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Creepy: Facebook will include your fam’s behavior in ad algorithm

(TECH NEWS) Facebook has expanded their ad targeting in an effort to “get to know you a little better.”

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Household targeting

For anyone who already finds targeted ads unsettling, the new Facebook features are sure to push those fears over the edge.

Facebook announced this week that their marketers can now target entire households, as opposed to individual user targeting.

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After breaking down the reasoning behind their strategy, it became apparent that household targeting is an efficient way to boost a brand. By assuming that most people who share a single household are members of a collective family unit, Facebook marketers assume that they also share similar interests.

Jedi mind tricks

For instance, ads regarding travel could sway a family to agree on their next destination. If every member sees the same ad for a specific cruise or travel package, one person might be likely to start the conversation.

Household targeted ads can also influence gifts that parents buy for children during the holidays.

Facebook also predicts that this new feature will encourage repeat buyers from the same household. On a similar note, some products that only need to be bought once will not show up as ads again.

It can be assumed that no one needs more than one Google Home device, so it would be worthless for that ad to continually target the same household.

This specifically crafted targeting helps Facebook further influence decisions, however, what is good for the brand is not always good for the public. While everyone can agree that ads are annoying, some people may find this new type of marketing bordering on creepy.

Tapping into your psyche

It’s always a bit off-putting to talk about a product or store and later see an ad for the same thing on your Instagram feed.

Luckily, Facebook users can opt out of this new ad feature. Simply go to Settings, Privacy, and then Advertising to remove yourself from the “member of family based household” category.

In addition to the new ad features, Facebook also plans on using more dynamic video advertising as opposed to static images.

These videos can contain overlays which can promote, offer discounts, and provide additional information.

The reason behind this change is that videos are much more enticing, especially on mobile devices where most people do their shopping.

#facebookiswatching

Natalie is a Staff Writer at The American Genius and co-founded an Austin creative magazine called Almost Real Things. When she is not writing, she spends her time making art, teaching painting classes and confusing people. In addition to pursuing a writing career, Natalie plans on getting her MFA to become a Professor of Fine Art.

Tech News

New stats behind mobile addiction and how people are coping

(SOCIAL MEDIA) Addiction to our screens is now accepted, and while younger generations are glued more tightly to them, many people are finding ways to fight back.

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tech addiction dependence influencer

I’d probably get this article done faster if I wasn’t checking my phone every couple of sentences. Even if I’m not expecting a message and know that everyone I was talking to is currently busy, it’s likely I’ll still neurotically check my phone every few minutes just in case.

Turns out I’m not alone in my mobile addiction.

A study from Deloitte of 2,000 U.S. internet users aged 18 to 75 found most people check their smartphone roughly 47 times a day.

Younger users nearly double this stat, checking their devices around 86 times a day, up from 82 times reported in the 2016 study.

The study also assessed which activities drove users to check their smartphones. Patterns of use compared to the previous year remain relatively unchanged except for self-reports of checking the phone while driving, which has fortunately decreased.

More than nine out of every ten respondents confess they use their phone while shopping or “spending leisure time.” Over eight out of ten reported checking on phones while watching TV, eating in a restaurant, and even while talking to family and friends.

When watching a show that’s longer than eleven minutes, I put my phone on the opposite side of the room if I want any hope of paying attention. I know if I keep my phone next to me, I’ll miss crucial chunks of episodes. This is a partial attempt to manage the addiction.

Likewise, around 47 percent of respondents said they’re trying to limit their usage, and are actively taking steps to reduce time spent on their phones. Some people report success by simply keeping their phones out of sight, turning it off during meals, or while spending time with friends.

A third of those surveyed turn off audio notifications, while around a quarter even went as far as putting some apps the chopping block. Another quarter could only part with their phones at bed time, turning their devices off at night.

Having a smartphone is fun (an addiction), but you don’t want to end up being that sad woman in the “Selfie” episode of High Maintenance only interacting with your phone.

Sometimes it can be much healthier to just put your phone away for a while. This can be a few hours of no phone time, or if you cans swing it, a few days of “business only” phone time.

Let people know if you’re going radio silent for a significant amount of time though, because otherwise your mom will think you’re dead if you stop responding to texts. Now please excuse me while I fail to follow my own advice and continue the technology loop of checking my Snaps, texts, and Instagram feed.

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Tech News

Turn your FAQ page into a chatbot without knowing how to code

(TECH NEWS) An easy way to add a chatbot to your site and automate some of your work is through this new simple tool that doesn’t require any tech know-how.

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faqbot chatbot

Reduce your workload and personalize customer service engagement with Faqbot, the tool that turns your online FAQ into a customized chatbot.

Co-founded by Denny Wong and CEO Mathis André, Faqbot uses machine learning to streamline frequently asked questions into a handy chatbot pal.

Based on your existing FAQ content, Faqbot builds a database that learns from every conversation to improve responses. Faqbot can also be used to automate sales and lead generation.

You get to design the conversation flow, mapping out a custom path to guide users to a desired outcome. Set predefined choices or free text, customize the bot’s responses, and determine what leading questions the bot should ask.

For example, on the Faqbot site, I was given two pre-set choices to click after each response from the bot. Clicking “Thanks for helping” gets the polite response “You are welcome! ;-)” complete with an old-school emoji featuring a nose.

If you select “not my question,” Faqbot uses its general response to any unanswerable question: “Sorry, I’m a chatbot. I am constantly learning and have answers to frequently asked questions. Thank you for leaving your email and we will get back to you shortly.”

Choose your own responses based on already defined FAQ or come up with new messaging to better engage and inform your customers as needed. The free text option is also available if customers wish to continue asking questions.

Of course, I had to try out some less than frequently asked questions. When I asked Faqbot “are we friends?” it kindly replied, “Absolutely. You don’t have to ask.” So I’m smitten.

However, when I tried to take it to the next level by asking “Do you love me?,” which seems to be the internet’s favorite way to harass a bot, I got the “Sorry, I’m a chatbot” response.

That’s okay. I’ll recover. Faqbot isn’t here to love, it’s here to answer questions.

You can easily install the chatbot by either copy/pasting the snippet of codes directly into your webpage, or connect Faqbot to your company’s Facebook page. No coding skills required.

Pricing is based on number of users per month, but all levels include the same service offerings of FAQ database management, messaging interface, a ticketing system, and DIY guided conversation flow. You can try out Faqbot free for 7 days by signing up on their site.

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Tech News

Ex-Facebook President, Sean Parker says they knew they were creating addictions

(SOCIAL MEDIA) Sean Parker, a long-time player in tech, says that Facebook was aware they were creating something addictive but “did it anyway.”

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sean parker

Oh snap, there’s some Facebook drama going on, and like most Facebook drama, it’s a little awkward and over-exaggerated.

During an Axios event at the National Constitution Center in Philadelphia, Sean Parker, first president of Facebook, co-founder of Napster, Mother of Dragons, and now founder and chair of the Parker Institute for Cancer Immunotherapy, lamented openly during a candid discussion about his role in creating the social media giant.

“The thought process that went into building these applications, Facebook being the first of them… was all about: ‘How do we consume as much of your time and conscious attention as possible?'” said Parker, likening the cycle of posting and receiving likes and thus posting more to being given a “little dopamine hit.”

That’s right folks, Facebook was designed to be enjoyable and addictive.

While tycoons Sean Parker and Mark Zuckerberg remain large players in the current social media sphere, social media was already an addicting form of communication with old schoolers Friendster, Myspace, LiveJournal, and even Second Life. As mobile technology advances and marketing makes the tech seem less daunting and more fun, naturally, social media would begin to proliferate over time.

Arcade machines, pinball machines, theme park games, you name it; all were designed to be both fun and addicting.

But those things couldn’t really be carried around, because the tech wasn’t quite there yet. Now all of these things can be done from a phone, installed from the app store for free, to be used at any spare moment’s notice with sporadic pop-ups encouraging you to buy more in-game currency to keep playing.

Even better, Facebook gives us a platform to sick brag about our high scores and pester relatives to help out our digital farms.

During the discussion with Axios, Parker refers to his and his colleagues’ knowledge of media addiction and time consumption “exploiting a vulnerability in human psychology” by creating a social feedback validation loop… something a hacker might come up with.

“[W]e understood this consciously,” Parker said, concluding with a harrowing, “And we did it anyway.”

Selfies have been around since I can remember getting the internet at 13. Filters had to be applied manually or via Photoshop, and there were more dirty bathroom mirror photos with a hot white flash in half the shots, but they were there.

This just happens to be an age of selfies. More people are getting into the tech. It’s getting better, cheaper, and more obtainable, so yeah, people are going to get more creative and more use out of it than they used to.

Though it’s not entirely clear that rabid selfie-sharing is Parker’s uneasiness, but what makes Facebook and other new social media platforms different than some of their predecessors is the automation of things through algorithms, the collection of data for targeting advertising, and privacy concerns.

So let’s not simply assume using Facebook and social media platforms will do weird things to our brains, rather let’s be smart about how we use them.

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