges of collecting customer feedback. Tara Steele, Staff WriterNovember 9, 2023
Op/Ed Ratings companies have evolved into two camps that couldn’t be more opposite (EDITORIAL) The ratings and reviews game has evolved considerably in recent years, and now, two clear camps have emerged... which do you think is... Kevin RomitoOctober 4, 2018
Real Estate Big Data Senate bans “gag clauses” being used by brands to block negative reviews Brands are putting gag clauses in fine print to disallow customers from ever leaving a negative review of them online (lest they be sued).... Gary PicarielloMarch 16, 2016
Old School Marketing How one real estate tech company achieved a 100% customer satisfaction rating Customer satisfaction is a highly prized, but rarely spoken of commodity, and when someone achieves a 100% satisfaction rating, we should all take note. Lani Rosales, COO + News DirectorDecember 8, 2014