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Even Google’s CEO agrees that AI must be regulated, so now what?

(REAL ESTATE TECHNOLOGY) Even the tech giants who want to be the first to create “true” AI realize that the tech needs to have serious regulation to insure it’s under control.

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AI regulation

Artificial Intelligence (AI) is constantly being discussed in the news. From intelligent software that detects your identity based on your keystrokes, to facial recognition software that aids in hiring “the right people”, it’s no wonder why it’s such a hot topic – and one that has a real history.

The prospect for real, human-level intelligence from something comprised of circuitry is simultaneously exciting and alarming. That’s why companies like Google are starting to learn they need to tread lightly when it comes to AI.

Sundar Pichai, for example (Google’s CEO), clearly sees the importance of regulation within the AI space, saying, “there is no question in my mind that artificial intelligence needs to be regulated. The question is how best to approach this”. He made this important comment at a conference in Brussels this month, and even went on to say “I think it is important that governments and regulations tackle it sooner rather than later and give a framework for it.”

Well, that’s exactly what’s happening in Europe via the EU’s competition regulator, Margrethe Vestager. In previous years, Vestager has gone after tech giants, like Microsoft, which has resulted in multibillion-dollar fines for the giant after they allegedly started monopolizing the industry by abusing its market dominance to choke out competition.

Since then, Vestager has been reelected, and her newest self-assigned task is making sure artificial intelligence is properly regulated, while also meeting ethical guidelines.

Vestager is notoriously known as being incredibly steadfast when it comes to ensuring regulations of large tech companies – something the U.S. is now following suit on with U.S.-based giants like Amazon and Facebook.

That said, from Pichai’s comments, one could guess that Google’s CEO is looking to head off any massive changes by a 3rd parties, like the EU, by coming up with his own ideas for regulation of AI. He said that “sensible regulation must also take a proportionate approach, balancing potential harms with social opportunities.” What we think he’s saying here is that although there are potential negative outcomes with the technology, regulation must also be balanced to accommodate for the positives.

Given this, Pichai knows that AI has many positive use-cases but he definitely isn’t blind to the possible (and probable) negatives of AI, either. Despite Google’s interest in keeping AI going, Pichai also recently brought up some concerns about nefarious activity. While he did not go into detail, it’s pretty clear that he knows there’s a lot of opportunity for criminal, or just downright terrifying activity, within the space.

For example, do you recall the chat bot in 2016 that suddenly became aggressive, mean, and racist when given access to Twitter – all in less than 24 hours? Scary!

At the end of the day, AI seems to be what folks really want. Just take it from the millions of iPhone users out there who exclusively use Siri to get through their day. Of course, it’s all a balancing act, too, and since there’s also been a huge need for increased security in this tech-driven world, regulations are going to be increasingly critical to the space.

Rachael Olan is a Texas-based Staff Writer at The American Genius and jack-of-many-trades. She's well known for her abilities in Marketing, Sales, and Customer Service, with a focus on SaaS and eCommerce businesses. Outside of writing, Rachael spends much of her time with her swarm of pets, including a 70 lb tortoise named Frankie.

Real Estate Technology

Meet Cam: Using cool widgets to improve our video calls

(REAL ESTATE TECHNOLOGY) With video calls here to stay, any tools to improve them are more than welcome in our book. Let’s take a look at what Meet Cam has to offer.

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Video conference call on skype, without Meet Cam widgets.

Let’s face it. Video calls are here to stay, and anything that might make our meetings remotely better is worth checking out. So, take a look at Meet Cam.

Meet Cam is a virtual camera for macOS that lets you overlay visual widgets on top of your camera image, such as a timer, agenda, or GIFs. The app works with any app that uses a camera. This means it works with popular video meeting apps like Zoom and Google Meet.

The app has a variety of features that help bring order to meetings, but make them fun at the same time.

Let’s get down to business.

We all have at least one meeting that manages to always go over. Either enough time wasn’t scheduled to go over a project, or people were going on and on without getting to the point.

Meet Cam has a couple of cool features that will help meetings stay on track and not run long.

There is a Meeting Timer widget that displays how much time is left in the meeting. The timer is located on the top right corner of the video, and everyone can see the timer on their screen. So, as less time remains and the numbers start turning red, you know it’s time to wrap things up.

Not to be confused with the Meeting Timer, the Countdown Timer widget, is a timebox used to specifically keep track of time being spent per activity. A countdown timer is displayed in the block of the person who is speaking. This gives them a certain amount of time to get through X, Y, Z. With everyone having the same allotted time to talk, everyone can pace themselves without worrying about not everyone putting in their input.

If you’re someone who really likes checking things off a list, the Agenda widget might be just what you’ve been looking for. This widget displays like a typical list, and it can be used to structure your meeting. As you go over each item on there, you can mark them off as you go. This makes it clear for everyone to know what topics have been discussed and what other topics are still pending.

It can’t be all work and no play.

Have you ever wanted to be a TV news reporter? Well, you don’t have to be one to look like one. Meet Cam’s Headline widget appears much like a static news ticker on the lower portion of your video. With it, you can write a sentence to draw everyone’s focus to a specific topic. And, for a livelier touch, you can write a friendly headline to give reminders, such as “Turn on your camera. 📹 Use headphones. 🎧 Be kind. 😃”

Plain text can sometimes get boring, but the Emoji widget can help you express yourself so much better. The large, animated emoji appears right in the center of your screen. So, if someone is doing a good job, you can give them a thumbs up. Also, this helps eliminate any accidental interruptions because the emoji will silently communicate the expression for you.

To take it to the next level, you can also display animated GIFs. This works just like the emoji widget. The only difference (in my opinion) is that it gives your communication so much more pizazz!

From the looks of it, Meet Cam does have some pretty neat features that have the potential to make meetings more productive and fun. The app is relatively new and some features still need to be implemented. If you’d like to check them out, you can visit their website.

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Real Estate Technology

How Cloudflare’s web analytics could give Google’s tools a run for their money

(REAL ESTATE TECH NEWS) In a world where data is king, Cloudflare’s web analytics value user privacy, staking them as pioneers against other analytic tools.

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Web analytics open on a desktop screen on a table.

When it comes to web analytics tools, users are examining comprehensiveness, usability, and price point. Free analytics tools typically come at a price, which is more often than not the data privacy of your customers.

A new competitor for Fathom Analytics, Simple Analytics, and even Google Analytics is Cloudflare’s web analytics tool. Not only is it free but, unlike the competitors, it will not keep visitor’s data and it will not be able to track conversions, making it the perfect tool for small websites, personal pages, and blogs. Sounds great, right?

In their blog, Cloudflare states: “At Cloudflare, our mission is to help build a better Internet, and part of that is to deliver essential web analytics to everyone with a website, without compromising user privacy. For free. We’ve never been interested in tracking users or selling advertising. We don’t want to know what you do on the Internet — it’s not our business.”

Additionally, Cloudflare doesn’t track users using their IP address, User Agent string, or other attributes. They are truly committed to providing metrics without intruding.

Valuing user privacy makes Cloudflare an industry pioneer. And the best part is, you don’t have to be a Cloudflare subscriber to access this feature.

From the blog: “Today, for the first time, anyone can get access to our client-side analytics — even if you don’t use the rest of Cloudflare. Just add our JavaScript snippet to any website, and we can start collecting metrics.”

What’s next for Cloudflare?

Well to start, they are working on integrating their analytics tool with the rest of the Cloudflare tech. This would mean that customers would receive more stats regarding site performance and security, in addition to traffic stats.

They’re also hoping to develop their analytics tool so that it can be a powerful singular product, with support for alerts and updates in real time.

If you’re someone who wants metrics and values privacy (and free things!), keep your eyes on Cloudflare’s analytics tool. I’m excited to see how far they will take a zero-cost, privacy-first product in a world where data is the hottest commodity.

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Real Estate Technology

Should digital assistants have empathy? Big investors say yes

(REAL ESTATE TECHNOLOGY) Bonding with your digital assistant might be more likely than you expect with ElliQ. The rising numbers of AI assistants have created unique interactions.

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ElliQ assistant

It sounds crazy to think that you could form an actual bond with something like Siri or Alexa, but actually, humans are pretty dang good at forming emotional connections to machines. For instance, a Canadian company threw an entire retirement party for five mail delivery bots. People will use Roombas as a substitute for companionship, not unlike a cat or dog. Humans just seem to enjoy connection – even if it’s with a lifeless robot.

Intuition Robotics is taking this desire for emotional connection a step further by working to create digital assistants that can more easily bond with their human companions. At the moment, their biggest product is ElliQ, a robotic digital assistant designed to bond with eldery users. In fact, according to Intuition Robotics, their average demographic falls between ages 78 – 97.

And ElliQ seems to be doing its job. The company reports that customers interact with ElliQ regularly throughout the day, even holding conversations with the machine, and are more likely to listen to ElliQ’s suggestions, which often include proactive behavior like getting outdoors or eating more vegetables.

By working to create a more empathetic and emotional digital AI, Intuition Robotics has started to discover a whole world of new possibilities. And they’re just getting started, having recently raised another $36 million to continue research.

One of their plans? Combining these empathetic digital assistants with the automotive industry.

Imagine an assistant that could suggest you pull over when it senses you’re getting drowsy, or provide something to talk to during longer drives. Plus, unlike ElliQ, which stays put while you move around, you and the assistant will be together in a car, making it easier for the AI to learn your preferences and habits.

Of course, this is just the tip of the iceberg for Intuition Robotics, which has recently majorly expanded its workforce. A digital assistant that can provide a better emotional connection to humans has a world of possible applications, from nursing homes to elementary schools.

Don’t get me wrong, there are plenty of reasons to be worried about a more empathetic AI – the marketing capabilities alone are something I’m side-eyeing. That said, humans have been befriending vacuum cleaners and we’ve turned out alright, so for now, let’s focus on the positive possibilities that could come with tech from companies like Intuition Robotics.

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