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Should anyone use Zoom with these unresolved privacy issues?

(TECH NEWS) Zoom users have skyrocketed in the recent weeks thanks to working remotely in response to COVID-19, but everyone should read the privacy policy.

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zoom training

The concept of working from home and/or remotely is not new to many working professionals and especially entrepreneurs but the fast change to an all virtual world since mid-March has definitely left room for many heads to spin. Not to mention educational institutions being forced to adapt to online learning capabilities when this has not been done before on such a large scale.

For many years, there have been ways to have virtual meetings with your clients or coworkers that are in a different location usually through enterprise level software (and some great free ones are mentioned in a previous article here like WebEx, GoToMeeting, etc.)

Zoom seems to be the one getting the most press lately and even received credit for offering videoconferencing tools for Educators of grades K-12. But you know how the length of a CVS receipt has become a well-known joke about such a waste of paper? If you then think about how we don’t want to waste paper but we also don’t bother reading the full lengths of term & conditions on technology that many of us are (cough, cough) guilty of scrolling, scrolling, scrolling and finding the accept button just so that we can move on with our lives.

This is worth taking a moment to pause and really understand what you are agreeing to and if you are fine with the terms and conditions – especially as it comes to the use of your private data. The creator of Ruby on Rails and CTO at Basecamp (David Heinemeier Hansson aka DHH) gives a great overview of why this is not something to ignore and ultimately what Zoom was doing claiming their privacy policy is still a trash fire.

Zoom is actually really user-friendly, easy to set up calls/meetings where you are able to share your screen and can be a great solution for team calls via your computer or phone. If their rapid growth and organization does give you pause, be sure to check out the Twitter thread from David Heinemeier Hansson or this story for some free alternatives. Zoom did respond to criticism by removing code that sent data to Facebook but technology experts say that they still need to be more transparent about their uses of data.

Zoom may be getting a lot of attention recently (and we are guessing that many people are wishing they had bought its stock when they went public in April of 2019) but they actually have been around since 2013 and have almost 2,000 employees and already had 10 million users by 2014.

Regardless of your preferred video conferencing software (and feel free to research or check out many to see what works best for you), the hackers are not slow on the uptick. There’s now something to be aware of if you are using Zoom: Zoom-bombing where they are able to get in to your meeting and possible takeover controls. Zoom has responded by putting together this blog with tips to avoid this happening to you. Basically, be very aware if you are posting public events and/or ever using your personal ID number in a link to hold a meeting or even virtual happy hour. Technology can be great at connecting us, but it’s never a dull data wary moment.

Erin Wike is a Career Coach & Lecturer at The University of Texas at Austin and owner of Cafe Con Resume. Erin is fueled by dark roast coffee with cream AND sugar, her loving husband, daughter, and two rescue dogs. She is the Co-Founder of Small Business Friends ATX to help fellow entrepreneurs + hosts events for people to live a Life of Yes with Mac & Cheese Productions.

Tech News

Loss of internet access is used as punishment for those who abuse it

(TECH NEWS) Internet access is becoming more of a human right especially in light of recent events –so why is revoking it being used as a punishment?

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Internet access

When one hears the word “punishment”, several things likely come to mind—firing, fees, jail time, and even death for the dramatic among us—but most people probably don’t envision having their access to utilities restricted as a legal repercussion.

Unfortunately, that’s exactly what’s happening across the country—if you consider Internet access a utility.

In the past, you’ve probably heard stories about people awaiting trial or experiencing probation limitations being told that they are not to use the Internet or certain types of communication. While this may seem unjust, the circumstances usually provide some context for the extreme nature of such a punishment; for example, it seems reasonable to ask that a person accused of downloading child pornography keep off the internet.

More recently–and perhaps more controversially—a young man accused of using social media to incite violent behavior during country-wide protests was ordered to stay offline while awaiting trial. This order came after the individual purportedly encouraged people to “[tip] police cars”, vandalize property, and generally exhibit other “riot”-oriented behaviors.

Whether or not one reads this post as a specific call to create violence—something that is, in fact, illegal—the fact remains that the “punishment” for this crime in lieu of a current conviction involves cutting off the person involved from all internet access until a verdict is achieved.

The person involved in this story may be less than sympathetic depending on your stance, but they aren’t alone. The response of cutting off the Internet in this case complements other stories we’ve seen, such as one regarding Cox and a client in Florida. Allegedly, the client in question paid for unlimited data—a potential issue in and of itself—and then exceeded eight terabytes of monthly use on multiple occasions.

Did Cox correct their plan, allocate more data, throttle this user, or reach out to explain their concerns, you may ask?

No. Cox alerted the user in question that they would terminate his account if his use continued to be abnormally high, and in the meantime, they throttled the user’s ENTIRE neighborhood. This kind of behavior would be unacceptable when applied to any other utility (imagine having your air conditioning access “throttled” during the summer), so why is it okay for Cox?

The overarching issue in most cases stems from Internet provider availability; in many areas, clients have one realistic option for an Internet provider, thus allowing that provider to set prices, throttle data, and impose restrictions on users free of reproach.

Anyone who has used Comcast, Cox, or Cable One knows how finicky these services can be regardless of time of use, and running a simple Google speed test is usually enough to confirm that the speeds you pay for and the speeds you receive are rarely even close.

In the COVID era in which we find ourselves, it is imperative that Internet access be considered more than just a commodity: It is a right, one that cannot be revoked simply due to a case of overuse here, or a flaw in a data plan there.

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How to personalize your site for every visitor without learning code

(TECH NEWS) This awesome tool from Proof lets you personalize your website for visitors without coding. Experiences utilizes your users to create the perfect view for them.

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experiences welcome page

What if you could personalize every step of the sales funnel? The team over at Proof believes this is the next best step for businesses looking to drive leads online. Their tool, Experiences, is a marketer-friendly software that lets you personalize your website for every visitor without coding.

Using Experiences your team can create a targeted experience for the different types of visitors coming to your website. The personalization is thought to drive leads more efficiently because it offers visitors exactly the information they want. Experiences can also be used to A/B test different strategies for your website. This could be a game changer for companies that target multiple specific audiences.

Experiences is a drag-and-drop style tool, which means nearly anyone on your team can learn to use it. The UX is meant to be intuitive and simple, so you don’t need a web developer to guide you through the process. In order to build out audiences for your website, Experiences pulls data from your CRM, such as SalesForce and Hubspot, or you can utilize a Clearbit integration which pull third-party information.

Before you go rushing to purchase a new tool for your team, there are a few things to keep in mind. According to Proof, personalization is best suited for companies with at least 15,000 plus visitors per month. This volume of visitors is necessary for Experiences to gather the data it needs to make predictions. The tool is also recommended for B2B businesses since company data is public.

The Proof team is a success story of the Y Combinator demo day. They pitched their idea for a personalized web experience and quickly found themselves funded. Now, they’ve built out their software and have seen success with their initial clients. Over the past 18 months, their early-access clients, which included brands like Profitwell and Shipbob, have seen an increase in leads, proposals, and downloads.

Perhaps the best part of Proof is that they don’t just sell you a product and walk away. Their website offers helpful resources for customers called Playbooks where you can learn how to best use the tool to achieve your company’s goals be it converting leads or engaging with your audience. If this sounds like exactly the tool your team needs, you can request a demo on their website.

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3 cool ways bug-sized robots are changing the world

(TECH NEWS) Robots are at the forefront of tech advancements. But why should we care? Here are some noticeable ways robots are changing the world.

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Bits of robots and microchips changing the world.

When we envision the robots that will (and already are) transforming our world, we’re most likely thinking of something human- or dog-sized. So why are scientists hyper-focusing on developing bug-sized (or even smaller!) robots?

Medical advances

Tiny robots could assist in better drug delivery, as well as conduct minor internal surgeries that wouldn’t otherwise require incisions.

Rescue operations

We’ve all heard about the robot dogs that can rescue people who’ve been buried beneath rubble or sheets of snow. However, in some circumstances these machines are too bulky to do the job safely. Bug-sized robots are a less invasive savior in high-intensity environments, such as mine fields, that larger robots would not be able to navigate without causing disruption.

Exploration

Much like the insects after which these robots were designed, they can be programmed to work together (think: ants building a bridge using their own bodies). This could be key in exploring surfaces like Mars, which are not safe for humans to explore freely. Additionally, tiny robots that can be set to construct and then deconstruct themselves could help astronauts in landings and other endeavors in space.

Why insects?

Well, perhaps the most important reason is that insects have “nature’s optimized design”. They can jump vast distances (fleas), hold items ten times the weight of their own bodies (ants) and perform tasks with the highest efficiency (bees) – all qualities that, if utilized correctly, would be extremely beneficial to humans. Furthermore, a bug-sized bot is economical. If one short-circuits or gets lost, it won’t totally break the bank.

What’s next?

Something scientists have yet to replicate in robotics is the material elements that make insects so unique and powerful, such as tiny claws or sticky pads. What if a robot could produce excrement that could build something, the way bees do in their hives, or spiders do with their webs? While replicating these materials is often difficult and costly, it is undoubtedly the next frontier in bug-inspired robotics – and it will likely open doors for humans that we never imaged possible.

This is all to say that in the pursuit of creating strong, powerful robots, they need not always be big in stature – sometimes, the tiniest robots are just the best for the task.

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