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Can you really fight back when social media traffic returns are diminishing?

(MARKETING) Missing out on traffic because of antiquated practices isn’t the end of the world; if anything, it should be the beginning of a plethora of new practices for you and your company.

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Social media is a doubled edged sword -while its ubiquitous nature in the realm of marketing makes it impossible to avoid, a variety of caveats ranging from rising fees to government-imposed limitations on content have contributed to more than a few headaches.

The most recent entrant on the migraine list — a diminishing return on social media traffic — is sure to turn heads, but rest assured that you have some options at your disposal.

According to social media expert, Neil Patel, the bulk of social media advertising traffic (paid or otherwise) has seen a slight but consistent decline over the past few years. Chalk it up to whatever you like — consumer awareness, technophobia, a surplus of tinfoil hats — but the fact is that your social media ads are performing worse than they used to, and will continue to do so.

Fortunately, there are a few habits you can break in order to reverse this effect (if only temporarily).

The first thing you should realize is that common advertising trends which started out as successful strategies have become stale with age. These include things like constant video or photo uploads, frequent text posts, and links to your company’s blog; while these pieces of content should still appear on your social media accounts, they are no longer enough to keep your customers engaged.

“Engagement” is the key vocabulary word here. If your customers aren’t interacting with you or a member of your business in some format, they’ll be dissatisfied; even if the manner in which they interact is simply through an Instagram Live video or a Reddit AMA, you’ll notice an increase in traffic right away.

“But Jack, it’s completely asinine to expect a business owner to do a live Q&A session with any kind of frequency” you might say — and you’d be absolutely right.

To that end, using an automated chatbot to keep customers informed without tying up valuable assets in the meantime is probably your best approach. Most major social media platforms either have or support multiple chatbots, and Patel’s site shows a steady increase in the number of businesses using them anyway — don’t get left behind.

Naturally, you’ll need to keep uploading a variety of content, so letting customers see your beautiful face in a live video from time to time is still a good idea.

Other ways to increase customer engagement and conversion range from using SMS notifications to implementing social media platforms you wouldn’t usually consider (WhatsApp, anyone?), but the bottom line will always involve giving your customers a two-way avenue of communication.

Missing out on traffic because of antiquated practices isn’t the end of the world; if anything, it should be the beginning of a plethora of new practices for you and your company.

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Jack Lloyd has a BA in Creative Writing from Forest Grove's Pacific University; he spends his writing days using his degree to pursue semicolons, freelance writing and editing, oxford commas, and enough coffee to kill a bear. His infatuation with rain is matched only by his dry sense of humor.

Real Estate Marketing

Quokka: Retargeting ads for people who ignored your email

(MARKETING) A new startup named after our favorite animal amplifies your ad efforts even after being ignored. Sweet!

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Potential customers who ignore your emails just aren’t the obstacle that they used to be. If you’re tired of sending out countless emails and receiving nothing in response, Quokka’s ad retargeting service may be the solution for you.

Aside from having the objectively cutest animal of all time as their namesake, Quokka allows you to follow up with people who don’t respond to your initial emails. Instead of firing off an additional email, however, Quokka’s response is a bit subtler: it shows retargeting ads to the offending customer. This method gives your product or service a second chance without giving the customer the opportunity to bin your follow-up email sans a read.

Quokka also provides you with statistics regarding how many emails were sent out, how many were opened, and how many customers are available for retargeting based on those numbers. This information is provided on an email-by-email basis in their easy-to-use interface.

Once you’ve allowed a certain amount of time to pass, you can plug your mailing list into Quokka and select a platform on which you want to display the retargeting ads. Quokka will determine who on your mailing list didn’t open the email and then show them your ad on your selected platform (e.g., Facebook). While social media ads haven’t been faring particularly well as of late, we may see Quokka find its niche in other marketing venues.

As it sits, Quokka plugs into your Facebook, MailChimp, and Campaign Monitor services. Based on comments from the platform’s founder, Quokka’s future includes additional integration with existing marketing platforms. Ideally, Quokka will eventually be usable with the bulk of mailing services and marketing automation, but getting the app to that point will undoubtedly take some time.

2018 marketing practices already look like they’re going to have to evolve away from some of the pre-established paradigms, and Quokka appears to be one appropriate answer to the underlying “How?” question here. As customers become more suspicious of ads in their inboxes and ad-blocking software use continues to grow, services such as Quokka may be viable solutions for those hoping to reach the most stubborn demographic.

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Real Estate Marketing

18 business card designs that will inspire you to redo yours

(MARKETING) First impressions count, and your business card can make a pretty boring first impression. Let’s fix that.

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Let’s face it, most business cards look the same- horizontal, primary colors, 1993 Glamour shot, alphabet soup, fax number, phone number, website, blog, twitter, facebook, broker, license number, weight, height, etc.

I exaggerate, but the point remains that the majority of all business cards are uninspired.

We’ve written on this topic for years and today, we continue by bringing you some eye candy and hopefully inspiration for your own business card upgrade. Think outside of the box!

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Real Estate Marketing

What’s TikTok, why’s it so huge, and why is Facebook scared of it?

(TECH) TikTok has taken the internet by storm – you’ve probably seen the videos floating around, so here’s the context your business needs to know.

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Jimmy Fallon challenged his viewers to his version of a #sharpiechallenge. That’s where you toss a sharpie into the air, catch it, take the cap off and draw a mustache on yourself with it. He requested that viewers use TikTok to record it and upload it.

As of this writing, the hashtag boasts 8.2 million views in TikTok alone – if it wasn’t big before it gained Fallon as a fan, it is now.

What Is TikTok?

The TikTok app is the brainchild of Bytedance, a Chinese company that once owned Muscal.ly, and it launched in September 2016 as Douyin (it’s Chinese moniker). When it launched internationally, a year later, they branded the social media app TikTok. When Musical.ly shut down, users had to switch.

The app lets users view, create and share 15-second videos (kind of like Vine, RIP). It’s estimated that there are over 500 million users worldwide. The app has been highly ranked in the charts for number of downloads over the past few months, with a spike when Fallon had his first challenge, #tumbleweedchallenge. (For the record, Fallon and The Tonight Show do not have a business relationship with Bytedance.)

Users can lip-sync, do duets, record a reactions video and has some excellent tech in the app for video editing. Users can comment on videos and create video memes. It’s pretty fascinating. And wildly appealing to the masses.

One of the best things about TikTok is that the app doesn’t have advertising or monetization capabilities, even though it has a broad audience. With an estimated 500 million users, it’s just a matter of time.

Facebook launches a TikTok-clone.

Facebook doesn’t want to be late to the game. In classic follower fashion, they have launched their own short-video app, Lasso.

I played with both apps, and Lasso just doesn’t have comparable content.

What Facebook does have is its user base. By integrating with Facebook itself, Lasso may outdo TikTok eventually, but it will need to increase its capabilities.

Why should your business take notice?

You should be aware of these apps. Online videos are driving social media engagement. Content is king, and you’ve been reading here for years that video is a powerful component of any social media strategy.

TikTok and Lasso give you video-making and video-sharing tools that could increase your online presence.

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