When Facebook and Twitter were born, a new era of social media was ushered in, opening the gates for new areas of expertise that hadn’t existed before. At first, we all grappled to establish the culture together, but fast forward a decade and it is literally a science with thousands of supporting technology companies.
So as Artificial Intelligence (AI) takes over marketing, doesn’t that mean it will replace marketers? If you can ask your smart speaker in your office what your engagement growth increase was for your Facebook Page, and ask for recommendations of growth, how do marketing professionals survive?
Marketers will survive the same way they did as social media was introduced – the practice will evolve and new niches will be born.
There are 7 skills marketers (like you) will need to adapt in order to evolve. None of these are done overnight, but quality professionals are constantly grooming their skills, so this won’t be stressful to the successful among us. And the truth is that it won’t be in our lifetime that AI can quite process the exact same way a human brain does, even with the advent of quantum computing, so let’s focus on AI’s weaknesses and where marketers can perform where artificial intelligence cannot.
1. Use the data your new AI buddies generate.
In the 70s, the infamous Ted Bundy murders yielded the first case that utilized computing. The lead investigator had heard about computers and asked a specialist to dig through all of their data points to find similarities – a task that was taking months for the investigative team. After inputting the data, within minutes, they had narrowed their list of suspects from several hundred to only 10.
We’re not dealing with murderers here in the marketing world (…right, guys?), but the theory that algorithms can speed up our existing jobs is a golden lesson. As more AI tools are added to the marketplace to enhance your job, experiment with them! Get to know them! And continue to seek them out to empower you.
Atomic Reach studies your content and finds ways to enhance what you’re delivering. CaliberMind augments B2B sales, Stackla hunts down user-generated content that matches your brand efforts, Nudge analyzes deal risk and measures user account health, and Market Brew digs up tons of data for your SEO strategy.
See? Independently, these all sound like amazing tools, but call them “AI tools” and people lose their minds. Please.
Your job as a marketer is to do what AI cannot. Together, you can automate, do segmentation and automation, beef up your analytics, but no machine can replicate your innate interest in your customers, your compassion, and your ability to understand human emotions and predict outcomes effectively (because you have a lot more practice at being a human than the lil’ robots do).
2. Take advantage of AI’s primary weakness.
As noted, you have emotions and processes that are extremely complex and cannot be understood by artificial intelligence yet. Use those.
How? Compile all of the data that AI offers and then strategize. Duh. AI can offer recommendations, but it cannot (yet) suggest an entire brand strategy. That’s where you come in.
And more importantly, it cannot explain or defend any such strategy. One of the core problems with AI is that if you ask Alexa a question, you cannot ask how it came up with that information or why. This trust problem is the primary reason marketers are in no danger of being replaced by technology.
3. Obsess over data.
AI tools are young and evolving, so right now is the time to start obsessing over data. What I mean by that is not to use every single AI tool to compile mountains of useless data, but to start studying the data you already have.
The problem with new tools is that marketers are naturally inquisitive, so we try them out and then forget they exist if they didn’t immediately prove to be a golden egg.
Knowing your current marketing data inside and out will help you to learn alongside AI. If you aren’t intimately familiar, you won’t know if the recommendations made through AI are useful, and you could end up going down the wrong path because something shiny told you to.
Obsess over data not by knowing every single customers’ names, but be ready to identify which data sets are relevant for the results you’re seeking. A data scientist friend of mine recently pointed out that if you flip a coin five times and it happens to land on tails every time, AI would analyze that data and predict with 100% certainty that the sixth flip will be tails, but you and I have life experience and know better.
Staying on top of your data, even when you’re utilizing artificial intelligence tools will keep you the most valuable asset, not the robots. #winning
4. Don’t run away from math (no wait, come back!)
One of the appeals of marketing is that math is hard and you don’t need it in a creative field. But if you want to stay ahead of the robots, you’ll have to focus on your math skills.
You don’t have to go back to school for data science, but if you can’t read the basic reports that these endless AI tools can create, you’re already behind. At least spend a few hours this month on some “Intro to Data Science” courses on Udemy or Coursera.
5. Content is God.
We’ve all said for years that content is king and that feeding the search engines was a top way to reach consumers. You’ve already refined your skills in creating appealing content, and you already know that it costs less than many traditional lead generating efforts and spending on content is way up.
Content can be blogging, video, audio, or social media posts. Artificial intelligence will step in to skyrocket those efforts, if only you accept that content was once king, but is now God. What is changing is how customized content can be. For example, some companies are using AI tools to create dozens of different Facebook ads for different demographics, which would have taken weeks of human effort to do in the past.
Because content is what feeds all of these new smart devices, feeding your brand content effectively and utilizing AI tools to augment your efforts will keep you more relevant than ever.
6. Get ahead of privacy problems
Consumers now understand what website cookies are, and know when they’ve opted in (or opted out) of an email newsletter, but to this point, humans have made the decisions of how these data choices are made. Our teams have continually edited Terms of Service (ToS), all done not just with liability in mind, but to offer consumers the protections that they want and have come to expect.
But AI today doesn’t have morals, and consumer comfort is not a factor unless humans program that into said AI devices. But it still isn’t a creature of ethics like humans are. Ethical challenges going forward will be something to stay ahead of as you tap into the AI world. Making sure that you know the ToS of any tool you’re using to mine data is critical so that you don’t put the company in a bad position by violating basic human trust.
You’re smart, so you already knew that the robots aren’t taking your job, rather augmenting it, but adding AI into your marketing mix to stay ahead comes with risk and a learning curve. But seeing artificial intelligence for what it really is – a tool – will keep your focus on the big picture and save your job.
Get keyword alerts for Facebook Group activity #LeadGen
(REAL ESTATE MARKETING) Facebook groups offer a lot for realtors, but it can be hard to keep up. luckily now you can get google alerts about terms you choose.
Mike Rubini, an Italian developer focused on a portfolio of software-as-a-service offerings, recently announced the launch of a new Facebook tool, Groouply.
(Note: Groouply is not to be confused with the educational forum Grouply, the community management app Grouply, or the now-defunct company Grouply, which developed social networking and online forums for small businesses.)
Groouply lets you monitor Facebook groups for keywords of your choosing. Depending on how it works, this could be a big deal. There are plenty of online trackers. In fact, there are two or three distinct industries built on collecting and processing the vast amounts of information we generate online. SEO, social media management, and big data processing have all developed into large industries with their own dedicated firms, tools, language, and (in big data’s case) terrifyingly powerful hardware.
But so far, Facebook Groups haven’t been a point of focus. You can check search engine results pages, Reddit, Hacker News, Twitter, and public FB posts. But automatically notifying a user about specific mentions in FB groups is something new. The developer claims the tool can even collect data from closed groups.
The potential applications for this are striking. You could get a sense of who’s talking about your company, and what they’re saying. You could make course corrections based on how you’re perceived. You could learn about potential markets you hadn’t considered yet. You could step in to discussions about your company to correct misconceptions. (You could also get dragged into some pretty unprofessional arguments, if you aren’t careful. It is Facebook, after all.)
You pick a group and a keyword, as well as the frequency of your email updates. Options shown in the demo video include daily and hourly. Once you’ve set up the account, the company takes 1-3 days to set you up on the back end, and then you’re good to go. At the current pricing, a $99/month account lets you track 10 keywords across 5 different groups.
Some folks have raised concerns. People have inquired about how the tool collects the data, wondering whether it’s compliant with Facebook’s terms of service. Others have expressed hesitation over the price. Paying $99/month for online marketing tools isn’t unheard of. The popular SEO research tool ahrefs charges $99/month for their basic package, and claims that their $179/month package is their most popular option.
But ahrefs offers a week-long trial for $7 so you can test-drive the service. They’re also running a robust, proven service. Your $99/month gets you 500 tracked keywords, updating weekly. It also gets you keyword reports and batch analysis, backlinking alerts, and 10,000 pages’ worth of site audits.
Groouply’s arrival has generated some buzz. When it launched two days ago, it became the #4 Product of the Day on the tech forum Product Hunt. Depending on what happens next, it could fill a much-needed niche in the social media marketing toolbox.
100 new Pinterest trends to know for 2020
(MARKETING) As we look to 2020, Pinterest reveals the top 100 trends to expect in the first year of the new decade. Understanding these trends can boost your marketing in this visual-heavy industry.
As we prepare to enter a new year – and a new decade – we reflect on the year before, and take what we’ve learned to help us better ourselves in the new year. What we’ve learned comes in the form of life lessons, characteristics of ourselves, and data.
The latter can help us predict what trends will occur in the year to come, and such is the case with Pinterest as the lifestyle social media platform lists the top 100 trends for 2020 – all based on data involving user behavior.
According to the Pinterest newsroom, “When Pinners are looking for new ideas, they come to Pinterest first. It’s where they get inspiration, dream about new possibilities and plan for what matters most. And every time someone searches on Pinterest, they’re thinking about what they want to try next. Multiply that behavior by the more than 320 million people using Pinterest all over the world, and you get unique insight into emerging trends.”
The Pinterest 100 is a list – that comes with its own mini-site – covers ten categories, all selected via the stats on user behavior. Each category features its own ten trends, and the ten categories include:
1. Responsible Travel – Environmentally conscious travel tips
o Train travel
o Eco-friendly cities
o Eco-friendly travel
o Learning vacations
o Travel stories
o Reduced Carbon Footprint
2. Internationally Inspired – Region-specific design and art inspiration
o Spanish bathrooms
o Indian living rooms
o French antiques
o Australian landscaping
o Japanese tubs
o Macedonian meals
o Filipino desserts
o Arabic treats
o West African recipes
o Kerala breakfast ideas
3. Beyond Binary – Products moving beyond gendered labels
o Gender-neutral names
o Unisex kid clothes
o Gender-neutral party ideas
o Every-kid playrooms
o Unisex nurseries
o Androgynous wedding wear
o Tuxedo dresses
o Gender-neutral haircut
o Inclusive educational posters
o Androgynous flags
4. Space Everything – Space travel and related themes
o Astrology-themed parties
o Two the moon parties
o Galaxy birthdays
o Constellation crafts
o STEM activities
o Galaxy painting
o NASA logos
o Constellation piercings
o Space tattoos
o Planet Makeup
5. Re-wilding – Outdoor adventure
o Lake fishing
o Rabbit hutches
o Nature travel
o Bushcraft camping
o Northern lights
o Outdoor bars
o Outdoor play areas
o Outdoor indoors
o Hiking fashion
6. Finding Balance – Self-care tips and products
o Self-discovery journal prompts
o Social media detox
o Embrace being single
o Chicory root
o Art therapy activities
o Sea moss
o Mood-booster playlists
o Ylang ylang oils
o Feng Shui décor
o Cucumber juice
7. Pampered Pets – Advanced pet care
o Pet resorts
o Dog patios
o Outdoor cat playgrounds
o Dog toilets
o Goat playhouses
o Protective halos for blind dog
o Pet fashion
o Cat birthdays
o Cakes for dogs
o Pet memorials
8. Home Hub – Home, and home office, improvement tips and devices
o Garden room
o Indoor microgreens
o WFH wear
o Granny pods
o Audio rooms
o Indoor water fountains
o Home theaters
o Coffee stations
o Homemade baby food
9. 90s Re-Run – 90s inspired fashion
o 90s cartoons
o Hip hop parties
o Grunge fashion
o 90s music
o Lip gloss and liner
o Hair clips
o Y2K outfits
o Braided hairstyles
o 90s streetwear
10. Conscious Consumption – Sustainable living tips and tools
o Protest posters
o Low-waste living
o Product swaps
o Thrifted home décor
o Ocean trash art
o Thrifted wedding dresses
o Solar light crafts
o Secondhand fashion
o Low-waste weddings
o Thrift store crafts
Small metros have cheaper homes, but buyers may still be short on funds
(REAL ESTATE MARKETING) New study finds that small to mid-sized metros offer cheaper houses, but unfortunately the available jobs aren’t giving buyers enough income.
When I told my parents how much my partner and I would be paying for rent at our new apartment, they quickly pointed out that I could purchase a home for that kind of money in my hometown.
Indeed recently published a study where they determined which cities have the highest salaries after accounting for the cost of living, an adjusted salary. Every city on the list is a small or mid-sized metro area which is why they dubbed their findings, “the small-city advantage.” No surprise to me, my hometown made the list.
My parents are right, I could literally buy a home for the amount of money I pay in rent every month to live in a large metro area. But the equation that determines where I, and many other workers should live, is more complex than salary minus housing.
Indeed’s study also shows that bigger metros have faster job growth and lower unemployment compared to these small to mid-sized metros. This is why the number one city on their list, Brownsville-Harlingen, TX, also has a higher unemployment rate than the national average. Some of the other cities on the list are Fort Smith, AR-OK, Toledo, OH, Laredo, TX, and Rockford, IL.
These areas are cheaper to live in, in part, because they may not offer the kind of job opportunities, and therefore social mobility, you see in larger metro areas. Sure, I could make my money go further in my hometown, but the chances of me finding a job in my industry there are smaller.
Your field of work does matter when considering whether or not the “small-city advantage” could work for you. If you work in tech or finance, two traditionally high-paying fields, then this advantage doesn’t apply.
“Before adjusting for living costs, typical technology salaries are 27% higher in two-million-plus metros than metros with fewer than 250,000 people. Even after adjusting for those costs, tech salaries are still 5% higher in the largest metros than in the smallest ones,” finds Indeed.
If a huge tech company offering thousands of high-paying jobs moved into a city like Brownsville-Harlingen, TX, over time it would get more expensive to live there. This is why people were freaking out so much when Amazon was trying to decide where to locate HQ2. It’s the hamster wheel that is currently driving income inequality in some of America’s largest major metro areas.
Finding the right place to call home is never going to be a single factor decision. Yes, salary is a huge factor, as is the cost of living, but there are also lifestyle factors to consider. What kind of opportunities would you have in this city? How much will it cost to move there? How will this effect the other members of your household?
It’s nice to play the ‘ditch the corporate world and buy a country house’ fantasy after a long day at work, but the reality is far more complex.
Get keyword alerts for Facebook Group activity #LeadGen
How to avoid going down in flames like WeWork
Realtors support USMCA, but it’s not a done deal (yet)
100 new Pinterest trends to know for 2020
Security of client information is important, so change the process
Zillow hopes gov’t is dumb enough to grant them a patent on 30+ year old tech
Has Mailchimp enjoyed its last days as an industry darling?
Is a recession on the table for 2020?
Stupid Facebook rule will not show your ad if you use these words
Pending home sales dip as tight inventory levels plague sector
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