Website traffic is largely contingent on having a functional online hub, so when your website tanks for one reason or another, it’s a bit like having an unforeseen business closure: Inconvenient, frustrating, and generally demoralizing for both you and your customers. A new tool that alerts you to website outages and other problems looks to ameliorate those frustrations.
Spike is an incident management platform that alerts you to potentially problematic occurrences on your website. These issues can range from page load times and general failures, all the way to more personal instances such as waiting too long to respond to a chat message, or reaching a critical memory usage threshold.
As such, Spike doesn’t just let you know that an issue is occurring at the moment–it can actually help you anticipate and prevent problems before they actually happen, thus mitigating potential customer inconvenience or loss.
Spike also lets you set up the conditions and delivery for your alerts so that the pertinent team members receive the correct alerts. There isn’t much value in your customer service manager receiving notices about overt memory use, after all. By customizing Spike to the different roles in your online presence, you can streamline your problem-solving efforts with minimal input.
For the monthly price of seven dollars per team member, Spike promises “unlimited alerts and integrations”–a package that includes channels through Slack, email, and both texts and phone calls to a number of your choice. That’s a pretty robust (and affordable) solution to one of the most costly issues a website can face.
Finally, Spike offers something that should be a standard accommodation: a 30-day free trial that does not necessitate front-loading a payment method. This allows you to see how Spike works with little to no up front risk or the fear of accidentally charging yourself when you invariably forget to cancel the service.
The world has gone online in the past few months and making customers’ experiences as seamless as possible is a must – both for retailers hoping to maximize online sales now and for companies looking ahead to customer utilization in a post-COVID economy. Spike is a welcome addition to that world, and hopefully it foreshadows a paradigm shift in the way sellers approach the user experience going forward.
Infinity Maps is the most mind-blowing visual workspace ever
(TECHNOLOGY) Infinity Maps is bringing together whiteboarding, diagramming, and real-time collaboration all in one neat tool.
Digital tools should be effective and efficient. They should help you plan, create, and manage your projects so your team can build solutions to your overall goals. While many tools say they are the all-in-one tool solution, this is a pretty bold statement to make. Each company is different, and one size doesn’t necessarily fit all.
However, there comes a time when such a tool comes slightly close to filling that spot. Infinity Maps seeks to do this by marrying some of the best qualities of different tools and adding its spice to the mix.
What does Infinity Maps offer?
The web application is partially an online whiteboard tool. In your workspace, called Canvas, you create your content by using cards. In these cards, you can add text, images, and files. Cards can be nested indefinitely creating hierarchies while still maintaining a “clear and concise” structure. You can do this by simply dragging a card into another card.
To visualize how each card correlates to one another, you have the option to link cards with arrows. These arrows are further organized by changing the color of each one or changing the color of the card itself.
Infinity Maps lets your team collaborate in real-time. To work together, you can invite users to your map. When you share your workspace, you assign people different roles so they have the correct permissions to read or write on your map. Like Google’s web tools, you can see who is using the map because each username will show up next to their cursor and be assigned a different color.
Navigating through Infinity Maps is easy and works just like Google Maps. By double-clicking, you are taken directly to the card you selected. You can also scroll up and down and use the trackpad to zoom in and out of your map. This feature is super helpful when you have hundreds of cards on your map.
Why Infinity Maps?
The company says Infinity Maps is a “revolutionary new product that allows you to organize vast amounts of information visually & spatially”. It is a combination of Miro, Notion, and Google Maps all into one.
“What are we doing differently?” asks Infinity Maps CEO & Co-Founder Johannes Grenzemann. “With Infinity Maps, we are building a knowledge management system that allows you to create vast, huge knowledge bases [that] depict high complexity and depth while staying mind friendly because it’s a visual approach,” Grenzemann said.
Overall, Infinity Maps is a neat knowledge tool. It can be used in several ways, from students trying to organize their thesis to startups managing their product launches.
If you’re interested in checking them out to see if they are indeed the all-in-one tool solution, you can sign up to start mapping. A free account gives you access to 3 maps, up to 150 cards per map, and 50MB of cloud space. If you need more space to map out your ideas, you can unlock additional cards by inviting a friend or purchasing cards. Pro, unlimited, and team subscriptions plans are also available for purchase.
China cracks down on user data collection, allegedly cares about privacy
(TECH) Either China’s government just grew a conscience, or they’re trying to compete on a global stage. Either way, they’re implementing new laws.
In an uncharacteristic looking move for end-user privacy and choice, China has passed sweeping new legislation entitled the Personal Information Protection Law. It’s set to take effect on November 1, 2021, and includes provisions governing consent in user data collection of tech applications and specifies how companies can use that data, especially if that data is to be transferred out of China.
This is the second of two pieces of legislation to emerge this year as China takes a hard look at their cyberspace and try their hand at oversight.
The Data Security law, which came into effect on Sept. 1, set classification frameworks for data based on “its economic value and relevance to China’s national security” as cited in Reuters.
According to experts, both laws will require companies to reevaluate how they collect and store data on a massive scale. As regulations continue to develop rapidly during China’s re-examination of their tech industry, companies are scrambling to meet the stringent new requirements and adjust their infrastructure for compliance at a break-neck pace.
- The Personal Information Protection Law similar in design to Europe’s General Data Protection Regulation
- China’s top cyberspace regulator, Cyberspace Administration of China (CAC), issued an investigation into Didi Global Inc, their version of Uber, with accusations of user privacy violations
- An extensive set of rules targeting business practices that undermine fair competition, such as cultivating reviews, were implemented by China’s State Administration for Market Regulation (SAMR)
- 43 apps were accused of illegally transferring user data and called out by the Ministry of Industry and Information Technology and required to make “rectifications”
Similar cyberspace scrutiny is happening in the US regarding monopolies held by some of the biggest players in tech like Google, Facebook, and Amazon but is moving very slowly through the legislative process.
In terms of how this impacts Americans, TikTok is currently one of the single most downloaded apps in the US and owned by Beijing-based company ByteDance. According to The Sun, ByteDance is now the most valuable startup in the world with an estimated value of 1 billion USD.
Many doubt that China actually cares about privacy, but some believe that keeping up the appearance of playing by modern corporate rules benefits their government as they seek global dominance.
Apparently, the chip shortage is NOT easing up this year…
(TECH NEWS) If you’re a tech person who has tried to buy anything with a chip in it, you know there’s been a shortage and therefore a buying frenzy. Which apparently isn’t ending soon.
It appears that the chip shortage, a phenomenon that has plagued production for the last six or so months, is not easing up like people had initially predicted. The real-world effects of this shortage are varied, but impactful.
The Daily Brew’s Dan McCarthy reports that the average wait time for chip deliveries is up to over 20 weeks at this point, a number that (despite postulation that the second half of 2021 would see increased chip production) is higher than the wait times in both July and June of this year.
The chip shortage has a few different roots, but the primary one as of late is a slew of COVID-19 outbreaks in Southeast Asia – specifically near locations that produce large numbers of semiconductors for the rest of the world. It’s thought that the wait time will increase in the coming weeks, even as companies slash predictions and hunker down for a hit to their profits this season.
For context, manufacturers were having to wait for a little over 12 weeks for their semiconductors this time last year. It’s clear that we’re going in the wrong direction if we’re planning to keep up production going into this next year.
The implications of such a shortage range from baffling to sobering. Earlier this year, people struggled to find PS5s for reasonable prices; more importantly, though, is the effect this shortage is having on the automobile industry. A couple of weeks ago, Toyota announced a 40 percent cut in production plans for September.
With GM, Ford, Stellantis, and VW adding that they will most likely cut back on production as well, it looks like the 2022 vehicle market will be the latest casualty to lower-than-optimal supply in a time of moderate demand.
While the chips used in cars, appliances, and other common electronics are profoundly affected by the shortage, it appears that “power management” chips (the ones used in smaller devices, namely smartphones) have a decreased wait time from last month. This somewhat contradicts a shortage warning by Apple in late July, though we’re clearly not out of the woods regarding production efficiency yet.
It is extremely likely that this shortage will impact auto and appliance production in 2022.
Business Entrepreneur2 weeks ago
6 entrepreneurial tools to keep startup productivity high
Opinion Editorials1 week ago
Why tech talent is in the process of abandoning Austin
Business Entrepreneur3 days ago
‘Small’ business was once a stigma, but is now a growing point of pride
Opinion Editorials3 days ago
Minimalism doesn’t have to happen overnight
Business Entrepreneur3 days ago
Why and how to acquire a business – 4 tips for radical success
Business Entrepreneur2 weeks ago
Here’s why you shouldn’t start that startup
Opinion Editorials2 weeks ago
Why robots freak us out, and what it means for the future of AI
Business Marketing2 weeks ago
7 Low-budget marketing ideas for small businesses [sponsored]