Surveys and polls allow agents and companies to hear from their customers first hand. They are critical in learning who your audience is, what they expect from you, and what issues they have with your service. Without them, brand satisfaction and sales would be impossible. Which is why are providing you with the top survey and poll tools that will allow you to get relevant feedback and avoid any disaster.
Our picks for best feedback tools
SurveyCount: focuses on the business’ key elements to create relevant and useful surveys that gather valuable customer feedback. It is marketed soley for customer surveys, and has all the basic question types including multi-choice, yes or no, dropdowns, and point scales.
RatedAgent.com: a must for anyone in the real estate industry. Instead of gathering testimonials for your ego, or cherry picking positive reviews for public consumption, send out surveys to every single client so you and your team can improve where needed and get a real idea of how you’re doing. Every other industry on the planet gathers consumer data allowing them to pinpoint their weaknesses – real estate should, too. Unless you hate making money, in which case, skip this one.
Quipol: an easy to use tool that allows even beginners to create captivating multimedia polls complete with photos, videos, sharing options, and comment stream from social networks. It’s a simple, yet elegant way to access the opinions of your online audience.
Gearbox Technology: one of the simplest ways to make graphic questionnaires. Think BuzzFeed is the only one that can create visually appealing and simplistic quizzes? Newp – you can get in on it too. If you have a website, this one’s a must. You’ll get actionable data from your clients and visitors without learning code. Genius.
PandaForm: is a form creation tool for small business owners, that allows users to create, track, and process fully customizable forms that can be managed from any computer at any time. You can also create sales orders, event registrations, job applications, meeting notes, and sales lead tracking.
Responster: is a survey tool designed especially for smartphones and tablets with the belief that targeting smartphones will foster more survey responses. It does away with the typical boring surveys, and uses it’s gorgeous interface to provide an awesome user experience.
TypeForm: allows users to create online forms, without any design or coding experience necessary. Equipped with a customized welcome screen, strategic logo placement, and the ability to add video, the marketing possibilities for this tool are endless.
QuickSurveys: a survey tool that takes the stress and time out of recruiting survey takers, by recruiting them for you. Complete with seventeen question types, over fifty survey templates, and mobile device optimization, this marketing tool is a great tool to have in your toolbox.
Survicate: allows you to simultaneously gather feedback from your website visitors while they browse. Helps you identify who your visitors actually are, and the pitfalls in your website conversion, ultimately improving communication and product.
Give your customer service a boost
Surveys and polls help close the gap between your brand and your clients, garnering two-way communication, and relevant feedback.
Using the same old, boring, lifeless and irrelevant tools may actually be counterproductive in achieving that, which is why we encourage you to add one of the above mentioned tools to your marketing tool box. Incorporating just one may be just the boost you need to propel your service.