Connect with us

Tech News

Retailers’ creepy tech hacks to get people to spend more

(TECH NEWS) Tech hacks or Jedi mind tricks? How retailers are getting sneaky about collecting your data, and how you can prevent it.

Published

on

men shopping millennial retail

Did you even know there are (creepy) ways retailers get all up in your private data to encourage people to spend?

Here at AG, we can’t help but think about how companies collect and employ data, and how they’re allowed to collect and employ said data, and well, let’s just say the fact that the Venn diagram on that one ain’t exactly a circle, it is serious business.

That being the case, here are five changes to your spending habits that can both increase benefit to you, and keep the serious creepsters out of your digital biz.

Your phone:

Retailers are known to pull information straight from your smartphone.

Obviously as long as you’re paying with plastic your retailer can track your transactions based on your phone number, but – The More You Know – it’s also perfectly legal for them to track your actual physical movements as soon as you plug into their in-house WiFi.

By itself that’s not much more than store staff and cameras (we’ll get to the latter) would be doing anyway, but store-level data security is comparable to private data security, and as we’ve written over on the Real Daily, private data security is more than a bit effed.

The fix:

Not to state the obvious, but stay off the WiFi.

This is why *Insert Deity Here* gave us Airplane Mode. Even if you feel the need to text while you shop or Instagram some hilaaaarious filters onto a nearby mannequin, as long as you get your bars from your mobile connection instead of the local WiFi, you should be able to do so without uninvited segments of the store or internet staring at you.

CCTV:

On the subject of being stared at, closed-circuit cameras are incredibly loosely regulated.

Seriously, the intended function of a security camera sits at the intersection of fighting crime and keeping-other-people’s-filthy-hands-off-your-stuff.

Those are literally America’s two favorite things. They certainly trump (see what I did there?) minor concerns like having your every move recorded by a piece of hardware that’s almost certainly connected to the Internet, because everything is, and whose password is probably “password.”

The fix:

I’m afraid can’t save you from the creepy robot eyes.

This may shock some of you, but I am not a Supreme Court justice. I am not in a position to inspire a reassessment of the value of personal privacy weighed against the importance of protecting material assets by our nation’s legal system.

That said, this is why you handle your own data security, and why you shop online.

Make exceptions only for retailers valuable enough to you that you don’t mind them recording you in their store in a format that may become publicly available.

Digital shopping, like digital everything, offers a much broader array of tools for protecting your privacy. We’ll be addressing that presently with…

Cookies:

Not nearly as delicious as they sound. Cookies are the OG data mining tools, itty bitty bits of data that track useful information about how customers use a given online service.

The fix:

As with their tastier namesakes, cookies are fine in moderation. Most digital cookies delete themselves at the end of your session or a set length of time anyway, and the few that don’t carry little enough information that it takes zillions to represent a serious liability. Clear your browser cache on the regs and you’re golden.

Loyalty Cards

Things are flippin’ everywhere all of a sudden, right? Gas, groceries, pharmacies: everybody wants your card or your phone number. As we’ve noted before, that may not lead to fun times.

The fix:

Think retailers present loyalty cards as merely as coupons or bonus points for your transactions?

Think otherwise.

The card comes before the transaction. Choose your purveyor of drugs and noms based at least in part on what the card buys you, because committing to the right one can yield crazy benefits. I personally shop one grocery rather than another because getting my tea and Fritos there earns me fuel points. I haven’t paid retail for gas in a year.

That adds up.

Purchasing data:

Ugh. I hate this. Older even than HTML cookies, this is the contemptible practice of companies buying and selling the personal information of their customers. Historically it’s been phone numbers and other contact info, but of course people willing to swipe your home phone will cheerfully swipe anything else they can get their grubby mitts on.

The fix:

This is probably unfixable on the grand scale, which we know because public and private sectors alike have tried. There is apparently a market here, which boggles my mind. I call out in desperation to the people supporting this market.

Stop buying things from unsolicited phone calls. Stop buying things from unsolicited emails.

If someone gets in touch with you without being asked, do not, for any reason, give them money.

Don’t ignore them, either. Go through their unsubscribe process, or call them back and tell them nothing except “I’m not interested. Take me off your list.”

In an interconnected world, the concept of privacy is drastically changing. That can be super scary. I mean, your TV watching you for the government, which was literally in 1984, is now a real thing, and even Orwell didn’t think we’d pay for the privilege.

But this isn’t a dystopia.

We’ve been altering how money and privacy interact since there has been money. Cash stopped being exchangeable for a fixed amount of an anonymous commodity in the far-off year of.. 1971. It didn’t go properly digital until ten years later.

Every new system means new rules. As always, they’re only scary until you make them work for you.

Matt Salter is a writer and former fundraising and communications officer for nonprofit organizations, including Volunteers of America and PICO National Network. He’s excited to put his knowledge of fundraising, marketing, and all things digital to work for your reading enjoyment. When not writing about himself in the third person, Matt enjoys horror movies and tabletop gaming, and can usually be found somewhere in the DFW Metroplex with WiFi and a good all-day breakfast.

Continue Reading
Advertisement
3 Comments

3 Comments

  1. Pingback: Guess who's back, back again? Glass is back, tell your friends. - The American Genius

  2. Pingback: SALT is the cryptocurrency program about to shake up lending - The American Genius

  3. Pingback: How Retailers Use Tech Hacks to Get You to Spend More

Leave a Reply

Your email address will not be published. Required fields are marked *

Tech News

iOS 15 beta has blur nude photos opt-in, but its not without fault

(TECH NEWS) To protect children from explicit content, the most recent beta version of iOS 15 includes a feature that allows users to blur nude photos.

Published

on

Woman looking at Apple iPhone representing new iOS 15 beta that will blur nude photos.

In a move to protect children from explicit content, the most recent beta version of iOS 15 includes a feature that allows users to blur nude photos received in the Messages app. Amid privacy concerns, the feature has yet to be released.

The option to blur nude photos is opt-in, reports The Verge, and does not prevent users from choosing to view the photos in question even after being implemented.

This iteration of the feature is distinct from the original one insofar as it will no longer alert a parent or guardian when nude photos are encountered. While this may seem like a controversial change, several experts pointed out that exposing nude content on a child’s device in some households could result in abuse or, as Harvard Cyberlaw Clinic instructor Kendra Albert suggests, the outing of “queer or transgender children to their parents.”

With the most recent version of this feature enabled, children who receive inappropriate photos via the Messages app would be able to do two things: choose to avoid (or see) the content, and choose to send a report to a trusted adult if they see fit to do so.

Blurring photos is just one of several aspects of Apple’s Communication Safety suite, a feature that aims to prevent child sex abuse by making it easier for children to avoid and report predatory content.

 

Child on electronic device- iOS 15 beta that will allow blur nude photos should protect children.

Another feature that Apple has tested – but not released – is their Child Sex Abuse Imagery Detection (CSAM-detection), which scans and reports iCloud content that shows child pornography or abuse to Apple moderators for further review. As one can imagine, the feature drew mixed criticism, the majority of which came from privacy advocates.

While the vast majority of humanity can (hopefully) agree that fighting against child exploitation is a noble cause, these groups argue that scanning and reporting individuals’ personal photos via an algorithm opens the door to government interference and increased surveillance. Switching the algorithm’s baseline to scan for things like anti-government content, for example, would be easy, these groups posit, making the feature extremely dangerous in principle.

There is no current release date set for any of these aforementioned features, though iPhone users can reasonably expect them to drop at some point during iOS 15’s development.

Continue Reading

Tech News

Amazon Music debuts synchronized text transcripts for popular podcasts

(TECH) The first feature to hit Amazon Music is auto-generated and synchronized text transcripts for their most popular podcast shows. Sign us up!

Published

on

Amazon Music Transcripts

Amazon set out to accelerate the growth and evolution of podcasts last year by acquiring the podcasting network, Wondery. Now, the company is doing just that with the launch of its auto-generated and synchronized podcast transcripts feature on Amazon Music.

According to an Amazon Music tweet, with this feature, you’ll be able to “Roll it back, jump ahead, and follow along” with the podcast you’re listening to. For instance, you can scrub through the transcript to find that line of text with that quote or movie and book suggestion you can’t quite remember. When you tap on a particular line of text in the transcript, you’ll be able to jump straight into that specific part of the podcast. I can already see all the time saved! But, if you just want to read along as you listen, you can do that, too. The transcript will match the audio as you’re hearing it.

Right now, the company is only rolling out podcast transcripts in the US on both iOS and Android devices. When it will expand to other countries isn’t known, and the feature isn’t available for all podcasts yet. For now, it is only available on a selection of popular podcasts like Smartless, Crime Junkie, This American Life, Uncommon Ground, and Modern Love, but more are coming.

Amazon Music Homescreen

To use it, all you have to do is open the podcasts tab on Amazon Music and select one of the podcasts you’d like to listen to. Of course, you’ll need to select a show with the podcast transcription feature to see it. When your show is playing, on the top of the album art and in fullscreen mode, the transcriptions will be available for you to read along to.

Oh, and if you’re worried about having to read through the ads, you have nothing to fret about. Ads won’t be transcribed. Instead, the transcription will read “audio not transcribed” when they are playing.

So far, Amazon seems to be going strong in the podcasting game with the release of podcast transcripts. The feature makes it easy to search and find what you are looking for in a show. And, for those on a long and noisy bus and subway ride, you’ll finally be able to read the information you previously couldn’t hear.

Continue Reading

Tech News

UX design: If you don’t have it, get yourself an audit made easy

(TECH NEWS) UX design is important. By conducting a simple audit to make sure your site is accessible, you can minimize the number of people that quickly go away.

Published

on

Two UX design people standing in front of a whiteboard with a UX map.

A good UX design is essential in attracting and retaining customers. A seamless and positive experience will keep customers happy and bring your business many benefits, like increasing audience engagement and sales.

But, how do you know if your user experience is in need of help, so people don’t bounce away quickly? Well, if UX is not your forte, the best thing to do is to hire a good UX designer. Unfortunately, sometimes hiring one isn’t always within the budget.

So, what do you do then? The next best thing is to conduct a UX audit of your website or app. Not sure where to begin? Fulcrum’s Do It Yourself UX Audit kit is one place to start.

According to the website, this DIY UX audit “can help you gain valuable insights about the usability of your product.” The tool detects problems in your UX, prioritizes them for you, and finds out how you can fix any existing issues.

The tool is made out of free easy-to-use Notion templates. These UX audit checklists are all customizable, and you can print them or save them on your Notion dashboard to use later.

Inside each template, there are cards with descriptions and examples. Depending on if you meet certain criteria or not, you drag and drop the card into the “Yes” or “No” column. When you’re finished, you will easily see what issues you have, and you can work on fixing them.

The templates are divided into Junior and Middle-level templates.

The Junior level has templates for things such as field and forms, login, mobile UX, and architecture. Most of these templates help make sure you cover your basic UX bases. For instance, it looks at whether your website is desktop and mobile-friendly, and if each element makes sense and is easily identifiable.

The Middle Level dives in a little deeper. The “Visibility of system status” audit checks if you are keeping your audience informed on what’s going on. Things like battery life, loading, or Wi-Fi connection indicators can make a huge difference. No one wants to stare at a screen with no clue if what they clicked on is working or not.

If you can afford it and want a UX virtuoso to do the work for you, you can get a UX audit from Fulcrum. The experts will conduct a full-fledged UX audit and create wireframes with solutions for your UX issues.

However, no matter how you go about it, a good UX design is important. Higher rate conversions and user retention won’t happen if your product is just pushing people away.

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!