Video conference apps are the glue currently holding large parts of workforce together. If you’re working from home either as a result of the quarantine or business as usual, then you’ve likely heard or used the common go-to app, Zoom. Recently, Zoom has made some troubling headlines regarding privacy concerns so much so that SpaceX employees are now banned from using the app. This comes soon after an announcement by the FBI warning about call hijacking and harassment now aptly named “Zoombombing”.
An earlier report this week by The Intercept shows that Zoom does not provide end-to-end encryption between call participants. The company also has the ability to view call sessions. As SpaceX is a federal contractor whose customers include NASA and the Department of Defense, the company is classified as an essential business. The decision to ban Zoom usage came from a memo from founder and CEO Elon Musk.
New York Attorney General Letitia James has reached out to Zoom addressing security concerns. Other security researchers have discovered flaws in Zoom’s software where hackers can gain access to users’ cameras or microphones.
ZOOM CEO Eric Yuan announced the company is focusing on solving its privacy and security issues. He’s vowed that over the next 90 days, Zoom will prepare a transparency report showing information related to data requests in addition to diverting all engineering resources to resolve “trust, safety, and privacy issues.”
Considering how many video calls will be made in the near future, and that we don’t know when Zoom will be trustworthy here are some paid and free options. It seems that even your computers aren’t safe during the pandemic.