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6 kickass tools every Slack user will love

(TECH NEWS) What’s the point of using a platform like Slack if you don’t take advantage of all the tools people made to make it way way way better?

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Create your dream toolbox

Slack, a cloud-based instant messaging and collaboration tool seemingly on steroids, has been a favorite of American Genius since its beta launch in 2013. Since then, the team messaging app has generated 3 million users, who produce impressive engagement stats and consistently give raving reviews on the app’s abilities and functionalities. These abilities like the organized channels, direct messaging abilities, file sharing, notifications, and universal search function make Slack a cool business tool straight out of the box.

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What’s cooler than cool?

Cool is cool, but coolest is cooler, which is why we are equally impressed with Slack’s add-on tools that make it one of the coolest collaborative platforms around.

Whether you are already a Slack user and want to beef up your experience or you’re just now hearing of Slack, keep reading to see all the goodies that can leverage productivity among your business team.

1. Growth Report

growth metrics
Growth Report
Business owners everywhere understand an entity can’t be much of anything if there is no growth, which is why Growth Report is such a noteworthy tool.

Weekly growth, retention, user behavior, and acquisition numbers are easily tracked and provide businesses insight to their growth or lack thereof.

The report can be accessed from an email sent from Slack, or from the Slack interface directly.

2. Talkus

talkus app
Talkus
is a fairly new widget that provides Slack operators a glimpse into how users perceive and view their website through live chat.

Visitors have an option to instant message a support member and receive updated status tickets. Through simple commands, a user can then assign visitors to a team, invite expert teammates to the discussion, and distribute a user satisfaction survey.

Full customization options, email feedback, visitor information, text formatting, and the option to embed images make converting visitors, engaging customers, and managing customer support a breeze in Slack.

3. Skylar

Skylar AI
Dubbed “Siri for Slack,” Skylar serves as an automated personal secretary that organizes and consolidates users’ information within Slack. With functions like Asynchronous communication, business integration tools, mail forwarding, Google calendar integration, custom question ability, and Dropbox Integration, who wouldn’t want a Skylar on their team?

She even has the capacity to work outside of the Slack interface for work related and non-work related to-do’s, like ordering food and sending you the bill within Slack. There are different pricing plans for Skylar, but don’t fret on cost; with the amount of time Skylar saves, you’ll make that money back in no time.

4. Hamster Pad

hamster pad
Hamster Pad
is a comprehensive list of which chats are trending at the moment, how many people are in each chat, and how many are actively online. Users can find balance between promoting their product and engaging targets to gain success through a community identified by Hamster Pad as trending.

Another one of our AG writers said this tool’s dedicated communities reminds her of subreddits, but with real-time messaging.

5. Nurtz

nurtz
Basic spell check is neat and all, but Nurtz is way neater in that it lends a human proofreader to any text within Slack. Users can actually send a message to a human without leaving the Slack platform.

When the text is ready, your proofreader will message you back an edited copy.

The first 100 words are completely free and we encourage you to check it out for yourself. If spell check is your “thing”, we guarantee Nurtz is your next best thing.

6. Birdly

birdly
If a personal assistant tool and human proofreader weren’t enough to help Slack users collab like the bosses they truly are, then Birdly might do the job. This Slack add-on offers financial assistance through the managing of expenses. Users first upload expenses from their phone, computer, or tablet (i.e. receipts and invoices).

The data is then analyzed and Birdly creates an Excel spreadsheet in real time, along with a summary that can be separately saved. In case you accidentally send in the wrong expense, a REAL HUMAN BEING will review the message and make sure data is entered correctly. Multiple currencies are also available for International handlings.

Give yourself some Slack

Slack is cool, but slack with add-on’s are cooler. We encourage you to take advantage of Slack for free, along with the aforementioned tools to improve both productivity and communication among your team

#SlackRoundup

Lauren Flanigan is a Staff Writer at The American Genius, hailing from the windy hills of Cincinnati, with a degree in Marketing from the University of Cincinnati. She has escaped the hills, and currently resides in Atlanta, where you can almost always find her camping at a Starbucks strategizing on how to take over the world.

Tech News

Earbuds that are noise cancelling hit the market just in time for the holidays

(TECH NEWS) There are no shortage of earbuds on the market, however, Nuheara’s noise cancelling, bluetooth earbuds are sure to top everyone’s wish list.

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earbuds noise cancelling

Noise cancelling earbuds are efficient for blocking out the world around you – when all you want to hear is your music and nothing else. However, for those who want a smaller, sleeker alternative, Nuheara is the perfect fit.

Nuheara are wireless audio earbuds that are customizable to your hearing needs. Even though they have the same power as noise cancelling headphones, they can be adjusted to amplify or minimize sound based on each situation.

You can choose to blend the sounds of the streets and your new favorite album in order to be aware of the world around you. The earbuds are ideal for any situation.

The noise cancelling earbuds use SINC (Superior Intelligent Noise Control) technology, which lets every user create their custom hearing experience.

There are numerous times when it’s hard to hear because of the noise around us. This may be in crowded restaurants, concerts or even when you’re at home trying to avoid the noisy neighbor in the apartment above you.

The SINC technology applies a frequency filter to sounds you choose to hear or want to avoid. Additionally, the left and right earbuds have their own settings, so that they can be customized individually. Everything is customized through the app, so it’s up to each user to decide!

Prior to founding Nuheara, Justin Miller and David Cannington worked in the oil and gas companies creating industrial strength hearing headsets.

The feedback they received during these experiences paved the way for inventing Nuheara. People wanted a sleek headset that they could wear in everyday life, not just at their job.

The earbuds will set you back a few hundred bucks, but they come with accessories like a battery charger, carrying case and 8 different silicone tips. The battery charger provides three full charges. Nuheara earbuds are also sweat and water resistant, but they are not yet waterproof.

As wireless headphones, Nuheara are also compatible with most Bluetooth connected devices. The earbuds also use tap-touch control to make hands-free phone calls, control music and adjust settings.

There is no need to connect Nuheara to external devices to use their noise cancelling capabilities.

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Tech News

Turn your FAQ page into a chatbot without knowing how to code

(TECH NEWS) An easy way to add a chatbot to your site and automate some of your work is through this new simple tool that doesn’t require any tech know-how.

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faqbot chatbot

Reduce your workload and personalize customer service engagement with Faqbot, the tool that turns your online FAQ into a customized chatbot.

Co-founded by Denny Wong and CEO Mathis André, Faqbot uses machine learning to streamline frequently asked questions into a handy chatbot pal.

Based on your existing FAQ content, Faqbot builds a database that learns from every conversation to improve responses. Faqbot can also be used to automate sales and lead generation.

You get to design the conversation flow, mapping out a custom path to guide users to a desired outcome. Set predefined choices or free text, customize the bot’s responses, and determine what leading questions the bot should ask.

For example, on the Faqbot site, I was given two pre-set choices to click after each response from the bot. Clicking “Thanks for helping” gets the polite response “You are welcome! ;-)” complete with an old-school emoji featuring a nose.

If you select “not my question,” Faqbot uses its general response to any unanswerable question: “Sorry, I’m a chatbot. I am constantly learning and have answers to frequently asked questions. Thank you for leaving your email and we will get back to you shortly.”

Choose your own responses based on already defined FAQ or come up with new messaging to better engage and inform your customers as needed. The free text option is also available if customers wish to continue asking questions.

Of course, I had to try out some less than frequently asked questions. When I asked Faqbot “are we friends?” it kindly replied, “Absolutely. You don’t have to ask.” So I’m smitten.

However, when I tried to take it to the next level by asking “Do you love me?,” which seems to be the internet’s favorite way to harass a bot, I got the “Sorry, I’m a chatbot” response.

That’s okay. I’ll recover. Faqbot isn’t here to love, it’s here to answer questions.

You can easily install the chatbot by either copy/pasting the snippet of codes directly into your webpage, or connect Faqbot to your company’s Facebook page. No coding skills required.

Pricing is based on number of users per month, but all levels include the same service offerings of FAQ database management, messaging interface, a ticketing system, and DIY guided conversation flow. You can try out Faqbot free for 14 days by signing up on their site.

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Tech News

This note-taking app is perfect for the creative mind

(TECH NEWS) The newest app for note-taking could be a tremendous asset for a very specific type of creative that tools like trello and evernote fall short on… not all apps work for all people.

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milanote

If you’re like me, you’ve had many phases in your idea-having, note-taking life. There was the AP History period, where I decided the quality of my notes would be judged based on the tininess of my handwriting and the number of innovative abbreviations coined. There was the “song collection” period, in which I wrote down song and band names with reckless abandon, on any scrap of paper or non-paper within reach, and promptly scattered the scraps everywhere. There was the post-it era, in which every single idea was carefully documented on a “Sticky Note” that tiled over my Windows desktop and was impossible to find thereafter.

And then, there was Evernote, and Trello, and I thought my evolution was complete. I had neatly organized “Notebooks” and “Cards” and I felt very structured and efficient and spiritually done with my note-taking journey.

But a whisper of rebellion called out to me. It sounded musical, colorful, whimsical. It asked me whether I wouldn’t like to liberate myself from those neat lists and stacks, let my ideas flow, visualize my thoughts?

It introduced me to Milanote – the note-taking app truly made FOR images, not just tolerant of them.

Milanote markets itself toward creatives: “For the research, thinking and planning behind your next great piece of work.”

But the strengths of this app could benefit anyone who could use a more freeform space to collect their thoughts. A blank page resembles a peg board, and users can add images, notes, links, and more in any configuration their hearts desire. You can also link any elements together with a web of lines, or leave them on their own.

This could be a great app for early-stage brainstorming and planning, when you need to play around and be flexible.

Milanote can be collaborative, like Trello, or individual and personal, like my always-evolving grocery list in Evernote. Milanote currently works in any web browser, and iOs and Android apps are coming soon.

For up to 100 notes, Milanote can be yours free of charge. More than that, though, and you’ll have to pay $9.99 for the pro version.

Something tells me infinity should cost much more, but the organic, customizable concept is something to hold on to.

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