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Op/Ed

Finding the joy of learning during unprecedented times

(EDITORIAL) Many have had to learn new ways of doing their jobs recently and while it can be frustrating, there can also be a lot of joy in adding to your skillset

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learning on the job

There are so many different types of learning in so many stages of life. Some we may not quite remember like learning how to walk in a time in our life that we didn’t even consider giving up. We have other capabilities that still seem clear as day like learning to swim and after several lessons, you beg the lifeguard to watch you swim an entire lap across the pool so you could go on the diving board. There was also that time the training wheels came off and Grandma finally let go of the back of the banana seat on your pink bike with white wheels and you were on your first bike ride.

There are easy lessons and some really hard ones. No doubt, there were school subjects that lit us up inside and others that we dreaded – all the while feeling like we were alone and no one else quite knew what we were going through. As an adult, there have been lessons that have to be learned over and over again.

If you went to college and can think back to your senior year, do you remember wondering how you were going to demonstrate you had the skills necessary for someone to hire you and pay you for work? Did you worry that you didn’t really know all the ins and outs and how could you share in an interview that you were the perfect candidate?

Now fast forward ten years or so and hopefully, you can stand really proud of all the things you have learned while being in the workforce or a business owner. It seems fair to assume you are familiar with a new software program. You likely have found ways to please customers and/or communicate with your team or boss. At this time, you probably are PC and Mac Proficient as well as now you can lead a webinar on Zoom like the next guy.

Joyful learning is a precious gift in times of boom or bust. As adults and professionals, we make too little use of it. While the joy is a worthwhile end in its own right, joyful learning can also be used to ignite individual careers and collective productivity. Sparking learning joy, earning flexibly, and contributing productively are timelessly valuable pursuits, and are being felt especially acutely now.”

This is great advice from the article “The Simple Joy of Learning on the Job” from the Harvard Business Review and there is no better time to really challenge our personal efforts on creating joy at work than in the current climate. There is a lot out of our control but something that we can consider – what would bring us more joy in the daily grind?

Ideas:

  • Make sure everyone in your meetings knows how to create a virtual background on Zoom (because those are way more entertaining than you would ever expect).
  • Give yourself a chance maybe once per week to watch a TedTalk on a creative process around art, film, music, entertainment (or any industry that you go to for comfort).
  • Log in and click around to see if there is anything you want to learn more about on LinkedIn Learning, Udemy, or Dabble.
  • Try to attend at least one webinar every six months from the professional organization you are in and have on your LinkedIn profile but honestly just haven’t made the time for it.
  • Try Adobe’s Creative Cloud to get your juices flowing
  • If you’ve had entrepreneurial desires, is now a time to ask a family or friend if you can help them with anything as they may be shifting their business to include more (or all) virtual offerings?
  • Consider ways to cheer up colleagues by themed dress code for meetings (Hat Day, Team Sports sweatshirt, Halloween costume day) or consider starting/ending meeting with music.

This article is not meant to imply that everyone needs to learn a new coding language or how to pull insights on big data (albeit those things may interest you too). The idea here is to find our joy again and bring it into our new workspaces which for some of us, that means at home.

If you feel you may have lost your sense of joy, this Design Your Life Workbook has really user-friendly design thinking prompts to help you journal and think through what brings you joy – or even remind you what were things that brought you joy that didn’t necessarily equate to work. It was created for a Career Exploration class at Stanford. The authors also just published this book: Designing Your Work Life: How to Thrive and Change and Find Happiness at Work.

Erin Wike is a Career Coach & Lecturer at The University of Texas at Austin and owner of Cafe Con Resume. Erin is fueled by dark roast coffee with cream AND sugar, her loving husband, daughter, and two rescue dogs. She is the Co-Founder of Small Business Friends ATX to help fellow entrepreneurs + hosts events for people to live a Life of Yes with Mac & Cheese Productions.

Op/Ed

Do you not like working from home? You aren’t alone, even if it feels like it

(EDITORIAL) The work-from-home life isn’t suitable for every worker – and that’s okay! There are pros and cons. Let’s acknowledge the differences.

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working from home vs office

Working from home has become the new normal for many of us. And while some of us have been doing it for years and love it – and some of our new work from home homies are loving it, as well – there are some that are aching to get back to the office.

Yes, you read that right, there are some people who would prefer working in an office over working from home. While I’m not one to take part in that water cooler chatter, there are some major benefits to working in an office. And, even if those benefits don’t float my boat, it doesn’t make them any less beneficial.

First of all, you get social interaction – something that can be lacking while working from home. Even if you have others living in your house, it’s not like you’re shooting the work breeze with them during the work day, nor do they have the ability to help you with your work-specific tasks.

I will say, some days when I’m working from home all day and happen to not have any phone calls, I sound kind of like Yoda when 5pm rolls around and I’m talking with friends or family. It’s like I get rusty and I’ve jumbled up the ability to properly interact. Just as social interaction is important in our personal lives, it’s important for some people to thrive in a professional setting.

Second, when you’re working on a team, communication can be much more difficult in a remote setting as certain elements get lost in the computer-mediated shuffle. It’s so much easier to pop over to someone’s desk and ask a quick question than to wait on an email or instant message that includes little explanation and zero non verbals.

Lastly, when the workday ends at the office – you get to go home. When the workday ends at home – you’re still at home. This diminishes the excitement of getting to sit on your couch (because it’s likely you’ve already been sitting there for a while).

It also makes it harder to stop working. Working from home has the ability to blur the lines between personal and professional life. Just as we may take a break to throw in a load of laundry during work hours, we may find ourselves working on spreadsheets and proposals during personal hours. Having that set, in-office schedule helps separate work and life.

Like anything else, working from home, like working in an office, comes with its pros and cons. Which style do you prefer?

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Op/Ed

The dos and don’ts of balancing your life with your real estate career

(EDITORIAL) Your real estate practice can be overly consuming if you let it. With discipline, you can have a good work/life balance.

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Real estate agent shaking hands with couple over a For Sale sign marked sold from Zillow

In your real estate practice, you have a plate, and you can only put so much onto that plate before things begin to fall off into the cracks. These cracks are what I call “fires” – you know, those things that become emergencies because simply put, you let them.

What I am about to share with you at first glance may come off as cold, however, I believe that with a little thought, some practice, and your own tweaks, you can realize the income you want and afford time with your family – all while elevating the respect you deserve from your real estate clients.

Balancing work and life in real estate is no easy feat.

At no point in my real estate career have I ever allowed myself to appear too eager or desperate for a client, and my clients always felt special and cared for, even though I observed a strict daily schedule. The following is how this can be accomplished:

Lesson one: You know your threshold of how many clients you can handle at once. Your pipeline should be full, and the next client in line for your services should know you’re worth waiting for, and be assured that the same care and attention will be shown to them as soon as they are “next” (never answer a client call while with another client, or this will not work for you). A client became “next” when an offer was accepted on one of my existing transactions. My threshold was originally four clients. If my pipeline was expanding quickly, I brought on agent assistants. As they waited their turn, my assistant held their hand and kept them busy with pre-qualification, buyers agreements, and the like.

Lesson two: When I took on the next client, clear rules of the road were established. I do not leave the house (home office) until 10. I have better things to do with my time than to sit in rush hour needlessly. Some like this time for phone time, however, your undivided attention is not always given, and the possibility of missing vital details while driving and negotiating grows exponentially (as do safety risks). My phone calls were made from 8am to 10am before I left my office.

Lesson three: All of my appointments were set on the half-hour – I’m not sure why, but it worked and I was always on time, as were my clients. The same went for phone calls. Schedule them on the half-hour. You will find, for example, that if you grab lunch at noon, you’re ready for business again at 12:30.

Lesson four: Be home either before or after rush hour. I preferred before. The implied impression of my work hours with my clients worked in my favor nearly 100% of the time. Why? Because I skipped the salesman b.s. of showing them more expensive homes first – I actually took them to the home described in the range they wanted. I set the proper expectations in the first place. I listened to my clients, and they appreciated it. The day they may have waited for my undivided attention gave them immediate results, and they loved it.

Lesson five: If you cannot show your buyers their next home within five showings, either you’re deaf to their needs and wants, or they don’t intend to buy – if you’re experienced, you know it when you see it, and they’re wasting time for the next customer in your pipeline. Place them on a drip campaign with a buyer’s agreement in place, or refer them.

Lesson six: Decide when your workday ends. Mine was at 5:30. However, from 8:30pm to 10pm I would work on offers, faxes, enter listings, answer texts, and emails.

Lesson seven: Not every client was right for me. For example, I have a zone of travel. The markets I work in. Working outside of that zone takes up time from my clients in travel, and time from my family. Refer them, or if you’ve tapped into a further away zone, build your team. Teams can grow and shrink as needed.

Lesson eight: You are a business. Real estate is a business. You have business hours, and you have you time. My you time was with my family, but I love marketing, so I added a 6th half-day for my marketing, blogging, and the like.

As my business grew, my referral network grew. I utilized an assistant until an indie brokerage was established. We had a clear code of how we conducted business, encouraged our buyer’s agents to adapt their business model as I’ve described, and never allowed an unseasoned agent to handle more transactions than their limit. Inevitably my threshold grew to six, but it took time.

With the technologies we have today with instantaneous communication, it’s very easy to allow things to creep onto your plate. So my final lesson is to utilize an assistant frequently.

It is possible to work and live but it takes discipline and a set of business rules for yourself that you’re accountable to besides just the Code of Ethics. It’s about being honest with yourself, and never being so desperate that something can’t wait a minute.

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Op/Ed

Learning beyond the scope of your career has life-changing benefits

(EDITORIAL) While many may think education stops after graduation, there are ways to continue life-long learning that are endlessly rewarding.

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Man writing representing studying and learning.

I took a class titled “Communication in Aging.” For the most part, it was much like any other class where you learn the material from textbooks and PowerPoint slides. One particular day took a different approach. The professor organized a small panel of five individuals from the community that was in their 70’s and 80’s. While many different topics were discussed, the overarching theme was the importance of life-long learning. One woman spoke excitedly about trips she takes with different groups that have an educational component to them.

All of these individuals were active in the community and have a variety of interests. All of this was attributed to their dedication to life-long learning.

This wasn’t a new concept to me, however, it was not something I had ever taken into personal consideration. I was sitting there with the thought that I had one month left of school and that I would continue education at the School of Hard Knocks for the rest of my life.

But, why wouldn’t someone want to be a life-long learner?

Why be complacent with picking up bits of knowledge here and there when you can be active about it even after you’ve graduated?

This can be done in a couple of ways.

You can continue your education by taking classes at your local community college or park district, or you can take your own creative approach.

At the start of the New Year, my resolution was to learn about a new thing every week (or to simply expand my knowledge on something that I already knew a little bit about.) While my dedication tapered off due to graded research taking precedence, I have picked up this resolution since graduating and have had a blast learning about new things.

My list ranges from information about orca whales to Camino de Santiago, to mortuary science, to how to make a citizen’s arrest. Yes, I am aware that this list is strange (I didn’t even include the ones on the stranger side).

But, I’ve found that learning about these varied items has expanded my mind and has enhanced my small-talk skills. Getting to learn about something different each week keeps me educationally invigorated, and I hope that it helps as I go through my own process of communication in aging.

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