Connect with us

Tech News

6 kickass tools every Slack user will love

(TECH NEWS) What’s the point of using a platform like Slack if you don’t take advantage of all the tools people made to make it way way way better?

Published

on

Create your dream toolbox

Slack, a cloud-based instant messaging and collaboration tool seemingly on steroids, has been a favorite of American Genius since its beta launch in 2013. Since then, the team messaging app has generated 3 million users, who produce impressive engagement stats and consistently give raving reviews on the app’s abilities and functionalities. These abilities like the organized channels, direct messaging abilities, file sharing, notifications, and universal search function make Slack a cool business tool straight out of the box.

bar

What’s cooler than cool?

Cool is cool, but coolest is cooler, which is why we are equally impressed with Slack’s add-on tools that make it one of the coolest collaborative platforms around.

Whether you are already a Slack user and want to beef up your experience or you’re just now hearing of Slack, keep reading to see all the goodies that can leverage productivity among your business team.

1. Growth Report

growth metrics
Growth Report
Business owners everywhere understand an entity can’t be much of anything if there is no growth, which is why Growth Report is such a noteworthy tool.

Weekly growth, retention, user behavior, and acquisition numbers are easily tracked and provide businesses insight to their growth or lack thereof.

The report can be accessed from an email sent from Slack, or from the Slack interface directly.

2. Talkus

talkus app
Talkus
is a fairly new widget that provides Slack operators a glimpse into how users perceive and view their website through live chat.

Visitors have an option to instant message a support member and receive updated status tickets. Through simple commands, a user can then assign visitors to a team, invite expert teammates to the discussion, and distribute a user satisfaction survey.

Full customization options, email feedback, visitor information, text formatting, and the option to embed images make converting visitors, engaging customers, and managing customer support a breeze in Slack.

3. Skylar

Skylar AI
Dubbed “Siri for Slack,” Skylar serves as an automated personal secretary that organizes and consolidates users’ information within Slack. With functions like Asynchronous communication, business integration tools, mail forwarding, Google calendar integration, custom question ability, and Dropbox Integration, who wouldn’t want a Skylar on their team?

She even has the capacity to work outside of the Slack interface for work related and non-work related to-do’s, like ordering food and sending you the bill within Slack. There are different pricing plans for Skylar, but don’t fret on cost; with the amount of time Skylar saves, you’ll make that money back in no time.

4. Hamster Pad

hamster pad
Hamster Pad
is a comprehensive list of which chats are trending at the moment, how many people are in each chat, and how many are actively online. Users can find balance between promoting their product and engaging targets to gain success through a community identified by Hamster Pad as trending.

Another one of our AG writers said this tool’s dedicated communities reminds her of subreddits, but with real-time messaging.

5. Nurtz

nurtz
Basic spell check is neat and all, but Nurtz is way neater in that it lends a human proofreader to any text within Slack. Users can actually send a message to a human without leaving the Slack platform.

When the text is ready, your proofreader will message you back an edited copy.

The first 100 words are completely free and we encourage you to check it out for yourself. If spell check is your “thing”, we guarantee Nurtz is your next best thing.

6. Birdly

birdly
If a personal assistant tool and human proofreader weren’t enough to help Slack users collab like the bosses they truly are, then Birdly might do the job. This Slack add-on offers financial assistance through the managing of expenses. Users first upload expenses from their phone, computer, or tablet (i.e. receipts and invoices).

The data is then analyzed and Birdly creates an Excel spreadsheet in real time, along with a summary that can be separately saved. In case you accidentally send in the wrong expense, a REAL HUMAN BEING will review the message and make sure data is entered correctly. Multiple currencies are also available for International handlings.

Give yourself some Slack

Slack is cool, but slack with add-on’s are cooler. We encourage you to take advantage of Slack for free, along with the aforementioned tools to improve both productivity and communication among your team

#SlackRoundup

Lauren Flanigan is a Staff Writer at The American Genius, hailing from the windy hills of Cincinnati, with a degree in Marketing from the University of Cincinnati. She has escaped the hills, and currently resides in Atlanta, where you can almost always find her camping at a Starbucks strategizing on how to take over the world.

Tech News

Onboarding for customers and employees made easy

(TECH NEWS) Cohere enables live, virtual onboarding at bargain prices to help you better support and guide your users.

Published

on

onboarding made easy

Web development and site design may be straightforward, but that doesn’t mean your customers won’t get turned around when reviewing your products. Onboarding visitors is the simplest solution, but is it the easiest?

According to Cohere–a live, remote onboarding tool–the answer is a resounding yes.

Cohere claims to be able to integrate with your website using “just 2 lines of code”; after completing this integration, you can communicate with, guide, and show your product to any site visitor upon request. You’ll also be able to see what customers are doing in real time rather than relying on metrics, making it easy to catch and convert customers who are on the fence, due to uncertainty or confusion.

There isn’t a screen-share option in Cohere’s package, but what they do include is a “multiplayer” option in which your cursor will appear on a customer’s screen, thus enabling you to guide them to the correct options; you can also scroll and type for your customer, all the while talking them through the process as needed. It’s the kind of onboarding that, in a normal world, would have to take place face-to-face–completely tailored for virtual so you don’t have to.

You can even use Cohere to stage an actual demo for customers, which accomplishes two things: the ability to pare down your own demo page in favor of live options, and minimizing confusion (and, by extension, faster sales) on the behalf of the customer. It’s a win-win situation that streamlines your website efficiency while potentially increasing your sales.

Naturally, the applications for Cohere are endless. Using this tool for eCommerce or tech support is an obvious choice, but as virtual job interviews and onboarding become more and more prevalent, one could anticipate Cohere becoming the industry example for remote inservice and walkthroughs.

Hands-on help beats written instructions any day, so if companies are able to allocate the HR resources to moderate common Cohere usage, it could be a huge win for those businesses.

For those two lines of code (and a bit more), you’ll pay anywhere from $39 to $129 for the listed packages. Custom pricing is available for larger businesses, so you may have some wiggle room if you’re willing to take a shot at implementing Cohere business-wide.

Continue Reading

Tech News

Smart clothing could be used to track COVID-19

(TECH NEWS) In order to track and limit the spread of COVID-19 smart clothing may be the solution we need to flatten the curve–but at what cost?

Published

on

COVID tracking clothing

When most people hear the phrase “smart clothing”, they probably envision wearables like AR glasses or fitness trackers, but certainly not specially designed fabrics to indicate different variables about the people wearing them–including, potentially, whether or not someone has contracted COVID-19.

According to Politico, that’s exactly what clinical researchers are attempting to create.

The process started with Apple and Fitbit using their respective wearables to attempt to detect COVID-19 symptoms in wearers. This wouldn’t be the first time a tech company got involved with public health in this context; earlier this year, for example, Apple announced a new Watch feature that would call 911 if it detected an abnormal fall. The NBA also attempted to detect outbreaks in players by providing them with Oura Rings–another smart wearable.

While these attempts have yet to achieve widespread success, optimism toward smart clothing–especially things like undershirts–and its ability to report adequately someone’s symptoms, remains high.

The smart clothing industry has existed in the context of monitoring health for quite some time. The aforementioned tech giants have made no secret of integrating health- and wellness-centric features into their devices, and companies like Nanowear have even gone so far as to create undergarments that track things like the wearer’s heart rate.

It’s only fitting that these companies would transition to COVID assessment, containment, and prevention in the shadow of the pandemic, though they aren’t the only ones doing so. Indeed, innovators from all corners of the United States are set to participate in a “rapid testing solutions” competition–the end goal being a cheap, fast, easy-to-use wearable option to help flatten the curve. The “cheap” aspect is perhaps the most difficult; as Politico says, the majority of people have a general understanding of how to use wearable technology.

Perhaps more importantly, the potential for HIPPA violations via data access is high–and, during a period of time in which people are more suspicious of technology companies than ever, vis-a-vis data sharing, privacy could be a significant barrier to the creation, distribution, and use of otherwise crucial smart clothing.

There is no denying that the Coronavirus pandemic has accelerated, among other things, technological advancement in ways unseen by many of us alive today. Only time will tell if smart clothing–life-saving potential and all–becomes part of that trend.

Continue Reading

Tech News

Say goodbye to browser cookies – Google wants to give you ‘trust tokens’

(TECH NEWS) Google plans to do away with third-party cookies in favor of “trust tokens”. The question is, will they gain our trust?

Published

on

Privacy concerns should be at an all-time high with the sheer number of people working from home–something that may have been factored into Google’s recent decision to begin phasing out third-party cookies in their Chrome browser.

In doing so, Chrome would join browsers such as Safari and Firefox–two popular alternatives that have been more proactive about protecting user privacy in the past, according to The Verge.

Cookies, for those who don’t know, are small pieces of information stored on your computer by websites you visit; when third-party cookies are downloaded from these sites, they can track your activity across the internet, thus resulting in unpleasantries like targeted ads and location-based services appearing in your browser.

It’s all a little too accurate to your habits for comfort, so Google is proposing a separate solution: trust tokens.

No, trust tokens are not the newest form of currency on CBS Survivor–they’re “smart” iterations of cookies that will validate your access to a specific website without tracking you once you leave that page. This way, you get to keep your website-specific data–passwords, usernames, and preferences–without having your privacy encroached upon any more than Google already does (admittedly, that doesn’t sound like much of a change, but bear with us).

The real catch for trust tokens is that they don’t actually identify you the way that cookies do, and while some of the side effects of trust tokens may resemble cookie use–e.g., advertisers knowing you clicked on their ad–tokens are a decidedly less personal, more private way to access web content.

Google isn’t just throwing out third-party cookies as a gesture, it seems. Along with the announcement about trust tokens, Google mentioned that they plan to create more transparency around ads–specifically by allowing you to see why you’re seeing a specific ad and from whom and where the ad originated. An extension to help lend additional information about ads is also in the works.

These changes are expected to be implemented within the year. For now, though, you should stick to Firefox or Safari if you’re worried about cookies–you’ll be able to get back to your Chrome tabs soon enough.

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!